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Care Homes Owned by Harbour Healthcare Ltd in Somerset

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Harbour Healthcare Ltd in Somerset

Only the locations & reviews in Somerset for Harbour Healthcare Ltd are showing below.

View the details of all 41 locations (with 2988 reviews) owned by Harbour Healthcare Ltd

Harbour Healthcare Ltd Locations in Somerset (2)

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2 Care Homes owned by Harbour Healthcare Ltd in Somerset
Gotton Manor Care Home

West Monkton, Cheddon Fitzpaine, Taunton TA2 8LL 

9.8 69 reviews
"My mother is happy and well cared for The team try to encourage participation in group activities and to mix with other residents We…"   Read all 69 reviews
Location Type Care Home

Gotton Manor care home provides residential, nursing, palliative care and dementia care for up to 60 older people, from respite stays to long-term residence. This beautiful home was once a manor house; it has been refurbished with tasteful, modern… Read more about Gotton Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms from £1,300 / week
Oak Lodge Care Home

Lordsleaze Lane, Chard TA20 2HN 

9.7 83 reviews
"On the whole staff are welcoming,friendly & helpful. It would be nice if staff could pop into a room just to say Hello now & again…"   Read all 83 reviews
Location Type Care Home

Oak Lodge Care Home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming environment. Oak Lodge Care Home provides residents with an engaging setting to socialise, dine, there are engaging activities… Read more about Oak Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Acquired Brain Injury
  • 47 Rooms from £1,450 / week

Harbour Healthcare Ltd Reviews in Somerset (152)

9.5

Harbour Healthcare Ltd has a Group Review Score of 9.5 (9.523) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.

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Review of

Oak Lodge Care Home

from Ella S (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone appears very happy. Staff and clients rooms appear nice and well kept. Mum has settled well, which was a big surprise to me. Clients including my mum are well dressed and clean.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you for taking the time to review us and for your nice words.

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Review of

Oak Lodge Care Home

from A M (Son of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always found staff helpful and friendly mum looked after very well.
Room kept clean
Always informed of weekly activities and events.
We are very pleased with the care mum is getting and would recommend to anybody who have to put loved ones into care.
Reply from Florin Vranceanu Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you very much for taking the time to review us and for your kind words.

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Review of

Oak Lodge Care Home

from Dee O (Daughter of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father is in the home and is very well looked after in terms of health and well being.
The Staff remain constant with their attention and care to all the residents and offer excellent mental stimulation with a variety of activities.
As personal requirements change, staff flex individual needs easily
and seamlessly.
Dad is certainly a happier person knowing there is always someone close by to checkin on him and also to communicate with.
The home is always clean and has a lovely welcoming atmosphere, a credit to Florin and team concerned with the day to day running of the home.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you very much for taking the time to review us and for your very kind words.

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Review of

Oak Lodge Care Home

from J H (Wife of Resident) published on 17 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On the whole staff are welcoming,friendly & helpful. It would be nice if staff could pop into a room just to say Hello now & again throughout the day.
For residents with immobility and not wanting to mix this would help break up the day for them.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you very much for taking the time to review us.

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Review of

Oak Lodge Care Home

from Chris M (Son of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Yet another visit where staff were friendly and helpful. The home was clean and inviting as always. Mum had moved rooms recently because of a problem with her bed, I was kept informed and told when she had returned. I would like to thank you all for your hard work it is appreciated.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you very much for taking the time to review us and also for your kind words.

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Review of

Gotton Manor Care Home

from S B (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is happy and well cared for
The team try to encourage participation in group activities and to mix with other residents
We are kept well informed about her health and care
Any concerns or issues are always discussed and resolved.
Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for your lovely review. It is nice to hear that your Mum is well cared for and happy. She is a pleasure to care for. We pride on keeping family up to date with what is happening with their loved ones. Thank you.

