"My mother-in-law moved in last year and settled in very well. She is always encouraged to participate in all activities - the team are…"
Read all 42 reviews
from £1,300 / week
96 Rooms
Location Type
Care Home
Located on the outskirts of Motherwell, near to the neighbouring town of Bellshill, Park Springs is a 70 bedded care home which provides specialist nursing, residential and dementia care.
Short ... Read more
Older Person CarePermanent CareRespite Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Maria Mallaband Care Group Ltd Reviews in Lanarkshire (42)
9.4
Maria Mallaband Care Group Ltd has a Group Review Score of 9.4 (9.436) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Maria Mallaband Care Group Ltd must have a Review Score.
Overall Experience
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Reviewer Connection to Maria Mallaband Care Group Ltd
from Gloria A (Daughter-in-law of Resident) published on 19 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother-in-law moved in last year and settled in very well. She is always encouraged to participate in all activities - the team are absolutely incredible! From music to arts and crafts, to outings or handling newly hatched chicks at Easter. She may need encouragement, but with kindness, patience
and understanding, all carers offer a gentle persuasion to enable inclusion and enjoyment. All staff are professional, kind, caring, encouraging, patient and committed. They are familiar to residents and family as they are long-standing staff with a cheery, lighthearted and warm mood. The accommodation is welcoming and is always being upgraded. The maintenance team are hard working and nothing is ever too much. The care home is clean, as the domestic staff are very hardworking. The menu is healthy, varied and appropriate to the residents. The management team and senior nurses are incredible - nothing is missed and all appointments or concerns are always shared with families. Thank you, truly we are forever grateful and indebted to everyone!
from Peter C (Son of Resident) published on 17 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My family can't thank Michelle & all the team at Park Springs enough. They have been superb with my father who has stage 4 cancer. They constantly make sure he is comfortable and treat him like one of their family. A room at Park Springs being offered by Michelle in JAN after being discharged from hospital
was a godsend. My mother lives locally so just a short walk for her and short distance for family to visit my dad.
The staff know us and we them, and they treat us like family. Food is great, as is the care. Great events on there too.
Reply from Michelle Carrigan, Home Manager at Park Springs Care HomeThank you for sharing such a heartfelt review. It means a great deal to the whole team to know he felt so well cared for during his time with us. We're always here for you and your family, and your words mean more than you know.
from A L (Daughter of Resident) published on 23 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
my mum has been in parksprings for a few years know always find all the staff to management very helpfully and approachable.
Recently my mum celebrated her 80th birthday , mum has very advanced dementia now . I asked Michelle if I left a few things banners etc if she could maybe put them up and also
could we use the family room for the Saturday . The family was blown away both mums room & the family room where decorated to the hilt with balloons, banners etc ...... The girl in the kitchen stacey baked mum a beautiful cake . we had such a lovely day and mum was great and so happy as if she knew ......I would like to thank all the night shift staff who decorated in their own time . stacey for the beautiful cake. michelle & all staff for making it a special day for all of us.. we appreciated it.
Reply from Michelle Carrigan, Home Manager at Park Springs Care HomeThank you for sharing such thoughtful feedback. It's wonderful to hear how supported your family felt and how much care went into making a special day truly memorable. Moments like this reflect the heart of what the team strives for every day, and your words will mean a great deal to them.
from J H (Daughter of Resident) published on 2 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care home is a very clean, well-run facility. The majority of staff are caring, dedicated and regularly engage with residents. The activities provided both within the care home and out in the wider community are fantastic. The coordinators are truly amazing people, friendly, upbeat and dedicated
individuals. The residents' areas are homely, warm and tastefully decorated to a high standard. They are stimulating and interesting for the residents and visitors alike.
Reply from Michelle Carriagn, Home Manager at Park Springs Care HomeThank you for taking the time to share such a thoughtful review. It's wonderful to hear that you find the home clean, well run and welcoming, and that our team's care and engagement stand out. Your feedback means a great deal to us.
from Susan S (Daughter of Resident) published on 2 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All the staff are brilliant. They are so friendly and consistent. We know most by their first names, and nothing is too much trouble. My dad is very content. Thank you.
Reply from Michelle Carriagn, Home Manager at Park Springs Care HomeThank you for your kind words. We're delighted to hear your dad is content and that our team's friendliness and consistency mean so much to you. We truly appreciate you taking the time to share your experience.
from Martin W (Brother of Resident) published on 2 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
On visiting Park Springs Care Home my experience was fantastic. All staff on level one were fantastic, could approach if you had a question. My brother also loves staying there. Manager and office staff are also fantastic, nothing is a problem to them. Would recommend Park Springs.
Reply from Michelle Carriagn, Home Manager at Park Springs Care HomeThank you so much for taking the time to leave your lovely review. We're so happy to hear you enjoyed your visit, and I will pass your kind words on to the team.
from Rosemary S (Sister of Resident) published on 2 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My first visit to Park Springs Care Home was great, family was made welcome and my brother also loved it so much he wanted to live there. He loves it. All staff and on level one are fantastic. The manager and office staff are also fantastic, if you have a question you can approach without hesitation,
great care home.
Reply from Michelle Carriagn, Home Manager at Park Springs Care HomeThank you for your lovely review. We're so pleased your family felt welcome and that your brother enjoyed his visit, it means a lot to our team. Thank you for taking the time to share your experience.
from R K (Sister of Resident) published on 2 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Staff is brilliant with my sister so pleased to have picked this home.
