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Care Home Owned by Harbour Healthcare Ltd in Bristol

9.5 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Harbour Healthcare Ltd in Bristol

Only the locations & reviews in Bristol for Harbour Healthcare Ltd are showing below.

View the details of all 41 locations (with 2922 reviews) owned by Harbour Healthcare Ltd

Harbour Healthcare Ltd Locations in Bristol (1)

 
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1 Care Home owned by Harbour Healthcare Ltd in Bristol
Bishopsmead Lodge Care Home

Vicarage Road, Bishopsworth, Bristol BS13 8ES 

9.7 56 reviews
"My dad came to Bishopsmead Lodge originally on a temporary contract after my mum passed away as she was his carer. Within a couple of days…"   Read all 56 reviews
Location Type Care Home

Bishopsmead Lodge Care Home is a home in the Bishopsworth area of Bristol. The care home provides personalised care to match the needs of each individual. The home is in a quiet residential area overlooking Kings Head Lane park and the local cricket… Read more about Bishopsmead Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 51 Rooms from £1,369 / week

Harbour Healthcare Ltd Reviews in Bristol (56)

9.5
Harbour Healthcare Ltd has a Group Review Score of 9.5 (9.511) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.

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Review of

Bishopsmead Lodge Care Home

from Laura A (Daughter of Resident) published on 25 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Bishopsmead Lodge originally on a temporary contract after my mum passed away as she was his carer. Within a couple of days I had asked for his contract to be made permanent as I knew my dad was in the perfect place for his forever home. The staff, including the management, are fantastic,
everyone is so friendly and cannot do enough for the residents. There is always music playing and a lot of hustle and bustle which my dad loves and the food is always cooked fresh and he has something different every day. My dad came to Bishopsmead Lodge severely underweight and he is now eating 3 good meals a day and has colour in his cheeks and a smile on his face and more importantly is happy.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Bishopsmead Lodge Care Home

Thank you Laura! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Bishopsmead Lodge Care Home is so positive. All of our team are committed to providing the best possible care & dining experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review of

Bishopsmead Lodge Care Home

from Richard E (Son of Resident) published on 17 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad we chose Bishopsmead Lodge when Mum's deteriorating mobility made it difficult for her to stay in her own house. I saw so much kindness and dedication to helping mum lead as fulfilling a time as possible. This seemed to be evident throughout the staff. Carers, nursing staff, administration,
chefs, cleaners, maintenance, entertainments and laundry all showed complete commitment to the well-being of residents. Even as visitors we quickly made friends with staff, who started to feel like family. When choosing Bishopsmead Lodge, Mum and the family assumed our priorities would be Mum's comfort, safety and opportunities for her to join in activities, and in those respects we certainly made the right choice. But we all came to appreciate even more how staff were quick to note and act upon any change in mum's health, which gave us the greatest confidence of all. My sincere thanks and best wishes to everyone at Bishopsmead Lodge.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Bishopsmead Lodge Care Home

Thank you Richard for your comments about your recent experience at Bishopsmead Lodge Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a wonderful day.

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Review of

Bishopsmead Lodge Care Home

from B P (Son of Resident) published on 14 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of this care home is good. The staff were always ready to help and if there was a problem it was resolved quickly. The furnishings are a little tired and need replacing. Decoration needs to be looked at. Overall the home is well run and I would recommend it to others. The residents seem
happy and the atmosphere is good.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Bishopsmead Lodge Care Home

Thank you for your comments about Bishopsmead Lodge Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review of

Bishopsmead Lodge Care Home

from M R (Granddaughter of Resident) published on 11 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a tough decision for my nan to move into a nursing home, my initial impression of Bishopmead Lodge was that it felt homely and welcoming. Nan was hesitant at first and took some time to settle in. She was fiercely independent, strong-willed, and sometimes difficult. However, with the dedication
of the staff, who talked and encouraged her, she eventually settled in, made a few friends, and developed great relationships with all the staff. This included not just the nurses (who are all fantastic)), but also the new manager, cleaners, kitchen staff, maintenance personnel, and events coordinators. They all treated the residents with the respect and kindness they deserved. The home promotes activities for the residents and has a lovely little garden for them to enjoy. As her time came to an end, the staff were amazing, providing care to my nan and keeping her comfortable. Her last week was very challenging, but the staff supported both her and the family.

