Maria Mallaband Care Group Ltd in Nottinghamshire | 2 Care Homes

Review of
Belvoir Vale
from Simon S (Son of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

As a family of a resident who has lived at the home for a year now, my wife and I are very happy with the way he settled. There is a large staff team who each offer the care and attention needed. The food has not always been up to scratch but with newly appointed chefs is much improved. Sadly, now there

are repairs needed to the mini bus and the "Life Style Team" is depleted due to people leaving their posts. It is to be hoped that they will be replaced soon and a fuller program resume. My father is always clean and well presented. We believe he likes his new home.

Reply from Julie Boylan, Home Manager at Belvoir Vale

Thank you for taking the time to leave us a review. It is great to hear that your father is settled and enjoying living with us at Belvoir Vale. We are pleased to say that we now have a full Lifestyle team, so regular activities will continue. Also, our minibus has been fully repaired, allowing us to go out on day trips. As always, my door is open if you have any concerns, feel free to pop in next time you visit.

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Review of
Belvoir Vale
from Jakki P (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report

Overall Experience

I cannot thank you ALL enough for the kindness and care you have shown Dad. He has truly flourished since being with you. I will never forget how wonderful you all have been and neither will Dad. You've brought him back to life, he's not been this happy in years. THANK YOU.

Reply from Julie Boylan, Home Manager at Belvoir Vale

We are so happy to hear your wonderful feedback, it is a pleasure to care for your dad. We will pass your kind words on to the wider team as it is much appreciated.

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Review of
Belvoir Vale
from S S (Wife of Resident) published on 10 July 2025 Submitted via Postal Card • Report

Overall Experience

My husband had six weeks respite care in Belvoir Vale after a stay in hospital. He was extremely well looked after. There were always several members of staff around and they were always cheerful, attentive and willing to help. He as very well fed and gained much needed weight.
We wouldn't hesitate

to recommend Belvoir Vale.

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Review of
Belvoir Vale
from Joy B (Daughter of Resident) published on 22 May 2025 Submitted via Postal Card • Report

Overall Experience

I wish mum could stay with you but we have run out of money. I cannot fault the service the staff and management give to my mother. They are amazing! Only one small problem is she has lost her top set of teeth whilst a resident and now her hearing aid. Care, food, cleaning all fantastic. Mum could have

been encouraged to do more activities, that is the only thing of note. Following a stroke her legs could have done with a little exercise.

Reply from Julie Boylan, Home Manager at Belvoir Vale

Thank you for taking the time to leave us a review, we appreciate your kind words and will pass this on to our team.

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Review of
Belvoir Vale
from S D (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report

Overall Experience

Since arriving at Belvoir Vale the care Dad has received has been consistently high, the caring staff have shown kindness, respect and dignity towards Dad whilst settling in which is greatly appreciated. Although the quality of food products (in particular meat and fish) are sometimes below standard

which seems is maybe down to your chosen suppliers resulting in a challenge for any good cook! I know that the female chefs go out of their way to ask Dad daily for his preferences to then make and serve meals they know he'll enjoy. The activities are regular and varied. I hope there may be options for residents that have the capacity to maybe be taken out for a pub lunch or quiz in a more sociable 'non care home' setting. We were so grateful that the bus driver and activities team went above and beyond to help arrange a trip for Dad to go to the races. I found it difficult to rate the management category as I have not yet had the opportunity to meet the Manager of the home.

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Review of
Belvoir Vale
from R H (Daughter of Resident) published on 21 April 2025 Submitted via Postal Card • Report

Overall Experience

Mum has settled well over the time she's been here. We like the staff very much indeed. They are helpful, kind and friendly. She would like better food and larger portions.

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Review of
Belvoir Vale
from L B (Daughter of Resident) published on 15 April 2025 Submitted via Postal Card • Report

Overall Experience

Good management, very well run. Staff work very hard and are very kind to the residents. Good atmosphere among residents, warm and friendly. Parking is a problem. Clean liners excellent and laundry very efficient.

