Maria Mallaband Care Group Ltd in Surrey | 5 Care Homes

Review of
Deepdene Care Centre
from Donna D (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

I thank my lucky stars there was a room at Deepdene for my mother. Staff very kind and helpful. They are a wonderful team. Activities take place daily, are interesting and varied. Menus are inviting and nutritious. I will treasure the friendship given to me by the staff, and all the care they gave to

my mother. Many of the staff gave a lot of thought to my mother's needs and happiness, and tried many different ways to give her as much comfort as possible. I had special time with my mother every day at Deepdene, thanks to the help and care of the staff.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you so much for taking the time to write such a thoughtful review. Our team continually strives to create an environment where all the residents feel valued and cared for, prioritising their well-being, ensuring that each resident is treated with the utmost dignity and respect.
Your feedback reinforces our commitment to providing high-quality care and support to everyone living with us.
Thank you for recognizing our efforts!

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Review of
Bridge House Care Home
from Sandra T (Wife of Resident) published on 14 January 2026 Submitted via Website • Report

Overall Experience

Very friendly and welcoming care home, my husband is a long time resident and feels comfortable and contended with both the facilities and the staff who have been compassionate and helpful to his health and mental needs. Cannot praise the staff enough especially the assistant manager who has made my

husband's transition to this new life very easy and enjoyable.

Reply from Anne Pink, Commercial Business Partner at Bridge House Care HomeThank you for taking the time to write such a lovely review of Bridge House. The team work hard to provide the best possible care and support to the people that live with us and their families. Your kind and encouraging words will be gratefully received by the whole team.

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Review of
Deepdene Care Centre
from S D (Son of Resident) published on 16 December 2025 Submitted via Website • Report

Overall Experience

A great care home that looks after my mum very well, mum is happy and enjoys the friendliness care and attention she receives,

The staff are very helpful and keep you informed of any outings, care and issues that need attention.

I would gladly recommend this Care Home to people who are searching

for a suitable care home for friends or relatives, you won't be disappointed.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you so much for your kind and thoughtful feedback. We are truly delighted to hear that you are pleased with the quality of care your mother is receiving during her stay with us.
Our team works hard to ensure that each resident feels comfortable, supported, and valued, and it's heartwarming to know that we are meeting those expectations for your mum.

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Review of
Deepdene Care Centre
from Paul S (Son of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

Mum was made most welcome, this had an instant impact on her mood and wellbeing, staff are fantastic and visitors are made instantly comfortable, great food, great atmosphere, great coffee and the building is hotter than the sun. First class.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you for taking the time to share your review! We are truly delighted to hear that Mum felt warmly welcomed and embraced in our home. It's our priority to create a comfortable and inviting environment, and we're glad to know that she experienced this with us.

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Review of
Bridge House Care Home
from A C (Resident) published on 26 November 2025 Submitted via Postal Card • Report

Overall Experience

Friendly considerate staff nothing is too much trouble.

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Review of
Cedar Court Care Home
from Gillian C (Daughter of Resident) published on 19 November 2025 Submitted via Website • Report

Overall Experience

My Mum moved to Cedar Court Care Home at the beginning of August. She is a physically independent 93 year old with mild/moderate Alzheimer's disease.

On the day of arrival we were met at reception by a wonderful nurse who took us to the dementia unit and showed us her room. From this point on Mum's

needs were assessed and it soon became clear that the best location for Mum at this time was the residential wing. Mum then settled very quickly into her new environment. She loves her bright spacious room and thoroughly enjoys her food too!

All staff at Cedar Court are polite, caring and cheerful. Mum is always treated with the utmost dignity and respect. Any queries are dealt with promptly. It is a wonderful homely community and I always enjoy my visits there. It is very hard watching Mum's cognitive state deteriorate but, knowing she is with the most thoughtful and loving staff when I'm not with her, makes the whole situation easier to bear. Many thanks to you all.

Reply from Patience Ndungwane, Deputy Manager at Cedar Court Care HomeWe truly appreciate you taking the time to share your positive experience about Cedar Court Care Home. Knowing that your mother feels well cared for is incredibly rewarding for our team. Thank you for your ongoing trust and support, our staff is always here for you and your family.

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Review of
Deepdene Care Centre
from G S (Daughter of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

Excellent care home especially the staff who are warm and welcoming. From Alison on the front desk to the staff on the first floor.
The 4 rather than 5 star is: the room was often cluttered with equipment and supplies and the rooms were very hot during the heatwaves this summer. There were times when

it might have helped my father if the food had been cut into smaller pieces. Appreciate there is only so much the staff can achieve in the day.
I have seen the staff interacting with the residents and relatives with compassion and care and Deepdene feels calm when visiting.
I have also not found it difficult to find someone to help or talk to.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you for sharing your feedback with us. We genuinely appreciate your input, as we are always striving to improve our services and create the best possible environment for our residents. Your thoughts and suggestions are invaluable in helping us achieve that goal.

