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Care Home Owned by Maria Mallaband Care Group Ltd in Essex

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Maria Mallaband Care Group Ltd in Essex

Only the locations & reviews in Essex for Maria Mallaband Care Group Ltd are showing below.

View the details of all 78 locations (with 5587 reviews) owned by Maria Mallaband Care Group Ltd

Maria Mallaband Care Group Ltd Locations in Essex (1)

 - Browse 1 Care Home owned by Maria Mallaband Care Group Ltd in Essex
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Highfield Private Care Home
Mandeville Road, Saffron Walden CB11 4AQ 
9.6 72 reviews
Highfield Private Care Home, Saffron Walden, Essex
"My sister has been at Highfields for a few years now. She is incredibly well looked after. I am forever impressed with all the folk who…"   Read all 72 reviews
  • from £1,600 / week
  • 60 Rooms
Location Type Care Home

Highfield is an established, largely purpose-built care home offering residential, nursing and dementia care. Its dedicated staff has been selected not only for their professional ability but also ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care

Maria Mallaband Care Group Ltd Reviews in Essex (72)

9.4

Maria Mallaband Care Group Ltd has a Group Review Score of 9.4 (9.444) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Maria Mallaband Care Group Ltd must have a Review Score.

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Review of

Highfield Private Care Home

from Jim D (Brother of Resident) published on 17 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been at Highfields for a few years now. She is incredibly well looked after. I am forever impressed with all the folk who support her. It always seems like a safe and secure location. They are always kind to me too.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for taking the time to write a review. I am pleased to read that we are looking after your sister well and that the team are kind and welcoming to you. It is important to us that everyone feels welcome at Highfield.
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Review of

Highfield Private Care Home

from P C (Son-in-law of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I acknowledge and give thanks for the ongoing commitment of staff at Highfields for the care and attention given to my mother in law and also for the excellent communication to keep us promptly informed of any issues arising with mother in law's needs. All the staff are very friendly, approachable and
welcoming during our frequent visits.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for taking the time to write this lovely review of Highfield. Our aim is to provide excellent, personalised care to all the people that live with us and are happy to read that you are happy with the care we provide to your mother-in-law. Your kind words will be very much appreciated by the team.
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Review of

Highfield Private Care Home

from David R (Son of Resident) published on 16 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for the past two years. She has been cared for fantastically, the staff are friendly, supportive and caring. There are plenty of activities daily to keep her occupied.
I would not hesitate to recommend the home. The staff are always supportive and friendly when I or my
family meet them and make you welcome any time of day.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for your lovely review. It is great to read about your experience with us at Highfield and look forward to continuing the warm welcome and the positive relationship we have with you. Thank you for taking the time to write the review and for being part of our community.
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Review of

Highfield Private Care Home

from S C (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Highfield for some time now and enjoys being there. She is bedridden and so requires considerable assistance with even the most simple of tasks. The team at Highfield, led by Aaron, are kind, considerate, thoughtful and professional. She enjoys her food and the selection at Highfield
is excellent. Nothing is too much trouble for people there and everyone makes an effort to get Mum engaged and motivated. She enjoys the little trips out to local places and loves the fact she has a garden right next to her to enjoy, she watches the squirrels and birds and it's lovely to have the sun on her face occasionally. I'd highly recommend Highfield, if you are looking for a caring home, with excellent staff and good facilities, this is for you.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for taking the time to write a review - it is very much appreciated. Relatives and friends are a big part our community, and so important for the wellbeing of those that live with us. We really enjoy spending time building those relationships and ensuring everyone has a positive experience that meets their needs. Thank you again.
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Review of

Highfield Private Care Home

from Miria D (Daughter of Resident) published on 5 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in the home for almost a year now. Every single staff member has been so lovely, making this transition easier for us as a family. I can rest a little more, knowing mum is being looked after 24/7 and has friendly faces popping in throughout the day / night to say hello and check she's
alright
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you for sharing such a thoughtful message. It's lovely to hear how supported your family has felt throughout this transition, and that the team's kindness and consistency have brought real peace of mind. Feedback like this means a great deal to everyone involved in providing care.
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Review of

Highfield Private Care Home

from Michael C (Son of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel that the standard of care for residents of Highfield Care Home is very high. All of the staff are considerate, kind, helpful and friendly. I am very happy with how well my mother is being looked after.
Reply from Laura Nightingale, Commercial Business Partner at Highfield Private Care HomeThank you for sharing such a thoughtful review. Its wonderful to hear that you feel the standard of care at Highfield Care Home is very high. Feedback like this means a great deal to the whole team.
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Review of

