Maria Mallaband Care Group Ltd in North Yorkshire | 4 Care Homes

Review of
Ashfield Court
from R E (Daughter of Resident) published on 17 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum needed a couple of weeks' respite following a recent illness, and she had a comfortable stay in Ashfield Court Care Home. She had a lovely room with an outlook onto the courtyard and enjoyed being able to sit and watch the sky, nature and weather change. She felt safe and secure. The staff were

so kind to her, and she commented on this. She also needed a different mattress, and this was organised quickly for her, and then she had comfortable rest. There is an excellent programme of activities for residents to partake in, but Mum would have done more if she had felt well. In summary, she was well looked after, and I was happy knowing that she was in the good hands of a lovely, caring team.

Reply from Les Marshall, Home Manager at Ashfield Court

Thank you so very much for your kind words, I am very glad we were able to provide your mum with a safe and caring environment, that as a team we were able to respond quickly to her needs, and that we…read more

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Review of
Rosedale Nursing Home
from M S (Daughter-in-law of Resident) published on 18 September 2025 Submitted via Postal Card • Report

Overall Experience

I have found the care provided for my father in law to be of a very high standard. The manager has been a Godsend in helping us navigate our way through the care system and her kind and friendly manner means she is very approachable. Another lady has been so very much hands on and a great help in so

many areas of my father in laws care. The level of care from the clinical lead is outstanding and the care shown to my father in law is second to none.

Reply from Victoria Brown, Home Manager at Rosedale Nursing Home

Thank you for your lovely review, we really appreciate this and I will pass on your kind words to the rest of the team.

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Review of
Rosedale Nursing Home
from Georgina R (Respite Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

I have spend three respite times in Rosedale and each time I have been very comfortable. I found the staff and carers friendly, smiling and very helpful and patient and always checking to see if I was alright. The food was very good with choices. All in all very good.

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Review of
The Moors Care Centre
from Philippa G (Wife of Resident) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been a resident here for 3 years, he is happy living here, has a comfortable room and good bathroom. The home is very clean and the staff are caring and friendly. My husband enjoys sitting in the garden which his room overlooks.

Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you got your lovely feedback for us here at The Moors, you and your lovely husband are a joy to us all here, thank you again.

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Review of
The Moors Care Centre
from Vivienne R (Wife of Resident) published on 15 July 2025 Submitted via Website • Report

Overall Experience

My husband has been at The Moors for eight months. He has settled very well into the routines and benefits from the consistency of the care they provide. All the staff are kind, caring and respectful, even when faced with the challenging behaviours that can come with dementia. The food is varied and

fresh; he enjoys it and eats well. The home is very clean and well organised with a good range of activities for residents. Everyone working there understands that each resident comes with an entourage. Family members and other visitors (including dogs!) are welcomed with warmth and compassion, and laughter is in plentiful supply. I have found it easy to build mutually respectful, supportive relationships with the staff: they work with us as a family to ensure that my husband is safe and as happy as he can be. The haven they provide is not just for my husband - the whole family benefits - and we are grateful for the work they do.

Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Dear Viv, thank you for lovely review of The Moors, your husband is a delight to manage, I am so glad we are able to be his carers, and you can go back to being his wife and provide the support he…read more

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Review of
The Moors Care Centre
from I K (Sister of Resident) published on 14 July 2025 Submitted via Postal Card • Report

Overall Experience

What a wonderful place for my relative to be a resident at, The Moors Care Centre. I try to visit once a week. To find my sister enjoying the activities which she really enjoys. She is really settled and feeling so much more confident.

Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you for your lovely review. Your sister is doing so well. If I can help you with the areas where we have scored 4* let me know.

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Review of
Rosedale Nursing Home
from Lorraine H (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report

Overall Experience

Mum was made very welcome and comfortable during her stay. The care staff and nursing staff were amazing. Always maintaining dignity and promoting choice. Throughout her stay, mum could be difficult however staff always remained patient and understanding. Everyone involved ensured that mum's end of

life was comfortable and dignified, in particular the manager and nursing staff who worked very hard to ensure the medical care was in place and appropriate. Thank you. x

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Review of
Belmont House
from Anne H (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

Dad has lived in the dementia unit for almost four years now. He isn't the easiest of residents to deal with but each and every member of staff from the domestics up treat him with care, compassion and respect. The staff are all proficient in reading him, anticipating his needs and when to leave him

in peace. I like that the staff all have their own unique techniques to get the best out of Dad.
Although Dad refuses to participate in any of the entertainment activities within the home there is usually something happening on an almost daily basis.

