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Care Homes Owned by Harbour Healthcare Ltd in Durham

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Harbour Healthcare Ltd in Durham

Only the locations & reviews in Durham for Harbour Healthcare Ltd are showing below.

View the details of all 41 locations (with 3177 reviews) owned by Harbour Healthcare Ltd

Harbour Healthcare Ltd Locations in Durham (5)

 - Browse 5 Care Homes owned by Harbour Healthcare Ltd in Durham
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Redwell Hills Care Home
St Ives Road, Leadgate, Consett DH8 7SN 
9.7 49 reviews
Redwell Hills Care Home, Consett, Durham
"Recently visited my friend, whom I haven't seen in a while, and the first time I visited the home. The home was clean, the staff were very…"   Read all 49 reviews
  • from £1,286 / week
  • 47 Rooms
Location Type Care Home

Redwell Hills Care Home is located near Consett in Leadgate and is close to shops, public transport and amenities. The service provides residential care for people who need support with everyday ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Hollie Hill Care Home
Durham Road, Stanley DH9 6QZ 
9.4 83 reviews
Hollie Hill Care Home, Stanley, Durham
"In the short time I have been here, I have found staff and management excellent. I have experienced being cared for as an individual, all…"   Read all 83 reviews
  • from £1,390 / week
  • 62 Rooms
Location Type Care Home

Hollie Hill Care Home is located in Stanley in County Durham. This purpose built care home provides residential, nursing and dementia care for the frail elderly and for those requiring dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Abigail Lodge Care Home
Gloucester Road, Delves Lane, Consett DH8 7NJ 
9.3 86 reviews
Abigail Lodge Care Home, Consett, Durham
"We recently moved our mum into this care home, and we couldn't be happier with the decision. From the very beginning, the staff have been…"   Read all 86 reviews
  • from £1,205 / week
  • 60 Rooms
Location Type Care Home

Abigail Lodge Care Home is located in Delves Lane, Consett and is close to shops, amenities, public transport and the M1 motorway link. Consett town centre is less than one mile away. This ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Barrington Lodge Care Home
Berkshire Place, St Andrews Way, Bishop Auckland DL14 6XX 
9.3 65 reviews
Barrington Lodge Care Home, Bishop Auckland, Durham
"This was my first experience of intermediate care. I was initially apprehensive but the staff made me feel welcome. I was well cared for…"   Read all 65 reviews
  • from £1,181 / week
  • 70 Rooms
Location Type Care Home

Barrington Lodge Care Home is found in Bishop Auckland, County Durham, in a central location close to local amenities. The team there help enable people of all abilities to live their lives as ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
Brockwell Court Care Home
9 Cobden Street, Consett DH8 6AH 
8.8 40 reviews
Brockwell Court Care Home, Consett, Durham
"I would just like to thank the Manager and her team for taking such good care of my mam. We are 18 months into a dreadful disease and have…"   Read all 40 reviews
  • from £1,360 / week
  • 75 Rooms
Location Type Care Home

Brockwell Court Care Home is located in the centre of Consett, Durham, and is ideal for getting around easily. The home is very relaxing with bright, airy spaces throughout. Outdoors, the home has ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care

Harbour Healthcare Ltd Reviews in Durham (323)

9.4

Harbour Healthcare Ltd has a Group Review Score of 9.4 (9.411) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Harbour Healthcare Ltd must have a Review Score.

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Review of

Hollie Hill Care Home

from D H (Son of Resident) published on 4 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From admission to now, I can not fault the care offered to Mum. Carers have taken a personal interest in her needs, and requests have been dealt with promptly.
After 24 hours, the first laundry had been labelled and returned.
The support for us as a family and mum is ongoing and improving as we all
get used to the system and facilities available.
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Review of

Hollie Hill Care Home

from Mick H (Son of Resident) published on 4 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Compared to other homes we viewed, Hollie Hill is head and shoulders above the others we were offered. Staff are attentive and caring. The room is clean and well maintained, food is well cooked and presented. So far, we are very satisfied with mother's care.
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Review of

Hollie Hill Care Home

from Elizabeth W (Wife of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Happy with care & support. Visitors always made welcome (cup of tea when needed). Could do with new cups, cutlery, wheelchair etc chairs - visitors. More choices for patients unable to eat food (processed only). Maintenance man excellent for any problems. Would recommend to family & friends.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Hollie Hill Care HomeThank you for your comments about Hollie Hill Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again
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Review of

