Care Homes Owned by Harbour Healthcare Ltd in North Yorkshire
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Yorkshire for Harbour Healthcare Ltd are showing below.
View the details of all 41 locations (with 3104 reviews) owned by Harbour Healthcare Ltd
Harbour Healthcare Ltd Locations in North Yorkshire (2)
The Granby
9.8
151 reviews
Granby Road, Harrogate HG1 4SR
"My experience of the home was first class, the staff was always polite and helpful the home was always clean and the staff always seemed to…" Read all 151 reviews
Location Type Care Home
The Granby offers elegance and style and is a place in which residents feel pampered and cared for. The home provides residential, nursing, and respite care. The Granby has undergone a full refurbishment, the modernised home includes a welcoming reception… Read more about The Granby
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Physical Disability
- Palliative Care
- 82 Rooms
- from £1,595 / week
Granby Rose Care Home
9.7
61 reviews
(Specialist Dementia Unit), Highgate Park, Harrogate HG1 4PA
"Both the management team and nursing staff are informative, compassionate, competent and very supportive. They made my husband's stay very…" Read all 61 reviews
Location Type Care Home
Granby Rose is a specialist dementia unit situated in Harrogate, North Yorkshire, that welcomes elderly and younger residents with various stages of dementia. Residents benefit from a comfortable facility that uses the latest care industry methods… Read more about Granby Rose Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Dementia Nursing Care
- Palliative Care
- 25 Rooms
- from £2,041 / week
Harbour Healthcare Ltd Reviews in North Yorkshire (212)
9.4
Harbour Healthcare Ltd has a Group Review Score of 9.4 (9.408) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.
Review of
The Granby
from M L (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely home and staff, very clean. Food could be better.
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Review of
The Granby
from Kenneth S (Friend of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of the home was first class, the staff was always polite and helpful the home was always clean and the staff always seemed to interact with the residents. My friend always said that the food was very good. Only one dowfall as I could see was that after 8PM it was difficult to exit the
building as there was no one on reception.
Reply from Jack Pollard, Administrative Sales & Marketing Support at The GranbyThank you Kenneth for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care.
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Review of
The Granby
from K L (Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been living at The Granby a while now and I couldn't fault it. Every single person who works here is so caring and they do look after us all. The daily activities and food is very good and I feel there is a good range of choices. I often go out on trips or daily outings to the town and more with
the activities team.
Reply from Jack Pollard, Administrative Sales & Marketing Support at The GranbyThank you for your positive feedback towards The Granby Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Take care & have a brilliant day
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Review of
The Granby
from U C (Resident) published on 24 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy staying here. Staff are friendly and always smiling. Happy to help. I feel I have good privacy and I like my own space and my room is lovely with a great view. Thank you.
Reply from Jack Pollard, Administrative Sales & Marketing Support at The GranbyThank you for your wonderful feedback about our home. We are pleased to hear that your experience is really positive and appreciate all of your kind comments about our team. We hope you continue to enjoy your stay & have a lovely day!
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Review of
The Granby
from Barnes W (Regular Volunteer) published on 11 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everyone at the Grandby is extreamly welcoming and very helpful and do everything to help the residents and make there time here as fun as possible . They are always doing activities and putting on fun things to do everyday . they are kind and considerate for peoples needs .
Reply from Jack Pollard, Administrative Sales & Marketing Support at The GranbyThank you! We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experiences at The Granby Care Home are so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care & have a wonderful day.
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Review of
The Granby
from Jo H (Daughter-in-law of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wonderful helpers who show just the most compassion and care. They could not be more genuine and skilled with utmost sincerity.
Reply from Jack Pollard, Administrative Sales & Marketing Support at The GranbyThank you for letting us know how we are doing at The Granby Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
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Review of
The Granby
from R S (Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
At first I didn't want to be in a care home. I tried everything to go home but after time I settled in and made loads of new friends which are amazing and are who have helped me to be able to go home safely today.
I am going to miss everyone, the time has been great and all the activities and trips
I am going to miss everyone, the time has been great and all the activities and trips
out to my favourite places, pubs and bowling was a highlight.
Thank you Granby so much.
Thank you Granby so much.
Reply from Louise Porter, Business Development Manager at The GranbyThank you for your lovely review. The team are very pleased to hear you enjoyed your stay at The Granby. You will be missed, you're more than welcome to stay again whenever you need us!
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Review of
The Granby
from M S (Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Harrogate is a beautiful place. The Granby is surrounded by beauty all year round. Sitting out in the front garden during summer with the activities team and friends, having ice cream. My room is lovely. Everyone is caring and always happy and brighten my day. I have made new friends who I now see every
day, and we enjoy dominoes and relaxing in the lounges.
