Harbour Healthcare Ltd in Greater Manchester | 5 Care Homes

Review of
Bright Meadows Care Home
from A E (Wife of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

My review of the care home is that it is an excellent home for my husband. It is a caring and clean home.

Reply from Julie Valentine, Home Manager at Bright Meadows Care Home

Thankyou for your lovely review, its a pleasure to read. We are really pleased that you say your husband is well cared for. The team are always on hand to help, so please do speak to them if you have any questions. Best Wishes

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bright Meadows Care Home
from J M (Husband of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

It was my wife's birthday on 19 March she had a lovely day. We went to the community room and played music with many residents and friends. My daughter and sister came we had drinks and cake it was lovely. The day after her sister came and we sat in the garden with the weather being nice. Other residents

came out we had a really good time. Thanks to all the staff she had a wonderful birthday.

Reply from Julie Valentine, Home Manager at Bright Meadows Care Home

Thankyou for your lovely review, its a pleasure to read. We are really pleased that your wife and all of you enjoyed the birthday celebrations. . The team are always on hand to help, so please do speak to them if you have any questions. Best Wishes

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bright Meadows Care Home
from John H (Friend of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Very impressed with the care home. Rooms are kept very clean and my friend is very well looked after. All the staff I have met are lovely and are very helpful. Always have a smile on their faces under very difficult conditions as my friend like a lot of the residents are not very well.

Reply from Julie Valentine, Home Manager at Bright Meadows Care Home

Thankyou for your lovely review, its a pleasure to read. We are really pleased that you say your friend is well cared for . We have a fantastic team at Bright Meadows who do work tirelessly to provide the best possible care and also a lovely, clean environment. Best Wishes

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodlands Care Home
from Charys G (Granddaughter of Resident) published on 28 April 2025

Submitted via Website • Report

Overall Experience

The staff on Daisy Hill are always amazing looking after my Grandma. They treat her with kindness, respect and show they always care. As a regular visitor I love seeing the staff and they always make me feel welcome. The space is always clean and all residents are seen to be treated with so much care.

Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you so much for your review. All the team work so hard to ensure our residents receive the best care. We are always looking to improving the environment for our residents. Glad you feel the warm welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodlands Care Home
from J L (Daughter of Resident) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum has only been here a short time but has settled well. All staff are attentive, supportive and strive to help as much as possible. Also have a very positive & caring attitude to residents and visitors alike.

Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you very much for your review. So nice to hear mum has settled in, the team strive to ensure new residents settle in, so it is like home from home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bright Meadows Care Home
from M G (Son of Resident) published on 31 March 2025

Submitted via Postal Card • Report

Overall Experience

I am generally quite happy with the care my mother has recieved. Staff have been quick to pick up on issues that need addressing and to deal with any of my concerns. The place is always clean and tidy and bright and airy. Staff & management are friendly & helpfull. Coming into care is a big adjustment

for my mother to make and staff are aware of that and respond accordingly.

Reply from Julie Valentine, Home Manager at Bright Meadows Care Home

What a lovely review, such a pleasure to read. Thank you for sharing your thoughts. With best wishes Julie

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Peel Moat Care Home
from Catherine W (Daughter of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

The staff in this care home really go that extra mile . During my mother's recent 90th birthday they did all they could to make our family welcome in helping mum celebrate in style with live music, flowers, balloons , banners and a lovely birthday cake. My mother has been here for two years and despite

her dementia , she is thriving.
Any questions or suggestions are dealt with promptly and we are always kept up to date with any health issues. This is a Care home that really cares !

Reply from Charlotte West, Manager at Peel Moat Care Home

Thank you for this wonderful review for Peel Moat Care Home, I'm glad mum enjoyed her 90th party and your family felt welcome and enjoyed the live music. Your mum is well loved by the staff and hope she continues to thrive. Best wishes

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Peel Moat Care Home
from PAUL L (Great-Nephew of Resident) published on 28 March 2025

Submitted via Website • Report

Overall Experience

The care my great-aunt has received since the beginning of the year has, on the whole, been excellent. The facility is clean & well staffed. The care staff are by far Peel Moat's greatest asset. Dedicated, caring, respectful and empathetic, not only to the residents but also to their families. They're

always happy to engage with family members and have a quick chat before continuing their good work. The administration and management team are excellent too, open to feedback or family concerns, however small, offering reassurance and always ensuring that any issues raised are addressed quickly. Nothing is ever too much trouble. We've also received regular updates too regarding our great-aunt's progress and any issues that may be affecting her physical health or wellbeing. I cannot recommend Peel Moat Care Home highly enough for the standard of care they provide. They provide excellent service as well as peace of mind to families.

