Care Home Owned by Harbour Healthcare Ltd in Northumberland

care of the care staff has remained constant during the time I've been visiting. This knowledgeable group of carers have experience which is reflected in their care of the residents.

we can go for a walk to get some fresh air and to buy or to have a look around.
We had one experience, not least my fault! I'm challenged by the changes my Mam has and not knowing what her normal is 'today'. She had lost something that the Mam i knew would have treasured. But things change, often and without reason. The staff at Northlea were supportive, professional and very kind and all was resolved quickly. This is both reassuring and welcome.

what.
If like me and you are nervous about the care facility that will look after the most important person in the world to you, then you need not worry any more. Northlea will give you that necessary peace and assurance you need.

I know she was traumatised as she has told all and sundry about her experience, from SS to the Memory Clinic, and us - until we know it by heart. I know, she should have told me and I would have dealt with it -100%. We were abroad she didn't want to burden us ,and what would her treatment be like then, from the individual ,once reprimanded - she asked?
I get it -some old people can be a "nuisance" for some carers, set in their ways,slow etc but ,when a person is paying top whack, as she was - better treatment is necessary!! She says she will not return, after this episode. Sad, as she had considered NLea as full time after her 1st visit. Some people in charge, on the ward, need a word?

Naturally, she would have preferred to be at home but Northlea Court was the next best place and safest place for her to be. You gave her and her family comfort in looking after her. Would definitely recommend Northlea Court to others.

few months, her care became more demanding and the carers looked after her with love and dignity. I spent a lot of time there, especially towards the end, and I was looked after as much as my mam. My only criticism is that they could do with more carers on duty in the daytime. A lot of the residents needed 2 carers at the same time to look after them, and they were rushed off their feet. I would certainly recommend this care home.

provided for lifting her and the air-blown mattress needed to stop bed sores was all new. The care and attention she received in the weeks leading to her death were second to none. From cleaners, carers, nursing staff, admin and managers they all went out of their way to ensure my aunt was comfortable and we the relatives superbly supported.

in the activities. With your help, he has gotten over a nasty chest infection and I can honestly say that knowing he is taken care of so well has been a great relief to me.

was nothing short of amazing and I would recommend it to anyone who will listen.

turnover and it was like meeting up with old friends. I would recommend Northlea Court to anyone.

making my "other" grumpy old man in.

where she is and how this has subsequently helped me deal with the changes in her life since 2021. I am very grateful to all at Northlea Court for everything they have done and continue to do for my Mum.

in every sense.
My wife has settled in so well, and is really happy, which makes me feel very much at ease.
My gratitude goes out to everyone at Northlea, for taking care of my wife so well.