Hollie Hill Care Home

from Laurance M (Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the short time I have been here, I have found staff and management excellent. I have experienced being cared for as an individual, all my needs cared for. Would certainly recommend this care home.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Hollie Hill Care HomeThank you for your comments about your recent experience at Hollie Hill Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Have a lovely day!
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Review of

Hollie Hill Care Home

from Edwin W (Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came into Hollie Hill Care Home not knowing what to expect. What I have experienced is complete careing. The staff go out of there way to help and care for my needs and medication, personal hygiene in myself and environment. Management employees are excellent, communicating explaining and advising
and being friendly and helping out where needed.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Hollie Hill Care HomeThank you Edwin for your feedback following your experience at our home. We are happy to learn it is a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review of

Hollie Hill Care Home

from Peter K (Husband of Resident) published on 27 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home I would recommend as being the best care home in Stanley. All the staff are excellent on the clinical section, both day and night staff. There should be more chairs in each room for visitors/family members. When patients are being treated and the doors are closed, chairs in hall way would
be helpful. Meals could be hotter when served. A swimming pool would be nice or the use of one to assist in exercise movement. It would be nice if management would introduce themselves to patients individually.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Hollie Hill Care HomeThank you Peter for your comments about Hollie Hill Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
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Review of

Barrington Lodge Care Home

from J R (Respite Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my first experience of intermediate care. I was initially apprehensive but the staff made me feel welcome. I was well cared for and treated with respect. At an appropriate point in my recovery, I was provided with therapeutic input which has been invaluable for my progress.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Barrington Lodge Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope your recovery continues at a good progress! Take care.
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Review of

Brockwell Court Care Home

from H E (Daughter of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
Brockwell Court needs some updating, furniture in residents room is tired, curtains were soiled, we have supplied our own curtains now .
The bedroom window is drafty.
On approach the entrance has cigarette ends scattered around, often residents and visitors are smoking at the entrance, causing other
visitors to walk through plumes of smoke, there is a large tin situated on a bistro table at the entrance where cigarette ends are put in, however, many are scattered around.
Staff do use a memorial seat away from the entrance to smoke- I have witnessed, however, a member of staff vaping at the entrance .
There is often agency staff on which does not give continuous care to residents as they do not know them or their needs.
Staff are pleasant and helpful.
Reply from Louise Porter, Business Development Manager at Brockwell Court Care HomeThank you for your feedback. We really appreciate you taking the time to share your experience.
We're sorry to hear about the concerns raised regarding the room. We are currently redecorating the home room by room are now refurbishing our dementia community and will continue improving all areas. Your comments about furnishings, curtains, and the window will be followed up.
We do recognise the issues at the entrance. As residents and visitors often gather there, we are exploring options for a more suitable outdoor space and reinforcing expectations around smoking. Our use of agency staff has reduced significantly, though at times it is necessary to ensure safe staffing levels. We are actively recruiting to provide consistent care, and we do have two regular bank staff who are sometimes mistaken for agency.
We're pleased to hear our staff are seen a are seen as pleasant and helpful. If you would like to discuss anything further, Paula the Home Manager is always available.
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Review of

Abigail Lodge Care Home

from T A (Daughter of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently moved our mum into this care home, and we couldn't be happier with the decision. From the very beginning, the staff have been incredibly kind, welcoming, and supportive-not just to our mum, but to our whole family during what was a big transition.


The level of care she receives is excellent.

The team are attentive, patient, and genuinely compassionate, always taking the time to make sure she feels comfortable, safe, and valued. It's clear they really get to know each resident as an individual, which has made such a difference in helping her settle in.


The home itself is warm, clean, with a lovely atmosphere that feels like a community. There are always activities going on, and it's reassuring to see our mum encouraged to stay engaged.

Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care HomeThank you for your positive feedback towards Abigail Lodge Care Home. One of our top priorities is to provide comfort into the home so all residents feel welcomed. We are so pleased to hear how well your Mum has settled in. If there is anything more we can do, please do not hesitate to reach out.
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Review of

Abigail Lodge Care Home

from Joanne M (Granddaughter of Resident) published on 20 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Don't really know where to start. My poorly nana was admitted to hospital for 4 weeks. After it was took out of our hands about bringing nana home for her safety on the stairs we were offered a place in Abigail Lodge. We always said we would keep nana at home but it wasn't safe anymore.At first we were
so worried about her going in, but how wrong were we. She has been in just 4 weeks now and she absolutely loves it. She has a-lot more company with people popping in and out to see her. She is eating better, and the main thing is she feels safe, with nana being nearly blind this is a massive thing for her. The staff we have dealt with up to now have been wonderful. If nana is happy we are happy. She get took out on trips and loves the entertainment in the home.
We are really happy that nana has settled and thats down to the staff at Abigail. Thank you to all
Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care HomeThank you Joanne for your comments about your recent experience at Abigail Lodge Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review of

