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Care Homes Owned by Harbour Healthcare Ltd in North Yorkshire

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Only the locations & reviews in North Yorkshire for Harbour Healthcare Ltd are being shown.

Harbour Healthcare Ltd Locations in North Yorkshire (2)

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2 Care Homes owned by Harbour Healthcare Ltd in North Yorkshire

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The Granby
Granby Road, Harrogate HG1 4SR
9.8160 Reviews
Harbour Healthcare Ltd
The Granby
"I don't mind living at The Granby. I would prefer to live at home but I can't. The team are good to me. I'm looked after and have my own..."Read all 160 reviews

from £1,675 / week82 Rooms

Location Type: Care Home

The Granby offers elegance and style and is a place in which residents feel pampered and cared for. The home provides residential, nursing, and respite care. The Granby has undergone a full refurbishment,... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Nursing Care
  • Residential Care
Granby Rose Care Home
(Specialist Dementia Unit), Highgate Park, Harrogate HG1 4PA
9.764 Reviews
Harbour Healthcare Ltd
Granby Rose Care Home
"My Mum has been at Granby Rose now for nearly 6yrs and she was made to feel welcome from day one. The team have always been very kind and..."Read all 64 reviews

from £2,143 / week25 Rooms

Location Type: Care Home

Granby Rose is a specialist dementia unit situated in Harrogate, North Yorkshire, that welcomes elderly and younger residents with various stages of dementia. Residents benefit from a comfortable facility... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Nursing Care

Harbour Healthcare Ltd Reviews in North Yorkshire (224)

9.4

Harbour Healthcare Ltd has a Group Review Score of 9.4 (9.379) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.

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Showing 224 reviews matching selected criteria
Review of The Granby from S A (Son of Resident) published on 22 July 2026 Submitted via Postal Card•
Overall Experience
- Staff are always kind to our family & my mum they listen to concerns & genuinely care & engage.
- The food is excellent & mum eats well - being bed bound, this is very important
- Lots of activities for residents
- really nice room, but needs some T.L.C. - carpets & furniture (seen better days) outside needs repairs!

- Personal grooming for Mum can be challenging as she is scruffy but more could be done to keep her clean + tidy (food stains, nails etc)

↩Reply from Jack Pollard, Reviews Team at The Granby

Thank you for your kind words about our staff and the care provided. We value your feedback regarding the environment and personal grooming, and we will review these concerns to enhance our quality of care. Your insights are essential as we strive to maintain a trustworthy and supportive atmosphere for all residents.

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Review of The Granby from S O (Resident / Service User) published on 27 May 2026 Submitted via Postal Card•
Overall Experience

I don't mind living at The Granby. I would prefer to live at home but I can't. The team are good to me. I'm looked after and have my own privacy and a good big room what looks out onto The Stray. Good space and garden everyone always busy and always something to do but I choose not too but always looks good effort.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for sharing such positive feedback about our home. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Granby Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review of The Granby from Harry E (Resident / Service User) published on 27 May 2026 Submitted via Postal Card•
Overall Experience

After a long spell in hospital I realised that it would be impossible to live alone and on discharge moved into The Granby in June 2025. I was immediately impressed by the cheerful atmosphere. The staff were all smiling and made me feel welcome. My room was spacious and bright with a pleasant outlook. The first impressions have not changed. I never feel lonely. The staff are attentive even though very busy, the night staff in particular. All in all I am happy here.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you Harry for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review of The Granby from J L (Daughter of Resident) published on 20 May 2026 Submitted via Website•
Overall Experience
I am always greeted with a smile at the front desk. I visit upto 5 times a week and always the same.
Staff are very approachable and nursing staff are very kind.

I feel my dad is being cared for very well and with dignity.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

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Review of The Granby from Charlotte S (Daughter of Resident) published on 19 May 2026 Submitted via Website•
Overall Experience
The Granby has been excellent in every way whilst looking after my father. All the staff are so welcoming from the reception staff to the cleaners to the kitchen staff, I mean all.
It is a very relaxing, calm atmosphere. My father is cared for in the best individual way for him. They help him socialise whilst having his lunch in the lovely dining room but also respect that he likes to return to his room shortly after. He is washed and has a change of clothes daily and his room is kept very clean.

Where I put below satisfactory for value for money, that is not complaining about the home, I have nothing to compare it with , I just know my father is paying thousands a month and is running out of money which makes me sad.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you Charlotte! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Granby Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is...  

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Review of Granby Rose Care Home from Jane B (Daughter of Resident) published on 18 May 2026 Submitted via Website•
Overall Experience

From the moment of my first phone enquiry to the time my mum was assessed in my own home, to taking mum to Granby Rose, Letisha and Kim were fantastic. Professional, kind, informative and supported me through the whole process. They knew mum loved tea and cakes and put on a tea party to welcome her. What I was dreading, turned into such a positive experience. Mum is well cared for, the staff are all cheerful, polite and helpful; nothing is too much trouble. The Head Housekeeper, the Laundry Lady, Mel the activities lady and all the care staff are so caring. Mum has settled well and is happy, well looked after and communication regarding any queries is great. Well done Granby Rose and whatever the staff are being paid, it's not enough!

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at Granby Rose Care Home

Thank you Jane for your comments about your recent experience at Granby Rose Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all...  

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Review of Granby Rose Care Home from Jill L (Daughter of Resident) published on 18 May 2026 Submitted via Website•
Overall Experience
My Mum has been at Granby Rose now for nearly 6yrs and she was made to feel welcome from day one. The team have always been very kind and helpful in all her needs and are experienced in dementia nursing care.