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Review of

Bishopsmead Lodge Care Home

from Ian R (Son of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bishopsmead have looked after Mum since she had a fall in April. They have been fantastic and have greatly assisted Mum in recovering both physically and mentally. The warm and welcoming environment created by the staff and team allowed Mum to feel "at home" and certainly gave me great
peace of mind. I would thoroughly recommend Bishopsmead.

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Review of

Bishopsmead Lodge Care Home

from Anita E (Daughter of Resident) published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Bishopsmead Care Home since July/August 2024 we were not very happy with mums care, lots of problems that did not seem to get sorted, the manager sent two staff members upstairs to sort out the problems + they did things improved immensly. In February 2025, another staff member took
over and manager, the home is improving on a daily basis, the staff are happier its a more relaxed atmosphere more professional, the nurse are now great, we feel my mum is receiving the care she needs and is being looked after very well. The care home how you would wish your mum was cared for. So thank you three staff members in particular for your hard work and kindness.

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Review of

Bishopsmead Lodge Care Home

from V S (Daughter of Resident) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad passed away at the care home. During his brief illness, he was cared for and supported by caring staff. We know, as a family, Dad was in good hands, safe and respected. Everyone played a massive part in caring for him during his final couple of weeks.
Care home staff work so hard. The job they
do is a lifeline for so many families. We will be eternally grateful to Bishopsmead Lodge Care Home.

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Review of

Bishopsmead Lodge Care Home

from Lyn K (Wife of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who has Parkinson's and dementia, went into Bishopsmead Lodge Care Home to give me a break. I checked out eight/ten other places but on visiting Bishopsmead, I immediately knew this was the right place. They were so friendly. The place was spotless. He was in a nicely decorated room with
everything he wanted. He enjoyed his stay. Food, care, personal hygiene facilities were great. Nursing staff perfect. Highly recommend.

Reply from Maisie Lawrence, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for sharing such a lovely review! At Bishopsmead Lodge, we are committed to creating a supportive and welcoming environment for all residents, so it is wonderful to hear that your husband enjoyed his stay. Thank you for your recommendation and we look forward to seeing you again soon.

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Review of

Bishopsmead Lodge Care Home

from Denise S (Daughter of Resident) published on 18 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my family member was wonderful, very caring and compassionate. The care given to the family, the same. The support to us all was amazing. From the cleaning staff up to the managers, all amazing. Mum made them smile and they made mum smile and sing. They all made mum's funeral easier
with their care and support.

Reply from Maisie Lawrence, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for your lovely feedback and for taking the time to share your experience at Bishopsmead Lodge Care Home. We are very sorry to hear of your loss and offer our deepest condolences to you and your family during this difficult time. Our team is dedicated to providing not only high quality care to our residents but also extending that support to their loved ones. It is lovely to know that we were able to bring smiles and comfort to your mum during her time with us. Please take care, and don't hesitate to reach out if there's anything more we can do to support you.

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Review of

Bishopsmead Lodge Care Home

from K D (Daughter of Resident) published on 13 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in the home for 2 weeks but the level of care she received was excellent, all of the staff involved with mum's care were second to none.
One member of staff in particular I cannot thank enough for all she tried, to keep mum comfortable in her remaining few hours, the care and compassion
she showed mum and to me was amazing which I will never forget.

Reply from Maisie Lawrence, Marketing Assistant at Bishopsmead Lodge Care Home

Thank you for your lovely feedback about Bishopsmead Lodge Care Home, we truly appreciate all of your kind comments about our team. We are incredibly sorry to hear of your loss and we offer our deepest condolences to you and your family. It is heartening to hear that you felt your mum was treated with great care and dignity, especially in her final moments. If there is anything more we can do, please do not hesitate to get in touch.

