Maria Mallaband Care Group Ltd in West Yorkshire | 5 Care Homes

Review of
Manor Park Care Home
from J S (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

My dad moved into Manor Park Care Home in October 2025. I am really pleased he has settled in well. He is clean and well cared for he is also really comfortable.The staff are all really friendly and approachable and nothing is too much trouble. They decorated the spare room space for his birthday in

November, and baked cakes and buns for all the family which was a lovely touch. If ever there are any concerns, if you speak with the manager she sees to things right away. I'm so glad I chose Manor Park it feel homely and welcoming.

Reply from Paulette Taylor, Registered Home Manager at Manor Park Care HomeThank you so much for your wonderful feedback. It means a great deal to our whole team to know that your dad has settled in well and feels comfortable here at Manor Park. We're delighted that you feel supported and welcomed, and that the birthday celebration made the day special for your family.

We always aim to provide a homely environment where residents feel cared for and families feel reassured, so your kind words truly encourage us. Please don't hesitate to reach out anytime - we're always here for you and your dad.

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Review of
Willow Bank Nursing Home
from Carole H (Wife of Resident) published on 22 January 2026 Submitted via Postal Card • Report

Overall Experience

I am happy with the care shown and given to my husband who is non verbal, bed bound and suffering from dementia.The staff are very approachable should any problem arise. I feel confident in nursing care provided, and that I will be informed immediately of any change in my husband's medical condition.

The pleasant staff make for a family atmosphere and a lot of hard work went in to making Christmas a special time for residents.

Reply from Basel Qandil, Home Manager at Willow Bank Nursing HomeThank you for your kind words. We're delighted to hear about your positive experience at Willow Bank Nursing Home. Our staff truly appreciate your feedback and remain committed to providing compassionate, high-quality care.

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Review of
Willow Bank Nursing Home
from Susan N (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

My father recently died and I wanted to say that all staff in the last 3 years were so kind to both my dad and the family. I cannot praise them highly enough and I would recommend Willow Bank to anyone making the hard decision to put their loved ones into care. The after care also was superb.

Reply from Basel Qandil, Home Manager at Willow Bank Nursing HomeWe appreciate you taking the time to share your positive comments regarding Willow Bank Nursing Home and their team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.

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Review of
Croft House Care Home
from Craig M (Son of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

My mother has been a resident on Blue Bell Ward since July 2024.
My mother has advanced dementia and has growing needs.
When my mother first moved in, the place appeared to suit my mother's needs.
It was quickly apparent the home was failing to meet basic needs for my mother and other residents

too.
She was loosing weight and her general appearance was not good.
I also feel her emotional needs we also not met.
All our concerns were presented in a professional manner and escalated upwards as and when required.
Problems continued and management / nurses were inept and changed on numerous occasions.
Social services and CQC became involved and many concerns were raised.
From my perspective the blue bell ward upstairs was a forgotten area.
After numerous meeting and change of management and staff the home now appears to have turned a corner.
Things are running much better and there is a positive atmosphere
Please keep it up for everyone's sake.
Thankyou.

Reply from Measha Savage, Home Manager at Croft House Care HomeThank you for taking the time to leave us a review and share your experience that you have had at Croft House. We are so pleased that you and your loved one are seeing positive changes at Croft House and appreciate your feedback.

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Review of
Croft House Care Home
from Sandra I (Wife of Resident) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been at Croft House for 1 year and I have nothing but praise for the way he has been cared for. All the staff treat him with respect and dignity and look after his needs very well and as for myself his wife when I visit everyone makes me feel very welcome.

Reply from Measha Savage, Home Manager at Croft House Care HomeThank you for your positive review of Croft House and our team. We are so glad to hear that both your husband and yourself are having a positive experience in the home.

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Review of
Howgate House Care Home
from Terry M (Son of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

Sadly my dad past away on the 30th of November, after being in Howgate for less than 2 week. No fault of anyone. This home is a wonderful place, and all the staff are fantastic every single one. they showed so much love compassion to both my dad Sid, and also me and my wife.
Many thanks from Terry

and Hazel

Reply from Paulina Drzewiecka, Home Manager at Howgate House Care HomeWe are extremely proud that we could look after your dad. It was a pleasure to know him for the short period of time. We are happy that you and your wife also felt the compassion. Thank you again for such a lovely review from our Howgate team.

