Maria Mallaband Care Group Ltd in Greater Manchester | 4 Care Homes

Review of
Manorhey Care Centre
from Janet G (Sister of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience

Manorhey care centre has looked after my brother since July last year. They have supported him clinically and holistically ensuring that his views are always considered.
They have settled him into residential care when he was less accepting of a formal care setting, which has relieved our family greatly.

He reports that he likes the staff; he says they take time to chat to him about his likes and dislikes and more generally his interests. He says he feels safe, supported and listened to.
From my point of view, I can't believe my brother has settled so well. He can be tricky, not always recognising his limitations. But he's been won over by the person centred care given at Manorhey.
Thank you so much from me and my family, knowing that our relative is living in such a caring and supportive environment means that we can enjoy good quality time with him when we visit.

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Review of
Manorhey Care Centre
from Paula S (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

My mum has been in Manorhey for just over 2 years now and she has been so well cared for even she has been horrible to the staff (she has dementia). Nothing is ever too much for the staff, they are all so happy and cheerful even enquiring about other members of our family. Would highly recommend Manorhey

to everyone.

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Review of
Manorhey Care Centre
from G S (Husband of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

A very pleasant experience.
Warm and friendly staff. I had to ask on occasions for help and that was no trouble at all. I cant fill all boxes as no experience of category.

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Review of
Manorhey Care Centre
from Susan F (Daughter of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My mum has been in Manorhey for 8 months now and she couldn't receive better care. She is bed bound but kept clean and comfortable which is so important to her family. The nurses and carers are very kind and patient and management are always there to answer any questions. Excellent.

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Review of
Manorhey Care Centre
from J R (Daughter of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

Manorhey provides good quality care. My mum is very well looked after. The staff are aware of her needs and will call if there are any changes in her health. I visit regularly and there are always activities for the residents which, is shared in the monthly
newsletter. There is always someone popping

by with a cup of tea or doing a comfort check. I am very happy with the care my mum receives. Thank you.

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Review of
Manorhey Care Centre
from P M (Son of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My mother has been a Manorhey care resident for over two years.
Initially this was a difficult time for Mum and all the family. As a family we cared for Mum at her home for as long as we could but her needs got increasingly difficult to deal with and sadly we had to make the decision to put her in

a care home.
At first it was a learning curve for all of us and Mum, getting to know the staff and the staff getting to know us and Mum as well and how everything works.
It's taken Mum a long time to settle down especially because of her Alzheimer's but I think she has now.
I think I'm speaking for all the family when I say the overall experience of the care Mum has received and the quality of care and staff at Manorhey has been excellent.

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Review of
Manorhey Care Centre
from A M (Wife of Resident) published on 22 April 2025

Submitted via Website • Report

Overall Experience

My husband has been a resident at Manorhey Care Home for about six years. He seems quite happy and contented there, and I can tell that he likes the staff although he cannot tell me himself. I find that the Managers, and all the various staff members are always very helpful and friendly. If I have a

concern I can easily speak to them and it is sorted out straight away. I looked at many care homes before my husband went into nursing care and this was one of the best ones that I could find. The whole home is kept very tidy and clean and has a lovely welcoming feeling. Having my husband at Manorhey gives me peace of mind. I know that he is being looked after well, and he seems very happy and contented there.

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Review of
Manorhey Care Centre
from Teresa R (Next of Kin) published on 22 April 2025

Submitted via Website • Report

Overall Experience

Very caring and compassionate staff. They are approachable if I have a concern about something Cleanliness is first class. The home has a family feel to it. Residents are cared for in a caring and dignified manner. Nothing is too much trouble

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Review of
Manorhey Care Centre
from P P (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

My mum has been in the care home for 2 years, all the staff are wonderful and caring, they are very patient with her. The home has a lovely atmosphere and the residents individual rooms are well kept by the cleaning staff. The laundry ladies do a fantastic job and the kitchen staff prepare food they

serve to residents is freshly cooked, nutritional meals. The lovely Reception staff are always welcoming when entering the home. I could not have asked for a better care home for mum.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for your very positive reviews in all aspects of the home and Mum's care. I am delighted to hear this, and very grateful for you taking the time to review. To read feedback like this confirms how well we as a provider, we are doing and continuing to strive for excellence. I hope Mum continues to have a wonderful stay here at Manorhey.