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Review of

Gotton Manor Care Home

from Helen B (Niece of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted to leave a review for the team at Gotton Manor. Everytime i visit i am greeted with a warm welcome. My Aunt has been there since May and is very happy and settled now. She is well cared for and the staff treat her with respect and dignity.


My husbands cousin has been at Gotton Manor

since Sept 2016. Which in itself is testament to the wonderful care given by all in the team. She is always treated with respect and dignity and with a wonderful sense of fun. She has thrived hence being in her 9th year. Thankyou all
Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for this wonderful review. 9 years really is a testament to great care, and we have the privilege of caring for your loved ones. The care staff always like to make sure everyone feels welcome when visiting and make sure that the residents feel at home and treated with kindness and respect, so it is lovely to hear that this has been noticed. Thank you.

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Review of

Gotton Manor Care Home

from Stephen S (Son of Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall this care home is managed very efficiently and I cannot fault it at all the staff are extremely supportive and helpful with the families of the resident that's staying there and there's no better place that I would want my parents to be looked after in than this care home.
Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for your kind review. How lovely to hear that there is no other place that you would rather your parents be cared for. I will be sure to pass on your kind words to the care staff. Thank you.

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Review of

Gotton Manor Care Home

from Karen E (Daughter of Resident) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my parents are now living at Gotton Manor Coach House and I am so happy with their care. Yes, the building is tired and in need of a lot of work, but the care and respect that the staff have for the residents outweighs all that, they really do seem to be like one big happy family and I often
hear them all chattering and having fun together and with the residents.
Dad can be quite a tricky chap but everyone is so very patient with him and he (despite his best efforts) has slowly settled in. It's helped that Mum joined him in December as they could be together again. They celebrated their 60th wedding anniversary with the staff and the other residents, which was lovely. Also, when my daughter got married last month, the home management arranged for a carer to accompany Mum to the wedding for the day, which made all the difference to us as we could enjoy having her there with us without worrying about her well being. She had a lovely day!
Thank you Gotton Manor
Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for your lovely review. It has been lovely to see how well both of your parents have settled in to the Coach House. They are such a pleasant couple and it is a pleasure to have them here. We all had a fantastic time celebrating their 60th wedding anniversary and it was a great time for all staff and residents included. We all enjoyed hearing about the wedding and we wish your daughter a long and happy marriage. Thank you for the lovely review. The staff will appreciate your kind words.

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Review of

Oak Lodge Care Home

from C J (Daughter of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oak Lodge care home is very clean and the food was fantastic. Staff are friendly and caring. My father was well looked after giving us peace of mind.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you very much for taking the time to review us and also for your kind words.

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Review of

Oak Lodge Care Home

from Sharon G (Daughter-in-law of Resident) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to write this review as I am so pleased that my father-in-law was able to be a resident at Oak Lodge. He has a lovely room, with an en suite toilet (though he is unable to use it sadly). But my main reason for the review is the staff who look after him or just pop by to say hello. I am
so impressed with them all, they are cheerful, smiley, he has a laugh and a joke with them and they treat him kindly and with respect and for that reason I just had to write this, I can't commend them highly enough, thank you to all.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you very much for taking the time to review us and for your kind words.

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Review of

Gotton Manor Care Home

from Elizabeth W (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Gotton Manor from another care home , it was a better move for us all , no more long commutes , Mum arrived in August 2024 , in a very hot month , was made welcomed and soon adjusted to the different routine and timings . Mum was well looked after and although didn't join in much socially
, there was always something to do in the afternoon .
Well mums favourite , the food , was excellent very high quality and very well prepared by staff , no names but we all know the chef lol ....
Mums room was airy and light and laid out to her needs , she had patio doors which she could have open on sunny days . Sadly Mum lost mobility and found everything hard , but she had her tv which she loved .
Breakfast , morning coffee , lunch , afternoon coffee and usually cake lol , evening meal , always served hot and she never faulted it .
The staff, mum becomes very attached to her carers, i cant name them but a few had a special place in her heart and ours xx
Thank you
Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for the fantastic 5 star review! It was our absolute pleasure to be able to care from your Mum, and as you have reflected, although she chose not to join group activities, she was always complimentary about the food and the care staff. It is lovely to hear how the staff have such an impact on peoples lives. Thank you again for such kind words.

