Care Homes Owned by Maria Mallaband Care Group Ltd in Cheshire

Of tea and is always being offered one. Her room is decorated nicely and bright. She also likes sitting in the garden.

Thank you so much, you guys are so amazing!

May God abundantly bless each and every one of you with yours heart desires, abundant blessings,thank you

Excellent very happy.

My dad moved into Westbourne at the start of September. When we looked round we immediately felt a very caring and home environment. The staff, very welcoming and friendly, with knowledge of dads conditions. They put us at ease straight away. This has continued since dad moved in. It has been a very emotional time for us and we have felt supported as we navigate this new normal. Nothing is too much trouble for the staff. We are very grateful for the continuing love and support.

Mum moved in only a few weeks ago. All staff have been very welcoming and kind. Mum is settling in, it will take her time but everyone is patient. Any medical issues are dealt with very quickly ie time of day taking meds.

Staff are friendly and provide good care to my mother taking account of her dietry needs. She is encouraged to participate in all the organised entertainment event.

Very welcoming receptionist. All staff seem kind and friendly. The place is clean and bright. Doesn't seem to be a lot of entertainment for the residents. Nice garden area.

On the whole this is a caring care home some team are better than others. Cleanliness and care could be better. The team here really are nice and do their best with the resources they have.

My husband came in for respite care and has been here since. My family realised that care at home would be too difficult for me (87 years old) to cope - hence he will be staying permanently as this home has proved suitable. We can come and go at any time which is very helpful.

Cannot praise The Westbourne enough. From the lovely manager to every single member of staff. My relative was 90 and his health was failing but they managed to make him happy and comfortable. Special mentions for one carer and one nurse in particular. We are truly grateful.

My mother was transferred to The Westbourne in January 25 , and what we feared might be the beginning of her final days has been completely transformed by the incredible team here. From the outset, they reassured us that while it would take time, they were committed to helping her get better and stable - and they've stayed true to their word.

The care, attention, and dedication shown by every member of the management team and staff has been exceptional. Despite her condition and difficulty communicating, it's clear from her demeanour that she feels safe, comfortable, and truly at home. The team has taken the time to get to know her personally, and she trusts them completely.

There are always activities, warm interactions, and that personal touch we so desperately needed. The staff not only care for her but also support us every time we visit. We are so grateful for everything they've done and continue to do.

A big shout out for all the staff who work so hard and care for the residents in such a lovely caring manner. Me and my family appreciate them all so much. I would also like to add that the entertainment team are doing a great job and the entertainment recently has been great. They make huge efforts with exercise for this residents and provide this in a lovely manner.

Great interaction from staff to residents.

Admitted as an emergency we were lucky enough to be allocated this home and found the facilities and staff to be exceptional.

I must mention a particular carer, he was just amazing with Dad. We are so thankful for the support and care he gave Dad and the laughs. Dad was so fond of him.

Mum is well cared for. She is safe, warm and well-fed. The staff are very supportive and she is treated with dignity.

I am really happy with the care that my husband gets from the home. I am happy with his room and the staff. The staff really care for him and nothing is too much trouble for them. The food is always good and my husband really enjoys his meals. Staff go out of their way to make me feel welcome.

I visit weekly and always find everyone friendly. The carers work hard and are really helpful. Cleanliness is good and the bedrooms are lovely. Activities are good but would like to see more.

We, as family members, are so pleased with everything in this care home. Nothing is too much trouble, all on friendly terms and Dad is so contented. We cannot thank the staff including maintenance and cleaners enough, everyone is doing a great job.