Reply from Lindsey Harrison, Home Manager at Belmont House

Thank you very much Anne for your thoughtful review and kind words. It is a privilege to care for your father, and we are pleased to know that the team's professionalism, positive attitude, and…read more

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Review of
The Moors Care Centre
from John W (Husband of Resident) published on 18 June 2025 Submitted via Postal Card • Report

Overall Experience

Happy with all aspects of care. Staff very helpful and always available. My wife seems happy and content. No problems.

Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you for your kind review, your wife is very happy and continues to manage well after almost 5 years. If we can help with any of the 4*scores, please let us know.

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Review of
Rosedale Nursing Home
from G H (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

Received ample admission information and admission was very smooth and painless. I found the staff to be very friendly and welcoming. Good communication with management and I was kept up to date with regards to the admission procedure.
As my mother has only just arrived, I am unable to judge anything

else. There are a few teething problems but hopefully this will be resolved in time.

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Review of
Ashfield Court
from Jonathan H (Son of Resident) published on 27 May 2025 Submitted via Postal Card • Report

Overall Experience

A welcoming, caring, friendly environment. Dad has been very well cared for since moving in last summer.

Reply from Les Marshall, Home Manager at Ashfield Court

Thank you for your review, your dad is a fantastic gentleman, I personally love chatting with him, been a keen golfer as he was. He always asks about how I have played at the weekend, which always…read more

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Review of
Rosedale Nursing Home
from R C (Daughter-in-law of Resident) published on 20 May 2025 Submitted via Website • Report

Overall Experience

I cannot rate this home highly enough. They have been so supportive from the first day visiting through all the transition and then with difficult times. All the staff go above and beyond not just for the residents but for families. The home is so clean and food is lovely. Always activities for families

to join in such as mothers day and fathers day which is so important.
Residents are always so well presented and clean. The home has a lovely 'home' feeling and couldnt ask for a better care environment for our family member. Thank you to everyone at this home!!!!

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Review of
The Moors Care Centre
from Keith N (Nephew of Resident) published on 14 May 2025 Submitted via Website • Report

Overall Experience

My uncle has now been a permanent resident of The Moors Care Centre for three months and in that time, myself, and other family members, have been so impressed with the level of support and care provided. The most important thing for us all is the wellbeing and happiness of my uncle who has also expressed

how much he likes the set up and the care he receives. I find one of the most impressive aspects of the Home is the interaction between all of the staff and my uncle and I have also witnessed this with other residents. The communication between the staff and family members is also very welcome. Please keep up the good work and a big thank you to all of the staff for their efforts, this is very much appreciated.

Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you for your lovely review, your uncle is such a kind man, and he has settled in so well. If you want to discuss the 4* where we have not made 5* I am happy to chat with you when you next visit…read more

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Review of
Ashfield Court
from Barbara L (Daughter of Resident) published on 14 May 2025 Submitted via Postal Card • Report

Overall Experience

My mother of 93 was drawn to Ashfield Court but its sense of family. Since arriving she has found herself surrounded by kindness and patience. Carers quickly got to know mum's character and her preferred routines. They gave her the space to settle in at her own pace. She has enjoyed being able to go

outside, tend plants, explore the library, watch a film and begin to make friends. Meals are a highlight, and she can't speak highly enough of the chef. Her health and happiness have increased because of this. I did worry that mum may feel isolated living at the top of the building, but she loves the view, is frequently checked in on and enjoys an independent morning walk around the building. Many of the staff have been part of the team for many years and obviously enjoy caring. Mum has begun to trust that she only has to ask for what she needs, and nothing is too much trouble. Mum feels safe. Having a nursing team on site helps and a to of her anxieties have been lifted. So too have mine and I can relax into simply being a daughter again.

Reply from Les Marshall, Home Manager at Ashfield Court

Thank you for those wonderful kind words, your mum is definitely very popular around the home. I can't say I have ever seen your mum without a smile on her face and a sense of purpose of where she is…read more

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Review of
Ashfield Court
from Alison B (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report

Overall Experience

The care my dad receives at Ashfield Court is fantastic and just right for him. They seem to 'get dad'. All members of staff from management, admin, nurses, carers, cleaners, dining room, activities, volunteers etc are professional and friendly and they spend time even though they may not have time.

