Harbour Healthcare Ltd in Greater Manchester | 5 Care Homes

Review of
St Catherine's Care Home
from Philip J (Friend of Resident) published on 2 February 2026 Submitted via Postal Card • Report

Overall Experience

My friend Peter came to St Catherine's Care Home in March 2025 from hospital and whilst only there for 7 or 8 months, I could not have wished for better care and treatment for what was a particularly challenging period in his life. The staff at all levels were absolutely wonderful. The communication

with myself was impeccable, I was never in doubt that he was receiving the best possible care.

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Review of
St Catherine's Care Home
from E W (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Extremely satisfied with the care and support my mother received. The home is bright, cheerful and pleasant. The food standard is excellent and the staff are a credit to the home.

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Review of
Peel Moat Care Home
from Jane P (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

I just wanted to say I am very pleased with the care my mother is receiving even though she has complex needs they are all meet with by the home. All the staff are very kind, caring ,helpful , friendly and make each visit a pleasure.

Reply from Charlotte West, Manager at Peel Moat Care HomeThank you for review, its nice to hear that you are happy with the care your mother is receiving and that the staff are friendly and make your visits a pleasure.

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Review of
Peel Moat Care Home
from J M (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

As a family we were concerned about having to move my mum into a care home but now feel that she is in the best place to get the support and care she needs.
The staff are friendly and helpful and the home is clean and welcoming.
Mum seems to be settling in well and making friends. She enjoys the company,

regular snacks, and especially the various activities.

Reply from Charlotte West, Manager at Peel Moat Care HomeThank you for your lovely review. We are happy to hear your mum is settling well and making friends and enjoys the company.

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Review of
Peel Moat Care Home
from S W (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report

Overall Experience

My mother moved to Peel Moat in November as she could no longer live independently. The staff have been universally compassionate, doing what is a very difficult job cheerfully. Mum is comfortable, well-fed and safe. I am particularly impressed with the medical care my mother is receiving, which is

exemplary. Thank you to all the staff at Peel Moat.

Reply from Charlotte West, Manager at Peel Moat Care HomeThank you for your review for Peel Moat. We are glad to hear your mum is comfortable and the staff are compassionate and keep you updated with any medical care and that she feels safe, i will pass this on to all the staff.

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Review of
Bright Meadows Care Home
from Laura E (Friend of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

My friend is upset at the lack of activities offered by the home.
There appears to be no residents meetings and no minibus available either. Both of which are in your advertising.
You may want to edit your email inviting me to review Bright Meadows. Do you realise it says "we home" instead of "

we hope"

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Review of
Woodlands Care Home
from Ann P (Sister-in-law of Resident) published on 11 December 2025 Submitted via Postal Card • Report

Overall Experience

All the staff are very friendly, and very clean everywhere.
My sister-in-law has been treated with care, now walking again with zimmer frame and is being taken to the toilet. Whenever I go to see her she looks happy and has banter with the carers.
All the reception staff are welcoming.

Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for your kind review. I am glad you find the home warm and welcoming.

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Review of
Bright Meadows Care Home
from M G (Son of Resident) published on 25 November 2025 Submitted via Postal Card • Report

Overall Experience

The home is clean tidy inviting, well managed, well run. The Staff are proffesional caring and on the ball, quickly picking up on residents needs & addressing them.

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Review of
St Catherine's Care Home
from J F (Wife of Resident) published on 24 November 2025 Submitted via Postal Card • Report

Overall Experience

You have made my husband a new man. Thank you so much.

Reply from Jack Pollard, Administrative Sales & Marketing Support at St Catherine's Care HomeThank you so much! Feedback like this goes a long way into ensuring our staff are doing the best job possible, and we are so happy to hear that your husband is feeling better. Take care & have a wonderful day!

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Review of
Hilltop Court Care Home
from Jacqueline T (Wife of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

Most of the staff work to high standard; however, on occasion, certain members of staff have not delivered satisfactory care towards my husband. I have had to put complaints in.

Reply from Selina Ali, Home Manager at Hilltop Court Care HomeThank you for your comments about your recent experience at Hilltop Court Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were pleased with the quality of our care. We are working closely with all staff to ensure they are providing high standard and person centered care to all residents.

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Review of
Hilltop Court Care Home
from Christine D (Wife of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been living in Hilltop Court Care Home for almost 3 years. I have always been satisfied with the care he has received. There has been a lot of changes over the years, some staff have left and new staff starting but he is quite content. His room is always clean, in fact, the cleaning is

very good all over the home. I do think they should get more stimulation, but they are trying to do this. The staff always make a fuss on birthdays, etc.

Reply from Selina Ali, Home Manager at Hilltop Court Care HomeThank you for your comments about your recent experience at Hilltop Court Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. We hope to see you again soon & have a wonderful day!

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Review of
Bright Meadows Care Home
from J A (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report

Overall Experience

My mum has lived here for 2 weeks. The care she's receiving is very good. She's always clean and she looks to be settling in. She likes their food too. It's so good to see mums being taken care of, nothing seems to much trouble. Thank you.

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Review of
St Catherine's Care Home
from Patricia H (Sister of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

I am very happy.

Reply from Jack Pollard, Administrative Sales & Marketing Support at St Catherine's Care HomeThank you for sharing how you feel about our wonderful home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.

