Care Homes Owned by Harbour Healthcare Ltd in Staffordshire
9.5
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Staffordshire for Harbour Healthcare Ltd are showing below.
View the details of all 41 locations (with 3044 reviews) owned by Harbour Healthcare Ltd
Harbour Healthcare Ltd Locations in Staffordshire (2)
Treetops Court Care Home
9.8
82 reviews
Park Road, Leek ST13 8XP
"My experience in this Care Home is great, very good carers excellant food, very clean and my health is looked after well. Dis etc.…" Read all 82 reviews
Location Type Care Home
Welcome to Treetops Court Care Home which is set in amongst pine woods and large landscaped gardens but conveniently located in the market town of Leek. The home provides high quality nursing and residential care for older people and care for those who… Read more about Treetops Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Acquired Brain Injury
- 70 Rooms
- from £1,100 / week
Clement Court Care Home
9.5
58 reviews
Clement Road, Chell, Stoke-on-Trent ST6 6JN
"This care home is very good. The atmosphere is friendly and welcoming. The level of care is superb and nothing is too much trouble. As a…" Read all 58 reviews
Location Type Care Home
Clement Court Care Home is purpose built which means it’s easy for the team to meet the needs of residents. All bedrooms are a good size and there are plenty of communal areas for residents to enjoy time together or to find a space for some quiet… Read more about Clement Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Acquired Brain Injury
- 80 Rooms
- from £949 / week
Harbour Healthcare Ltd Reviews in Staffordshire (140)
9.5
Harbour Healthcare Ltd has a Group Review Score of 9.5 (9.547) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.
Review of
Treetops Court Care Home
from Beryl C (Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience in this Care Home is great, very good carers excellant food, very clean and my health is looked after well. Dis etc.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Treetops Court Care Home
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Review of
Treetops Court Care Home
from K H (Daughter of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is a resident on Acorn Unit. I cannot thank the staff enough for the care that they give my mother. The staff are caring and respectful. I am kept updated and included in her care which is essential to me as I don't live locally.
Reply from Andrea Fjodor, Regional Manager at Treetops Court Care Home
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Review of
Clement Court Care Home
from S S (Niece of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very good staff are very pleasant. Food looks really good. My niece seems very settled there. Its a lovely home.
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Review of
Treetops Court Care Home
from L J (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is the third home Mum has been in since April 2024 and this is the only 1 she settled into straight away.
Lovely helpful staff. Nothing is too much trouble.
Lovely helpful staff. Nothing is too much trouble.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Treetops Court Care Home
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Review of
Clement Court Care Home
from S G (Son of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The home is clean, tidy and well maintained. The staff I interact with are friendly and helpful. Some aspects of the survey have not been completed due to the lack of involvement by my relative (his choice) and his lack of appetite. I know I can raise any issues with management and am confident they
would be addressed.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Clement Court Care Home
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Review of
Clement Court Care Home
from L B (Daughter of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum has been in the home for up to 2 years and has been extremely satisfied with the care. Had a problem about three weeks ago when there was a sickness bug about in the home and I called to see how Mum was and she was in a real mess over herself and the bedding, I spoke to the manager who sorted it
ASAP so again very pleased with how it was resolved and I feel Mum is in good hands once again. There are some very excellent carers and just a few who would benefit from extra training. Overall, excellent caring, and happy with the care of our Mum.
Reply from Honor Keatley, Managing Director at Clement Court Care Home
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Review of
Clement Court Care Home
from Andrew T (Son of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Overall satisfactory staff are helpful most visits are satisfactory.
Reply from Honor Keatley, Managing Director at Clement Court Care Home
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Review of
Clement Court Care Home
from D H (Brother of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This care home is very good. The atmosphere is friendly and welcoming. The level of care is superb and nothing is too much trouble. As a family we are very satisfied - and appreciative.
Reply from Clare Mould, Executive Administrator to the Board of Directors. at Clement Court Care Home
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Review of
Treetops Court Care Home
from D T (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are always very polite and helpful. I know that my mum is in the best place. The staff are always friendly and caring, looking after my mum and looking after us too.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Clement Court Care Home
from Ian G (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A very welcoming and professionally run home, all the staff are very pleasant and nothing seems to be too much trouble. Improvements are constantly ongoing. Standards of individual care are very good. Has a good service of community on site.
Reply from Honor Keatley, Managing Director at Clement Court Care Home
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Review of
Treetops Court Care Home
from J S (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff very friendly and knowledgeable. Dad is settling in well and adjusting to living in a care home, which is bright, clean and nicely decorated. There are plenty of outside spaces to enjoy fresh air in lovely wooded surroundings. Food always smells good and is served in a very tasteful dining room.