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Review of

Bishopsmead Lodge Care Home

from I G (Daughter of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff looked after Mum as if she was their Mum.
They were caring, kind and patient.
They were kind and helpful and looked after the family 100%.

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Review of

Bishopsmead Lodge Care Home

from Jonathan B (Grandson of Resident) published on 15 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have nothing but exceptional things to say about Bishopsmead Lodge Care Home, my grandmother, my queen, is happy again, fulfilled and happy, thank God. Lovely staff through and through, from the management through to all the caring, lovely staff who work there. A+ residential home, full of love and
reflects, wish them all the best always.

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Review of

Bishopsmead Lodge Care Home

from Richard L (Son of Resident) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the excellent care my father received at Bishopmead Lodge. Both management and staff were very good at caring for him and it's nice to know he was happy and well looked after in his last days.

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Review of

Bishopsmead Lodge Care Home

from J T (Wife of Resident) published on 7 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely everyone at Bishopsmead Lodge have been wonderful. They have welcomed me into their community which has helped me so much to accept my limitations. Every aspect of our needs have been met and I will never forget their kindness and warmth, every single one of them.

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Review of

Bishopsmead Lodge Care Home

from K F (Sister of Resident) published on 29 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am satisfied Mum is looked after as well as expected, especially with her disabilities. The staff I encounter are very patient and nice towards her and she tells me that she is contented. It was her birthday today and I like the way her room was decorated and the carers made an effort to celebrate
her day. I make as many visits as I can, together with my sister, and I'm sure Mum is happy here so keep up the good work.

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Review of

Bishopsmead Lodge Care Home

from Lesley P (Daughter of Resident) published on 16 November 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Took my mum out of one home and placed her in here. I am so happy that I did. Mum is so well looked after by all the carers, the food is amazing - she, herself, is very happy here. The staff, from the manager, admin, cleaners, laundry, activities, cooks and all the carers are lovely. I leave and know
Mum is in good hands.

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Review of

Bishopsmead Lodge Care Home

from C D (Daughter of Resident) published on 29 June 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our thanks for the care given to Mum. The women who sort out her laundry and keep her room and loo clean and fresh are wonderful. These lovely ladies are friendly and chatty and we really appreciate their care.
The carers are supportive of Mum and seem to know what she wants and how best to approach
her.
Our thanks too to all the admin staff who deal with our concerns and make us feel welcome.

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Review of

Bishopsmead Lodge Care Home

from R H (Daughter of Resident) published on 11 May 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was at Bishopsmead Lodge in April 2023 for end-of-life-care. The staff were all amazing with him and us, the relatives. They were always very caring, friendly and considerate. The food looked nice and edible and the rooms all looked clean and have an individual homely feel to them.

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Review of

Bishopsmead Lodge Care Home

from Michael W (Son of Resident) published on 27 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems very happy and more lucid than she did in a previous home.

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Review of

Bishopsmead Lodge Care Home

from Kim W (Daughter of Resident) published on 16 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very lovely and friendly and caring, this includes the cleaning and laundry team. My experience of this home is very good and I would recommend it to others.

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Awards / Recognitions (5)

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Harbour Healthcare Ltd in Bristol Harbour Healthcare Ltd in Cheshire Harbour Healthcare Ltd in Cleveland & Teesside Harbour Healthcare Ltd in Cumbria Harbour Healthcare Ltd in Derbyshire Harbour Healthcare Ltd in Devon Harbour Healthcare Ltd in Durham Harbour Healthcare Ltd in Greater Manchester Harbour Healthcare Ltd in Merseyside Harbour Healthcare Ltd in North Yorkshire Harbour Healthcare Ltd in Northumberland Harbour Healthcare Ltd in Somerset Harbour Healthcare Ltd in South Yorkshire Harbour Healthcare Ltd in Staffordshire Harbour Healthcare Ltd in Tyne & Wear Harbour Healthcare Ltd in West Yorkshire Harbour Healthcare Ltd in Rhondda, Cynon, Taff

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