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Review of
Manorhey Care Centre
from David L (Son of Resident) published on 27 March 2025

Submitted via Website • Report

Overall Experience

My dad was transferred into the Manor Hay care home in November 2024 on end of life care. As his son I dealt with the manager together with someone in admin and the lady on reception and all were outstanding . I also spoke regularly with the nursing staff and care staff who again were all magnificent

keeping me updated with my dads deteriorating health and the care they were providing.
I could see that he was receiving excellent care and all his needs were being attended to with care and understanding.
My dad finally passed in February and again as a family we received the utmost respect and sympathy from all the staff.
I could not have wished for a better care/nursing home for my dad to end his days.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for your excellent review of the Manorhey Care Centre and I am so pleased to know that Dad received a very good standard of Palliative care. We understand this is a terribly difficult time for the family and extremely grateful for the time you have taken to supply such a positive review. Dad and yourselves are missed by all, good health and happiness for the future.

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Review of
Allingham House Care Centre
from Elizabeth D (Respite Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

My husband was in respite care for 5 weeks in Allingham and we were very pleased and appreciative of the care he received there.
I was undergoing a hip replacement so was unable to care for him. He has dementia and found it difficult to converse with the other residents but I believe the staff encouraged

him and he took part in various activities thanks to their attention and encouragement. I think he also attended a Church service there on one occasion which he enjoyed.
He was always well 'turned out' when we visited and walking down the corridor to his room or to the Dining room helped to keep him mobile as well as the exercises.

Reply from Olubunmi Oduweku, Home Manager at Allingham House Care Centre

Thank you for taking the time to share your positive experience at Allingham House. We're dedicated to providing the best service, and your feedback motivates us. We're overjoyed by your review! Your praise inspires us to continue delivering excellence quality care. Your feedback will be shared with the entire team.

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Review of
Manorhey Care Centre
from Sue H (Daughter of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

My mother spent the last 3 years of her life at Manorhey and sadly passed last week.
The care she received at Manorhey throughout her whole time there was excellent.
My mum didn't really leave her room or mix in any of the communal areas, so I didn't really have contact with much of the home or

activities. That said, staff worked hard to encourage her to access what was offered.
The staff were always friendly and compassionate.
During my mum's end of life care, the staff looked after us (my brother and I) with such care. Nothing was too much trouble.

Reply from Katrina Hay, Regional Director at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, especially during such a difficult time for yourself and Brother. Mum truly was a pleasure, and I am delighted to hear that the care she received including the compassion shown to yourselves was to such a high standard. Reviews like this go a very long way in helping other family members/loved ones when requiring full-time care for a family member, so again, thank you. Mum is sadly missed by all that knew and cared for her. I wish yourself and your Brother a very happy and healthy future.

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Review of
Manorhey Care Centre
from B E (Son of Resident) published on 26 February 2025

Submitted via Website • Report

Overall Experience

My dear Mum passed away at Manorhey Care Centre on Friday 7th February 2025. She had been a resident there for very nearly three years. In all of that time, Mum had become well-known to very many of the team there, including nurses, carers, domestics, reception staff, and managers. I can say without

a doubt that Mum experienced nothing but kindness, gentleness and compassion from everyone she encountered. I visited as often as I could. My sister visited too. On every visit, we could see that Manorhey Care Centre had been a good choice for Mum's ongoing care. It is a lovely establishment and we are grateful for the loving care Mum received there. The facilities are all of high quality. Residents' rooms are comfortable and spacious and kept clean and heated. But, it is the quality of the staff working at Manorhey Care Centre that, I believe, sets it head-and-shoulders above others. Everyone I met during my many visits showed so much love and kindness to Mum. I cannot thank them enough.

Reply from Katrina Hay, Regional Director at Manorhey Care Centre

Thank you so much for taking the time to review Manorhey, especially during such a difficult period, and thank you for your very nice positive comments, this really goes a long way in helping others when deciding on a care home for a loved one. Your Mother truly was a pleasure and is missed by so many. Wishing yourselves and family good health and happiness for the future.

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Review of
Allingham House Care Centre
from L H (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience

My dad was in this home from 2022 until his passing June 2024. The care he received wasn't good at all. We felt like he was just another number that needed sorting out with his daily chores i.e. changing, feeding etc. No compassion for my dad as a human being. Thank god as a family we could go to see

him most days but felt very sad for the residents that didn't have many family visits. I could go on and on with the treatment my dad had here in this place but it only starts to upset me when I have to think about it and what he should never have gone through.

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Review of
Allingham House Care Centre
from Julie B (Daughter of Resident) published on 21 January 2025

Submitted via Website • Report

Overall Experience

I can't recommend Allingham House enough. Although similarly to most care homes staff were overstretched, they were just wonderful with my dad and did their best under the circumstances. The staff took time to understand my Dad's individual needs and provided personalised care. My dad had a high need

for social interaction and several members of staff spent time chatting with him and helped him to call me from his mobile when he was struggling. The staff took time to help my dad continue doing what was important to him despite his deteriorating due to his illness: they helped him play the piano and go on the adapted exercise bike each day to maintain his fitness. They even took him to a different home to join in with a carol service so he could have a change of scenery and more social contact. They went to such an effort to get him to eat when his appetite failed offering different foods, considering the best portion sizes and patiently encouraging him without being forceful.

