Care Homes Owned by Harbour Healthcare Ltd in Greater Manchester

My mum stayed here for 2 weeks respite care after she had been incredibly poorly, 4 weeks in hospital. We were going on holiday and needed somewhere we felt safe leaving her. When she arrived straight from hospital she was almost immobile and not eating. The transformation in just 2 weeks was incredible! When we took he rhome shw was eating 3 meals a day and walking well with a zimmer. Cannot thank the staff enough! Everyone at Woodlands is committed to providing 1st class care for the residents.

All is fab.

Top class care dads so happy which is a big weight off my mind .The food is high standard and 2 choices and all home cooked this home is like a hotel a lovely feel as soon as you walk through the door the staff r so lovely and nothing to much trouble and always smiling even though the job Is not easy by no means and underpaid . SO I'd like to thank the whole team ov staff who all work together to make this the best home ever and I'm talking from experience as iv worked in many home myself in the last 40 years and this is 5 stars well done to all

As a family we were very worried and nervous about my grandma having to go into nursing care, everybody knows that nursing homes get a bad rep but wow, what a nice surprise and huge relief! The care staff have been wonderful, always really welcoming. The nurses on Grandma's unit go above and beyond, we can't thank the staff on summer unit enough. Grandma has settled really well. Thank you to Julie, the home manager, for meeting with our family to put all of our worries to bed and being so welcoming and understanding. We appreciate how above and beyond you went for us! It is truly terrifying putting a loved one in care for the first time and we couldn't be happier knowing how well cared for she is. The place is clean, bright and homely. My grandma can be a stern woman so seeing her with a smile and saying wonderful things about the staff is amazing! Thanks everyone so much, I enjoy my weekly visits. Keep up the great work!

My Grandad has been staying here for some time and myself and my family are extremely happy with the care he is receiving on there Summer unit. The staff are so kind and helpful, I'm glad they are providing great care for him.

Our brother was moved to the Woodlands a few weeks ago. As a family, we were concerned about how he would feel after nearly 3 years in another home, but after visiting him in the new home for the past few weeks, our fears have gone away. The staff have all been first class, very friendly and professional. The home is very clean and beautifully decorated. We were all made to feel very welcome by everyone who worked at the wonderful place.

Excellent. Pleased to visit my friend who is settling into the home very well!

Our brother was moved from a care home where he had spent the last 2 1/2 years. As a family we were worried about the move, how he would be. But he's very settled. The staff are really nice and as a family we feel very at ease with them all. The Woodlands is lovely, the whole place is lovely.

Staff are amazing

I got to say the cakes were amazing

The care my father has received is practically non existent due to severe lack of staff. He has pressed the buzzer on numerous occasions for help going to the toilet and has wet himself so many times in just over a week. I have had to help him myself when visiting and so has my mother. The rooms are basic with no decent facilities and not even a tv. Considering we are paying £1700 per WEEK, this is just not good enough. Sadly I don't think my father has long left and I will be making a serious complaint in the future as frankly the care he is receiving, or lack of, is disgusting.

I dont know about the food i dont eat it so i cant comment .And hallelujah they have a proper entertainments officer i used to despair at the way residents were just sat slumped in a chair staring at the wall at least now some one is trying to and is motivating the residents .

My mother-in-law has been in hilltop around 2years now. We seen it change management from when she first arrived to now & management now is brilliant. Home is always clean & smelling fresh. Activities done by activity manager are amazing, especially the animal therapy. Keep up the great work!!

I always find my visits a happy experience.

I have no hesitation in recommending this Care Home !

Vernon

I honestly cannot speak highly enough about the team at Woodlands. My mum found it really difficult to settle at first and her behaviour at times was quite challenging, but the team have worked so hard at ensuring she felt safe, cared for and accepted and showed so much compassion. She now knows this is home and is really happy there. My dad has now recently moved to the home too. His dementia, especially the hallucinations he experiences, are more difficult to manage. However the team are committed to ensuring Dad feels supported, comfortable and wanted. They continually adjust their approach to supporting him depending on his needs at the time. They have been fantastic. They also recognise me as a carer, and always ask about my wellbeing too which I really appreciate. Thank you for all you do, you are incredible people with a heart of gold xx

My mother has been a resident at Peel Moat for eighteen months. Staff members are friendly and caring and keep me updated as to my mothers condition. The care home is clean and security is taken seriously. Visitors are very welcome and residents are treated with dignity and respect. We chose Peel Moat as two neighbours had prior experience with their parents being residents and it has fully lived up to our expectations.

My mum has only been in residence for 6 months but she has settled very well. All staff are friendly and accommodating. We feel that mum is well looked after which make us feel at ease knowing this.

Staff are fantastic! Very welcoming and caring. Facilities are just right too!