Reply from Charlotte West, Manager at Peel Moat Care Home

Thank you for this fantastic review for Peel Moat Care Home, i am happy you find the staff dedicated and caring and that the administration and management were open to feed back of your concerns. Your great aunt has been a pleasure to have at Peel Moat and staff enjoy spending time with her. Best regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodlands Care Home
from Joe S (Son of Resident) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

Over the Christmas period my dad's dementia became too much for my mum to manage and we took the very difficult decision to seek care for him. Woodlands has made all of this so much more straightforward than we imagined. The staff have been amazing with him and all of the difficult red tape was handled

for us by the office team. All of his needs are catered for and he is so well looked after.

Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you for your kind review of Woodlands care home, We are so pleased that you found the transition to be smooth and bearable for your dad. Our team know the importance of ensuring that families are listened to and supported, so it's good to know that you experienced that. Every team member at Woodlands works incredibly hard to ensure that Woodlands is a welcoming, lovely and clean environment and that your dad receives the best of care. Kind regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Peel Moat Care Home
from F M (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience

Overall, this is a good care home.
My mum has been resident here for 7.5 years and is happy here.
I am mostly happy with her care...the manager is very approachable and always available to speak to, if needed. The majority of the care staff are polite, friendly and kind. I always feel welcome when

I visit.
Some go the extra mile.
The activities team are amazing - they carry out lots of great activities and allow all residents to get involved where they can. This has been particularly good for my mum.
It is lovely that they have an accessible jacuzzi bath and a visiting hairdresser.
As with all care homes, there are some issues, but these are minor and usually addressed promptly.
I have had some issues with my mum's clothes...items going missing, items not hung up in her wardrobe, some incorrect items and sometimes not her clothes have been put on her and photographed and put on Facebook.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Peel Moat Care Home

Thank you for your review of Peel Moat Care Home! It's lovely to know that your Mum is settled and that you are happy with her care. The Manager is lovely and is always there for you if you need help. Our team work really hard to provide the best care possible and to offer fantastic activities, and we're really pleased your Mum joins in! We always look forward to your visits and can't wait to see you soon. Kind regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bright Meadows Care Home
from K H (Wife of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

First christmas at Bright Meadows, I was very anxious at this thought. We saw family in the morning, and the rest of the day was great, great christmas dinner with other residents and their families, music, singing and dancing. The staff made a masive difference to our christmas day. Thank you winter

unit and to all carers who worked hard christmas day to make it enjoyable, for everyone.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Bright Meadows Care Home

Thank you for kind words! It wonderful to know you had a lovely experience at Christmas time at Bright Meadows. The team really went above and beyond to ensure everyone had a great time and we're really pleased you enjoyed the Christmas dinner, the music, the singing and the dancing! Kind regards, Clare

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodlands Care Home
from C H (Daughter of Resident) published on 7 February 2025

Submitted via Postal Card • Report

Overall Experience

The staff have made the whole transition into a care home situation so much more bearable. The time they give the family to listen and support is invaluable. Every member of the team - the maintenance, the cleaner, the management, the administrator, the front desk lady, and the caring team - each one

has been so lovely as well as professionally outstanding. It is a huge relief to know our mum is safe, clean and well-cared for. Thank you so much.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your kind review of Woodlands Care Home! We are so pleased that you found the transition to be smooth and bearable for your Mum. Our team know the importance of ensuring that families are listened to and supported, so it's good to know that you experienced that. Every team member at Woodlands works incredibly hard to ensure that Woodlands Care Home is a welcoming, lovely and clean environment and that your Mum receives the best of care to keep her clean and well-cared for. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Hilltop Court Care Home
from J R (Sister of Resident) published on 4 February 2025

Submitted via Postal Card • Report

Overall Experience

I was very impressed with the overall experience here, but especially with the high standard of care given by the staff to the residents, delivered with care and compassion.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Hilltop Court Care Home

Thank you for your review of Hilltop Court Care Home! We're so pleased that you find the care to be of such a high standard; it's wonderful to know that you see that residents are looked after with care and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Catherine's Care Home
from Michelle B (Daughter of Resident) published on 3 February 2025

Submitted via Postal Card • Report

Overall Experience

St Catherine's Care Home provided excellent care for my mum since she moved in. Earlier in the year, they looked after her and her family up to the end with professionalism, dignity and understanding. We would recommend to others. Thank you very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Catherine's Care Home
from Kathleen N (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Staff amazing and make the home fantastic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodlands Care Home
from K E (Friend of Resident) published on 22 January 2025

Submitted via Postal Card • Report

Overall Experience

I have visited Woodlands a few times since my dear friend became a resident in September. Each time I visit I'm greeted by a friendly receptionist and welcomed by staff. Woodlands is spotlessly clean (smells fresh, not like other homes) and I know my friend is looked after by the very caring staff.