Professional staff always have a smile for us all.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Treetops Court Care Home
from P P (Wife of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My husband has settled in well at Treetops Court Care Home, where he is having the best care, he is shown warmth and kindness from all the staff. The home has a warm and friendly environment. The choice of menu is varied at all meal times. It's very clean and comfortable, his room is lovely. Thank you
to everyone for looking after him and making me welcome.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Clement Court Care Home
from Karen S (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum has been in Clement Court Care home for a while now, I'm totally at ease with how she is looked after here, she is comfortable and well looked after, and she has a lovely room that has lots of her photos and ornaments we have been able to make it like 'home' for her, the food is really good home
cooked food and a varied range of foods each day. The staff and manager are very helpful and friendly, nothing is too much trouble for them. I leave my Mum after each visit happy and knowing I don't have to worry about her being looked after properly. Thank you to all the staff involved, you all do a brilliant job.
Reply from Honor Keatley, Managing Director at Clement Court Care Home
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Review of
Treetops Court Care Home
from L W (Sister of Resident) published on 14 February 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband and I have been visiting Treetops weekly to see my brother. We have always found the staff to be caring and helpful and excellent attention to the residents, been when very short-staffed. My brother has been a resident for over 12 months and seems to be very comfortable.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Treetops Court Care Home
from Megan J (Granddaughter of Resident) published on 14 February 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Grandma was a resident at Treetops between 2019-2024 during this time she received residential, Elderly Mentally Infirm and end-of-life care. Throughout this time she experienced excellent high-quality care, provided by staff that worked as a team, and consistently go above and beyond. My Grandma
developed skin cancer on her right temple and this developed into a large wound, the staff did an exceptional job of dressing and preventing infection, even when my Grandma's behaviour could be very challenging. My Grandma was a proud independent woman and to watch her dementia take her over was extremely difficult, as a family we have found comfort in knowing she was given the best possible care by staff who genuinely cared. As a family, we felt the staff at Treetops not only cared for my Grandma but for us as a family. Grandma will leave a huge hole in all our lives, but we will be forever grateful to TreeTops for the dignity and compassion provided.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Treetops Court Care Home
from J J (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been here for quite a few years as her dementia has progressed and I can’t fault Treetops Court Care Home, lovely home-cooked food, plenty of activities and the staff feel like extended family, they care for my mum and me with such compassion. Now that she has palliative care this is even
more apparent.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Treetops Court Care Home
from J P (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Having a relative in care is never easy, but we are so lucky to have Mum at Treetops. Everyone is treated like the individual that they are and the atmosphere is one of fun, love and genuine caring. We couldn't have chosen a better place and as a bonus, they even let us bring the horse to see Mum!
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Treetops Court Care Home
from O W (Wife of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Immediately greeted with friendly smiles and welcome. My husband was in the lounge when I visited on his first day and seemed very relaxed and at home already. He had got from his room to the communal lounge with his Zimmer frame, and some help. I was told that I could visit at any time and that I could
join him for a communal meal whenever I wanted for a very small fee. I was given the entry and exit codes.
My younger daughter and I were shown his room and the staff who would be looking after him. We put a suitcase of clothes into a wardrobe and a chest of drawers. We noticed his en suite toilet facilities, his view of the garden and his downstairs room which would make it easier for him to travel around, with help, and his Zimmer frame. We left him with books and papers, his watch and a radio. We intend to bring in a TV which we understood could be easily set up by the maintenance team.
We both thought that Treetops showed a relaxed, friendly attitude to both clients and visitors.
My younger daughter and I were shown his room and the staff who would be looking after him. We put a suitcase of clothes into a wardrobe and a chest of drawers. We noticed his en suite toilet facilities, his view of the garden and his downstairs room which would make it easier for him to travel around, with help, and his Zimmer frame. We left him with books and papers, his watch and a radio. We intend to bring in a TV which we understood could be easily set up by the maintenance team.
We both thought that Treetops showed a relaxed, friendly attitude to both clients and visitors.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Treetops Court Care Home
from A H (Granddaughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We find that Nanna's room is always clean and tidy, it's very spacious and is decorated to a high standard. All staff are very lovely and cater to Nanna's every need. We are very happy with the service provided.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Review of
Treetops Court Care Home
from Annabel S (Granddaughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Treetops and all the staff give excellent care to my grandad. He has been a resident since August 2023 ad all his needs are met both day and night. All the staff have gone the extra mile to help him settle into his new home. They have really got to know him well. We have no concerns at all about his
care, he is happy and we have all become part of the Treetops family.
Reply from Honor Keatley, Managing Director at Treetops Court Care Home
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Awards / Recognitions (5)
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