Care Home Owned by Maria Mallaband Care Group Ltd in Stirling

are varied and freshly made. There is always fresh juice in her room and plenty of tea/coffee with biscuits and cake throughout the day. The entertainment staff have lots of different activities, singers etc. Christmas, Valentines Day, Easter, Mother's Day, Birthdays etc are always covered with new activities for the residents to participate in. If my Mother has a fall or an illness I am always kept well informed and in the loop. Whilst nowhere is perfect, belongings and clothes can disappear from time to time. I am in the care home 4 or 5 days a week so I see everything that goes on. From the handyman to the manager, the staff are pleasant and approachable. I would recommend the care

needs were met. The staff were unfailingly caring and patient. In all I think the word kindness sums up the approach to caring in this home. This was particularly evident as Mum was dying and both she and her family were treated with gentleness and compassion.

entertainment from singers and themed musical afternoons.
The rooms are light and airy and well equipped, all en suite.
There are regular meetings which the residents/families can attend for any updates. All of the caring staff are extremely approachable and the communication is excellent.
I have no hesitation in recommending Wallace View to anyone looking for care for their loved ones. Thank you Wallace View!

lovely occasion when the residents were gathered in the drawing room for the pleasure of a visit by a Highland pony and his/her handlers! It was such a scene of interest and joy, with many smiles, and much chatter and laughter. The staff were always efficient, cheerful and unstinting in their care of my friend. I always left Wallace View with a sense of calm, with my many anxieties about my friend set to rest. I thank you again for not just 'doing a job' but going way above and beyond. Your residents are in good, safe, capable hands and are lucky to have you.

and the staff often have a laugh and joke with Dad when they are going about their work. Any medical issues have been attended to straight away with seamless liaison with the GP and other medical professionals. There is a good range of activities for the residents who are encouraged to join in and our Dad has really enjoyed the art class and lovely live music and singing. We would highly recommend this care home and it is very comforting to know how well looked after he is.

activities they have and nothing is a bother if you need to ask there is always someone willing to help. Just knowing he is safe and well looked after and happy makes me happy thank you for that.

my family member, they notify me straight away.
There are a variety of entertainment and activities for residents, some of which have included singers, animal visits, and exercise.
My father-in-law has settled in exceptionally well, and he and our family have built great relationships with all of the staff. I couldn’t have asked for better people to care for him. He is always having a laugh with staff when we are there. It’s great to see him happy now!

if we need to discuss anything regarding mum's care the opportunity is always available. Mum particularly enjoys the music days which give her great pleasure. Can't praise the team enough.

and take them out and about whenever they can. Recently my mum has had days out at local sculptures, the seaside and the Edinburgh Tattoo. She has even been given a job, she goes round with the refreshment trolley and this gives her a purpose!
She is kept clean and tidy and her room is spotless. The hairdresser visits every fortnight and a chiropodist looks after her feet.
A lot of the residents have dementia and things 'go missing'! Staff do their best to find or replace them.
I visited several homes in the area before she went in and I am so glad we chose Wallace View.

already was, her catheter bag full and hanging out of her trouser leg for all to see. She was more often than not sleeping/drowsy and didn’t interact at all. She spent Christmas Day on her own in her room after we were assured on leaving her at lunchtime she was going along to the lounge to be with other residents. Then on Mother’s Day, we had a 20-minute timed visit in the car park with mum with a member of staff in attendance the whole time, so was more like a prison visit. We eventually decided to move mum to another care home. The day she was leaving the manager came and hugged mum and apologised for the care she’d been given. Some members of staff exceptional, so difficult review.

her own in her room after being assured she was going along for lunch, we got a Mother’s Day visit in the carpark, timed by a carer to 20 minutes, Mum sitting with a full catheter bag on display, losing hearing aids, to them regularly not being put in so Mum would be lost in her own world as she couldn’t hear. I found her one afternoon in the dining area on her own trying to eat the cheapest sandwich I’d seen but with nothing to drink. I had to ask for juice. We constantly brought up catheter, hearing aids, etc. but nothing ever changed and we eventually moved Mum to another home where we were amazed at how much of our old mum we got back and where visiting was a pleasure.

just amazing, hence the reason her children decided that a few years later when their mother’s mental health deteriorated, Wallace View was the best home to keep their mum safe and well. The Manager and all her employees are just so kind and caring. No matter what constraints they are under especially due to COVID rules and regulations, any resident within Wallace View is given 100% attention and all their needs are met. I would highly recommend this Care Home to anyone needing a happy, homely, safe environment for their loved one. The whole team of staff are just wonderful!

importantly in a friendly, person-centred manner. The manager is so approachable and considerate towards any requests from relatives and addresses all needs for her residents right down to the décor creating a homely setting rather than clinical. The atmosphere created by all staff is so friendly and they treat everyone with courtesy and deliver a wonderful standard of care. It makes the residents feel they are living with an extended family and they love the entertainment within the home as well as excursions out on Rickshaws, going to the "Teapot Club" within the local community, walks or pushed in wheelchairs to the park, hand massages, sing songs and many more fun activities.

this establishment follow her lead and together they are a strong, united team. They treat each resident with such courtesy, dignity and respect as if it were their own relatives they were looking after. The food is amazing and cooked to perfection. The gardens are kept so neatly and the residents all appear to enjoy their surroundings. Nursing Care is also delivered to a very high standard ensuring all medical needs are met. Entertainment is also a favourite with the residents as it encourages them to socialise and the staff go beyond the call of duty to sing and dance and put on shows out in the grounds of home, weather permitting. There are also professional entertainers.

to be able to get the excellent quality of care suited to a persons needs all in the same place is one of the many reasons we would recommend Wallace View Care Home. There was always a high standard of cleanliness of both personal care and general upkeep of the rooms. The one on one contact given to each resident as well as the interaction with group activities was comforting to see knowing that when we were not visiting our loved one she was still being socially active. A thank you to all Wallace View Care Home staff for the incredible work they do.