Harbour Healthcare Ltd in Devon | 3 Care Homes

Review of
Devonshire House and Devonshire Lodge Care Home
from J Y (Niece of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

I have visited my aunty on a number of occasions before her recent passing. I can honestly say the care and compassion shown to my aunty and us as a family was exemplary.
The care assistants really do care and all seem to really enjoy their jobs. There is a lovely atmosphere in the home. My aunty

never had a bad word to say about anyone there, and also really enjoyed the food.
I would recommend this place to anyone looking for care.

Reply from Melanie Isherwood, Manager at Devonshire House and Devonshire Lodge Care HomeThank you so much for taking the time to review, we totally adored supporting your Aunty here at Devonshire and will all sincerely miss her. Sincere best wishes to you and your family.

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Review of
Belle Vue Care Home
from A S (Friend of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

All very excellent

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Review of
Elburton Heights Care Home
from Peter P (Husband of Resident) published on 24 November 2025 Submitted via Website • Report

Overall Experience

My wife has been in Elburton Heights care home since February 24 I have nothing but I praise for the way she is treated management first class admin staff first class Nursing staff first class care staff very patient first class entertainment very good
My wife gets looked after very well always clean

and tidy
You need a lot of patience to deal with what the management and all the team do

Reply from Abi Baker, Manager at Elburton Heights Care HomeThank you so much for taking the time to share your kind words. We are grateful for your praise and delighted to hear that your wife is receiving the high standard of care, patience and support she deserves.

Our management, administration, nursing and care teams take great pride in creating a safe, clean and welcoming environment, and it means a great deal to everyone to know their efforts are appreciated. We are also pleased that you are happy with the daily activities provided.

Supporting our residents and their families is at the heart of what we do, and your feedback is a wonderful reminder of why we do it. Thank you again for your trust in us.

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Review of
Belle Vue Care Home
from Chrisitne P (Wife of Resident) published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

Home from home, feeling of care love and respect, staff amazing.
Staff always willing to care and assist at any time.

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Review of
Belle Vue Care Home
from Edna A (Friend of Resident) published on 19 November 2025 Submitted via Postal Card • Report

Overall Experience

Staff are friendly and helpful and staff and patients will alway wave to me and smile, the entertainment is fun for all, sometimes the person I see doesnt respoond much but begins to when I read stories to her.
We all need to care more about our elderly people as when you talk to them a lot have beautiful

memories of their lifes they love it when people take interest in them we all get to it one day.

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Review of
Devonshire House and Devonshire Lodge Care Home
from H H (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

Excellent place to stay, my mum loves and enjoys everything.

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Review of
Devonshire House and Devonshire Lodge Care Home
from Lucinda W (Relative of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

Today I attended a family birthday party of a resident in the home. The staff decorated and catered for us all brilliantly. The staff were happy, caring and attentive. Thank you so much. You also cared for my nan before she passed away and provided great care for her and even attended the funeral. We

will always be grateful.

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Review of
Devonshire House and Devonshire Lodge Care Home
from D S (Daughter-in-law of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

Marian is so happy at the home, having carers looking after he. She is so well cared for. Lots of activities to do and the home has a lovely atmosphere.

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Review of
Belle Vue Care Home
from Linda M (Friend of Resident) published on 28 October 2025 Submitted via Website • Report

Overall Experience

I consider my friend to be well cared for and safe. At times she is at a loss to know what to do in a morning, but the afternoons always have a planned activity. Most of the staff are friendly and have the resident's needs at the forefront of their work. Of the care homes that I visit this is one of

the best.

Reply from Tina Bartin, Manager at Belle Vue Care HomeThank your feedback. We are grateful to hear that you feel your friend is well cared for and safe with us and this means a lot to us. We appreciate your kind words about our staff and daily activities. Your comment about morning times is helpful, and well continue looking at ways to ensure there are meaningful options are offered. Thank you again for your support and for acknowledging our efforts to make our home one of the best.

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Review of
Belle Vue Care Home
from Patricia B (Sister of Resident) published on 27 October 2025 Submitted via Website • Report

Overall Experience

My brother has resided at Belle Vue Nursing Home for nearly three years and the care he has received is outstanding. He is very well cared for in this exceptional clean, bright and friendly care home. We count our blessings every day that we came to Belle Vue and hope to spend many more years to come.

Reply from Tina Bartin, Manager at Belle Vue Care HomeThank you so much for your kind words and for taking the time to share your experience. We're truly delighted to know your brother feels well cared for at Belle Vue. We take great pride in providing a clean, friendly, and supportive environment for all our residents. We're grateful for your trust.

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Review of
Belle Vue Care Home
from J J (Friend of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

I am a family friend of David and I visit Belle Vue several times a week. The staff are very caring and attentive at all times not just to my friend but everyone. I am always impressed by the high standards of care and cleanliness. It is the best Care Home I have visited. David is very lucky to be

so well looked after.

Reply from Tina Bartin, Manager at Belle Vue Care HomeThank you so much for your kind words and for taking the time to share your experience. Our team takes great pride in providing high standards of care and maintaining a clean, comfortable environment for all our residents. It means a lot to know that our efforts are noticed and appreciated. Well be sure to share your lovely feedback with the whole team.

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Review of
Belle Vue Care Home
from Andrew G (Son of Resident) published on 21 October 2025 Submitted via Website • Report

Overall Experience

My first visit for some months and glad to say the usual excellent standard of care is still maintained. Lovely, caring staff - the same friendly faces and excellent care shown by all. This gives myself and family total peace of mind and happiness that mum is in the best of hands daily.

