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Care Homes Owned by Harbour Healthcare Ltd in Merseyside

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Harbour Healthcare Ltd in Merseyside

Only the locations & reviews in Merseyside for Harbour Healthcare Ltd are showing below.

View the details of all 41 locations (with 2988 reviews) owned by Harbour Healthcare Ltd

Harbour Healthcare Ltd Locations in Merseyside (3)

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3 Care Homes owned by Harbour Healthcare Ltd in Merseyside
Madison Court Care Home

Madison Close, Parr, St Helens WA9 3RW 

10 86 reviews
"As a family, it was a very difficult decision to move mum into a care home. Eight months later we know it was the right thing to do.…"   Read all 86 reviews
Location Type Care Home

Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing. The home has three floors with 66 rooms that are all en-suite and there are two large lounges on… Read more about Madison Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Palliative Care
  • 66 Rooms from £921 / week
Victoria Care Home

Victoria Street, Rainford, St Helens WA11 8DA 

9.6 57 reviews
"My mother was placed into Victoria 15 months ago on CHC funding fast track due to her condition at home- I have been very pleased with the…"   Read all 57 reviews
Location Type Care Home

Victoria Care Home is located in Rainford and is within easy travelling distance of St Helens, Warrington and Liverpool. The home is convenient for local shops, amenities, public transport and the M62 motorway link. This purpose built care home provides… Read more about Victoria Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 53 Rooms from £1,175 / week
Kingswood Mount Care Home

Springwood Avenue, Woolton, Liverpool L25 7UW 

8.8 60 reviews
"I find Kingswood Mount Care Home that the staff are very caring and very easy to talk to. When you are in the home you can see how well the…"   Read all 60 reviews
Location Type Care Home

Kingswood Mount Care Home is a purpose built home and is situated in Woolton, some 7 miles from Liverpool in a very quiet, pretty location, surrounded by trees and extensive private gardens. Harbour Healthcare have very recently acquired the home… Read more about Kingswood Mount Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Acquired Brain Injury
  • 45 Rooms from £1,200 / week

Harbour Healthcare Ltd Reviews in Merseyside (203)

9.5

Harbour Healthcare Ltd has a Group Review Score of 9.5 (9.523) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.

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Review of

Madison Court Care Home

from J S (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, it was a very difficult decision to move mum into a care home. Eight months later we know it was the right thing to do. Madison Court and its staff are amazing! They are committed and caring professionals who have welcomed and embraced us as a family. We cannot recommend Madison Court
highly enough to anyone who finds themselves in a similar situation.
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Review of

Kingswood Mount Care Home

from Jacqueline M (Friend of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Kingswood Mount Care Home that the staff are very caring and very easy to talk to. When you are in the home you can see how well the residents are well looked after and always very clean and treated with dignity.
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Review of

Madison Court Care Home

from M H (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult decision to put my father into a nursing home. But after visiting Madison Court I was happy that my father would be looked after by the wonderful staff there.
The place had a warm welcoming feel and the accommodation was excellent.
Reply from Bernadette Roberts, General manager at Madison Court Care Home

The team love looking after our lovely residents and if the home feels warms and welcoming what a great achievement, none of this would be possible without the wonderful support of our relatives, it's a pleasure caring for your dad.

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Review of

Victoria Care Home

from C H (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was placed into Victoria 15 months ago on CHC funding fast track due to her condition at home- I have been very pleased with the care she has received by a wonderful team of staff headed by the manager who has always been helpful and friendly with any queries I may have had.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care Home

Thank you for your comments about your recent experience at Victoria Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. Have a wonderful day!

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Review of

Victoria Care Home

from M S (Son of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A safe home, caring and approachable staff and management, a well led team- stable staff, staff and management are responsive to residents needs, the organisation is well lead.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon!

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Review of

Kingswood Mount Care Home

from S F (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall opinion of Kingswood Mount is nothing short but exceptional. Every time I visit my dad, I'm so impressed with what's available and what's on offer. I feel comfortable leaving dad as I know he's in safe and caring hands.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Kingswood Mount Care Home

Thank you for your comments about your experiences at Kingswood Mount Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have an amazing day and see you soon!

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Review of

Victoria Care Home

from L F (Grandson of Resident) published on 25 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely clean home my nan is well looked after caring staff and management.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon!

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Review of

Madison Court Care Home

from Diane W (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving our Mum into a care home was one of the most difficult decisions we, as a family, have had to make. However, nearly four and a half years later, we now know it was the right decision and that Madison Court was the right choice for Mum. She is happy, settled and cared for by an excellent group
of staff, many of whom have been at Madison for a long time. Mum is treated with dignity and respect by staff who are obviously very committed and care a great deal for her wellbeing. We are always made to feel welcome when we visit and are kept up to date on how she is doing. I would have no hesitation in recommending Madison Court.
Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thankyou for this lovely review your mum has been with us for a long time and has given us a lot of memorable moments (as did her sister), we appreciate the support you give to us.

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Review of

Kingswood Mount Care Home

from Sandra J (Wife of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was admitted to Kingswood Mount in April 2025 since then iam am happy with the care my husband receives I feel all staff are amazing the nursing team have made me feel more relaxed within in myself with the care they are providing.
Reply from Tina Thompson, Regional Manager at Kingswood Mount Care Home

Thank you for your review of Kingswood Mount. We are delighted that you are happy with the care your husband receives and you are able to relax knowing that the team are providing good care

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Review of

Madison Court Care Home

from S H (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Madison Court for over a year. She is comfortable, content and is well looked after. I am a frequent visitor to the home and am able to see the kindness, care and respect shown to my mother and other residents. All members of staff are friendly and welcoming and we are
grateful for their hard work and patience. We would like to give particular thanks to those who supported her during her recent hospital visits.
Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thank you for the lovely review. Your mum is a pleasure to care for and to support. I think mum views the hospital visits as a bit of a day out, and staff love taking her, we couldn't do what we do without the support of our brilliant relatives.

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Review of

Madison Court Care Home

from Rebecca J (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't have enough words for this place and its staff. They were compassionate, empathetic, accommodating and so knowledgable with my mum and all of our family during my mums short stint at the home. One staff member in particular is amazing and so are her team. Wouldn't hesitate to recommend this
place to anyone.
Reply from Bernadette Roberts, General manager at Madison Court Care Home

I don't have enough words for this amazing family who at such a sad time kept smiling in the face of adversity and the love and compassion shown was overwhelmng, it was an honour to have been allowed to care for such a lovely lady.

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Review of

Madison Court Care Home

from J A (Husband of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed with the care and support provided at Madison Court. The staff are genuinely caring and always put the residents first. My wife, who has dementia, has settled in very well here. The staff have been so patient and understanding, and I have noticed a real improvement in her mood
and engagement. The activities programme is excellent, with a range of options for different interests, and the home is well maintained. I am very happy with the care my wife receives, and would recommend this care home to others.
Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thankyou for the lovely comments, we all know how lucky we are to have your beautiful wife to care for and how lucky she is to have a wonderful husband like yourself, Madison prides it's self on not only caring for your loved ones but also caring for our relatives your just as important.

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Review of

Madison Court Care Home

from Deborah K (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had to be moved here from residential due to requiring nursing care. The difference is unbelievable she is happier, brighter and more alert. Her medications have been reduced and she appears more responsive.
Reply from Bernadette Roberts, General manager at Madison Court Care Home

We are thrilled to read this mum is thriving and you get to enjoy time spent with her, we have a great team of nurses RMN's and RGN's with more than 200 years of experience between them and then to add the cherry on top we have great GP's who hold an MDT every week who will access external professional teams for us, a lot of work goes on behind the scenes to ensure our resident are recieving the correct care and treatment, it is all about the team work.

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Review of

Madison Court Care Home

from Jackie S (Daughter of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Madison recently and I couldn't be happier
Dads needs are finally being met enabling him to have a quality of life
He has opportunities to be involved
I would like to thank the care manager and all the team who do an amazing job
Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thankyou we try our best, your dad is a pleasure and it's great to see him thriving and enjoying the activities. We are glad you can go home and not worry about him.

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Review of

Kingswood Mount Care Home

from Izzy K (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum came here 2 weeks ago , staff are lovely too soon to really say if mum will settle in on but ok so far, rooms are adequate and meals look nice , mum was in hospital before she arrived so seems to be settling in ok
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Review of

Kingswood Mount Care Home

from Hannah W (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has settled in really nicely here in the past month, and we're really pleased with the staff and how happy he seems here.
Staff are lovely and have been really reassuring with meeting his needs and with ensuring both his physical and mental well-being.
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Review of

Madison Court Care Home

from J W (Husband of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Madison court for 6 months now and is quite settled. We often go for coffee or to visit our daughter and will say shall we go back now which gives me a sense of relief. The staff are very friendly and professional and my wife is not stressed at Madison court.
Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thankyou for the lovely comments you have no idea how good it makes us feel when we know you can you leave your wife with us and know she is cared for. Once again we also have amazing, supportive relatives

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Review of

Madison Court Care Home

from J Y (Wife of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Madison Court for several years and throughout his care and support has been excellent. He is non verbal and unable to walk and yet every effort is made to involve him in craft and social activities. Madison Court has a very good programme of weekly activities involving
crafting, playing games, jigsaw. Relatives are invited to be included and the time spent doing this is both rewarding and relaxing. A wide range of social events take place regularly, afternoon teas with entertainment and other entertaining events such as balloon modelling. The management team are fully committed to this programme which is why it is so successful. This aspect of life at Madison Court gives a very enjoyable dimension.
Reply from Bernadette Roberts, General manager at Madison Court Care Home

It is an absolute pleasure caring for your husband, the support we recieve from our relatives is overwhelming and we can't thank you enough.

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Review of

Madison Court Care Home

from Pamela T (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Maddison Court for respite. The staff were amazing. Professional, friendly and helpful especially when it was a stressful time for both mum and the family.
Mum is now a full time resident and the care given is excellent. The activities team cover all kinds of activities. The carers especially
a specific member of staff are amazing and we feel relaxed and happy leaving mum in their care
Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thankyou for the lovely comments, your mum is a pleasure to care for and everthing is made so much better by the wonderful relatives we have at Madison, staff feel proud to work here.

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Review of

Victoria Care Home

from C W (Daughter of Resident) published on 20 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so lucky to have found Victoria Care Home in Rainford for the last 4 1/2 months of mums life we were able to relax in the knowledge that she was safe and well looked after. The staff from the managers, nursing staff, maintenance staff, cleaners, caterers and carers were all very helpful, approachable
and kind. They care about the family too. There are 2 activity coordinators who provide weekly bingo sessions, regular singers and craft sessions. They have a noticeboard with weekly newsletters and puzzles. Thank you Victoria Care home.
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Awards / Recognitions (5)

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