Care Homes Owned by Harbour Healthcare Ltd in Somerset

on the care that she did receive during her time there and observations of the residents recreational areas as I passed through. I found the staff fully committed to providing the best care for my wife, particularly towards the end when she was unable to get out of bed, so all personal care was undertaken in bed. My wife did not have much of an appetite and required feeding, but everyone did their best to ensure that she was fed with dignity with food that she wanted. Many staff would do their best to find a few minutes in their day to have a chat with her. When she died many of the staff were visibly upset at her passing.

means that I can now leave knowing she is ok. Akarsh and the others are just lovely, Thanks for making mum smile.

possible. Most of the carers are compassionate and empathetic towards residents and family. Most of the leadership team are very approachable and act on any issues that might arise, also engage with all the residents.

visits.
**They don't don't leave there room or partake in activities nor food &
drink

that the most impressive examples are through requests to the management staff. I have always found a willingness to listen to proposals to implement change when it would seem viable and offer care improvement. I have lived in this home happily for 7 years.

facility. Food of a high standard, nutritional and tailored to suit your dietary requirements . Gotton Manor located in a beautiful setting with stunning views over Corfe and surrounding hills.

making sure concerns are followed up - we are kept informed regularly.food & restaurant/ dining is wonderful & nutritional cannot fault the menus at all . My Dad loves his food & enjoys food served . The atmosphere is good -different areas in the home for appropriate ambiance, music - Tv- activities or just to relax . Decor is a little tired in main areas how ever the new dementia decor is fabulous a real focal point for the residents. Issues with laundry are ongoing? Not sure why really - possibly finding the right person with a passion for the job - pride in people's appearance as ironing is needed & returned to right resident.overall my Dad is cared for and happy, I couldn't ask for more

and seamlessly.
Dad is certainly a happier person knowing there is always someone close by to checkin on him and also to communicate with.
The home is always clean and has a lovely welcoming atmosphere, a credit to Florin and team concerned with the day to day running of the home.

since Sept 2016. Which in itself is testament to the wonderful care given by all in the team. She is always treated with respect and dignity and with a wonderful sense of fun. She has thrived hence being in her 9th year. Thankyou all

hear them all chattering and having fun together and with the residents.
Dad can be quite a tricky chap but everyone is so very patient with him and he (despite his best efforts) has slowly settled in. It's helped that Mum joined him in December as they could be together again. They celebrated their 60th wedding anniversary with the staff and the other residents, which was lovely. Also, when my daughter got married last month, the home management arranged for a carer to accompany Mum to the wedding for the day, which made all the difference to us as we could enjoy having her there with us without worrying about her well being. She had a lovely day!
Thank you Gotton Manor

so impressed with them all, they are cheerful, smiley, he has a laugh and a joke with them and they treat him kindly and with respect and for that reason I just had to write this, I can't commend them highly enough, thank you to all.

, there was always something to do in the afternoon .
Well mums favourite , the food , was excellent very high quality and very well prepared by staff , no names but we all know the chef lol ....
Mums room was airy and light and laid out to her needs , she had patio doors which she could have open on sunny days . Sadly Mum lost mobility and found everything hard , but she had her tv which she loved .
Breakfast , morning coffee , lunch , afternoon coffee and usually cake lol , evening meal , always served hot and she never faulted it .
The staff, mum becomes very attached to her carers, i cant name them but a few had a special place in her heart and ours xx
Thank you