Lots of care is shown by beautiful displays in the halls and foyer and activities seen to be enjoyed by residents. Well done!

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely review of Woodlands Care Home! It's great to know that you are happy with the care that your friend receives and that the team are very welcoming and caring. Our team work very hard to ensure that they provide a lovely, spotlessly clean environment for their residents. The activities at Woodlands are fabulous and both the team and the residents love to create amazing displays to show off their work! Kind regards,

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Bright Meadows Care Home
from Elizabeth G (Friend of Resident) published on 14 January 2025

Submitted via Postal Card • Report

Overall Experience

The overall experience has always been excellent, from walking through the front door at reception to when I come back out again. All the staff, reception, cleaners, carers, are really good, very helpful and are willing to do anything for residents and visitors. I have never seen anything other than

caring staff and the place is always spotless. The staff should be very proud as this type of job is not easy and my mind is at rest knowing my friend is receiving such good care.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Bright Meadows Care Home

Thank you for your kind review of Bright Meadows Care Home! We're so pleased that you always have an excellent experience. We have a fantastic team at Bright Meadows who do work tirelessly to provide the best possible care and also a lovely, spotless environment. It's great to know that your mind is at rest knowing your friend is receiving good care. Kind regards, Clare.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Woodlands Care Home
from Mandy C (Daughter of Resident) published on 13 December 2024

Submitted via Website • Report

Overall Experience

My mum has only been in Woodlands for two weeks so far due to her not being safe at home anymore. And wow what an amazing place. When you walk in, it smells lovely and you're welcomed with a big smile from the lady on the desk. All the staff seem happy and will chat with you about any concerns. They

have activities on most days, which my mum enjoys. The rooms are spacious with en-suites and we can take items from home, we took a lot of family pictures and they were soon put up on her walls. It's so good to see our mum happy again, we can also take her dog in to visit and he gets spoilt also. My mum is still settling at the moment but as a family, we are very happy with Woodlands and know we made a great choice.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely words about Woodlands Care Home! We are so pleased that your mum is happy and she will settle in no time. Woodlands Care Home is a lovely environment that the team work hard to keep nice and clean. They make sure that rooms as just as our residents like, with their own items from home. Our activities are excellent and there is something to suit everyone! We love seeing your mum's dog too and always enjoy giving him a good fuss! Kind regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
Peel Moat Care Home
from Christine T (Next of Kin) published on 1 November 2024

Submitted via Website • Report

Overall Experience

The staff were welcoming and everywhere clean and fresh smelling. Residents were having their individual needs met and I heard a staff offer to fetch an item from a resident's room and said "it's no trouble." Staff came to explain about our resident's medical condition. They always make time to listen

if you need to share information. Glad we chose Peel Moat it put our minds at rest knowing that our loved one is happy and contented and we did the best we could for them.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Peel Moat Care Home

Thank you for your kind review of Peel Moat Care Home! We pride ourselves on providing our residents with a clean and fresh environment and our staff work hard to go the extra mile to look after all of our residents. Our staff are always happy to talk to you and keep you up to date with your loved ones well being. We are so glad that your minds are at rest with choosing Peel Moat Care Home! Kind regards, Executive Administrator to the Board of Directors

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of
St Catherine's Care Home
from Cheryl M (Daughter of Resident) published on 18 October 2024

Submitted via Postal Card • Report

Overall Experience

The staff are fabulous and so caring and hardworking. They are very welcoming to visitors and extremely helpful. I would recommend St Catherine's to anyone looking for a care home setting for their loved one. The staff liaise well with the family, keeping us informed and we have lots of input into how

best to help Mum and feel listened to and considered in her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Care Homes Owned by Harbour Healthcare Ltd in Greater Manchester

Harbour Healthcare Ltd Locations in Greater Manchester (5)

Harbour Healthcare Ltd Reviews in Greater Manchester (423)

Bright Meadows Care Home

Bright Meadows Care Home

Bright Meadows Care Home

Woodlands Care Home

Woodlands Care Home

Bright Meadows Care Home

Peel Moat Care Home

Peel Moat Care Home

Woodlands Care Home

Peel Moat Care Home

Bright Meadows Care Home

Woodlands Care Home

Hilltop Court Care Home

St Catherine's Care Home

St Catherine's Care Home

Woodlands Care Home

Bright Meadows Care Home

Woodlands Care Home

Peel Moat Care Home

St Catherine's Care Home

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers