Care Home Owned by Harbour Healthcare Ltd in South Yorkshire
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in South Yorkshire for Harbour Healthcare Ltd are showing below.
View the details of all 41 locations (with 3044 reviews) owned by Harbour Healthcare Ltd
Harbour Healthcare Ltd Locations in South Yorkshire (1)
Henleigh Hall Care Home
9.3
120 reviews
20 Abbey Lane Dell, Beauchief, Sheffield S8 0BZ
"This is my mother's second experience of staying in a care home, and this time she is much more settled and content than in her previous…" Read all 120 reviews
Location Type Care Home
Henleigh Hall Care Home can be found in the Sheffield suburb of Beauchief, in a tranquil cul-de-sac. The home is close to shops, amenities and public transport, as well as being adjacent to a park. The home provides nursing care, and offers accommodation… Read more about Henleigh Hall Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 62 Rooms
- from £1,234 / week
Harbour Healthcare Ltd Reviews in South Yorkshire (120)
9.5
Harbour Healthcare Ltd has a Group Review Score of 9.5 (9.547) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.
Review of
Henleigh Hall Care Home
from K S (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is my mother's second experience of staying in a care home, and this time she is much more settled and content than in her previous nursing home. There is staff stability meaning that residents, carers and other staff members all really get to know each other. The excellent range of daily activities
engage my mother mentally and physically, and the activities team are so encouraging and caring. All the staff are friendly and caring, and the management very approachable; there is a sense of a team working together. Any concerns are taken seriously and addressed quickly, and I feel that my mother is well looked after. The rooms are pleasant with a range of communal areas, and there is access to the adjacent park. So much thought is given on behalf of the residents including social events to involve friends and family.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Henleigh Hall Care Home
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Review of
Henleigh Hall Care Home
from Louise A (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the staff and management go above and beyond to make sure that residents and family members are ok. They know every resident and family member by name.
The care given to Mum is outstanding and nothing is too much trouble. Management are very professional and listen to any concerns. The carers
The care given to Mum is outstanding and nothing is too much trouble. Management are very professional and listen to any concerns. The carers
are invaluable and take great care of Mum. The events and activities put on by the animation team are fabulous, and the cooks serve delicious meals. Overall we can't praise the care home enough. 10/10. Thank you so much for making our mum smile and happy in her home.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Henleigh Hall Care Home
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Review of
Henleigh Hall Care Home
from A B (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care received by my mother in her two weeks here was exceptional. Staff were friendly, caring, attentive and knowledgeable. They are also supported us as a family in every way.
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Review of
Henleigh Hall Care Home
from E L (Sister of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has lived at Henleigh Hall for three months - the care is excellent and the staff are always happy to answer queries. The nursing care is excellent and the activities programme is varied with lots of music. A happy home.
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Review of
Henleigh Hall Care Home
from Julie K (Daughter of Resident) published on 21 February 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lots of staff at all times. Very responsive and seem kind and caring. Mum is kept comfortable and is settling in well. Information for new residents is very helpful. Food is fantastic, mum is eating better then ever!
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Review of
Henleigh Hall Care Home
from P W (Son of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Henleigh Hall Care Home, nice staff, easy to talk with. Always welcoming, mum enjoys the food and people. No complaints.
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Review of
Henleigh Hall Care Home
from M H (Wife of Resident) published on 10 January 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
In general my husband is cared for. Since his wing has become nursing care he has had less baths and showers etc. He should be moving to a larger room in the residential section. Occasional problems with medication, mainly with agency night staff. Food sometimes cool or cold in the upstairs dining room.
Activities are mainly focused on female interests.
Reply from Claire Cole, Marketing Assistant at Henleigh Hall Care Home
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Review of
Henleigh Hall Care Home
from E K (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Mother has only been with you a month so this review is not overly informed. Where I've ticked satisfactory that's because I don't have sufficient knowledge to make a more informed view (I suspect the category to be at least satisfactory). My only comment is the facility itself is that there is no
real outdoor garden to sit in on nice days. My Mum is very used to sitting out in a nice garden and was a very keen gardener herself.
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Review of
Henleigh Hall Care Home
from J M (Daughter of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
In general, Henleigh Hall Care Home is good, with some very good aspects. The staff are caring and make an effort to get to know residents as individuals. They are approachable and respond quickly to concerns and questions. The activities programme is varied and regularly supplemented with new ideas.
Hygiene and cleanliness procedures are generally followed carefully.
