Care Home Owned by Maven Healthcare One Ltd in Glasgow City

from her family home to Clarence Court has been a remarkably smooth process - thanks to the professionalism and dedication of the manger and all staff - thank you!

is much enjoyed. The food is varied and residents look forward to meal times. Tea/coffee and homemade cake are always offered to visitors. After recent redecoration laminate flooring has been laid throughout. In areas such as the main sitting room and bedrooms carpet would make the home feel less institutional and make it more relaxing and comfortable. Photos, on the walls, of well-known Glasgow and Scottish landmarks would be a talking point between residents and visitors. At the moment there isn't a minibus available which is a great loss. It was well used for outings and visits to museums, this enhanced the lives of residents able to go. Unfortunately of late, street rubbish has been allowed to accumulate at the entrance area. Hopefully, that will soon be addressed along with the colourful planting of the flower boxes in the outside area.

I do feel at times the staff are stretched and could do with more staff members to help. The building is always spotlessly clean. Well done to all staff members who alleviate any concerns family members may have.

and essentials if required. The care is why my mother is there. All staff, nursing and carers have been professional, friendly, caring and kind to her. The most important element in my world. If they feel anything has changed with her, they are on it. I feel my mother has settled in well and she’s coming on. She is even eating way better as she is enjoying the food. Activities staff are very good with residents too. Everybody keeps it all in good working order from laundry to chefs and domestics and maintenance staff. It was already presentable but they have started to redecorate. Management is always around somewhere if you need them.
Clarence Court get their wings!

with all the staff I have met working, they have been very good and polite with Mum. The home is clean, and Mum has a lovely window. Only 10-mins from where my sister stays. I can honestly say I'm relieved and happy for my mum's care.

to ensure my mother's comfort. I would have no hesitation in recommending them to others.

polite and helpful. I feel confident that my mother receives the best care. It is such a relief to know she is treated so well and with dignity and respect.

She is always well dressed and groomed. The staff are kind and perceptive. Very happy visiting in her room has now started.

know, they phone to tell me. I couldn't ask for more.

as possible, within the Covid constraints.

and respect and I feel that she has been welcomed into an extended family. My mum's dementia, along with Covid, has caused all sorts of issues which the home have dealt with promptly.

could have managed her at home but she was simply too vulnerable after losing her mobility completely and the care here really sets my mind at rest.

remain of the highest standard. There is a real sense that the staff and management genuinely care.

it's quite hard for them to respond to individual requests at times.

provide exercise. Respectful and meets the needs of individuals.