Brockwell Court Care Home

from J D (Daughter of Resident) published on 17 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to thank the Manager and her team for taking such good care of my mam. We are 18 months into a dreadful disease and have been in two other care homes and hospice care and I have to say the level of care and compassion we have received has been outstanding.
When you are going through
such an awful time, prompt and quick care is so necessary and The manager has certainly gone out of her way to make sure this has happened. The nurses and carers cannot help you enough. I realise that things take time as they have so many residents to take care of, but they always get to mam and treat her with respect and professionalism. Thank you Brockwell team you are literally amazing.
Reply from Louise Porter, Home Manager at Brockwell Court Care HomeThank you for sharing your experience. We are committed to providing customer-centric service and are pleased to hear about the outstanding care and compassion your mam received from our team. Your feedback will be shared with everyone, as we strive for reliability and quality in all we do.
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Review of

Hollie Hill Care Home

from M B (Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My only complaint is that the broadband service is not good; otherwise, the staff from up are excellent, and everyone up to the management treats everyone with respect.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Hollie Hill Care HomeThank you for your comments about Hollie Hill Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing & we are happy to hear that your feedback is positive. We have acknowledged the concerns you have, and improvements you have suggested to better the home. Thanks again & take care.
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Review of

Barrington Lodge Care Home

from Derek B (Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Experience was ok, staff very nice and helpful. Bed too hard.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Barrington Lodge Care HomeThank you Derek for your comments about Barrington Lodge Care Home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again.
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Review of

Redwell Hills Care Home

from John R (Partner of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner who is dear to me and who I cared for, for over 20 years was taken into your care in July 2025 and you have treated her with respect and kindness, for which I am very grateful. Thank you very much to the management and staff.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Redwell Hills Care HomeThank you John. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Redwell Hills Care Home is so positive. All of our team are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. Take care.
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Review of

Abigail Lodge Care Home

from Neil P (Son of Resident) published on 29 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is fantastic, from the moment you walked in to going home, very friendly, happy staff, from the management down, you can feel the warm atmosphere. My whole family are very impressed with the care our mother gets, attending to her every need, with the utmost dignity at all times.
I would
highly recommend this care home to anyone.
Keep up the good work.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care HomeThank you Neil for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review of

Abigail Lodge Care Home

from Fred B (Respite Resident) assisted by family/friend published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found it cold on a night in bed sometimes. Enjoyed my time in Abigail Lodge.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care HomeThank you Fred for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
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Review of

Abigail Lodge Care Home

from Alison U (Daughter of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and support mam has received from all staff has been excellent, so friendly, nothing is a problem. It is lovely that family can visit any time and receive a warm welcome. Only one negative, food could be served hotter.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care HomeThank you Alison for letting us know how we are doing at Abigail Lodge Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. I will pass on the feedback about the food to kitchen staff. Take care & have a lovely day!
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Review of

Abigail Lodge Care Home

from Clare C (Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was admitted after the death of my husband who was my carer. The staff have been wonderful. So caring and compassionate. The care is exceptional and delivered with dignity. I couldn't recommend Abigale Lodge enough.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care HomeThank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. I will pass on your feedback to staff. Take care & have a lovely day.
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Review of

Abigail Lodge Care Home

from Dawn H (Daughter-in-law of Resident) published on 8 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law spent only 2 weeks at Abigail Lodge before she passed away. During the whole of her stay, she was looked after so well. The staff treated her with dignity and respect and always had a friendly, caring attitude. As a family we were kept up to date with all of her care. The cleaning ladies
kept the home spotless. We had confidence when we left that she was well looked after. Thank you Abigail Lodge.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care HomeThank you Dawn for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Abigail Lodge Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your Mother-in-law with dignity and the compassion they deserved during their time at our home. We hope that their time at Abigail Lodge did see some friendships flourish with both the Care team and residents. Thank you again Dawn, if there is anything more we can do please do not hesitate to reach out.
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Review of

Abigail Lodge Care Home

from Andrew B (Husband of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since Abigail Lodge changed hands, there has been a marked improvement in the quality of the food provided and in the diversity of the menu.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Abigail Lodge Care HomeThank you Andrew for your feedback around the dining experience at Abigail Lodge Care Home. The menus are created with feedback from residents and reflect likes and dislikes. Residents have a food passport to capture any particular requirements or wishes in relation to food or the serving of meals. Take care & have a wonderful day.
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Awards / Recognitions (5)

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