Highfield Private Care Home

from C S (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highfield Care Home creates a safe, caring, homely environment for its residents. The staff are kind and considerate. They know each resident well and where possible find ways to improve their quality of life.
No care home (or any other organisation) is perfect, but I know that my mother is safe and
happy and that is very reassuring. I'd recommend Highfield.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you for taking the time to leave a review for us and your positive comments. Ensuring all our residents have the best quality of life is important to us and we welcome feedback to improve everyone's experience. Thank you for being part of our community.
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Review of

Highfield Private Care Home

from Louise G (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
During my mothers time at Highfield she has benefitted from the environment created, this inclusive of access to a range of professional care staff particularly those with medical expertise and experience.
The staff have tried to engage our mother in the range of activities and trips and have had some
success , particularly when faith based events are available, the sharing of the activities has helped with this.
Overall we feel this is an appropriate environment and our mother's health and well being had improved.
Staff are always welcoming and friendly which helps enormously, all queries or concerns have been addressed appropriately.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for taking the time to leave a review. We are so happy to hear that your mother has benefited from living at Highfield. Your lovely words will be passed on to the team.
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Review of

Highfield Private Care Home

from D G (Daughter of Resident) published on 2 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally very happy with the care my mother receives. The food is not always soft enough for elderly residents and there are issues with her being able to feed herself when in bed and the tray is not positioned so that she can reach her food. When peas etc are served it would be easier to be given
a spoon otherwise they are left on the plate. When put to bed for her afternoon rest I've noticed that frequently there isn't a drink within reach and, as getting her to drink is an issue, this doesn't help improve her fluid intake. My mother does struggle with hearing but she can read so it would help communication if the carers could use a white board or something else when she's just not understanding what is being said to her.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you for sharing such thoughtful feedback. We're really pleased to hear you're happy with the care your mother receives, and we appreciate you highlighting areas where we can improve. We'll make sure your comments about food texture, meal positioning, drinks, and communication support are shared with the team so we can continue to enhance her comfort and wellbeing.
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Review of

Highfield Private Care Home

from J N (Niece of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, we feel that our aunt is very well looked after.
The care staff are excellent and our aunt seems as happy as she could be, in her circumstances.
Thank you also to the management team for addressing any points we have raised along the way.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you for your review. We really appreciate you taking time to write about your experience. Our aim is to provide excellent, personalised care to all our residents and are happy to read that you rate the care staff as excellent.
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Review of

Highfield Private Care Home

from C S (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved to Highfield nearly 8 years ago. They were made extremely welcome from the start. They were able to bring their own furniture and belongings and Highfield has felt like home to them both. After my mother passed away 2 years ago, my father and I have been cared for and supported by the
Highfield family, making our loss more bearable. It takes a very special place to achieve this balance of professional care and heartfelt friendship and support. Aaron and Joy ably lead this exceptional team and their door is always open. The host and carers take time to check in on him with a smile and lots of tea and latte's and he enjoys movies and audio books in the privacy of his own room.
GP support from the doctor and the Surgery, the chiropodist and hairdresser are all also second to none.
My father remains very happy at Highfield and is treated with respect and genuine care every day.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for taking the time to share your experience. We love having your Dad live with us (and your Mum too). All our residents and relatives are special to us and we are so glad to hear you both feel supported and that Dad is happy living with us at Highfield.
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Review of

Highfield Private Care Home

from Sally C (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has now been at Highfields for nearly 6 months. The level of care and support she receives is excellent. Staff are always able to answer concerns, particularly around eating and my mother's mood. Management have been so empathetic with me over the sad loss of my brother. I feel truly 'held'
in every way at Highfields. Because of that, I can devote and create special memories with my mom and enjoy our time together. Thank you for all you do.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for your lovely review. It is a privilege to have your mum live with us, and we are truly grateful for the fun and spirit you (and your husband) bring to the home when you visit. We want everyone to feel welcome and included at Highfield, and that extends to our lovely families, residents friends and loved ones. Thank you for being part of our community.
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Review of

Highfield Private Care Home

from Vivien K (Wife of Resident) published on 1 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband has been a resident of Highfield Care Home for two years and he is well cared for. The staff are very kind and patient. I visit regularly and he is always comfortable and I always feel welcome
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Review of

Highfield Private Care Home

from Alison D (Daughter of Resident) published on 24 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Dad is a currently a resident at Highfields and has been since January 2025. He had always said he would never go into a Care Home but after his health declined there was little option and he reluctantly agreed to do so. Although Dad can be, or has been in the past a somewhat difficult character
to deal with, I felt he settled well and reasonably quickly. All the staff at Highfields are so friendly and caring, and even when Dad is being a little difficult about things, including personal care, they know when to leave him and just come back later.
The food offered at meal times is fresh, varied and looks very appetising. There is always a member of staff on hand if I have questions or queries or even ask for a general update on Dad's condition.
The staff not only show care to my Dad and the other residents but also offer support to me at times if I require it as do they other resident's families. Ali in the office is also always happy to help with any administration questions, queries or generally.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you for taking the time to write a review for us. It is always great to hear the good things our team are doing, and that although your Dad never wanted to live in a care home, we have changed his mind a little bit! We will share the feedback with our team. You know where we are if you need anything. Kind regards.
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Review of

