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Care Homes Owned by Harbour Healthcare Ltd in Merseyside

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Harbour Healthcare Ltd in Merseyside

Only the locations & reviews in Merseyside for Harbour Healthcare Ltd are showing below.

View the details of all 40 locations (with 3215 reviews) owned by Harbour Healthcare Ltd

Harbour Healthcare Ltd Locations in Merseyside (3)

 - Browse 3 Care Homes owned by Harbour Healthcare Ltd in Merseyside
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Madison Court Care Home
Madison Close, Parr, St Helens WA9 3RW 
Top 20 carehome award certificate
10 91 reviews
Madison Court Care Home, St Helens, Merseyside
Top 20 carehome award certificate
"I feel mum is receiving really good care at Madison Court, there's always something going on which I feel suits mum really well. The staff…"   Read all 91 reviews
  • from £1,161 / week
  • 66 Rooms
Location Type Care Home

Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing. The home has three floors with 66 rooms that ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Allerton Lodge
Woolton Road, Woolton, Liverpool L25 7UW 
9.6 61 reviews
Allerton Lodge, Liverpool, Merseyside
"My dad has been at care for the last 6mths in that time i feel very happy with the care he has received in that time and looked after well.…"   Read all 61 reviews
  • from £1,300 / week
  • 45 Rooms
Location Type Care Home

Allerton Lodge Care Home is a purpose built home and is situated in Woolton, some 7 miles from Liverpool in a very quiet, pretty location, surrounded by trees and extensive private ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Victoria Care Home
Victoria Street, Rainford, St Helens WA11 8DA 
9.6 67 reviews
Victoria Care Home, St Helens, Merseyside
"On every visit (twice weekly) I have found the client, happy, clean, nicely dressed, comfortable and is given everything she requires and…"   Read all 67 reviews
  • from £1,236 / week
  • 53 Rooms
Location Type Care Home

Victoria Care Home is located in Rainford and is within easy travelling distance of St Helens, Warrington and Liverpool. The home is convenient for local shops, amenities, public transport and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Harbour Healthcare Ltd Reviews in Merseyside (219)

9.4

Harbour Healthcare Ltd has a Group Review Score of 9.4 (9.407) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.

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Review of

Madison Court Care Home

from Lisa W (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel mum is receiving really good care at Madison Court, there's always something going on which I feel suits mum really well. The staff spend time with the residents and always seem happy to be there. Nothing us too much trouble, mum has been at Madison nearly 4 months and the feelings of guilt
when leaving after a visit are not there anymore, she is settled
Reply from Bernadette Roberts, General manager at Madison Court Care HomeThankyou Lisa, when you say you can leave mum and not feel guilty you couldn't pay the staff a bigger and better compliment and we are so pleased to be able to care for her x
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Review of

Victoria Care Home

from Craig S (Relative of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is friendly and welcoming to visitors and appears to be similar to residents. Of course we are not always here to see. Food seems to be good and facilities good. I'm sure that residents would benefit from more activities and arranged outdoor time, however I know that resources are limited.
I do thank that the home could be cleaned/mopped more often. I think residents could shower more. All things considered I would recommend Victoria House.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you for your comments about Victoria Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
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Review of

Victoria Care Home

from Rosie W (Friend of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On every visit (twice weekly) I have found the client, happy, clean, nicely dressed, comfortable and is given everything she requires and requests. The staff are very pleasant and go beyond helpful. The care home is immaculate which is a credit to the girls also the men who work here are very helpful
and polite. I wouldn't hessitate to reccomend.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you for your comments about your recent experience at Victoria Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care & have a wonderful day.
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Review of

Victoria Care Home

from Alan F (Wife of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brenda stay at Victoria Home is on has been a good experience her life quality has been improved as time has gone on she has improved in her abilities and attitude the unfortunate experience with one of the residents has been handled very professionally by the staff and Brenda has got over it now.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review of

Victoria Care Home

from Clare L (Sister of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has dementia and has lived in this care home for several years. I visit her as does my fellow OPG deputy Deborah, who is an old friend of Ann Marie. The staff are always welcoming and all areas are clean, bright and fresh. Staff are patient and always there when needed. Food is good and residents
seem to acknowledge this. I personally am so pleased that my sister found a place here. There's good care and laughter shared between residents and staff.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you Clare for your comments about your recent experience at Victoria Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care & have a lovely day!
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Review of

Victoria Care Home

from J C (Daughter of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In the short time my mother has been here she has settled reasonable well. Her own comment is that 'you have to accept' - she has commented on a few occasions that the treatment at night time is not satisfactory at times. The staff that we have met during the day are very helpful and try to make my
mother's comfort as good as it can be.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you for your comments about Victoria Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again & have a lovely day.
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Review of

Victoria Care Home

from Brian J (Husband of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I'm truly grateful for the kind, respectful and professional care my wife receives. Staff are excellent and feels like home.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you Brian for your comments about your recent experience at Victoria Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care.
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Review of

Victoria Care Home

from J C (Brother of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Im grateful to staff. Staff are kind, caring and attentive. Good management and well organised.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review of

Victoria Care Home

from E A (Wife of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well looked after safe and clean. Staff supportive of Cliff's needs. Clean and tidy. Encouraged to do things.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you for your comments about your recent experiences at Victoria Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. Take care!
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Review of

Victoria Care Home

from Patricia G (Wife of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband moved in at end of march from a home where he was on respite. After 2 days he had settled in and seemed much happier than he had been. The nurses, carers and cleaners are all amazing and always have time to speak to you with a smile nothing is too much trouble for them.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you Patricia for letting us know how we are doing at Victoria Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care & have a lovely day!
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Review of

Victoria Care Home

from Robert J (Son of Resident) published on 20 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have had very good experiences. From me mums admission to each subsequent visit. Me mum is settled happy and has lost all fear in her surroundings and environment. Her care is managed and delivered to the highest standard. All nurses, carers, domestic staff, support staffs and kitchen are amazing.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
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Review of

Victoria Care Home

from N F (Granddaughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home my nan has really settled well and enjoys living here and has made some friends. It's nice to see nan settled after a dementia diagnosis that affected nan very quickley. Thank you to all staff that look after our nan.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you for your positive feedback towards Victoria Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Nan has settled in. If there is anything more we can do, please do not hesitate to reach out.
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Review of

Madison Court Care Home

from Janette B (Wife of Resident) published on 1 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my husband every other day, my husband John is very settled in Madison court, this is my 1st experience with a loved one in a home.
I couldn't have got John in a better place, all the staff go above and beyond.
Knowing my husband is in a safe and friendly environment has been a comfort to
me. I regard all the staff as friends, they look after me when I visit my husband.
Reply from Louise Porter, Reviews Team at Madison Court Care HomeThank you for sharing your experience. We are delighted to hear that you find comfort in knowing your husband is in a safe and friendly environment. Your kind words about our staff will be shared with the team as we strive to provide reliable and quality service.
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Review of

Madison Court Care Home

from Gail O (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We as a family would like to say a huge thank you to Bernie, Jeanette, Joan and all the team. I knew from the first phone call with Bernie that this was the best place for my Dad, and it sure is! My Dad has settled in lovely and we can now rest at home knowing he is cared for by the most amazing, caring
staff. You should all be proud of the work you do, every single one of you. You really are making a difference to all our lives,
Alzheimer's is such a cruel disease, but the help you provide makes it easier to live with
Thank you so so much ladies and gentlemen
Reply from Bernadette Roberts, General manager at Madison Court Care HomeThankyou 'Gail on the board' it has been a long journey getting things sorted but we all finally got there and it has been a pleasure seeing your mum so relaxed and able to live her life but still enjoy her husband, Your dad is a pleasure to care for and we couldn't provide a good service without our relatives support.
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Review of

Victoria Care Home

from Ellen M (Niece of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always go above and beyond to provide the best possible care for our loved ones. The environment is warm and welcoming it has quickly become not only a safe space for Ann but also for us as a family. Nothing is ever to much trouble and the support and the care we are given as a family is second
to non. We wouldn't have coped the past 12 months without this amazing team around us. We feel reasured and content knowing Ann is safe and looked after but also treated as we would treat her ourselves.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Victoria Care HomeThank you Ellen for letting us know how we are doing at Victoria Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care & have a lovely day.
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Review of

Allerton Lodge

from Andrew J (Son of Resident) published on 3 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at care for the last 6mths in that time i feel very happy with the care he has received in that time and looked after well. All staff are always available if you need anything and are always happy to talk to you at anytime
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Review of

Madison Court Care Home

from Deborah F (Daughter of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the day I met the manager I knew I had to move mum to Madison Court Care Home, where she resided for 3 1/2 years. From day one she was happy, clean, healthy and included. The management and all the staff were outstanding.They do love and a care about their residents. In mums last week she was treated
with the utmost dignity and respect. For example, even though she was dying she was still washed and dressed in clean night clothes every day. The staff when going home came to say their goodbyes, many left in tears, their bond with mum was lovely to see. The care and love given to residents was also given to us through the last, hard week with professionalism and compassion. Madison Court Care Home St.Helens all round 100% outstanding.
Reply from Bernadette Roberts, General manager at Madison Court Care HomeIt was an honour to care for your mum she had the best smile ever, no matter what was going on she had a smile for you. Looking after her was a pleasure, thankyou for trusting us with her care x
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Review of

Madison Court Care Home

from S H (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care my mum has received at Madison Court. Everyone goes above and beyond to care and also keep me fully informed.
Reply from Bernadette Roberts, General manager at Madison Court Care HomeThankyou we feel privileged to be trusted with your mum's care.
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Review of

Madison Court Care Home

from J S (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, it was a very difficult decision to move mum into a care home. Eight months later we know it was the right thing to do. Madison Court and its staff are amazing! They are committed and caring professionals who have welcomed and embraced us as a family. We cannot recommend Madison Court
highly enough to anyone who finds themselves in a similar situation.
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Review of

Allerton Lodge

from Jacqueline M (Friend of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Kingswood Mount Care Home that the staff are very caring and very easy to talk to. When you are in the home you can see how well the residents are well looked after and always very clean and treated with dignity.
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Awards / Recognitions (5)

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