"My brother sadly has Alzheimer's disease and was being cared for at home for the past 6 years. Caring for him became very difficult and he…"
Read all 68 reviews
from £1,150 / week
80 Rooms
Location Type
Care Home
Welcome to Bentley Manor Care Home, located just north of Crewe town centre.
The home is ideally placed for the local community and those coming from Leighton Hospital and the surrounding areas. ... Read more
Older Person CareYounger Adult CarePermanent CareRespite Care
"Wonderful people under the care by Tracey and really supportive environment, the team here work really hard for the residents, I have…"
Read all 113 reviews
from £1,300 / week
67 Rooms
Location Type
Care Home
Cromwell Court Care Home is located just a short distance from the pleasant town of Warrington and can be easily reached by public transport.
The home can accommodate both married couples and ... Read more
"A great safe space for my Mum with amazing staff who genuinely care and are like family for my mum and us. Staff are great and so are the…"
Read all 77 reviews
from £1,500 / week
60 Rooms
Location Type
Care Home
The Old Vicarage & The Willows Care Home has just been refurbished and is undoubtedly amongst the finest in the region for resident comfort and quality.
It is situated on the outskirts of ... Read more
"Whilst a temp resident I have found the care from all staff (incl management) to be approachable friendly & above all totally professional…"
Read all 24 reviews
from £1,300 / week
41 Rooms
Location Type
Care Home
Clumber House Care Home has been renovated to provide the very best of everything, from the outstanding care, to the beautiful accommodation and delightful gardens, to the high quality, delicious ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Harbour Healthcare Ltd Reviews in Cheshire (282)
9.4
Harbour Healthcare Ltd has a Group Review Score of 9.4 (9.411) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.
from E P (Friend of Resident) published on 1 May 2026
Submitted via Postal Card • Report
Overall Experience3.0 out of 5
A lot of care staff, office staff dont have name badges on. What about the yellow 'Hello my name is' badges used in hospital. Good for dementia. Also everyone should have ID on. Visitors information board - needs to be visible to visitors. Presently behind locked door. Only see in passing. Carers -
in unit are generally friendly and polite and seem to care for residents well. Communication - for new residents, procedure needs explaining better. Handbook needed. Chair in room ripped and there months, Smells also.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou for raising your concerns I can assure you all office staff wear name badges and all carers have name badges The visitors board is in the foyer as you first step into the home above the digital log in machine and we have another one in the corridor I am unsure why you have only given 2 stars for cleanliness as we have external visits from the infection control team who compliment our housekeepers on the cleanliness of the home and the scores come out as outstanding. All new residents next of kins receive a contract explaining procedures
from Karen P (Respite Resident) published on 24 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Whilst a temp resident I have found the care from all staff (incl management) to be approachable friendly & above all totally professional in everything they do.
Reply from Amcia Hara, MANAGER at Clumber House Care HomeThank you for taking the time to leave a review, and for your positive feedback we appreciate it
from Brendan M (Son-in-law of Resident) published on 22 April 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I visit my mother-in-law on a regular basis. Although unable to communicate she looked well cared for and comfortable. I spoke with the staff and they updated me on all that they are doing for her. Her room is always clean and the staff are very attentive. I have no issues with her level of care and
am confident that she is being well looked after.
Reply from Joanne Wilson, Regional Manager at Clumber House Care HomeThank you for your wonderful review. We really appreciate your feedback.
from D R (Son-in-law of Resident) published on 9 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Wonderful people under the care by Tracey and really supportive environment, the team here work really hard for the residents, I have personally observed how caring the Team are with my Mother In Law, highly recommended
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou so much for your lovely review, we are so happy that you find the team caring. I will pass on your comments to the team
from Pauline C (Sister of Resident) published on 24 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My brother sadly has Alzheimer's disease and was being cared for at home for the past 6 years. Caring for him became very difficult and he was admitted to hospital and on discharge needed to be placed into a care home that could manage his high needs.
Andrada and Amanda went to the hospital to assess
my brother and on the same day contacted me to say that they could accept him. They were so kind and kept me up to date with his whole discharge and transfer into Bentley manor. He was quite poorly when he left the hospital and within 24 hours my brother was washed,shaved,hair cut,fed and the transformation was incredible.
He has a lovely room looking onto the garden, the food is very good and the staff are so kind and caring and understand how to meet his needs.
I am a current nurse and the standard of care that my brother receives from all of the staff is really very good and of a high standard.
It is so nice to go and spend time with my brother in such welcoming environment.
Thankyou
from Tracy T (Daughter of Resident) published on 3 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot recommend this care home enough. The care and attention ALL the staff show is amazing. Everybody involved is so thoughtful with regards to the care they provide for my mum and the emotional support they provide to us as a family. It has been such a traumatic experience for us all placing my
mum into a care home but Cromwell Court staff have been so good. Especially the Manager Tracey.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou so much for your 5 star review, its nice to know how much you appreciate the staff and always nice for them to read these lovely reviews. It is lovely to see your Mum has settled into Cromwell Once again a massive thankyou
from L H (Daughter of Resident) published on 19 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My mother has been a resident of Cromwell Court for the past five years, in that time she has been reasonably content, and interacts with other residents and staff, but especially with the manager. Her husband (my stepfather) has also been in Cromwell receiving palliative care until passing in May 2025,
and was treated with care and dignity. My concerns regarding mums medication of late have been dealt with promptly by the manager, I would like to see more outings for the residents.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou for your review, we are currently trying to get a mini bus for Cromwell so we can have more trips out
from Janet R (Sister-in-law of Resident) published on 17 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Sister In Law has been at Cromwell Court now for a few months. She has settled in really well thanks to all the dedicated staff who provide great care within a really friendly environment.