Highfield Private Care Home

from Paul T (Brother of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister has been a resident of Highfields for the past 2 years . She is in a wheelchair has learning difficulties and dementia. She is virtually non verbal due to her worsening condition so is unable to articulate how good or bad her care is but knowing her as I do and visiting her on a regular basis
i believe she is well treated by the staff who in my experience are kind and caring despite the challenging conditions they face when working with residents who have advanced dementia. The home itself always appears clean and tidy and communication from the management has improved a lot over the past year.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you for your kind feedback.We appreciate you taking the time and hope that your experience continues to improve.
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Review of

Highfield Private Care Home

from Matthew C (Son of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Highfield for nearly a year now. I cannot speak highly enough about the care that he receives and the dedication and professionalism of the staff there. What a wonderful home it is. Everyone is so caring and friendly. All the staff are so caring and warm with the residents. It
is a wonderful place where the needs of the elderly are met and the staff go beyond what can be reasonably expected of them. I find it a really uplifting experience to visit Highfield and my father.
My father is very lucky to be there. And I am very lucky that he is there too!
Matthew (Terry's son)
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for your feedback. We really appreciate you taking the time to write a review for us - we will make sure your lovely words are shared with the team.
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Review of

Highfield Private Care Home

from B P (Daughter of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Mum has been in Highfields Care Home many years and we have consistently had to be on the case of her basic care needs with the management. Care workers are constantly reminded to ensure simple routines and tasks relating to her care are done. They are also asked to let us know if she needs anything
but never do. Whilst a key few are very good, many of them are are often indifferent, fail to introduce themselves or speak to mum when carrying out general care tasks and only do things when reminded to do so or asked to do
If we were not constantly reminding or visiting often, I dread to think how mum would be as she cannot ask or do anything for herself. She is generally cared for, clean and medically monitored but many basic requirements specific to her are often forgotten on a daily basis and we frequently have to raise concerns with the management team.
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you for taking the time to leave your feedback. It is disappointing that you feel some of the team are indifferent. We have had previous discussions, and this has been fed back to our team, and we have made robust changes to our processes as a result.As you know, my door is always open for residents and their relatives, and we will always welcome feedback to ensure we're delivery the best possible care to those living with us.Please do call in to see either myself or the deputy during your next visit if you would like to discuss your feedback further.
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Review of

Highfield Private Care Home

from M J (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such wonderful, smiling and attentive staff. My mother is in good hands. The cleanliness at Highfield is very impressive as must be a challenge at times. The food is delicious and well varied too. There is always a pleasant atmosphere in communal area for the residents.
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Review of

Highfield Private Care Home

from Muna Z (Mother of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highfield Care home, has been home for my daughter since 27/04/2023. These two years past so quick it is a very friendly home, safe, clean, smells good. All the staff carers, nurses, admin, manager domestic, host are very nice, friendly and caring my daughter is very happy when any of the staff come
to talk to her. They enjoy her smile, laughter and happiness when they talk to her. You feel it is like a home more than an institute, and in a lovely place.
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Review of

Highfield Private Care Home

from Karen S (Niece of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at Highfields for almost three years. The manager and staff are amazing. I live outside the UK and visit a couple of times a year. But I phone in several times each week to catch up with my aunt. The staff are always friendly, helpful and let me know how my aunt is doing. There are
numerous activities for residents. When I visit, the staff never mind what time of day I show up. They are welcoming. I'm always offered a cup of tea (which is appreciated). What is most important to me is 1) my aunt has settled into Highfield and is well looked after and 2) if there are any issues at all (for example she gets a cold) the staff inform me. The team at Highfield schedules time with residents' families, welcomes us to different events and we can even attend activities. Personally, I'm a fan of the yoga/movement classes! Everyone at Highfield is kind, caring and compassionate. I have peace of mind knowing my beloved auntie is well looked after.  
Reply from Aaron Barham, Home Manager at Highfield Private Care HomeThank you so much for your review. We always strive to give the best care we can to our residents and their loved ones. It is so nice hear that your aunt has settled at Highfield and that the staff are welcoming and offer you a cup of tea - very important! All our residents are individuals with colourful lives and that shouldn't stop when they come to live in a care home - we appreciate things change but we always want to give our residents a welcoming home to feel safe and where they can explore the things they are interested in.
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Awards / Recognitions (3)

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