Care Home Owned by Maven Healthcare One Ltd in Lincolnshire

provide a safe and welcoming home.

making me feel at home. The whole place is clean and tidy, the cleaners are health and safety conscious most of the time cleaning two if not three times a day after meals. They are caring to all the residents that are there. Could not have found a better place for my husband. Gold star for all staff for all their hard work. Thank You.

do for him, I am so happy he is being looked after with the utmost kindness and care.

here are excellent, simply excellent.

entertainment. Mealtimes are not structured well. Sometimes breakfast was given at 10am. Clothes were slung in the bottom of her wardrobe even though we provided loads of coat hangers which never came back with her clothes on. Asking staff to call when she needed things and I hardly got any calls. Asked nurses and one of the lady managers to remove clothes that were too big and tell me what she needed, it happened once. One senior nurse took it into her own hands to stop a patch without consulting us first. When Mum passed away I was promised her ornaments would be wrapped in her clothes to prevent damage but they, along with her other stuff was slung in a box, like she didn't matter.

The home is beautifully laid out and spotlessly clean. Mum's room is able to accommodate all her needs.

they face, but help you as relatives overcome.
They have been so “on the ball” with my Mum, showing her utmost dignity and respect, right up to and even after her passing away. We as a family and my Mum couldn’t have asked for more.

personal care, staff just left him in bed instead of having the authority to coax him.
5 The ensuite floor and toilet not cleaned thoroughly.
6 Clothes missing.

to insist he had cream put on his bottom which was sore - we were told this hadn't broken the skin so was not required. Duvet cover as a bottom sheet on the bed, the list goes on...

family up to the end and beyond was first class, I cannot express how grateful we were to everyone.

chose Abbey Court because I knew someone who was very happy with the care his wife was receiving. How glad I am that I did. From the moment my wife got into her room she seemed very relaxed and settled into her chair and fell asleep. She obviously felt safe and secure and I found it very easy to leave her there. During the two weeks she was there, she received care of a high standard. Every day when I visited she was relaxed and happy and all those who were caring for her were genuinely caring and provided the very best care that they could. If my wife has to go into care in the future, I hope that there is a spare room in Abbey Court. Thanks to all her carers.

was offered a cup a long with my aunt. The lounge had a very calm atmosphere and there was a sufficient amount of carers available for the residents' needs as well as mine. Very impressed at the high standards and professionalism of all the staff I had the pleasure to meet this afternoon.

Abbey Court to anybody who needs to find caring, welcoming yet professional care for their loved one.

to see visitors, residents and staff all getting involved. They really do make an effort and it is such a warm welcoming place to visit.