Reply from Jack Pollard, Administrative Sales & Marketing Support at The GranbyThank you for your positive feedback towards The Granby Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Have a wonderful day.
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Review of
The Granby
from M D (Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Life is very different now, but it's good. I have made new friends and I am able to do the hobbies I love (well some, obvious reasons). All the staff are great, always helpful and caring. I have my low points but they are getting better now I'm settled.
Reply from Jack Pollard, Administrative Sales & Marketing Support at The GranbyThank you for your comments about your experience at The Granby Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. Have a wonderful day!
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Review of
Granby Rose Care Home
from Mary M (Husband of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both the management team and nursing staff are informative, compassionate, competent and very supportive. They made my husband's stay very comfortable and peaceful. I can not thank them enough.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Granby Rose Care HomeThank you Mary for letting us know how we are doing at Granby Rose Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. Take care & have a wonderful day!
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Review of
Granby Rose Care Home
from A A (Sister of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just can not fault brilliant in every way.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Granby Rose Care HomeThank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.
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Review of
Granby Rose Care Home
from S P (Son of Resident) published on 5 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager and her team provide excellent care to all the residents and visitors. The surroundings feel homely and the friendly staff are always calm, patient and understanding of the behaviours of dementia sufferers. Regular updates are given, usually by phone of events or incidents and we always
feel that everyone really does have our Mum's interest at heart.
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Review of
Granby Rose Care Home
from Jen B (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care mum recieves is great at Granby Rose, All the staff are friendly and kind, Mum is well taken care of, her needs met, they always make sure she is comfortable, she is fed well and treated well.
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Review of
The Granby
from Janet G (Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Thank you so much for the party in the ballroom. One of my family came all the way from Sheffield to join me for lunch then another friend came to see the magic show, he was a very clever man, good at his job. Then a lovely pony came. The staff all worked very hard to give us all a lovely Halloween
day - was one to remember. Thank you.
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Review of
The Granby
from R S (Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I like the food and the staff are great. I have unlimited cups of tea.
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Review of
Granby Rose Care Home
from Julie S (Wife of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have such admiration for the caring way two of the ladies work together along with the rest of their dedicated team.
I know my husband is getting the best care and it's delivered in such a caring way.
Thank you to all the team.
I know my husband is getting the best care and it's delivered in such a caring way.
Thank you to all the team.
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Review of
Granby Rose Care Home
from Eric B (Husband of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife is very well cared for by happy and excellent staff. She is always well dressed in a coordinated fashion as though some thought had been made. She now seems more settled and this is very reassuring for myself and my family.
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Review of
The Granby
from C B (Husband of Resident) published on 23 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I found The Granby staff all excellent and cannot find any fault with any of the staff from management to the laundry staff. I would also like to thank all the carers that looked after my wife while in your care for the last 15 months. They could not have given her more care as I know how stubborn my
wife was. They gave her good care. Thank you all for everything.
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Review of
Granby Rose Care Home
from Debra R (Daughter of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot fault the level of care at Granby Rose Care Home. My mother has been a resident for the last two years. During that time, her health has certainly deteriorated but, at every step of the way, Granby Rose has reacted to ensure she is comfortable and well looked after. All the staff are incredibly
kind with their care and generous with their time. Thank you so much, Granby Rose!
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Review of
Granby Rose Care Home
from Gillian K (Daughter of Resident) published on 18 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been a resident at Granby Rose for just over 2 years. I find that she can be left should I not be able to visit regularly without me worrying about her. None of us want to place a parent in a home, but I know that the staff and management run Granby for the benefit of the residents.
I
I
know my mother is quite difficult to deal with but the staff really do their utmost to see that she is safe, clean, fed and looked after. The cleaners are perpetually fighting a battle for cleanliness given that some of the residents are incontinent. They try hard to keep on top of it.
The manager is a first-rate leader and takes enormous care of her charges. If I feel I need to speak to her with concerns about my mother, I do. The staff are always busy dealing with the residents but their attitude is one of good humour and kindness. Four Seasons is extremely lucky to have such good people and she is excellent at choosing staff who will fit her ethos of kindness and compassion,
The manager is a first-rate leader and takes enormous care of her charges. If I feel I need to speak to her with concerns about my mother, I do. The staff are always busy dealing with the residents but their attitude is one of good humour and kindness. Four Seasons is extremely lucky to have such good people and she is excellent at choosing staff who will fit her ethos of kindness and compassion,
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Awards / Recognitions (5)
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