Care Homes Owned by Harbour Healthcare Ltd in Cheshire
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Cheshire for Harbour Healthcare Ltd are showing below.
View the details of all 41 locations (with 3104 reviews) owned by Harbour Healthcare Ltd
Harbour Healthcare Ltd Locations in Cheshire (4)
Bentley Manor Care Home
9.9
66 reviews
Sherborne Road, Crewe CW1 4LB
"Always hard working and very friendly staff,take very good care of my brother the care home is very clean.The food is very good and there's…" Read all 66 reviews
Location Type Care Home
Welcome to Bentley Manor Care Home, located just north of Crewe town centre. The home is ideally placed for the local community and those coming from Leighton Hospital and the surrounding areas. This very popular purpose-built care home is spacious… Read more about Bentley Manor Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Acquired Brain Injury
- 80 Rooms
- from £1,150 / week
Cromwell Court Care Home
9.7
108 reviews
76 Church Street, Warrington WA1 2TH
"Cromwell Court Care Home is good to keep mum in, they look after her well, they do activities most days, take them on trips, good food and…" Read all 108 reviews
Location Type Care Home
Cromwell Court Care Home is located just a short distance from the pleasant town of Warrington and can be easily reached by public transport. The home can accommodate both married couples and single residents and every effort is made to make residents… Read more about Cromwell Court Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Acquired Brain Injury
- 67 Rooms
- from £1,100 / week
The Old Vicarage & The Willows Care Home
9.4
77 reviews
Fir Tree Lane, Burtonwood, Warrington WA5 4NN
"A great safe space for my Mum with amazing staff who genuinely care and are like family for my mum and us. Staff are great and so are the…" Read all 77 reviews
Location Type Care Home
The Old Vicarage & The Willows Care Home has just been refurbished and is undoubtedly amongst the finest in the region for resident comfort and quality. It is situated on the outskirts of Burtonwood village in a quiet, rural location but is less… Read more about The Old Vicarage & The Willows Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 60 Rooms
- from £1,200 / week
Clumber House Care Home
9.2
22 reviews
81 Dickens Lane, Poynton, Stockport SK12 1NT
"I find the staff very friendly and helpful, when I visit or phone, my brother is always clean and tidy, and his room is nice clean and…" Read all 22 reviews
Location Type Care Home
Clumber House Care Home has been renovated to provide the very best of everything, from the outstanding care, to the beautiful accommodation and delightful gardens, to the high quality, delicious food and enjoyable lifestyle activities. The dedicated… Read more about Clumber House Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- 41 Rooms
- from £1,350 / week
Harbour Healthcare Ltd Reviews in Cheshire (273)
9.4
Harbour Healthcare Ltd has a Group Review Score of 9.4 (9.408) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.
Review of
Bentley Manor Care Home
from Stephen J (Brother of Resident) published on 24 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always hard working and very friendly staff,take very good care of my brother the care home is very clean.The food is very good and there's always finding activities to do.Always make everyone feel very welcome.
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Review of
Bentley Manor Care Home
from Lynn S (Friend of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My friend is very well looked after in Bentley Manor. I have visited her on many occasions and always find her in good spirits.
Her wishes are always respected.
She has health issues and any problems are always dealt with very quickly.
She always looks comfortable.
The staff are always cheerful
Her wishes are always respected.
She has health issues and any problems are always dealt with very quickly.
She always looks comfortable.
The staff are always cheerful
and helpful.
Security is very strong.
Security is very strong.
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Review of
The Old Vicarage & The Willows Care Home
from G J (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A great safe space for my Mum with amazing staff who genuinely care and are like family for my mum and us. Staff are great and so are the activities which have encouraged Mum to become more social and engage in activities would never usually do.
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Review of
Clumber House Care Home
from K B (Friend of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My friend has lived at Clumber House for 3years the care received is good there has been lots of staff and management changes in this time but at present there is more stability however there is not an activities co ordinator in the home this I feel impacts on stimulation and interaction for my friend
, beside the care duties of All staff it would be good for staff to spend time with residents over all the care and attention is good at Clumber house
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care HomeThank you for your review, you will be glad to hear we now have 1 activities coordinator on board and are actively employing another so we will see a vast improvement in our activities program. We are glad your friend is doing well at clumber house.
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Review of
Clumber House Care Home
from D W (Brother of Resident) published on 20 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find the staff very friendly and helpful, when I visit or phone, my brother is always clean and tidy, and his room is nice clean and tidy, and if has any problems with anything like his television the staff are helpful
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care HomeThank you for your review, we are glad your brother is doing well at Clumber House
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Review of
Bentley Manor Care Home
from Jayne M (Daughter of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother is very well cared for. She is always very clean. The staff are very helpful and treat my mother with kindness and dignity. It's been my mothers home for many years and she has been cared for excellently and staff all welcome me and make me part of her home.