A massive thank you to each and every one for making Dad's last however long special.

Reply from Les Marshall, Home Manager at Ashfield Court

Thank you so much for your amazing comments, as you know all the staff are very found of your Dad. He has a great sense of humour and a cheeky smile.

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Review of
Belmont House
from Brenda C (Wife of Resident) published on 22 March 2025 Submitted via Postal Card • Report

Overall Experience

I can not praise all the staff enough for the love and care they give to the residents they go above and beyond what is expected of them. I only hope you value and appreciate them as much as I do.

Reply from Amy Herinckx, Commercial Business Partner at Belmont House

We appreciate you taking the time to share your positive comments regarding Belmont House and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to…read more

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Review of
Belmont House
from Yvonne A (Wife of Resident) published on 18 March 2025 Submitted via Postal Card • Report

Overall Experience

On the whole very good, but wish I didnt have to remind them to wash my husband's hair - always very greasy & full of Dandruff.

Reply from Lindsey Harrison, Home Manager at Belmont House

Thank you for taking the time to send us this review, I am glad that your feedback regarding Belmont is positive overall. I have passed on your feedback to the unit so they can increase the number of…read more

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Review of
Belmont House
from Steve H (Son of Resident) published on 18 March 2025 Submitted via Postal Card • Report

Overall Experience

Lovely staff, helpful and caring.
Mum always out of bed, clean and dressed early
Staff really try to involved all with activities and really put effort into special times of year decorating the home (xmas, Easter, etc)

Reply from Lindsey Harrison, Home Manager at Belmont House

We really appreciate the wonderful feedback you have left us. We are fortunate at Belmont to have a fantastic team, who also love to decorate and celebrate at any opportunity given. I have shared…read more

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Review of
Belmont House
from Julian F (Friend of Resident) published on 17 March 2025 Submitted via Postal Card • Report

Overall Experience

After a friendly introduction to staff who I was visiting. Signing in and out was way. Staff very friendily kind considerate, took us to my friends room. Nice coffee supplied, lovely clean high standard room, large, and facilities, toilet shower
Staff very kind polite professional, smile and decoration

of care home. First class, was wondering where care park was but soon found. Love the key code number entry comical.

Reply from Amy Herinckx, Commercial Business Partner at Belmont House

We appreciate you taking the time to share your positive comments regarding Belmont House and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to…read more

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Review of
Belmont House
from Sandra B (Resident) published on 3 March 2025 Submitted via Website • Report

Overall Experience

I came to live at Belmont House shortly after the death of my husband. I acquired ensuite accommodation in the residential Courtyard Unit and moved in the week the premises opened. That was in November 2006. After 9 years, I moved into the nursing Garden Unit as I needed more care. Once again, I am

in ensuite accommodation. Belmont House is a person-centered Care Home. I am treated as an individual and not expected to lose my personality or my personal preferences. The Care Staff are always very attentive and are obviously well trained. The Home Manager, is extremely approachable and bends over backwards to make life comfortable and enjoyable for the residents. I think the fact that I have lived happily at Belmont House for over 18 years speaks for itself!

Reply from Lindsey Harrison, Registered Manager at Belmont House

Thank you for taking the time to leave us such a lovely review. We are pleased to hear that you are happy at Belmont House and have been for so many years. It fills us with pride that you have such…read more

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Care Homes Owned by Maria Mallaband Care Group Ltd in North Yorkshire

Maria Mallaband Care Group Ltd Locations in North Yorkshire (4)

Maria Mallaband Care Group Ltd Reviews in North Yorkshire (243)

Ashfield Court

Rosedale Nursing Home

Rosedale Nursing Home

The Moors Care Centre

The Moors Care Centre

The Moors Care Centre

Rosedale Nursing Home

Belmont House

The Moors Care Centre

Rosedale Nursing Home

Ashfield Court

Rosedale Nursing Home

The Moors Care Centre

Ashfield Court

Ashfield Court

Belmont House

Belmont House

Belmont House

Belmont House

Belmont House

Awards / Recognitions (3)

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