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Review of
Howgate House Care Home
from A W (Son of Resident) published on 13 November 2025 Submitted via Website • Report

Overall Experience

We were very lucky to secure a place at Howgate Care Home in Idle.
Dad was welcomed into Howgate Care Home in May 2023 following a massive stroke. It was a difficult time for Dad and the family as we all adjusted to him moving from regular independent life to a care home.
The administration team

and management helped us navigate the process and provided endless support.
The care staff are absolutely amazing, they cared for Dad like he was one of their own family. He was encouraged to retain some independence. They genuinely cared for his physical and mental health.
They recognised when he was home sick or his mood was low and made time to chat, making him feel like 'somebody' when he felt like a 'nobody'.
Staff encouraged him to take part in some of the numerous activities available, when he was reluctant they brought the activities to him.
During his time in Howgate he was always treated with the upmost respect and dignity.
We would absolutely recommend this care home.

Reply from Paulina Drzewiecka, Home Manager at Howgate House Care HomeThank you so much from all of us at Howgate House for such a lovely review regarding your dad's care, which he experienced here. It was a privilege to be able to know your dad and look after him as well as we all could.

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Review of
Manor Park Care Home
from S E (Son of Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum became a resident in July 2024 and from that time was looked after with respect and dignity. Mum sadly passed in September 2025, and for all that year, the care she received was excellent, with many of the staff often going the extra mile. In the last couple of months of her time, Mum, myself, and

my wife were looked after with care and compassion.

Reply from Paulette Taylor, Home Manager at Manor Park Care HomeThank you so much for your kind words. It was our privilege to care for your mum throughout her time with us. We're deeply grateful for your recognition of the team's dedication and compassion, especially during those final months, we're touched to know that our efforts made a difference during this difficult time. Feel free to visit us anytime for a chat and a cup of tea.

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Review of
Willow Bank Nursing Home
from Matthew C (Grandson of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

The home has been the most accommodating home I have visited. I have had nothing but a positive experience while visiting my granddad. Management have been extremely helpful. The overall quality of the place has also been excellent, and the service the residents we visit is above and beyond. The staff

have been helpful and have been a positive influence on him since he moved in here.

Reply from Basel Quandil, Home Manager at Willow Bank Nursing HomeWe appreciate you taking the time to share your positive comments regarding Willowbank Nursing Home and their team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.

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Review of
Willow Bank Nursing Home
from Jane R (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

From the moment we first came to look round we felt that staff were genuinely interested in meeting dad's needs. Once he moved into the staff have been nothing but kind and caring not just to dad but also all our family. The nurses and cares work extremely hard but despite them being so busy have always

have time, patience and kindness. We have been very happy with the care dad has received at Willow Bank Nursing Home and would like to thank all the staff or their kindness and dedication.

Reply from Basel Quandil, Home Manager at Willow Bank Nursing HomeThank you for your review. We are greatly appreciative of any family who suggests others to join one of our care homes, so many thanks for your kind review and recommendation.

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Review of
Manor Park Care Home
from S A (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

Friendly staff, always happy to answer any questions we may have regarding my father's care. Sometimes can be a wait to access building but it's understandable that staff can be busy when visiting at weekends and if office door is closed. Not usually an issue during the week. Father is happy and settled.

Reply from Paulette Taylor, Home Manager at Manor Park Care HomeThank you for your kind feedback.We're so pleased to hear that you've found our staff friendly and happy to help with any questions. We truly value your understanding regarding the occasional wait at the door during weekends. Our care team is often attending to residents' needs, and while we strive to respond promptly, we appreciate your patience and recognition of their dedication.Your comments help us continue improving, and we're grateful for your support.

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Review of
Manor Park Care Home
from H M (Daughter of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

On all my visits to my dad he has seemed settled and happy. The staff always seem attentive and polite. I have no issues what so ever regarding his care,

Reply from Paulette Taylor, Home Manager at Manor Park Care HomeThank you so much for this wonderful feedback. We are delighted to hear that your dad is settled and happy, and that you have been pleased with the care he is receiving. Our staff works hard to be both attentive and polite, and it means a lot to know their efforts are appreciated. We will be sure to share your kind words with the entire team.

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Review of
Howgate House Care Home
from Jason H (Son of Resident) published on 19 September 2025 Submitted via Postal Card • Report

Overall Experience

~Having looked at 2 other homes, I picked up on Howgate's sense of homeliness, which was not apparent at others. We were very pleased to find that the staff are caring, dedicated individuals who genuinely enjoy their role, which resulted in a low staff turnover and familiar faces throughout. Fun activities

were put on daily by enthusiastic staff & excellent visiting entertainers, family members encouraged to join in & be part of the community. Staff sorted out any necessary admin without prompting and were always proactive in keeping me updated with mum's progress. I found Howgate a compassionate, caring, professional & homely place and was very pleased with all the staff and the care received by my mum, which is all that we could have hoped for.

Reply from Paulina Drzewiecka, Home Manager at Howgate House Care HomeThank you very much for your lovely review regarding our home. The homeliness is extremely important, so our residents and their loved ones feel like at home. We are all very grateful for such a lovely description of the care we deliver to your mum. We are going to continue to provide your mum with person-centred care and love she needs.

