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Care Homes Owned by Harbour Healthcare Ltd in Staffordshire

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Harbour Healthcare Ltd in Staffordshire

Only the locations & reviews in Staffordshire for Harbour Healthcare Ltd are showing below.

View the details of all 40 locations (with 3215 reviews) owned by Harbour Healthcare Ltd

Harbour Healthcare Ltd Locations in Staffordshire (2)

 - Browse 2 Care Homes owned by Harbour Healthcare Ltd in Staffordshire
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Treetops Court Care Home
Park Road, Leek ST13 8XP 
8.8 86 reviews
Treetops Court Care Home, Leek, Staffordshire
"My mother has recently passed away at Treetops after being in their care for ha significant period of time with Alzheimer's. I have nothing…"   Read all 86 reviews
  • 70 Rooms
Location Type Care Home

Welcome to Treetops Court Care Home which is set in amongst pine woods and large landscaped gardens but conveniently located in the market town of Leek. The home provides high quality nursing and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Clement Court Care Home
Clement Road, Chell, Stoke-on-Trent ST6 6JN 
8.4 61 reviews
Clement Court Care Home, Stoke-on-Trent, Staffordshire
"Mum seems very happy here she's been in over 2 years now. The staff are friendly and very approachable, I feel u can go and discuss any…"   Read all 61 reviews
  • 80 Rooms
Location Type Care Home

Clement Court Care Home is purpose built which means it’s easy for the team to meet the needs of residents. All bedrooms are a good size and there are plenty of communal areas for residents to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Harbour Healthcare Ltd Reviews in Staffordshire (147)

9.4

Harbour Healthcare Ltd has a Group Review Score of 9.4 (9.407) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.

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Review of

Treetops Court Care Home

from Kate H (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently passed away at Treetops after being in their care for ha significant period of time with Alzheimer's. I have nothing but praise for the team who have cared for her with dignity and Compassion. Acorn Unit has been mum's home and for her to be cared for here when she reached the
end of her life was appropriate. The staff seamlessly were able to transfer their skills from caring with someone with cognitive and challenging behaviour to end of life care which was amazing. The staff ensured Acorn Unit was a place where kindness constant and they showed patience and genuine compassion. They are a group of people I will never forget. Not only did they care for mum they cared for me too.
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Review of

Clement Court Care Home

from Shirley S (Niece of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We find that Clement Court is a very good care home. Our relative is very settled and is getting good care. The staff are very polite & happy.
Reply from Louise Porter, Reviews Team at Clement Court Care HomeThank you for sharing your experience. We are pleased to hear that your relative is settled and receiving good care. We will communicate your positive feedback about our polite and happy staff to the team as we strive for quality and reliable service.
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Review of

Clement Court Care Home

from Wendy O (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find mum is happy here, staff are very helpful & pleasant, every where is clean and tidy, food is always well presented. Mum seems to enjoy her food. Room is always kept tidy.
Reply from Louise Porter, Reviews Team at Clement Court Care HomeThank you for sharing your experience. We are pleased to hear that your mum is happy and enjoys the quality of service, cleanliness and food. We appreciate your feedback and will continue to strive for reliability and support in all aspects of our service.
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Review of

Treetops Court Care Home

from Ken H (Brother of Resident) published on 14 May 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
I attended a DOL's review for my at Treetops. I know my sister's condition can be 'challenging' to say the least and her general health and wellbeing seems to be slowly deteriorating. As we talked, I noticed that my sisters bed clothes were filthy and stained. I pointed it out to the DOL's assessor
and a carer who came in, their response was immediate and bedclothes were changed for clean ones. The DOL's assessor had been talking to the nurse about Janice's 'challenging and erratic behaviour' so pointed out that Janice may have removed her Stoma bag (as she sometimes does) the nurse had told her they'd been in, changed her bag and seen to her needs prior to us arriving. Maybe that's what had happened maybe that's where the dirt and stains had come from. My question would be... why wasn't the bedding changed at the same time? I'm not there often enough, but when I am there is always something that has gone unnoticed and just left.
Reply from Louise Porter, Reviews Team at Treetops Court Care HomeThank you for sharing your experience. We apologise for the oversight regarding the bedding and appreciate your feedback on the quality of our service. We are committed to providing reliable support and will address these concerns with our team to ensure a more person centered approach in the future. We would encourage you to reach our to the Home Manager so this can be looked into & respond to you directly.
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Review of