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Review of
Deepdene Care Centre
from Sylvie C (Sister of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

So well looked after in our hour of need
Staff are all fantastic.
Gives the family peace of mind that all care is being attended to for a very dear brother .
He has always been afraid of going to a home but has settled in so well .
And seems very content.
Thank you all so much .

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you very much for your kind and encouraging feedback. We are truly delighted to hear that our staff is consistently treating residents with the utmost dignity and respect, which is a core value in our care. We are thrilled that you and your family feel satisfied with the comprehensive care your brother receives in our home, and we are committed to maintaining high standards to ensure a nurturing and comfortable environment for everyone.

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Review of
Deepdene Care Centre
from Caroline R (Father of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

From walking threw the door being greeted by Allison or Maria the loverly receptionist was a great start to everybody's visits.The place is such a loverly well kept friendly place,every person that works there are brillant.My dad is so happy with his excellent care,which takes a big strain off my shoulders,we

can go and visit any time,tea and coffee always to hand and I've made some great friends that live there.we couldn't of got a better place for me loverly dad.Mircla the manage runs a great place thankyou everyone.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreWe appreciate your kind feedback and are delighted to learn that your father enjoys his time at Deepdene and that you consistently feel welcomed.

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Review of
Bridge House Care Home
from Caroline S (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

I cannot recommend the staff @ Bridge House enough. Firstly - the bus.dev. manager is magnificent! My mother vacillated in & out of hospital. The dates had to change for ingress into BH. The bus.dev. manager dealt with this with both compassion & professionalism. Once in the team were all without exception

caring & kind. Mother only spent 10 days there & passed there. But she was contented, resigned & comfortable. Huge PRAISE to your team, they & the bus.dev. manager are a credit to your organisation. Thankyou for my mother's comfortable leaving.

Reply from Mihaela Vornicu, Senior Operations Manager at Bridge House Care HomeThank you for such a wonderful review, I'm so pleased that our team made a real difference in your mum's care. We really appreciate all the positive feedback and will share this with the rest of the team.

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Review of
Deepdene Care Centre
from Stephen W (Son of Resident) published on 11 August 2025 Submitted via Website • Report

Overall Experience

We have always found all staff to be very professional and courteous, everyone always has a friendly smile and says Hello no matter how busy they are. The home is very clean and tidy and the team have always accomodated all my mum's needs. They made her feel at home straight away when this became her

home back in January 2025. My mum has flourished being in the home and has put on weight as she is eating properly now and is looking so much better in herself. She loves the activities and takes part in as many as she possibly can. Mum is leading a much fully and positive life now. The nursing team have been great and looking after mum and dealing with her large list of health conditions and working with mum's existing local GP with any issues. I cannot recommend the home enough and we are extremely grateful to them.

Reply from Mirela Tudor, Deputy Manager at Deepdene Care CentreThank you for your positive feedback. We are thrilled to hear that you are satisfied with the exceptional care provided by our team. Our staff are committed to keeping you well-informed with regular updates on your loved one's progress, ensuring that you are actively engaged in decision-making. We're also pleased to know that your mum truly feels at home here and enjoys participating in activities.

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Review of
Kingsbury Court Care Home
from Pavan C (Husband of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

The care my wife receives is absolutely amazing. Thank you for looking after her so well.

Reply from José Pinto, Home Manager at Kingsbury Court Care HomeThank you so much for your wonderful feedback and for taking the time to share your experience. We are truly delighted to hear that you are happy with the care your wife receives at Kingsbury Court Care Home. Our team is dedicated to providing the highest standard of care and support, and your kind words mean a great deal to us all.It is our privilege to look after your wife, and we are grateful for your trust in us.

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Review of
Deepdene Care Centre
from K P (Daughter-in-law of Resident) published on 18 July 2025 Submitted via Website • Report

Overall Experience

I have experienced Great communication with regular updates to address concerns and provide information, Outstanding medical support has been provided in conjunction with the surgery next door. The staff are very caring and there is always a warm welcome as a visitor.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you for your positive feedback. We are very pleased to hear that you are satisfied with the level of care provided by our team. Our staff takes pride in offering regular updates on your loved one progress, ensuring that you are well-informed and engaged in decision-making. Additionally, we are glad that the support from our team has met your loved one needs, whether it's through direct communication, resources, or assistance with any questions or concerns you may have.

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Review of
Kingsbury Court Care Home
from Alexandra T (Daughter of Resident) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

Staff are especially amazing on the dementia floor, very kind, patient and understanding when my mother is difficult. Very personalised care, has exceeded my expectations!

Reply from Jose Pinto, Home Manager at Kingsbury Court Care HomeDear Alexandra,Thank you so much for your wonderful feedback and for taking the time to share your experience. We are truly grateful for your kind words about our staff, especially those working on the dementia floor. It means a great deal to us to know that our team's patience, kindness, and understanding have made a positive difference for your mother and your family.We are delighted that our personalised care has exceeded your expectations, and we will be sure to share your comments with the whole team. Your recognition is incredibly motivating for us all.

