Harbour Healthcare Ltd in Rhondda, Cynon, Taff | 2 Care Homes

Review of
Ty Eirin Care Home
from Nicola M (Daughter of Resident) published on 19 August 2025

Submitted via Postal Card • Report

Overall Experience

My mother's granddaughter got married in July the staff were amazing they dressed her done her hair and make up she looked amazing.

Reply from Crystal Graham, Manager at Ty Eirin Care Home

Thank you for your lovely comments. We are glad your mother was able to be part of a special family day

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Review of
Ty Gwynno Care Home
from Hazel S (Daughter-in-law of Resident) published on 6 August 2025

Submitted via Website • Report

Overall Experience

I've said this before - I just wish we had put my mum in law in Ty Gwynno at the start of her care home journey . She has gone from a lonely unhappy lady to one who is constantly stimulated and encouraged to join in activities . She always looks nice and I have never ever witnessed her being treated

other than with the utmost respect and care . Plus affection as she loves to hold hands . As are all the residents . It surely must be the very best care home in Wales . The patience and fortitude of the staff shines through always . Cannot thank you all enough for the constancy and excellent care provided - special shout out to the activities co-ordinator who is a pocket rocket and amazing lady .

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Diolch Hazel for a lovely review and very complimentary. It is always lovely to see your mum in law enjoying all the activities, and seeing the difference in her since she moved in! Thank you again for the support shown to Ty Gwynno.

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Review of
Ty Eirin Care Home
from S J (Niece of Resident) published on 5 August 2025

Submitted via Website • Report

Overall Experience

My Aunty has recently become a resident at Ty Eirin.
I haven't been inside a residential retirement home for many years and was delighted to find my Aunty in a lovely light and airy day room taking part in a quiz.
My mother and myself did a little wander to my Aunty's room before finding her and

all the staff we encountered were really pleasant and helpful and all were aware of who my Aunty was and where she was likely to be located and directing/taking us to her.
Ty Eirin has a friendly, homely feel.
The residents rooms looked spacious and clean as did the dining area where we were able to make ourselves and my Aunty a coffee.
We were joined by two other residents and all ended up sitting around one table having a chat.
It was such a pleasant visit.
Thank you.

Reply from Crystal Graham, Manager at Ty Eirin Care Home

Thank you for your lovely review. We are glad your Auntie has settled in well with us and feels part of the Ty Eirin family

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Review of
Ty Gwynno Care Home
from Yvonne A (Friend of Resident) published on 1 August 2025

Submitted via Website • Report

Overall Experience

Ty Gwynno staff, put on a party for VE day with friends and guests invited along. It was a fab afternoon with many of the staff dressed as land army girls etc. Wonderful atmosphere, wonderful afternoon.

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Diolch for a lovely review. We are thrilled that you were able to attend this wonderful event. You are always welcome to attend any future events. Thank you again!

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Review of
Ty Gwynno Care Home
from S W (Wife of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

Ty Gwynno is a place of love and support. My husband has been here for 5 years now and during that time I have found the staff very caring and welcoming. They go out of their way to make our grandchildren feel at ease and welcome and now Ty Gwynno has added a play area for the children with lots of

lovely toys and books. There is always something going on and regular different entertainment for the residents and families to enjoy .Like most people we found having to put a loved one in a nursing home very difficult, but it was the best decision we made when we picked Ty Gwynno.

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you so much for your lovely review and the support you give to us during our events. I am glad that the new children's corner has been of benefit when your grandchildren visit, and you know we welcome their visit! Thank you again!

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Review of
Ty Eirin Care Home
from Lisa H (Daughter of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

As anyone who has had to make the agonising/anxious decision to have a loved one move to residential care, it is overwhelming. Ty Eirin Care Home's staff have made such a massive positive impression on our first visit, the true test is how our loved one settled in and is now very happy in their surroundings

and the care they receive from the brilliant carers, which in turn makes the rest of the family happy. Thank you.

Reply from Crystal Graham, Manager at Ty Eirin Care Home

Thank you for your lovely review. we are happy to hear how happy she is here. Our priority is to ensure our residents feel safe and happy in our home.