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Review of
Bentley Manor Care Home
from V G (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I want to say how amazingly supportive and caring the lovely team at Bentley Manor have been to my father and I. I feel he is in great hands and all his needs are being met. They all do their upmost to deliver the best care and I am truly grateful.
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Review of
Bentley Manor Care Home
from Dawn G (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has resided at Bentley Manor for around 3 months, sadly he suffers from Parkinsons. Before going into a home, my family did a great deal of research, agreeing Bentley Manor was outstanding. It has not disappointed. The staff are wonderful and treat dad with respect, compassion, kindness and dignity.
They are welcoming and chat to dad continuously and I feel like dad is being very well cared for, which is a huge peace of mind.
In a short time, our family have also built strong relationships with all the staff, so we know who is sitting with dad on a daily basis (as he needs 1:1 care).
The activity co-ordinators are outstanding & run group activities on a daily basis in the mornings and afternoons. They also spend one-to-one time with everyone in the home, which is a real stimulation to everyone.
Recently, dad has been on a boat trip run by the activity specialists and we attended the opening of the Bentley Cafe, which was superb.
I wholehearted would recommend Bentley Manor.
In a short time, our family have also built strong relationships with all the staff, so we know who is sitting with dad on a daily basis (as he needs 1:1 care).
The activity co-ordinators are outstanding & run group activities on a daily basis in the mornings and afternoons. They also spend one-to-one time with everyone in the home, which is a real stimulation to everyone.
Recently, dad has been on a boat trip run by the activity specialists and we attended the opening of the Bentley Cafe, which was superb.
I wholehearted would recommend Bentley Manor.
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Review of
Cromwell Court Care Home
from L H (Daughter of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father has been in Cromwell Court Care Home for a year now and is looked after well. The staff are very caring. It was his birthday recently and we visited and were made very welcome. The staff made Dad a cake and made sure he enjoyed his birthday with his family. The home is a little dated but
the main thing is that Dad is cared for well and valued as a resident with staff that care for him.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou for your review, we are pleased to know the family were made welcome
I will pass on your lovely comments to the staff
I will pass on your lovely comments to the staff
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Review of
Cromwell Court Care Home
from James c (Son of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
My father was a resident at Cromwell court care home Warrington for over a year. I understand caring for a person with the terrible illness Dementia is challenging, I do not believe i am an unreasonable person however that is how i was made to feel.
I believe one of the main failing for the management
I believe one of the main failing for the management
if the lack of empathy towards the family's, when placing a loved one into a homes care you have to trust they will give the person everything they can to help to make there live slightly more bearable.
My father had several falls in a short space of time, when i approached Tracy the home manager to ask what we could do to reduce the risk of my father having further falls, i was told "I don't have the staff"
On three separate occasions i found my father dirty and smelly, i not talking about a wet accident, i am suggesting days in the same clothes. I called Tracy where i was told "My father is resistant to his care" in my opinion keeping my father, clean, warm and fed should be basics.
My father had several falls in a short space of time, when i approached Tracy the home manager to ask what we could do to reduce the risk of my father having further falls, i was told "I don't have the staff"
On three separate occasions i found my father dirty and smelly, i not talking about a wet accident, i am suggesting days in the same clothes. I called Tracy where i was told "My father is resistant to his care" in my opinion keeping my father, clean, warm and fed should be basics.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeWere very sorry to read your comments and disappointed to hear your experience did not meet expectations. The care and wellbeing of our residents is always our top priority.
Caring for someone living with dementia can be very complex, and at times individuals may resist personal care or changes of clothing. Our team work patiently and respectfully to support each resident in a way that maintains their comfort and dignity.
Were sorry if you felt our communication lacked empathy. We value family involvement and always aim to work closely with relatives. Your feedback will be used to reflect on how we can continue improving our support for both residents and their families.
Caring for someone living with dementia can be very complex, and at times individuals may resist personal care or changes of clothing. Our team work patiently and respectfully to support each resident in a way that maintains their comfort and dignity.
Were sorry if you felt our communication lacked empathy. We value family involvement and always aim to work closely with relatives. Your feedback will be used to reflect on how we can continue improving our support for both residents and their families.
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Review of
Bentley Manor Care Home
from D W (Niece of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've just come back from a visit today and I feel compelled to write a review.
The care team have gone above and beyond as my dear uncle receives outstanding end of life care though this saddens me I'm heartwarmed to see how kind, compassionate, and thoughtful in how the team go out of their way to
The care team have gone above and beyond as my dear uncle receives outstanding end of life care though this saddens me I'm heartwarmed to see how kind, compassionate, and thoughtful in how the team go out of their way to
care for my relative.