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Review of
Henleigh Hall Care Home
from P J (Husband of Resident) published on 2 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My wife has been a resident at Henleigh Hall since September 2022. Throughout that time, her care has been good. She has Parkinson's with Parkinson's dementia, conditions that are well understood by the care staff. She is treated with respect and her dignity is always acknowledged. Overall I and the
family are very satisfied with her care.
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Review of
Henleigh Hall Care Home
from N M (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been at Henleigh Hall for four years and they have helped mum's time a relatively happy stay considering her circumstances. (Parkingsons, catheter, hoist out of bed etc). All the staff are super friendly and she has formed lovely bonds with a few particular members of staff. Thank you Henleigh
Hall you are true superstars.
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Review of
Henleigh Hall Care Home
from D M (Husband of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife came to Henleigh over 2 years ago when it was no longer possible for her to be cared for at home. I visit every day and Henleigh has proved to be home from home for my wife and myself. My wife is happy and feels safe. I am always made welcome and included in all aspects of care.
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Review of
Henleigh Hall Care Home
from C T (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been so impressed with the care my mother has received. She is treated with dignity and is always clean and comfortable. The staff are friendly and patient. They also look after my dad, listen to him and show him great respect.
I did not know that a care home would be so good. Thank you.
I did not know that a care home would be so good. Thank you.
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Review of
Henleigh Hall Care Home
from G D (Friend of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My friend came to Henleigh Hall after a month's trial stay at another care home which she did not like. I recommended Henleigh Hall because my mum spent the last year of her life there and had been well cared for. My friend liked it and has been there for a year and a half. Despite the fact she is now
90, memory getting shorted and a few health problems, she is content there and is an active part of the residential community. I am pleased that Henleigh Hall has met her needs.
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Review of
Henleigh Hall Care Home
from P M (Resident) assisted by family/friend published on 24 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am very happy here.
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Review of
Henleigh Hall Care Home
from Alison H (Daughter of Resident) published on 14 September 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum repeatedly told me that the staff were lovely and I observed that they were cheerful and positive.
Mum didn’t usually want to leave her room to join in the many and varied activities offered to residents, preferring to have her door propped open and enjoy brief regular social interactions with
Mum didn’t usually want to leave her room to join in the many and varied activities offered to residents, preferring to have her door propped open and enjoy brief regular social interactions with
staff, who at her request, stopped by regularly.
Mum had the nursing care and support she needed at Henleigh during the last 13 months of her life. We couldn’t have wished for better care.
Thank you.
Mum had the nursing care and support she needed at Henleigh during the last 13 months of her life. We couldn’t have wished for better care.
Thank you.
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Review of
Henleigh Hall Care Home
from R J (Son of Resident) published on 27 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved into Henleigh Hall in May 2023. Always a difficult decision to take for any family. From our first meeting with the deputy manager, we felt we had found the right care home for Mum. Mum has settled, welcomed by all the staff who are kind and friendly. My review with the lady in charge of the
floor has only been full of positives.
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Review of
Henleigh Hall Care Home
from Harriet T (Daughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum became a resident approximately a year ago, under very difficult circumstances. In addition to being a resident, my mum receives nursing care. Immediately the staff welcomed her and every effort was made to integrate her into her new home.
There is a vast range of activities and every effort
There is a vast range of activities and every effort
is made by staff to provide a lively atmosphere. I looked at a range of care homes in Sheffield and couldn’t imagine my mum living anywhere else.
The staff/resident/family meetings are a great way to provide timely feedback and future requirements including food preferences.
The home is always clean and well maintained. I know when I am on holiday, my mum is well cared for and in safe hands.
The staff go above and beyond.
The staff/resident/family meetings are a great way to provide timely feedback and future requirements including food preferences.
The home is always clean and well maintained. I know when I am on holiday, my mum is well cared for and in safe hands.
The staff go above and beyond.
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Review of
Henleigh Hall Care Home
from Christopher S (Nephew of Resident) published on 28 February 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very caring staff who looked after my uncle for the last weeks of his life and respected his wishes. We were always made most welcome during our visits. This home impressed us far more than the others that we visited with its calm atmosphere, friendly staff and great management. Thank you.
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Review of
Henleigh Hall Care Home
from Ronald S (Husband of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife entered Henleigh Hall on the 19th of January 2023. In the short time she has been a resident, there has been a marked improvement in her general condition, she is happy, socially more amenable, and enjoys the ambience, and the friendliness of the staff who are caring and respectful. The stimulus
of the activities programme and the attention she receives has lifted her spirit. Friends and visitors find the ambience and welcome they receive indicative of a well-organised and inviting home from home.
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Awards / Recognitions (5)
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