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Review of
Ty Gwynno Care Home
from Jen C (Daughter of Resident) published on 10 June 2025

Submitted via Website • Report

Overall Experience

Ty Gwynno is an amazing home for my mother & the other residents. It is one big happy family, where residents are treated as individuals with their own unique personalities, interests & needs.
Staff ensure that my mother has opportunities to speak Welsh; helping with Welsh Wednesdays. Activities are

innovative, varied, regular & support residents' well-being. There are strong links with the local school & the children visit termly. The staff lead quizzes, games and numerous singers & bands visit regularly. There are a range of stimulating areas where families can spend time together & provide a change of scene, including the a renovated caravan & attractive gardens.
Staff give personalised care, mention my mother's home village, make her feel special & 'one of the girls'. They epitomise person-centred care. The nursing care is also excellent & proactive to support best health outcomes. I could not have found a better home for my mother. Diolch to an amazing team!

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you so much for a truly amazing review. I will be thrilled to share this with the team! To hear so many positive compliments is overwhelming. Thank you again!

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Review of
Ty Eirin Care Home
from S D (Wife of Resident) published on 23 May 2025

Submitted via Postal Card • Report

Overall Experience

The staff on the nursing ward were wonderful. 10/10 on the medication.
It would improve the health and well-being of patients if the outside gardens were kept better. Especially the garden furniture, which was dirty.
My husband was very well looked after there for respite and would go back.

Reply from Crystal Graham, Manager at Ty Eirin Care Home

Thank you very much for your lovely review. We have the last couple of weeks been up grading the garden ready for the summer months.

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Review of
Ty Gwynno Care Home
from L T (Regular Volunteer) published on 20 May 2025

Submitted via Website • Report

Overall Experience

The care and compassion I've seen here is outstanding. This doesn't feel like a care home but a large house with lots of happy people living together. Staff are incredible and you can tell that they want to be there it's more than just a job to them and it shows.

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Wow what a lovely review. Thank you so much! The observations you have made means a lot to the team, and a real compliment. Diolch o galon!

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Review of
Ty Eirin Care Home
from Katie M (Granddaughter of Resident) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

Welcoming staff and good care provided. Grandfather is always well cared for, well dressed and happy.

Reply from Crystal Graham, Manager at Ty Eirin Care Home

Thank you very much for your lovely review of our home.

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Review of
Ty Eirin Care Home
from J B (Friend of Resident) published on 16 May 2025

Submitted via Website • Report

Overall Experience

I visit a lady at Ty Eirin daily, and at different times of the day . When I arrive at reception I'm greeted with a friendly smile & wave. The staff on Rest Bay are always friendly and welcoming , they try to encourage everyone to participate in the many activities provided . The laundry is collected

daily and returned the next day . The lady I visit has told me many times that the staff are very kind and look after her well.

Reply from Crystal Graham, Manager at Ty Eirin Care Home

Thank you J for your lovely review of our home.

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Review of
Ty Gwynno Care Home
from S M (Daughter of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

My Mother arrived at Ty Gwynno in December the staff are exceptional, caring, friendly and professional.
She has taken time to settle in and has said she is very happy. This is remarkable for someone who has always resisted any type of help.
They encourage residents to engage in activities which are

very varied. Recently children from the local school came at Easter to sing with their beautiful Easter Bonnets.
Well done to all the staff who have worked so hard to make Mum feel at home.

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you so much for your touching review. It is so wonderful to hear that you mum has indeed said herself that she is happy! I know that your mum enjoys partaking in all activities with a smile on her face, and has also made some friends. Thank you again for taking the time to provide us with a lovely review!

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Review of
Ty Gwynno Care Home
from Yvonne O (Daughter of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

My father has been living at ty Gwynno care home for nearly two years and I can't praise the staff enough they are always so friendly and helpful . They go above and beyond for all the residents. I would highly recommend Ty Gwynno as a care home .

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you Yvonne so much for taking the time to review Ty Gwynno. We are thrilled that you feel so positively towards the team at Ty Gwynno. Thank you so much again!

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Review of
Ty Gwynno Care Home
from Carole T (Daughter of Resident) published on 9 May 2025

Submitted via Website • Report

Overall Experience

My mum has been at Ty Gwynno for 18 months and I can't rate the staff highly enough. Everyday there's activities going on she has a better social life than me lol , its one big happy family , I visit once a month as I don't live near but when I phone they always put my mum on the phone so she can here

my voice ( which I'm very grateful for)

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you Carole for taking the time to review Ty Gwynno. Your feedback is so important to us. I know how your mum also enjoys hearing your voice, and it is wonderful to hear that you are facilitated to maintain this important contact. We look forward to seeing you on your next visit. Thank you again!