We get regular updates on Mum's well being. My sister and I live away so we need that contact with the home. We have regular video calls with Mum which is lovely. When we visit the management team and carers are always welcoming and friendly. Thank you so much for looking after Mum, we really do appreciate all your care and attention.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at Granby Rose Care Home

Thank you Jill for letting us know how we are doing at Granby Rose Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care & have a lovely day!

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Review of Granby Rose Care Home from Steve B (Husband of Resident) published on 26 April 2026 Submitted via Website•
Overall Experience

My wife has been at Granby Rose for two years now. The staff have always been caring, helpful and efficient. Their patience is wonderful in what must must be a very demanding job. I cannot thank them enough.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at Granby Rose Care Home

Thank you so much Steve! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Granby Rose Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review of Granby Rose Care Home from Helen E (Daughter of Resident) published on 23 April 2026 Submitted via Website•
Overall Experience

The team at Granby Rose are all incredibly professional, kind and experienced in dementia nursing needs. Everyone has provided our family with the utmost of care and respect through an incredibly challenging time in our lives, and our Dad is now content and well cared for. We had a very difficult period in Respite care and know from experience how other environments also operate. By comparison, the team at Granby Rose are highly skilled specialists and the culture of the home is reassuring, positive and proactive. Thank you for all that you do for us, I don't know what we would have done without you.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at Granby Rose Care Home

Thank you Helen! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Granby Rose Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care & have a lovely day.

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Review of The Granby from Fran N (Daughter of Resident) published on 20 March 2026 Submitted via Postal Card•
Overall Experience

The team at The Granby continue to provide excellent care for my father. They offer care and support but also seem to know him as a person rather than simply a resident. Even though he's unable to take part in activities, there's always something going on making a lovely atmosphere and somewhere I'm happy for him to stay.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you Fran for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We're happy to hear your father is enjoying our beautiful home also. Take care!

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Review of The Granby from C K (Resident / Service User) published on 11 March 2026 Submitted via Postal Card•
Overall Experience

I am enjoying staying at The Granby its nice, clean. The staff are cairng and go out their way to look after me. I have enjoyed the exercise party valantines meals with my partner it was so special set up all the activities team for couples. I am happy no bad words to say about the home.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.

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Review of The Granby from M D (Resident / Service User) published on 11 March 2026 Submitted via Postal Card•
Overall Experience

Everyone at The Granby is so lovely. They make living in care menu feel homely. We love entertainment singers and common visits regular which is really nice.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you so much! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at The Granby Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.

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Review of The Granby from G J (Son of Resident) published on 25 February 2026 Submitted via Postal Card•
Overall Experience

Overall my father is very well cared for and clean. The staff do there utmost for residents but is understaffed and rooms and decor looking tired.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your comments about The Granby Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.

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Review of The Granby from M L (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card•
Overall Experience

Lovely home and staff, very clean. Food could be better.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. We will take your feedback on board. Take care & have a lovely day.

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Review of The Granby from Kenneth S (Friend of Resident) published on 20 January 2026 Submitted via Postal Card•
Overall Experience

My experience of the home was first class, the staff was always polite and helpful the home was always clean and the staff always seemed to interact with the residents. My friend always said that the food was very good. Only one dowfall as I could see was that after 8PM it was difficult to exit the building as there was no one on reception.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you Kenneth for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.

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Review of The Granby from K L (Resident / Service User) published on 24 September 2025 Submitted via Postal Card•
Overall Experience

I have been living at The Granby a while now and I couldn't fault it. Every single person who works here is so caring and they do look after us all. The daily activities and food is very good and I feel there is a good range of choices. I often go out on trips or daily outings to the town and more with the activities team.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your positive feedback towards The Granby Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Take care & have a brilliant day

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Review of The Granby from U C (Resident / Service User) published on 24 September 2025 Submitted via Postal Card•
Overall Experience

I am happy staying here. Staff are friendly and always smiling. Happy to help. I feel I have good privacy and I like my own space and my room is lovely with a great view. Thank you.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience is really positive and appreciate all of your kind comments about our team. We hope you continue to enjoy your stay & have a lovely day!

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Review of The Granby from Barnes W (Regular Volunteer) published on 11 September 2025 Submitted via Website•
Overall Experience

Everyone at the Grandby is extreamly welcoming and very helpful and do everything to help the residents and make there time here as fun as possible . They are always doing activities and putting on fun things to do everyday . they are kind and considerate for peoples needs .

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experiences at The Granby Care Home are so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care & have a wonderful day.

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Review of The Granby from Jo H (Daughter-in-law of Resident) published on 29 July 2025 Submitted via Postal Card•
Overall Experience

Wonderful helpers who show just the most compassion and care. They could not be more genuine and skilled with utmost sincerity.

↩Reply from Jack Pollard, Administrative Sales & Marketing Support at The Granby

Thank you for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review of The Granby from R S (Resident / Service User) published on 7 July 2025 Submitted via Postal Card•
Overall Experience
At first I didn't want to be in a care home. I tried everything to go home but after time I settled in and made loads of new friends which are amazing and are who have helped me to be able to go home safely today.
I am going to miss everyone, the time has been great and all the activities and trips out to my favourite places, pubs and bowling was a highlight.

Thank you Granby so much.

↩Reply from Louise Porter, Business Development Manager at The Granby

Thank you for your lovely review. The team are very pleased to hear you enjoyed your stay at The Granby. You will be missed, you're more than welcome to stay again whenever you need us!

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