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Review of
St Catherine's Care Home
from Jean L (Friend of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

I visit a friend and am happy to know she is safe and well looked after. The staff are very welcoming and pleasant.

Reply from Jack Pollard, Administrative Sales & Marketing Support at St Catherine's Care HomeThank you Jean for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive and look forward to seeing you again soon. Take care.

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Review of
St Catherine's Care Home
from L J (Daughter of Resident) published on 13 October 2025 Submitted via Postal Card • Report

Overall Experience

Some of the staff are v caring and helpful but this isn't consistent across the board. At times the main lounge only has one or even no staff present. The grey rom where you can visit the residents is ideal when there's a few family members wanting to visit. I've noticed positive changes in numbers

of staff, smartness of staff and cleanliness etc since harbour took over.

Reply from Jack Pollard, Administrative Sales & Marketing Support at St Catherine's Care HomeThank you for your feedback. We appreciate you taking the time to share your views. All of the team are committed to providing the best possible care experience for all of our residents and we are disappointed to hear that you feel this has not happened in your case. We appreciate all of your comments and we would welcome an opportunity to discuss this further with you. If you have any concerns, please discuss these with the Home Manager.

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Review of
Woodlands Care Home
from K H (Sister of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

Woodlands Care Home cannot be faulted. My sister has been a resident there for several years and her care has been excellent. All the members of the Woodlands team treat her and other residents with absolute care and respect. They are genuinely concerned to ensure all her needs are met. They keep me

and my relatives fully informed and contact us immediately if there are any concerns. She is always clean, as is the whole home. When she is ill, she is well looked after; when there are health concerns, medical professionals are immediately involved.
Relatives' concerns are dealt with immediately. There are regular meetings where they are free to air any concerns. Policy is often modified as a result of relatives' observations and they are kept informed about any changes. The warmth of the welcome at reception is a true reflection of the Woodlands atmosphere. I would recommend it unreservedly to anybody seeking a suitable home for a loved one.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Woodlands Care HomeThank you for your comments about your experiences at Woodlands Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. I will pass these comments on to the staff. Take care & have a wonderful day!

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Review of
Woodlands Care Home
from Susan H (Partner of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

My partner had a stroke in January 25 at this time he went to hospital and I was told he would not survive the weekend, but he proved them wrong and after 2 weeks he returned to Woodlands. However he was not eating and drinking, he was reviewed by a Paramedic from the GP surgery who was excellent with

T and myself, she said she was not ready to give up on him yet , and with the care and determination of her and the staff on his unit his recover is unbelievable, his mobility is still poor and he still had thickener in his fluid , he as been revisited by SALT and is now on level 6 diet, he is back to the character he was before, I can't thank them enough,

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Review of
Woodlands Care Home
from Zen B (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

Woodlands is the best! Our mum has been a resident for almost 2 years on Daisy Hill. The care mum has received from the team has been top notch. Lisa/ Jayne/ Kate and all of the staff have shown mum such patience and affection during the last few years. Although our mum can't communicate well anymore,

she can still say I love you, and we know this is because she feels safe and well looked after at Woodlands. Her bedroom is always clean and tidy, clothes washed and hair done. Thank you team - we will always be grateful for the kind hearted and professional culture you have created at Woodlands.

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Review of
St Catherine's Care Home
from Bev B (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum has only been here about 3 weeks + seems settled + looked after. The staff are all lovely with all the residents there seems to be plenty of activities.

Reply from Jack Pollard, Administrative Sales & Marketing Support at St Catherine's Care HomeThank you Bev for your positive feedback towards St Catherine's Care Home. We are pleased to hear how satisfied you are with the care and activities provided by the home. We are committed to delivering fun and entertainment into the home for all of the residents to enjoy. Take care & have a great day!

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Review of
St Catherine's Care Home
from David F (Sister of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother's time at St Catherine's was sadly limited but during the time before she passed was excellent mainly driven by the professionalism, empathy and genuine care shown by staff. I have to spotlight Janet who demonstrated the attributes of an angel when my mother passed. Her honesty, sensitivity

and genuine empathy made the worst moments possible. All staff made us feel welcomed, and provided assurance that my mother was being cared for in her final days with dignity and respect. Thank you.

Reply from Jack Pollard, Administrative Sales & Marketing Support at St Catherine's Care HomeThank you for your wonderful feedback about our home. We are very sorry to hear of your loss, so offer our deepest condolences to you and your family. We are pleased to hear that you felt your mother was treated with great care and dignity, and appreciate all of your kind comments about our team. If there is anything more we can do, please do not hesitate to get in touch. Take care.

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Care Homes Owned by Harbour Healthcare Ltd in Greater Manchester

Harbour Healthcare Ltd Locations in Greater Manchester (5)

Harbour Healthcare Ltd Reviews in Greater Manchester (469)

St Catherine's Care Home

St Catherine's Care Home

Peel Moat Care Home

Peel Moat Care Home

Peel Moat Care Home

Bright Meadows Care Home

Woodlands Care Home

Bright Meadows Care Home

St Catherine's Care Home

Hilltop Court Care Home

Hilltop Court Care Home

Bright Meadows Care Home

St Catherine's Care Home

St Catherine's Care Home

St Catherine's Care Home

Woodlands Care Home

Woodlands Care Home

Woodlands Care Home

St Catherine's Care Home

St Catherine's Care Home

Awards / Recognitions (5)

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