Care Homes Owned by Maria Mallaband Care Group Ltd in Nottinghamshire

We are very pleased with the care Dad receives at Belvoir Vale. He is very happy here.

They are always chatty and get to know you and vis a versa

Overall very good experience.

Always friendly & helpful (staff). Room clean and communal rooms. Keep well informed of mums condition/state.

Following the death of my brother in August 2024, and the realisation of the mental state of my sister-in-law, we, as a family, applied to Belvoir Vale on the recommendation of local people. Overall we have been very satisfied with her care during the last year. We do not live anywhere neath Nottingham, and are not able to visit her very often. Although she usually threatens to leave the Home at the earliest opportunity, she is always complementary about the staff and conditions. What was particularly noticeable after our most recent visit was her, to use a Swansea expression, general "tidyness"!

We are truly and forever grateful for everything you did for her and for us. We know she would have felt the same.

My mum is here now for respite care but I would move in tomorrow!!!!

We are so grateful for the exceptional care our grandad received. The staff provided truly personalised attention, always talking the time to understand his needs and ensure he was comfortable. The home was always spotless and welcoming, and we really appreciated the regular updates on his health, which kept us reassured and informed. The kindness professionalism, and dedication of everyone there made a difficult time much easier for our family. We cannot thank the staff at Gareford Hill Care Home enough.

I stayed at Gateford Hill for over 9 weeks recovering from a broken ankle. I cannot speak highly enough of the care and consideration shown to me, by everyone here. The personal care was always done with compassion and kindness, and allowed me to keep my dignity. Everyone on the staff went out of their way to be friendly and helpful. Add to that excellent food, unlimited cups of tea and admirable cleanliness - you can see why I was sorry to leave!

This is a home first care home family.

My Dad has been a resident here for just over 16 months and during this time the care, kindness of staff and the support he receives daily has been consistently high. All staff are so friendly, patient and respectful and I know Dad feels settled, safe and extremely well cared for. Since arriving at Belvoir Vale I have seen such a positive change in his physical and mental wellbeing as he can be himself and is able to be as independent as he can be, getting out and about with family and on trips he chooses to with the lifestyle team. The home is also a lovely place to visit for relatives and friends, always a friendly welcome and really tastefully decorated - not anything like you imagine a care home to be. The management are extremely approachable and proactive with an open door policy.

Very good and I am very happy.

I moved my mum to Gateford Hill in September after 10 months in another care home where the care was terrible. I've been very happy as mum now gets person centred care and the staff are pro-active and encourage mum to make choices. The staff genuinely care about Mum's well being and they've also supported me during an anxious few days when Mum was in hospital last week. Mum and I are included in all discussions about her care and medical needs. I've spent many years working in healthcare myself and have seen many care homes. Gateford Hill is one of the best.

As a family we are very grateful to Belvoir Vale for everything they are doing for our mother and for us.

Thank you to all the staff

Following a brief stay in hospital, my mother came to Belvoir Vale initially for a week's respite care. After 4 days she loved it so much she decided to stay. She feels secure & is supported day and night. All the staff at B.V. are warm & welcoming, caring & considerate & very respectful - also hard working. The food has greatly improved since the Head Chef has taken up post but can be variable when he is not on duty. The activities team are returning to full strength & the activities offered are varied & stimulating. The availability of a modern and reliable mini-bus (rather than the current ancient one) for outside visits in a necessity for the mental well-being of the residents who wish to use it. Thank you

As a family of a resident who has lived at the home for a year now, my wife and I are very happy with the way he settled. There is a large staff team who each offer the care and attention needed. The food has not always been up to scratch but with newly appointed chefs is much improved. Sadly, now there are repairs needed to the mini bus and the "Life Style Team" is depleted due to people leaving their posts. It is to be hoped that they will be replaced soon and a fuller program resume. My father is always clean and well presented. We believe he likes his new home.

I cannot thank you ALL enough for the kindness and care you have shown Dad. He has truly flourished since being with you. I will never forget how wonderful you all have been and neither will Dad. You've brought him back to life, he's not been this happy in years. THANK YOU.

We wouldn't hesitate to recommend Belvoir Vale.

I wish mum could stay with you but we have run out of money. I cannot fault the service the staff and management give to my mother. They are amazing! Only one small problem is she has lost her top set of teeth whilst a resident and now her hearing aid. Care, food, cleaning all fantastic. Mum could have been encouraged to do more activities, that is the only thing of note. Following a stroke her legs could have done with a little exercise.