Care Homes Owned by Maven Healthcare One Ltd in Merseyside

this. Within a very short period of time we realised it was the best decision we could have made. His care was exceptional, we have only positive comments for all aspects of his care and will be eternally grateful to the team that carried us through this very difficult and challenging emotional time.

the good food each day. I would like to express my deepest thank you to all the staff who helped and cared for me during my stay.

spent time with him, talking and listening to music. Each evening when we left, we were sure Dad would be well cared for until we returned.
For two months Dad actually got better and enjoyed talking to staff, having meals in his room and the restaurant, and going to a concert. Then the cancer symptoms worsened and he was re-admitted to hospital. But the following day he returned to Byng House where he was looked after with great skill, and where he passed away peacefully and surrounded by his family a few days later. We will always be grateful to Byng House for providing truly transformational healthcare for Dad, enabling him to be happy despite an enormously challenging illness.

nursing staff and carers. Mum was reviewed by a palliative care nurse so that her needs could be met swiftly and appropriately. Mum was kept free of pain and comfortable. Care was delivered with dignity and compassion. It was comforting to know mum had the best care, in a peaceful environment. A bed was put next to my mum's so that I could be there at night. This enabled us to be there when she passed away peacefully at 1.50 am. We have 'peace of mind' knowing Mum was in the right place, at the right time, with the right people. We will always be eternally grateful to the Home Manager and her exceptional team, who were comparable to angels when we needed them the most.

team worked together to make everything comfortable and good fun with their fabulous entertainment. Best wishes to them all for 2025.

great from the start and treated my mother with the care, compassion and dignity she deserved. The room was clean, and modern, nothing was too much trouble, food good. They even took time to ask how I was doing, and would happily make time for a chat or answer any of my questions. Whilst not able to partake due to her condition, there is a nice dining room and also organised activities. If ever a loved one has to go into a home then this is where I would want them to go.

hospitals, rehabilitation or care homes.

made time to keep us updated . We could visit at any time and were always made very welcome . The care was second to none. My dad's passing was dignified and I felt really supported at a very difficult time . My dad was treated as an individual and although he was only there a short time I felt staff really got to know him . I knew that my dad was well cared for. My dad unfortunately couldn't take part in any of the activities or therapy as he was too poorly but I did observe lots of interactions with staff and residents. I can not thank Byng house enough. You only get one chance to make a death a positive experience and they did this perfectly . Amazing home and amazing staff .

Mention must also be made of the support staff, cleaners, cooks and the ladies in the washing area providing excellent support to the running of this facility. My wife passed many weeks here, entering Byng House a very sick and frail person.
She leaves with very much improved health, ready to face the challenges ahead.
My thanks to all the team at Byng House, you are all amazing and making a real difference for people that are lucky enough to spend time with you.
With love.

his bedroom was enjoyable for him.

is now at home with me, hope I come up to your standards, with love from the family.

got that in the weeks he was in there. When I saw my brother for the first time, I thought I had walked into the wrong room, he was shaven and was lovely and clean, I can't thank you and your caring staff enough for caring for my brother. I know when the time comes he would not have had any pain and will go peacefully.

for in a compassionate and dignified way.