Reply from Michelle Carriagn, Home Manager at Park Springs Care HomeThank you so much for your lovely review, I will make sure to pass it on to the team.
from Tom A (Son of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Choosing a care home for a loved one is a difficult and emotional decision. After visiting a number of care facilities, we chose Park Springs. From our initial meetings and tours with the support manager, we were made fully at ease with any questions answered immediately. Even down to the handheld tablets
used to maintain client records, in real time. The staff are very approachable and engaging with residents, visitors and family alike, with minor concerns addressed as quickly as possible. Without delay, the staff make contact with updates on medication, health, and welfare assessments or any concerns they have over our mothers' general well-being. The activity team should be commended for the varied programme they organise. The manager and her team are always accessible. Our mother is in a safe and caring environment. Care person centered at all times. Home from home.
Reply from Michelle Carrigan, Home Manager at Park Springs Care HomeThank you for you for taking the time to provide such lovely review for Parksprings, I will ensure this is shared to our team who take the upmost pride in offering the best care possible.
from A Q (Sister of Resident) published on 28 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My twin sister is in this home for 5 years. We've never had any issues. My twin seems to be settled.
The staff are brilliant, never had any complaints about them.
Reply from Michelle Carriagn, Home Manager at Park Springs Care HomeThank you for providing such a lovely review for Parksprings , we aim to provide the highest standard of care at all times. I will ensure your review is shared with our team.
from Craig M (Son of Resident) published on 3 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My dad, Donald, has stayed on 3 occasions now at the Motherwell care home of Maria Mallaband Care Group. He has always been cared for very well. The care has been friendly, professional and very caring. The staff have been equally friendly with family when we visit the care home. My dad felt secure,
well looked after and at home. Thank you.
Reply from Michelle Carrigan, Home Manager at Park Springs Care HomeThank you so much for your lovely review regarding your dads stay with us at Parksprings Care Home. We are glad Donald had a lovely time with us, and look forward to seeing him again in the future.
from J K (Daughter of Resident) published on 15 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum came into the home in May & much to my surprise she has settled very well the staff have been great with her & I have been kept well informed in all aspects of the day to day care, we've been made welcome while visiting
Reply from Jill Veitch, Regional Director at Park Springs Care HomeThank you for taking the time to leave a review. We are glad that your mum has settled in well at Parksprings and you are happy with the service provided. We will be sure to share your feedback with the team, who will appreciate your lovely comments.
from Brian B (Partner of Resident) published on 13 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Park Springs Care Home has proved to be an excellent choice for my partner. A warm welcome from the manager left us convinced she would receive the care and support required. Every member of staff has the ability and skill required to ensure my partner and myself are cared for at all times. There is
nothing I can think of that is not providing the dignity that is required by all residents and at all times. Rooms are spotless and very well maintained. An excellent choice and range of food at all times. The manager leads her team with hands on expertise and enthusiasm. A wide and ranging activities programme, something for everyone.
Reply from Michelle Carrigan, Home Manager at Park Springs Care HomeThank you so much for the fantastic positive feedback.Our priority at Parksprings is to ensure we provide the best quality of care, not just to the people that live with us, but their families and friends. We have recently enhanced our lifestyle team, all feedback is greatly received.
from E W (Daughter of Resident) published on 17 February 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I am happy to go into the care home and see my mum. Staff are mostly welcoming. I am kept up to date with how my mum has been, for example, sleeping, eating etc. Notified if she has had an accident. I am able to speak to the manager or nurse on duty regarding any issues to do with my mum. My mum is
settled and quietly calm most of the time.
Reply from Michelle Carrigan, Home Manager at Park Springs Care HomeThank you for your review, it is greatly received. We will continue to thrive in providing the highest quality care to your loved ones. We have an open-door policy at Parksprings.
from Frank G (Son of Resident) published on 16 August 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Both parents were residents in Park Springs alas my father has since passed away but our mother is still a resident and being well cared for by the staff.
from John C (Son of Resident) published on 30 January 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I am so pleased with the way my 97-year-old dad has settled into Park Springs. The nursing and care staff all do a great job and have made him feel so welcome and settled. He and I couldn't be happier with the way the move from sheltered accommodation to 24-hour care has worked out. Thank you to all
from Maureen C (Wife of Resident) published on 24 October 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband has been a resident in Park Springs Care Home for 8 months now. He needs constant care as he is bedbound, the care he receives is around the clock. I can't thank them enough as he has 1st class care and attention from all the staff and his music therapy on Tuesdays enables him to respond
from K T (Daughter-in-law of Resident) published on 12 September 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother-in-law moved to Park Springs a week ago and couldn’t have been more warmly welcomed and made to feel at home. Of course, it’s still early days but her quality of life has improved no end and she is more comfortable, content and at peace in herself than she’s been for a long time. Of course,
this life is not what she’d prefer but she’s safe, warm, looked after and treated very well by a caring team of staff.
from Dean S (Son of Resident) published on 11 September 2023
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum, her sisters, and I have been impressed with care my mum has received since she moved into Park Springs in June 2023.
The skills, dedication, care, and compassion of the staff were clear from the start of my mum's residency and they have continued since then.
We are happy that my mum is receiving
from James T (Son of Resident) published on 7 August 2023
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My mother has been a resident since September 2022. She can have good days and bad days. When she is having a bad day the girls who look after her have a wonderful knack for turning tears into smiles. Her accommodation is perfect for her needs and the girls keep the room and the whole building clean.
The management is always there if required and very helpful. I can only thank the staff for the wonderful care they take with my mum and I am especially grateful to the whole team for the care they give to my mum.
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