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Review of
Corinthian House Nursing & Care Home
from Denise F (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report

Overall Experience

When his money ran out to pay full fees for his previous home, and the only option to keep him there was to pay top-up fees we couldn't afford, we had to move Dad to a no top-up fees home. The whole process was challenging and draining, but finding Corinthian House was a breath of fresh air!
The whole

set-up is head and shoulders above Dad's previous home, which was a quick selection during Covid, when options were limited.
Since moving, Dad has recieved a much better level of care and the family are well informed and kept up to date. Dad is brighter and smarter in appearance and has had the warmest of welcomes. Nothing is too much trouble and visiting is more if a pleasure for us all. We wish we had had the luxury of more choice 4 years ago, as Corinthian House would have won!
We're grateful to everyone there, without exception- a truly wonderful place.

Reply from Nikki Higgins, Home Manager at Corinthian House Nursing & Care HomeThank you for your feedback. It is a pleasure looking after Dad and having the family come into visit. We really do try to make it a home for home, not just for our residents, but for their friends and family too.

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Review of
Corinthian House Nursing & Care Home
from M R (Son of Resident) published on 17 September 2025 Submitted via Website • Report

Overall Experience

The home is run by a very knowledgeable, efficient and compassionate management team, who are duly supported by friendly and attentive staff who genuinely care about the residents.
Management and staff alike always go the extra mile to ensure that residents are always safe, comfortable and well looked

after.
Would highly recommend!

Reply from Nikki Higgins, Home Manager at Corinthian House Nursing & Care HomeThank you for your feedback. We strive to ensure our residents needs are met by leading by example and encouraging a person-centred way of life for everyone that lives with us.

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Review of
Corinthian House Nursing & Care Home
from B B (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report

Overall Experience

The staff all do their very best in difficult circumstances (quite often) with my Mum. I am kept informed when incidents happen. I think the home could do with sprucing up but I believe this is the intention. Thank you.

Reply from Nikki Higgins, Home Manager at Corinthian House Nursing & Care HomeThank you for your continued support and feedback. We have just started a process of redecoration throughout the home with a plan in place to improve the environment on Acorn unit. I hope you can see the improvements as they take place and that Mum can enjoy these as they come into fruition.

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Review of
Willow Bank Nursing Home
from M W (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report

Overall Experience

My dad was here for 2 weeks respite, 4th-8th August. The initial home visit by the manager went ok. 5 times we had to keep reminding the staff to put denture adhesive in Dad's teeth. The toilet was in a bad state 6 times during Dad's stay. Poo left on wall for over 1x week, stale urine on the toilet

floor. Very poor cleaning. Disappointed.

Reply from Basel Qandil, Home Manager at Willow Bank Nursing HomeWe are sorry that you and your loved one did not receive the highest standard of care. We are currently investigating the concerns that you have raised. The wellbeing of those living with us is of utmost importance and we are taking your feedback very seriously.

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Review of
Howgate House Care Home
from A F (Daughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report

Overall Experience

From the first day my mum was taken into care, we were all treated with compassion & kindness in what was a difficult time, which has continued to this day.

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Review of
Manor Park Care Home
from Michael M (Wife of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

Satisfied with my wife's care, she is well looked after, kept clean and tidy, staff are very caring and considerate.

Reply from Paulette Taylor, Home Manager at Manor Park Care HomeThat's so wonderful to hear. It means a lot to us that you're so satisfied with the care your wife is receiving, and we're glad to know she's well cared for.

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Review of
Manor Park Care Home
from Tom M (Husband of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care my wife is receiving. The staff are very caring and friendly.

Reply from Billie Newton-Archer, Senior Operations Manager at Manor Park Care HomeThank you so much for your lovely review, our staff here at Manor Park always strive to be friendly, welcoming and caring to all those living with us here at Manor Park.

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Care Homes Owned by Maria Mallaband Care Group Ltd in West Yorkshire

Maria Mallaband Care Group Ltd Locations in West Yorkshire (5)

Maria Mallaband Care Group Ltd Reviews in West Yorkshire (278)

Manor Park Care Home

Willow Bank Nursing Home

Willow Bank Nursing Home

Croft House Care Home

Croft House Care Home

Howgate House Care Home

Howgate House Care Home

Manor Park Care Home

Willow Bank Nursing Home

Willow Bank Nursing Home

Manor Park Care Home

Manor Park Care Home

Howgate House Care Home

Corinthian House Nursing & Care Home

Corinthian House Nursing & Care Home

Corinthian House Nursing & Care Home

Willow Bank Nursing Home

Howgate House Care Home

Manor Park Care Home

Manor Park Care Home

Awards / Recognitions (3)

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