Clement Court Care Home

from J J (Daughter of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I regularly go to the home, at least twice a week. I feel the care staff look after my Dad extremely well. They treat him wtih the respect and dignity he deserves. My Dad responds well to them. The staff are very friendly and regularly give me updates. The food is excellent and with good variety. Thank
you to the staff for encouraging my Dad to get up everyday. It really has made a difference.
Reply from Louise Porter, Reviews Team at Clement Court Care HomeThank you for sharing your experience. We are pleased to hear that our care staff provide your Dad with the respect and dignity he deserves. Your feedback on our service and quality is invaluable, and we will share it with our team to continue supporting our residents effectively.
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Review of

Treetops Court Care Home

from Sue S (Daughter of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly, I want to say that I have no previous experience of the care system at all. I do however believe that in any organisation it's the people involved that determine its success.
The care assistants, activities, office, domestic, catering and nursing staff are all amazing people... kind, friendly,
helpful, smiley and hard working, who often go the extra mile to make life more pleasant for our family. Mum has built good relationships with lots of the staff.
We have been so impressed with the levels of care & compassion displayed, right from my initial phone call to reception, where I was told " Come and see us anytime, just ring the bell". I found this 'open door' approach extremely refreshing after contact with various other settings.
Our involvement with management has been ltd, I see this as a positive as it means there have been no issues.
I was hoping for 'good enough for most of the time' from Tree Tops but my expectations have been exceeded. Thank you everyone!
Reply from Louise Porter, Reviews Team at Treetops Court Care HomeThank you for sharing your experience. We are delighted to hear that our amazing staff provided you with such kind and reliable service. Your feedback will be shared with the team as we strive to maintain our commitment to quality and support.
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Review of

Treetops Court Care Home

from J H (Resident) assisted by family/friend published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would sooner be at home but understood this was not possible. Most staff, especially the day shift have been kind, caring, friendly and treat me with dignity. I enjoy having a laugh with the assistants. I appreciate their efficiency and see how hard the assistants work.
Reply from Louise Porter, Reviews Team at Treetops Court Care HomeThank you for sharing your experience. We appreciate your kind words about our staff and their dedication to providing quality service with kindness and dignity. Your feedback is valuable to the team.
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Review of

Clement Court Care Home

from A B (Daughter of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum seems very happy here she's been in over 2 years now. The staff are friendly and very approachable, I feel u can go and discuss any concerns with ease.
The food is lovely we spent boxing day having lunch with mum and it was beautiful.
Reply from Louise Porter, Reviews Team at Clement Court Care HomeThank you for sharing your experience. We are delighted to hear that your mum is happy and that our friendly staff and quality service have made a positive impact. Your feedback will be shared with the team.
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Review of

Treetops Court Care Home

from Caroline E (Niece of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for this excellent care home.
The staff are highly skilled professionals, clearly work well together as a team and all the while they manage to do everything with kindness and good humour.
The atmosphere is wonderful, staff and residents alike are smiling and having fun and
they are not treated like children!
They tell me in good time if my uncle's personal budget needs a top up and even rang once when he had a blister on his foot!
The daily social media posts are great, as my aunt at home is not online, it means she can be shown photos of her husband and the activities he is enjoying.
Talking of activities: I was blown away to see the volume, variety and quality of what is on offer: snakes and spiders, alpacas, dogs, children, babies, singers, are all regular visitors and Treetops also organises trips out for the residents.
There is knitting, reading, dancing, exercises, the list is endless and is also published each week online for family to see. Well done
Reply from Louise Porter, Reviews Team at Treetops Court Care HomeThank you for sharing your wonderful experience. We are delighted to hear about the excellent care and quality of service provided by our team. Your feedback is invaluable and will be shared with everyone to continue fostering a strong person centered environment.
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Review of

Treetops Court Care Home

from Beryl C (Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience in this Care Home is great, very good carers excellant food, very clean and my health is looked after well. Dis etc.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Treetops Court Care HomeThank you for your positive feedback about Treetops Court Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how much you are enjoying your stay. If there is anything more we can do, please do not hesitate to reach out.
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Review of

Clement Court Care Home

from S S (Niece of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good staff are very pleasant. Food looks really good. My niece seems very settled there. Its a lovely home.
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Review of