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Review of
Belvoir Vale
from Richard T (Son of Resident) published on 11 April 2025 Submitted via Website • Report

Overall Experience

My Mum passed away recently following many years at Belvoir Vale where my father had also been a resident some time before.The Care is excellent and the staff have much empathy and compassion for the residents.There is very much a Team environment and good communication.
The Home is not standing still

as it is always looking at improving systems, listening to relatives and residents.This is clearly seen within the Activities programme.
Thank you for making my Mum's last few years enjoyable and comfortable.This was her home.

Reply from Laura Nightingale, Commercial Business Partner at Belvoir Vale

Thank you for taking the time to leave this 5 star review, we will pass this on to the team, it will mean a lot to them as they work so hard to make the residents comfotable and happy in their home.

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Review of
Belvoir Vale
from Tracey G (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report

Overall Experience

My Mum spent five happy years at Belvoir Vale where she thrived. After a couple of respite visits she took the decision to move to the home permanently. Mum quickly made new friends and thoroughly enjoyed all the amazing activities that the home offered. She had dementia but with the move to Belvoir

Vale she was able to relax and she no longer had to worry about the pressures of daily life. Belvoir Vale is extremely well led and all staff go above and beyond in everything they do. They work brilliantly as a team and are highly valued which is clearly reflected in their happiness at work. The standard of care is outstanding and staff all have a great knowledge and understanding of the residents. Everyone is treated as a family member and with compassion and dignity. The rooms are gorgeous and furnished to a high standard. The food is freshly prepared and the residents are given plenty of choice. The home is in a great location set in well maintained beautiful grounds.

Reply from Laura Nightingale, Commercial Business Partner at Belvoir Vale

Thank you for taking the time to leave this fantatic review for Belvoir Vale We're delighted that mum felt relaxed, happy, and supported, and that she enjoyed the activities, the beautiful surroundings, and the sense of community. Your kind words about our team's dedication and compassion mean so much to us.

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Review of
Belvoir Vale
from Linda R (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report

Overall Experience

Mum was at Belvoir Vale Care home for a couple of years. We can't fault them, staff always amazing, kind & considerate.
Lots of activities for her to join, mini bus to take residents out. The room was always clean. Very pleasant environment.
Very inclusive for friends and family with regular

meetings to discuss concerns & changes.
We'll miss not going into see everyone.
Thank you again

Reply from Laura Nightingale, Commercial Business Partner at Belvoir Vale

Thank you for your lovely feedback. We're so glad your mum enjoyed her time at Belvoir Vale Care Home. It means a lot to hear that our team, activities, and welcoming environment made a difference. We'll miss seeing you too.

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Review of
Gateford Hill Care Home
from K B (Daughter of Resident) published on 13 November 2024 Submitted via Postal Card • Report

Overall Experience

My mum has been in several care/nursing homes over the past 4 years. She has had many bad experiences in the past so we were very reluctant to have her staying in another. I can honestly and truthfully say from the start to finish of Mum's care at Gateford Hill Care Home, it has been exceptional. I

would like to compliment and thank the managers and staff for looking after and nursing Mum. Mum will be staying again and I have no hesitation in recommending Gateford Hill Care Home.

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Review of
Gateford Hill Care Home
from Clare G (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card • Report

Overall Experience

The care was exceptional.
The staff so caring to my dad and kept us informed at all times.
So compassionate when Dad passed away.

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Review of
Belvoir Vale
from Colin E (Son of Resident) published on 12 June 2024 Submitted via Postal Card • Report

Overall Experience

Mum has only been in the home for two weeks but she's loving it, likes being pampered, likes her room, bed, food, everything really.