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Review of

Oak Lodge Care Home

from Helen E (Daughter of Resident) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would like to say a big thank you to all the staff at Oak Lodge. The care my mum received before her passing was amazing. We as a family were always made welcome and kept up to date with her care. The care and support we were shown gave us great comfort during her passing. My mum loved her last few
years and always had a smile.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you very much for taking the time to review us and for your kind words.

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Review of

Oak Lodge Care Home

from S E (Granddaughter of Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Oak Lodge care home was always very welcome, all the staff spoke or smile when you were there! The room was always clean and tidy. everyone is always seem happy there and has a laugh with family and residents. The care and well-being of residents very good and they are treated with dignity.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you for taking the time to review us and also for your kind words. Your review it's much appreciated.

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Review of

Oak Lodge Care Home

from Jaqui L (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided to my mum was fantastic and staff were always kind and cheerful, going the extra mile at times to make sure things were as good as they could be right to the end. Living a long way away, it made a huge difference to know she was in good hands and that I didn't have to worry. Our whole
family felt well supported by the staff. The rooms are not big but the care more than overweighs this. 100% recommend.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you very much for taking the time to review us and for your kind words. We wish you and your family all the best.

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Review of

Oak Lodge Care Home

from Ann G (Resident) assisted by family/friend published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault the staff. They are caring and loving and are giving me all the support they can for which I thank them. Nothing is too much trouble.
Reply from Florin Vranceanu Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you for taking the time to review us and for your kind words.

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Review of

Oak Lodge Care Home

from Keith G (Friend of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Staff very nice, always happy and helpful and always got a smile. They made me feel welcome and with tea and cake at 3 pm. I would like to see the garden maintained better.
Reply from Florin Vranceanu, Home Manager at Oak Lodge Care Home

Thank you for taking the time to review us. We do indeed have a wonderful team of happy and friendly people. We are concentrating on the garden now the weather has improved.

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Review of

Oak Lodge Care Home

from D F (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent several months at Oaklodge, and we were very pleased with the level of care she received. The staff were caring, friendly, and attentive, always ensuring her well-being. The food was plentiful and of good quality, and the team were supportive throughout her stay. There were regular organized
activities, and while my mother wasn't always enthusiastic about joining in, she was consistently encouraged to participate. I would recommend Oaklodge, especially for individuals with more advanced dementia, as I have no doubt they will be safe, well looked after, and treated with kindness.
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Review of

Gotton Manor Care Home

from L T (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Gotton for nearly 2 years, and it's a great place. I can't recommend it enough. You always get a warm welcome, nothing is ever to much trouble, you are always updated on his wellbeing. All the staff are lovely. The activities are great he joins in with everything, and the lady who runs
the activities always makes sure no-one misses out. When it's nice weather they can sit outside and soak up the sun with lovely views of the countryside. When I visit I feel like we are all one big family. You couldn't ask for a better place.
Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for this amazing review. We are so pleased that you are made to feel welcome. We are all pleased to continue to care for Dad. He really does enjoy the activities, the beautiful views and looking out for the birds.

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Review of

Gotton Manor Care Home

from T B (Power of Attorney of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As always, the staff are brilliant and caring. Every time I visit, they are very welcoming. The food is very good and a good choice. It is always clean when I visit. Thank you all for everything you do for her.
Reply from Janine Marshall, Registered Manager at Gotton Manor Care Home

Thank you for your wonderful review. It is lovely to hear how the staff are so welcoming to visitors and the appreciation of how clean the home is. It is our pleasure to care.

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Awards / Recognitions (5)

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