Reply from Katrina Hay, Regional Director at Allingham House Care Centre

Thank you for such a wonderful review, I'm so pleased that our lifestyle team and the staff made a real difference in your Father's care, we really appreciate all the positive feedback and will share this with the rest of the team.

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Review of
Manorhey Care Centre
from D H (Brother of Resident) published on 10 January 2025

Submitted via Website • Report

Overall Experience

In the few months that my sister was a resident at Manorhey Care Centre she received the best of care from all the staff and was able to develop good relationships with everyone who looked after her. I always felt when I was there that this was such a kind and caring place. Certainly everyone with whom

I had any dealings was unfailingly friendly and helpful. Within her physical limitations my sister was able to participate in some of the wide range of activities that the home provided each month. Whenever there were any problems with her health I would always be kept informed, and it was a huge comfort for me to know that everything that could be done for my sister was being done.Thank you to all at Manorhey for being there for my sister during what were to prove the last few months of her life.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you for taking the time to leave such a kind review, we will pass your feedback on to our team as it will be greatly appreciated. It was our pleasure to look after your sister, and we are happy to hear that she enjoyed participating in the activities provided. She will be sadly missed by all here at Manorhey.

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Review of
Bowerfield Court
from Amanda J (Sister of Resident) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

I visit my sister regularly and she is constantly telling me that the staff are really helpful and friendly. They also know her and can meet her needs well. Today we have had a lovely, special Christmas dinner in the care home. A great initiative led by the fabulous lifestyle coordinator! A lot of hard

work but truly appreciated. Generally, the care home appears more organised and certainly more welcoming to relatives. Thank you and well done!

Reply from Helen Wareing, Home Manager at Bowerfield Court

Such lovely comments are appreciated by our dedicated team, we are also lucky to have such great activities for people living at Bowerfield Court led by our lifestyle coordinator.

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Review of
Allingham House Care Centre
from Chris M (Cousin of Resident) published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

My cousin is pretty helpless and bedridden yet she is cared for with great kindness, conscientiousness and with real interest in the lively lady my cousin once was. The care staff, from the home manager down, are cheerful, friendly and welcoming. This is much appreciated as we have to travel some 90

miles to see my cousin.

Reply from Katrina Hay, Regional Director at Allingham House Care Centre

We are so pleased that you are happy with the care we provide at Allingham House, we always strive to deliver the best care and we are very grateful that you recognise this. We will share the positive comments with the rest of the staff.

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Review of
Manorhey Care Centre
from Wayne K (Son of Resident) published on 4 December 2024

Submitted via Website • Report

Overall Experience

I only have praise for Manorhey. This care home was my mum's home for 14 years until she sadly passed away in August this year. Mum was happy here where she developed a fantastic relationship and rapport with the lovely staff who looked after and cared for her throughout the years. Mum loved the entertainment

that was on each week and the activities provided from bingo to baking and she loved having her hair done every Thursday by the hairdresser. As for the care provided by the lovely staff it was given in Mum's best interests and with dignity for her which as a family is what you would expect for a loved one, even at times when Mum was poorly, they would phone me and keep me updated on how she was doing until she was back to her old self again. I would like to finish my review by thanking all the staff for looking after my beloved Mum and that I will miss you all. To anyone looking for a care home for their loved one, you will not be disappointed by choosing Manorhey Care Centre.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you for your very kind review, it was a pleasure to care for Mum for 14 years, and she will remain sadly missed by all. It is always nice to hear such positive feedback, as this also goes a long way in helping other families like yourself who find themselves in a very difficult position when it comes to choosing full-time care for a loved one. The whole process can be quite daunting, so reading comments like yours instils confidence and trust in families, which is a very emotional journey. Here at Manorhey, we wish yourself and family a happy and healthy future, and please continue to be a visitor to our special days held all throughout the year such as Christmas and summer fayres.

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Review of
Manorhey Care Centre
from C R (Sister of Resident) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience

Staff are caring and patient, always on hand to answer any questions we have. The events are carried and often. Everywhere is clean all the time, meals are varied. Overall a lovely place.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Good morning, thank you so much for taking the time to review and score an overall excellent rating, including very positive comments. I am so pleased that your sister is enjoying her stay with us, and Manorhey continues to provide an exceptional standard of care.

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Care Homes Owned by Maria Mallaband Care Group Ltd in Greater Manchester

Maria Mallaband Care Group Ltd Locations in Greater Manchester (4)

Maria Mallaband Care Group Ltd Reviews in Greater Manchester (255)

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Allingham House Care Centre

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