Reply from Tina Bartin, Manager at Belle Vue Care HomeThank you for your kind review. We're grateful to hear that your recent visit was a positive experience and that you continue to feel confident in the care your mum receives. we take great pride in maintaining high standards of care to ensure our residents feel supported and respected.

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Review of
Belle Vue Care Home
from Kirsty C (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report

Overall Experience

I cannot thank Belle Vue enough for the care and dedication they provide. During such a difficult time knowing that your loved one is cared for in a genuine home from home environment is a huge comfort.

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Review of
Belle Vue Care Home
from D B (Daughter of Resident) published on 17 October 2025 Submitted via Website • Report

Overall Experience

Belle Vue has grown and developed for the better during the three years that my mother has been a resident there. Overall issues have been addressed and they are good at listening although between different staff tiers communication could be better. The activities team are creative with the small budget

they are given and I would like this to be recognised and to be increased to enable all residents the stimulation and participation that they deserve. A better retention of staff will improve consistency of care and the residents welfare and less money using agency staff could be inputted into the care. More recognition of staffs hard work and commitment would go a long way and will help with retention. The care and quality is good. Thank you.

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Review of
Belle Vue Care Home
from Graham W (Husband of Resident) published on 13 October 2025 Submitted via Website • Report

Overall Experience

I have found everyone at Belle Vue very helpful, caring and polite. My wife feels at home there and I am more than happy with that. The home is very presentable and maintained to a very good standard.

Reply from Tina Bartin, Manager at Belle Vue Care HomeThank you for your kind words. We are pleased to hear our team to be helpful, caring, and polite. Providing a welcoming and well-maintained environment is very important to us, and its great to know this has made a positive difference for you both. Your feedback means a lot to our team.

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Review of
Belle Vue Care Home
from Simon H (Son of Resident) published on 9 October 2025 Submitted via Website • Report

Overall Experience

My mother, who has severe dementia, has been at Belle Vue since March 2025. Unfortunately her previous residential home could no longer meet her needs so we were faced with the challenge of quickly finding somewhere more suitable. Tina and her colleagues were fantastic when we visited and we were reassured

my mother would be safe and be given the right care. We live some distance away, but have total confidence that she is in good hands. We cannot visit often so are completely reliant on the staff and management who inform us of any issues. We aren't there often enough to comment on the activities. All staff are friendly and approachable and the home is well maintained and clean. An excellent care home.

Reply from Tina Bartin, Manager at Belle Vue Care HomeThank you so much for taking the time to share your kind words. We understand how difficult it can be when loved ones live at a distance, and were pleased that our teams communication helps you stay updated and confident in your mothers care. Your comments about the friendliness of our staff and the cleanliness of the home mean a great deal to us. We appreciate your trust and will continue to do our very best to provide the highest standard of care for your mother.

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Review of
Belle Vue Care Home
from R M (Brother of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

Very caring and helpful staff.
Brother is very happy and the nurses are very good in tending to all his needs. All the staff members make him feel at home and part of the family. Well done to everyone.

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Review of
Belle Vue Care Home
from A M (Sister-in-law of Resident) published on 7 October 2025 Submitted via Postal Card • Report

Overall Experience

Very caring and helpful staff, always looks and smells clean and tidy. Patients respond to cheerful, smiling help. Brother-in-law has settled and is very happy here. The nurses keep an attentive watchful eye on him. Thank you everyone at Belle Vue.

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Review of
Devonshire House and Devonshire Lodge Care Home
from T E (Son of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

Staff are all nice and helpful. They take care of Mum well. It does take time if Mum steps on mat for them to come, but I appreciate staff shortages at times. The home is usually clean.

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Review of
Devonshire House and Devonshire Lodge Care Home
from Susan G (Daughter of Resident) published on 2 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother came to Devonshire just over a year ago and it has been lovely to see her blossom over this time. The staff who care for her are so very kind and considerate of her needs. I would love to decorate her room but she is having none of it and is happy how it is. I must give a shout out to the

entertainment/activities team who go above and beyond with so many ideas to engage Mum. Also Lynda in reception answering my endless enquiries.

Reply from Melanie Isherwood, Manager at Devonshire House and Devonshire Lodge Care HomeDear Susan, thank you so much for taking the time to provide this review, I will share your feedback with our colleagues. Meanwhile, we are always happy to decorate your Mum's room with however she prefers if she changes her mind and would like her room decorated differently.

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Care Homes Owned by Harbour Healthcare Ltd in Devon

Harbour Healthcare Ltd Locations in Devon (3)

Harbour Healthcare Ltd Reviews in Devon (289)

Devonshire House and Devonshire Lodge Care Home

Belle Vue Care Home

Elburton Heights Care Home

Belle Vue Care Home

Belle Vue Care Home

Devonshire House and Devonshire Lodge Care Home

Devonshire House and Devonshire Lodge Care Home

Devonshire House and Devonshire Lodge Care Home

Belle Vue Care Home

Belle Vue Care Home

Belle Vue Care Home

Belle Vue Care Home

Belle Vue Care Home

Belle Vue Care Home

Belle Vue Care Home

Belle Vue Care Home

Belle Vue Care Home

Belle Vue Care Home

Devonshire House and Devonshire Lodge Care Home

Devonshire House and Devonshire Lodge Care Home

Awards / Recognitions (5)

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