Thank you so much and I am sure I am not the only one to have noticed the team make a substantial difference to our loved ones lives here.
Thank you so much and I am sure I am not the only one to have noticed the team make a substantial difference to our loved ones lives here.
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Review of
Bentley Manor Care Home
from Joan R (Sister of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the staff to be pleasant/helpful and good fun. They are always good with Tony my brother and he can be difficult sometimes & although he is bedbound the activities carer calls in every morning to say hello and have a chat. Tony seems to enjoy the food. He now considers Bentley Manor to
be his home and always refers to it as home. He has had a number of visits to Hospital and even when he returns if it late they find him something to eat although his go to snack is cereal.
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Review of
Cromwell Court Care Home
from Donna D (Daughter of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cromwell Court Care Home is good to keep mum in, they look after her well, they do activities most days, take them on trips, good food and drink, very clean home, bedrooms are lovely.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou Donna for your review, it is always nice for the staff to see they are appreciated
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Review of
Bentley Manor Care Home
from Lorraine O (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Bentley Manor is a lovely care home, very modern furniture and is always well maintained by the in house maintenance team. All staff members are very welcoming, communication by the nursing staff is excellent either by telephone or on visits, updating me about my mum.
The cleaners do a very good job
The cleaners do a very good job
of housekeeping.
The activities team are wonderful, thinking up activities for all the residents, positing sending photo's on the social media page for relatives to see, even though Mum is not taking part she is included in the room.
The activities team are wonderful, thinking up activities for all the residents, positing sending photo's on the social media page for relatives to see, even though Mum is not taking part she is included in the room.
Reply from Andrea Fjodor, Regional Manager at Bentley Manor Care HomeHiThank you for taking the time to include all staff at Bentley Manor, everyone within the team is included in making the home wonderful for all our residents including the ones who just can't quite make it out of their, rooms, we make the home special for them too.
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Review of
Bentley Manor Care Home
from Peter H (Son of Resident) published on 26 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It's coming up to 3 years since my mum moved to Bentley Manor. I have visited nearly every day and built a strong relationship with the wonderful staff and other residents. People are really cared for and treated with respect and a high level of consideration.
We have had two birthday parties in the
We have had two birthday parties in the
dining room which were fabulous, relatives travelled from around the country and everyone who has visited has commented on the lovely environment and expert staff at Bentley Manor.
A heart felt thank you to everyone who looks after my mum.
A heart felt thank you to everyone who looks after my mum.
Reply from Andrea Fjodor, Regional Manager at Bentley Manor Care HomeHi Thank you so much for your lovely words of kindness, I will sure pass on these wonderful thoughtful words to our amazing staff at Bentley Manor, and your right its one big family.
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Review of
Clumber House Care Home
from J H (Son of Resident) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff and management are very kind and helpful. Rooms are good, clean and have plenty of space. Not seen food so can't say the quality.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care HomeThank you for your review and kind words it is greatly appreciated.
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Review of
Cromwell Court Care Home
from Lesley S (Daughter of Resident) published on 19 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been here for two weeks she has come I leaps n bounds with the help of the nursing staff , carers , activities , and other staff. If I had to choose this as her permanent place I would be happy to do so , although I wish she could come home . My mum enjoyed her country n western night out
(daytime activity) the bar is fantastic, the garden is big , the manager Tracey says use it as your own home. The rooms are big
And cleaned daily when you enter the building you don't get nasty smells like some homes , they have 3 courses for lunch n dinner , the whole team are just brilliant, thank from us all x
And cleaned daily when you enter the building you don't get nasty smells like some homes , they have 3 courses for lunch n dinner , the whole team are just brilliant, thank from us all x
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou for this lovely review. Your Mum is a pleasure to care for. It is always nice for the staff to get recognition and i will pass on your review to themThankyou once again
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Review of
Cromwell Court Care Home
from Derek W (Son of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Impressed with all the staff.
Reply from Tracey Eaton, Registered Manager at Cromwell Court Care HomeThankyou for your review i will pass your comment onto the staff
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Review of
Bentley Manor Care Home
from Mark O (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I feel the staff are really good at listening, and acting on concerns that i raise regarding my fathers wants and needs.
Reply from Andrea Fjodor, Regional Manager at Bentley Manor Care HomeThank you Mark for your kind words, I will let the staff know how appreciative you are of their hard work at Bentley Manor.
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Review of
Clumber House Care Home
from M B (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff friendly, met any needs & concerns I've had. Addressed most issues & requests.
Reply from KATRINA DARBYSHIRE, MANAGER at Clumber House Care HomeThank you for your review, we are glad you are happy with the care provided at Clumber house.
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Awards / Recognitions (5)
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