She likes to get involved with the activities, from a game of Bingo to crafting and chair exercises just to
mention a few and not forgetting watching Elvis perform!!
As a family we feel relieved that she is safe and all her needs are being met, by the staff who all work to the highest standards.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou so much for your lovely review It so nice to see your sister in law is settled and joining in with daily activities
from C T (Niece of Resident) published on 17 February 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
I am grateful of everyone in Cromwell Court for having a welcoming and comfortable home. KUDOS to the staff for their efforts. Given that our aunt has always been naturally introverted, as family, we truly appreciate the way the staff have supported and encouraged/helped her come out of her room to
gradually socialize with others. She seemed settled.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou so much for your lovely review It is nice to see she is coming out to socialize and join in with activities
from David R (Brother of Resident) published on 17 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Sister has been resident in Cromwell Court since October 2025. She suffers with Parkinson's Dementia and her condition has worsened during this time. All the staff are friendly, courteous and professional, but above all understand her issues, doing their best to keep her safe and occupied as much
as possible. There are lots of activities and events to help maintain interest and normality which are very much appreciated by residents and relatives alike.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou so much for your lovely review. It is so nice to see she has settled in and is joining in with activites
from Veronica S (Sister of Resident) published on 5 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My brother has been a resident at Bentley Manor since 2023. He appears to be happy & content - never asking to go home. The change in him is good to see. Bentley is always clean & bright making it pleasant for residents & visitors. There is always some activity happening, which is important for the
residents stimulation.
As a family we are very happy with the Management & staff. Their commitment & objectives are reflected throughout the operation of the Care Home
from Stephen J (Brother of Resident) published on 24 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Always hard working and very friendly staff,take very good care of my brother the care home is very clean.The food is very good and there's always finding activities to do.Always make everyone feel very welcome.
from Lynn S (Friend of Resident) published on 14 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My friend is very well looked after in Bentley Manor. I have visited her on many occasions and always find her in good spirits.
Her wishes are always respected.
She has health issues and any problems are always dealt with very quickly.
She always looks comfortable.
The staff are always cheerful
from G J (Daughter of Resident) published on 29 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
A great safe space for my Mum with amazing staff who genuinely care and are like family for my mum and us. Staff are great and so are the activities which have encouraged Mum to become more social and engage in activities would never usually do.
from K B (Friend of Resident) published on 25 November 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
My friend has lived at Clumber House for 3years the care received is good there has been lots of staff and management changes in this time but at present there is more stability however there is not an activities co ordinator in the home this I feel impacts on stimulation and interaction for my friend
, beside the care duties of All staff it would be good for staff to spend time with residents over all the care and attention is good at Clumber house
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care HomeThank you for your review, you will be glad to hear we now have 1 activities coordinator on board and are actively employing another so we will see a vast improvement in our activities program. We are glad your friend is doing well at clumber house.
from D W (Brother of Resident) published on 20 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I find the staff very friendly and helpful, when I visit or phone, my brother is always clean and tidy, and his room is nice clean and tidy, and if has any problems with anything like his television the staff are helpful
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care HomeThank you for your review, we are glad your brother is doing well at Clumber House
from Jayne M (Daughter of Resident) published on 20 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother is very well cared for. She is always very clean. The staff are very helpful and treat my mother with kindness and dignity. It's been my mothers home for many years and she has been cared for excellently and staff all welcome me and make me part of her home.
from V G (Daughter of Resident) published on 18 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I want to say how amazingly supportive and caring the lovely team at Bentley Manor have been to my father and I. I feel he is in great hands and all his needs are being met. They all do their upmost to deliver the best care and I am truly grateful.
from Dawn G (Daughter of Resident) published on 18 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad has resided at Bentley Manor for around 3 months, sadly he suffers from Parkinsons. Before going into a home, my family did a great deal of research, agreeing Bentley Manor was outstanding. It has not disappointed. The staff are wonderful and treat dad with respect, compassion, kindness and dignity.
They are welcoming and chat to dad continuously and I feel like dad is being very well cared for, which is a huge peace of mind.
In a short time, our family have also built strong relationships with all the staff, so we know who is sitting with dad on a daily basis (as he needs 1:1 care).
The activity co-ordinators are outstanding & run group activities on a daily basis in the mornings and afternoons. They also spend one-to-one time with everyone in the home, which is a real stimulation to everyone.
Recently, dad has been on a boat trip run by the activity specialists and we attended the opening of the Bentley Cafe, which was superb.
I wholehearted would recommend Bentley Manor.
from L H (Daughter of Resident) published on 10 November 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
My father has been in Cromwell Court Care Home for a year now and is looked after well. The staff are very caring. It was his birthday recently and we visited and were made very welcome. The staff made Dad a cake and made sure he enjoyed his birthday with his family. The home is a little dated but
the main thing is that Dad is cared for well and valued as a resident with staff that care for him.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou for your review, we are pleased to know the family were made welcome I will pass on your lovely comments to the staff
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