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Review of
Ty Gwynno Care Home
from K L (Daughter of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Ty Gwynno is a care home whose staff are caring, friendly and supportive not only for the residents but for family members as well. There are daily activities for residents to join in and also trips out. There is also entertainment where everyone can join in singing songs. Would recommend Ty Gwynno

to anyone.

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Diolch K for your lovely review. We are happy to hear that not only is your mum supported by staff but that your family are too. We are so happy that with your experience that you would recommend Ty Gwynno to others. Thank you again,Kindest wishes!

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Review of
Ty Gwynno Care Home
from Michael F (Son of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

My Father in law has now been with you over 2 years and it is one of the best choices I ever made. The quality of care and interaction from all the staff is amazing. They constantly strive to come up with inventive ways to keep the residents entertained and active. I could not have chosen a better place

for him to be and it gives great comfort and peace of mind to know how well he is being looked after.

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you Michael for your wonderful feedback. It is such high praise that you mention that the interaction from all staff is amazing, as this is so important that you feel this way! Diolch !!

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Review of
Ty Gwynno Care Home
from Melinda D (Daughter of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Warm and friendly atmosphere whenever I visit. Mum is extremely well cared for and seems happy and content given her situation. Whenever possible she is involved in activities which she seems to enjoy.
Discussing Mum's ongoing care and needs with staff is easy, and reassuring.

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you Melinda for taking the time to review Ty Gwynno. Knowing that you feel your mum is well cared for and happy is so important for us to hear from you. Diolch o galon!

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Review of
Ty Gwynno Care Home
from Bethan G (Niece of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

Our aunt went into Ty Gwynno back in February,she was nervous and anxious about leaving her home,as this was a huge change and big decision!!
Well fast forward a couple of months and she's said to us why didn't I do this sooner!
She's settled in fantastically,the food,entertainment,everything is just

amazing!
The office staff were and are fantastic with us,helped us so much !
Over all we are absolutely thrilled with Ty Gwynno and it's the best decision for our aunt and look forward to many more coffee and cake chats when we visit!!

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you so much Bethan for your review. Wow, to hear that your aunt wished she had moved in sooner is such a big compliment. We are thrilled that your aunt has settled so well, and we look forward to sharing more coffee, cake and chats with you. Diolch!

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Review of
Ty Gwynno Care Home
from Carolyn B (Daughter of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

My Father only recently become a resident of Ty Gwynno but I can't speak highly enough of the team in terms of how much care and support they have shown, not only towards my father as they settled him to the home, but also towards us a family. Nothing ever seems to much for the team, they always have

a warm welcome and time to talk you when you visit and provide updates if you call. I would highly recommend this home.

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you Carolyn for taking the time to feedback on your experiences at Ty Gwynno. It is so nice to hear that not only your dad but that you as a family have been supported during this time of transition into Ty Gwynno. I will pass on your praise to the team. Diolch o galon.

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Review of
Ty Gwynno Care Home
from J V (Daughter of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

A caring, friendly and wonderful team at Ty Gwynno provide amazing care for my Mum who has advanced Alzheimer's Disease. Mum is treated with kindness and respect in all aspects of her care. She is always clean and tidy and the staff are on hand at all times to help with meeting Mums needs.
The entertainment

at Ty Gwynno is first class with events and visits being planned all the time. The cinema at Ty Gwynno is wonderful and the home is always clean. There are improvements being made all the time for the comfort of the residents.
I never worry about Mum being looked after, I know the staff love all the residents and will always go the extra mile.
I cannot praise Ty Gwynno highly enough and am so grateful for everything they do. Thankyou

Reply from Rebecca Harkus, Home Manager at Ty Gwynno Care Home

Thank you so much for your wonderful review! Hearing such positive praise for the team at Ty Gwynno is such a big compliment. Not worrying about your mum , and knowing that you feel she is being taken care of and loved is so important, and we are happy that you feel that way! Thank you again J for taking your time to feed this back to us.Kindest regards,

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Care Homes Owned by Harbour Healthcare Ltd in Rhondda, Cynon, Taff

Harbour Healthcare Ltd Locations in Rhondda, Cynon, Taff (2)

Harbour Healthcare Ltd Reviews in Rhondda, Cynon, Taff (227)

Ty Eirin Care Home

Ty Gwynno Care Home

Ty Eirin Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

Ty Eirin Care Home

Ty Gwynno Care Home

Ty Eirin Care Home

Ty Gwynno Care Home

Ty Eirin Care Home

Ty Eirin Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

Ty Gwynno Care Home

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