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Review of
Kingsbury Court Care Home
from L H (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report

Overall Experience

I moved my Mother to Kingsbury Court from another home in January this year.
Mother is now visibly happier and very much better looked after. Her skin is much better, she has clean clothes on, her nails are trimmed.
All of the team at Kingsbury are friendly, caring and helpful. A special thanks

to two staff members in particular for providing such excellent quality care. Also thanks to another specific staff member for her wonderful food service and all the care team.

Reply from Jose Pinto, Home Manager at Kingsbury Court Care HomeThank you so much for your wonderful feedback and for taking the time to share your experience. We are delighted to hear that your mother is happier and feeling well cared for at Kingsbury Court. It means a great deal to our team to know that our efforts are making a positive difference. Your kind words about our staff and the special mention of our food service are truly appreciated. We will make sure to pass on your thanks to the team members involved.

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Review of
Deepdene Care Centre
from Cornelia B (Sister of Resident) published on 2 July 2025 Submitted via Website • Report

Overall Experience

I find the care for my brother is most satisfactory. The staff is very pleasant, professional,helpful and friendly.The care home itself is very clean and provides all the necessary things for my brother. The food is delicious. My brother enjoys the activities such as singing, drawing, exercises very

much. Overall I am very pleased with the level of care, attitude and professionalism of Deedene Care Home.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you for your positive feedback. We are very pleased to hear that you are satisfied with the care we provide for your brother. It's our priority to ensure that he receives the highest quality of service, and knowing that our efforts have made a difference for him brings us great joy.

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Review of
Deepdene Care Centre
from Nicola K (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report

Overall Experience

My mum has been a resident at Deepdene since April 2025. All the staff have made the transition from another care home seamless. Everyone you come into contact with from reception, nursing and care staff and management are always welcoming and kind. My brother and I deeply appreciate the care that mum

has been given since she arrived which is constantly changing as her Alzheimer's progresses almost daily. The level of care to her changing needs has been so very reassuring for us, we know she could not be in better hands.
Thank you.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you for your kind and positive feedback. We are truly delighted to hear that both you and your brother are satisfied with the level of care your mother is receiving at Deepdene. Our team works hard to create a nurturing and supportive environment and your satisfaction reinforces our commitment to excellence in caregiving.

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Review of
Deepdene Care Centre
from Jane G (Partner of Resident) published on 24 June 2025 Submitted via Postal Card • Report

Overall Experience

Such a positive experience. The staff were really caring. Nothing was too much trouble. There was never a grumpy look and staff often went above and beyond their duty. They always seemed to understand his needs and I was always made aware of any changes in his health. The only minor thing was lack of

fresh fruit.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you so much for your wonderful feedback. We are delighted to hear that you had such a positive experience during your time with us at Deepdene. Our team is committed to ensuring that each individual's needs are met with compassion and respect. Your appreciation means a lot to us, and we look forward to continuing to provide exceptional care and support.

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Review of
Deepdene Care Centre
from Grant G (Son of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

We are so happy with the all the care mum receives at Deepdene the staff are genuinely so keen to help. The refurbishment has given the home a really high quality finish, its a wonderful environment.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you for your encouraging feedback. We are thrilled to hear that you are satisfied with the quality of care your mum receives from our team. We strive to provide compassionate and personalised support, ensuring that her needs are met with the utmost attention and respect. Your support motivates us to continue delivering the best possible care.

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Review of
Deepdene Care Centre
from J G (Daughter of Resident) published on 16 June 2025 Submitted via Website • Report

Overall Experience

Such a lovely care home. Mum has so many activities to join and she enjoys them all. The staff are very smiley and welcoming. I do not feel that mum has any concerns. Neither do I. Love the new reception area.

Reply from Raluca Maritan, Home Manager at Deepdene Care CentreThank you for your thoughtful feedback. We sincerely appreciate your insights, as they are vital to our continuous improvement efforts. Our team strives to enhance our services and products based on the valuable input we receive from our families and residents, ensuring we meet the needs and expectations more effectively.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Surrey

Maria Mallaband Care Group Ltd Locations in Surrey (5)

Maria Mallaband Care Group Ltd Reviews in Surrey (461)

Deepdene Care Centre

Bridge House Care Home

Deepdene Care Centre

Deepdene Care Centre

Bridge House Care Home

Cedar Court Care Home

Deepdene Care Centre

Deepdene Care Centre

Deepdene Care Centre

Bridge House Care Home

Deepdene Care Centre

Kingsbury Court Care Home

Deepdene Care Centre

Kingsbury Court Care Home

Kingsbury Court Care Home

Deepdene Care Centre

Deepdene Care Centre

Deepdene Care Centre

Deepdene Care Centre

Deepdene Care Centre

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