Treetops Court Care Home

from L J (Daughter of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the third home Mum has been in since April 2024 and this is the only 1 she settled into straight away.
Lovely helpful staff. Nothing is too much trouble.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Treetops Court Care HomeWe are so pleased that your Mum is settling into life at Treetops Court Care Home! The team at Treetops are amazing and they are always there for you if you need them! Thank you for your review! Kind regards.
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Review of

Clement Court Care Home

from S G (Son of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is clean, tidy and well maintained. The staff I interact with are friendly and helpful. Some aspects of the survey have not been completed due to the lack of involvement by my relative (his choice) and his lack of appetite. I know I can raise any issues with management and am confident they
would be addressed.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Clement Court Care HomeThank you for your kind words regarding Clement Court Care Home. We're really pleased that you find the home clean, tidy and well maintained, our team at the home work hard to ensure this. It's lovely to know that you feel that the staff are friendly and helpful and our management would be more than happy to help you should you ever have any issues.
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Review of

Clement Court Care Home

from L B (Daughter of Resident) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been in the home for up to 2 years and has been extremely satisfied with the care. Had a problem about three weeks ago when there was a sickness bug about in the home and I called to see how Mum was and she was in a real mess over herself and the bedding, I spoke to the manager who sorted it
ASAP so again very pleased with how it was resolved and I feel Mum is in good hands once again. There are some very excellent carers and just a few who would benefit from extra training. Overall, excellent caring, and happy with the care of our Mum.
Reply from Honor Keatley, Managing Director at Clement Court Care HomeThank you so much for your very honest review. It's great to hear that your overall experience and that of your mum have been positive. Also good to read that when you raised a concern, it was immediately addressed. I'm glad you are happy with the care for your mum.
With best wishes, Honor Keatley, Managing Director
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Review of

Clement Court Care Home

from Andrew T (Son of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall satisfactory staff are helpful most visits are satisfactory.
Reply from Honor Keatley, Managing Director at Clement Court Care HomeThanks so much for taking the time to leave a review. With best wishes, Managing Director
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Review of

Clement Court Care Home

from D H (Brother of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is very good. The atmosphere is friendly and welcoming. The level of care is superb and nothing is too much trouble. As a family we are very satisfied - and appreciative.
Reply from Clare Mould, Executive Administrator to the Board of Directors. at Clement Court Care HomeThank you for your lovely review of Clement Court Care Home! Our team work hard to create a friendly and welcoming atmosphere for all our residents and their relatives. We are pleased to hear that you are very satisfied and appreciative of the team at the home.
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Review of

Treetops Court Care Home

from D T (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very polite and helpful. I know that my mum is in the best place. The staff are always friendly and caring, looking after my mum and looking after us too.
Reply from Honor Keatley, Managing Director at Treetops Court Care HomeThanks so much for taking the time to write a review. It's great to read that you believe your mum is in the best place. Thanks also for your 5 star rating. With best wishes.
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Review of

Clement Court Care Home

from Ian G (Son of Resident) published on 9 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming and professionally run home, all the staff are very pleasant and nothing seems to be too much trouble. Improvements are constantly ongoing. Standards of individual care are very good. Has a good service of community on site.
Reply from Honor Keatley, Managing Director at Clement Court Care HomeThank you for leaving such a great review and for giving us a 5* review. It's good to read how you have found the service and your review helps others new to care seeking to understand more about Clement Court.
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Review of

Treetops Court Care Home

from J S (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and knowledgeable. Dad is settling in well and adjusting to living in a care home, which is bright, clean and nicely decorated. There are plenty of outside spaces to enjoy fresh air in lovely wooded surroundings. Food always smells good and is served in a very tasteful dining room.
Professional staff always have a smile for us all.
Reply from Honor Keatley, Managing Director at Treetops Court Care HomeWhat a wonderful review. Thank you so much for taking the time to share your thoughts. New care seekers will have a better insight thanks to your thoughtful comments, with best wishes.
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Review of

Treetops Court Care Home

from P P (Wife of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has settled in well at Treetops Court Care Home, where he is having the best care, he is shown warmth and kindness from all the staff. The home has a warm and friendly environment. The choice of menu is varied at all meal times. It's very clean and comfortable, his room is lovely. Thank you
to everyone for looking after him and making me welcome.
Reply from Honor Keatley, Managing Director at Treetops Court Care HomeThank you so much for taking the time to write your review. It's wonderful to read about how well your husband is looked after and also good to hear how welcome you are made to feel. With best wishes, Managing Director.
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Awards / Recognitions (5)

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