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Review of
Gateford Hill Care Home
from V E (Daughter-in-law of Resident) published on 12 June 2024 Submitted via Website • Report

Overall Experience

Gateford Hill and all its staff are truly outstanding. The care, empathy, compassion professionalism they give to residents and their families is matched nowhere else. They ensure that all needs are met and go the extra mile to make them feel at home and ensure they have access to all kinds of activities

no matter what their care needs. Sadly my father-in-law was on end of life in April early May and the care they provided to him and us as a family was amazing. Even down to checking that we had drinks while we stayed with him, did we need any food all the little things that get forgotten about for families. They even offered hugs when they were most needed. We feel overwhelmingly lucky that he was able to be cared for at Gateford and even at the end was able to stay there and give us peace that to the last moments it was just how anyone should be cared for. We will always have a special place in our hearts for this care home and its amazing staff.

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Review of
Belvoir Vale
from S M (Daughter of Resident) published on 24 May 2024 Submitted via Website • Report

Overall Experience

Mum is battling Alzheimer's and has been for over 5 years. We've just had her first respite (one week) at BV's dementia unit. I visited many homes before making a decision including large brand new businesses. BV is highly resident-focused, caring, kind, and clean. Mum has put weight on and enjoyed

3 cooked meals/day plus copious drinks and biscuits! She's come home much more mentally alert and is also cheerful - an improvement from pre-respite. Thank you to every staff member who helped us from day one (The two men from Maintenance -moving room furniture around for safety) and to one staff member in particular for helping with baggage on leaving. BV's care staff showed only patience and dedication. A couple of issues I highlighted were dealt with promptly and in full.

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Review of
Gateford Hill Care Home
from Alison M (Wife of Resident) published on 13 May 2024 Submitted via Website • Report

Overall Experience

From the moment we visited, we knew it was right.
The management, reception, nurses, carers, cleaning staff, catering and activity team - exceptional. We couldn’t have asked for more.
A lovely building for our loved one to spend his last few months with kind and caring staff throughout.
Thank you.

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Review of
Belvoir Vale
from Patrick W (Son of Resident) published on 12 March 2024 Submitted via Postal Card • Report

Overall Experience

Right from day one everything was all we could have wished for.
Nothing was too much trouble and we were kept informed with everything that was happening. All the staff without exception seemed to be focused on one thing, the welfare and comfort of the resident and for that we can't thank them enough,

knowing Dad was getting all the area and attention he needed meant so much. His older brother actually said we always had a fear of care homes but now we have seen this place that fear has gone. Dad was only in for just under 3 weeks but in that time all we can say is thank you for your amazing work in making him comfortable to the end.

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Review of
Belvoir Vale
from Charlotte M (Daughter of Resident) published on 4 January 2024 Submitted via Postal Card • Report

Overall Experience

I am continually impressed by the kindness and care of all staff members, from maintenance, laundry, kitchen, to personal carers, senior nurses and admin. Nothing is too much trouble, residents and family are always welcome at whatever time.
Thank you.

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Review of
Belvoir Vale
from Helen S (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card • Report

Overall Experience

Mum resides in Gatehouse, which suits her level of dementia. The staff are wonderful and caring; they look after Mum very well. When I have raised queries or issues, they have been dealt with efficiently and professionally, to my satisfaction.

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Review of
Belvoir Vale
from Dena B (Daughter of Resident) published on 6 September 2023 Submitted via Postal Card • Report

Overall Experience

My father has only been here for one week, but in this time, he has enjoyed and settled down to his new life. He thinks he's in a hotel. The food is not bad - missing my food, he tells me! Loves the view from his window (the garden), but, still early days. Thank you for having him; he's a kind, sweet

man and will not bother the staff in any way.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Nottinghamshire

Maria Mallaband Care Group Ltd Locations in Nottinghamshire (2)

Maria Mallaband Care Group Ltd Reviews in Nottinghamshire (160)

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Gateford Hill Care Home

Gateford Hill Care Home

Belvoir Vale

Gateford Hill Care Home

Belvoir Vale

Gateford Hill Care Home

Belvoir Vale

Belvoir Vale

Belvoir Vale

Belvoir Vale

Awards / Recognitions (3)

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