Care Homes Owned by Harbour Healthcare Ltd in Northumberland

When choosing end of life Care, we chose Northlea Court carehome. In my opinion Northlea Court offered the specialist care, my sister required. The staff at Northlea Court are amazing, they provide fantastic Care, they are very welcoming and will go that extra mile for residents and family. I would highly recommend Northlea Court Carehome

My husband has been a resident at Northlea Court for almost 5 years. He requires nursing care and has limited mobility - he is in bed most of the time. Due to his physical limitations he is unable to take part in the several activities however I note there is a good range of activities available to residents. George is always treated with respect and dignity and every effort is made to give him enjoyable experiences within the range of his capabilities. Whenever an issue has arisen it is dealt with promptly. I have always found care staff willing to go to extra efforts to ensure George is given good experiences.

My wife Pauline really enjoys the care home and always has a laugh with the carers and nurses.

On the day of the visit staff had her sitting comfortably in her room and had kept her company till I got there. Just thinking about doing this or helping me to get her to her room would have been great, but making it special and preparing my Mam for visitors ensured the whole event was personal and special for her. Mam was so happy and engaged. Thank you Northlea

Facilities are good. Staff very helpfull and caring. My mother is very happy here which is the best review you can have.

Our parents have both gone into Northlea Court Care Home, my sister and I accompanied them, all staff were very professional and very friendly to all of us. Our expirence overall was amazing.

If like me and you are nervous about the care facility that will look after the most important person in the world to you, then you need not worry any more. Northlea will give you that necessary peace and assurance you need.

I get it -some old people can be a "nuisance" for some carers, set in their ways,slow etc but ,when a person is paying top whack, as she was - better treatment is necessary!! She says she will not return, after this episode. Sad, as she had considered NLea as full time after her 1st visit. Some people in charge, on the ward, need a word?

I would just like to say thank you for the care that you gave my aunt in the last few months of her life before she passed away. The care she received was impeccable and could not be faulted. The food and facilities were second to none and my aunt particularly enjoyed seeing the hairdressers every week. Naturally, she would have preferred to be at home but Northlea Court was the next best place and safest place for her to be. You gave her and her family comfort in looking after her. Would definitely recommend Northlea Court to others.

My mother spent her last 10 months at this care home. The staff were so friendly and never made her feel like she was a bother. The rooms looked a bit tired but they were functional. The kitchen made sure everyone was well fed and offered to cook alternatives when her appetite was poor. In the last few months, her care became more demanding and the carers looked after her with love and dignity. I spent a lot of time there, especially towards the end, and I was looked after as much as my mam. My only criticism is that they could do with more carers on duty in the daytime. A lot of the residents needed 2 carers at the same time to look after them, and they were rushed off their feet. I would certainly recommend this care home.

My aunt took up residence in Northlea Court midway through June having been discharged from the hospital after an eight-week stay. My aunt was in a very poor condition but the staff in the home did an excellent job of preparing for her arrival and on arrival making her feel wanted and special. The equipment provided for lifting her and the air-blown mattress needed to stop bed sores was all new. The care and attention she received in the weeks leading to her death were second to none. From cleaners, carers, nursing staff, admin and managers they all went out of their way to ensure my aunt was comfortable and we the relatives superbly supported.

I would just like to shout out a big thank you to all the lovely kind, caring, patient and incredibly hard-working staff at Northlea Court Care Home. My uncle has been with you since end of February this year and has settled into his new life very quickly. He really enjoys being with people and participates in the activities. With your help, he has gotten over a nasty chest infection and I can honestly say that knowing he is taken care of so well has been a great relief to me.

I was treated with respect. Caring and helpful staff. Very good meals. Plenty of tea and coffee and juice. Attention to all my wishes. Friendly atmosphere.

Rooms were clean and comfortable.

I cannot speak highly enough of Northlea. We celebrated my late grandma's 100th birthday on the 4th of May (she died on the 9th of December). We decided to keep what we had booked. We were welcomed like long-lost family and they made the day very special for us. The care my grandma received at Northlea was nothing short of amazing and I would recommend it to anyone who will listen.

My mum was a resident until she passed away in December. I can't speak more highly of the care she was given, particularly end-of-life. I returned today as we were having a small celebration on what would have been her 100th birthday. The welcome from all the staff was amazing. They don't have a high turnover and it was like meeting up with old friends. I would recommend Northlea Court to anyone.

Staff have also listened without judgment to the complex and backstory to our very disconnect "family" saga, which has made my visits a lot more bearable, especially allowing and making my "other" grumpy old man in.

Northlea Home is very clean and the staff are very kind and helpful.

My Mum has been living in Northlea Court for around two years now and I continue to be pleased with the way she is given care and support by the staff who look after her. The time she has been a resident seems to have passed by so quickly, something that is probably the result of Mum being so happy where she is and how this has subsequently helped me deal with the changes in her life since 2021. I am very grateful to all at Northlea Court for everything they have done and continue to do for my Mum.

My gratitude goes out to everyone at Northlea, for taking care of my wife so well.