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Care Homes Owned by MHA Retirement Living
MHA Retirement Living Locations (48)
48 Adult Day Care Centres and Extra Care Housing owned by MHA Retirement Living
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MHA Retirement Living Reviews (52)
Reviews posted for members of MHA Retirement Living.
The new housing manager forced the care staff to tell lies. I have Asperger's as in Autism. Methodist Homes Association do not have experience with Autism. The flats are tiny. My refrigerator is in the living room. There is no room in the kitchen. My trash and recycling are overflowing in the kitchen. The rent of £304.83 a week is not worth it. Two of the staff do not like cats. I have a letter from a doctor and an Autism Hub service to say my cats are support animals. They are my world. I have been looking for a new home from when I moved here.
I would not reccommend Callin Court to anyone
I did not live locally so it was a comfort to know he had carers going in each day to ensure he was up and dressed There were activities for him to join in and meet other people, rather than being in his previous house alone most of the day. Having 24 hour staffing also meant he had assistance in any emergency at night.
Any issues with his care were flagged up immediately, and they often went above and beyond until I was able to get down to see Dad.
The Bistro meant he was able to have a hot meal each day without having to worry about cooking and I could arrange a cleaner through The Limes which meant the flat stayed clean for him. The extra cost of these and the regular daily care visit was well worth the piece of mind. It was so much easier than dealing with 3 or 4 different companies if he'd stayed in his previous house.
My mother spent 5 very happy years at Fitzwarren Court. The flats are very comfortable and the services and facilities are very good. But it is the staff who make it exceptional. The friendship, care and compassion shown to my mother by all the staff - the care manager, the well-being team, the carers and the bistro staff - was outstanding. She could not have been in better hands, and my brothers and I will always be truly grateful to them all.
I cannot rate them high enough. Thank you.
The flats are lovely and bright giving residents their private space to be alone or to receive visitors.
The staff at The Hawthorns are very friendly and always go above and beyond to help residents. They always have the time to listen to concerns from relatives and residents. Carers and managers strive to provide individualised care and always update families when required.
Dad loves living here. He has a lovely flat so can spend time on his own or can go to the communal lounge if he wants some company.
It's also given us as a family the peace of mind that he is being cared for by the team here and we couldn't ask for any more.
We would recommend The Hawthorns highly to anyone.
Care exceeds expectations. Genuine staff truly caring for residents. Could not have wished for better care for Mum. Management also professional and work hard to create the best environment. Thanks from our family.
With my mother suffering with severe dementia, my husband's dementia also increasing and my arthritic spine diminished my mobility, it was too much to cope with until the social worker suggested moving to Yew Tree & Rosewood Courts. With a heavy heart, I agreed. We moved in then found a new way of life surrounded by kind caring staff. I found our 'forever' home which meant a huge burden had been lifted from my shoulders.
I moved into Pilgrims Court in September 2017, and have never regretted doing so. I am very happy to tick 'excellent' for all the ratings. The staff are competent and pleasant and supportive and encouraging, and there is a very happy atmosphere altogether - visitors are made welcome too. I feel very blessed to be at home in such congenial surroundings for the latter part of my retirement.
Our new manager seems to have a loving, caring and homely atmosphere, which means the residents are happy and very well looked after by her wonderful staff. I have a chronic condition which strikes infrequently. This last month has been difficult, but care is in my flat rapidly if I call for help.
The staff are friendly and caring; they support the residents with the varied activities the residents run themselves. The manager has an 'open door' policy; she listens and advises. The residents are good to mix with at regular coffee mornings. The flats are small but can be made 'homely'. Food at the bistro is home-cooked and very tasty. The overall atmosphere of Pilgrims Court is good and welcoming.
Everyone made me feel welcome, I met some lovely people and would like to see them again if possible. I enjoyed the activities, which the activity coordinator organised and worked hard for everybody. I would also like to mention a certain carer who gave me his time when I needed it. All meals were delicious and regularly offered. Staff were helpful, kind, patient and the food mostly delicious and nicely presented.
One member of staff couldn't help us enough when trying to put a picture on the wall and we asked her advice. And she gave her advice and just by saying, "It's your mum's home", made us feel she and others who work there do care and little things like that do make a difference.
Keep up the good work.
A very caring and wonderfully run establishment. My auntie is looked after very well.
I am very happy with the way in which my Mum and Dad have settled into their flat at the complex. This has been achieved with the welcome they have received from all the staff who work at Fitzwarren House with their professionalism and friendly helpfulness shown at all times. Both my Mum and Dad are happy in their new flat and this has made me very happy to see them happy after the big move and the distance they had to move to live here. The complex is in a very nice location and their whole experience so far has made it easy for them to feel at home in their flat. I would definitely recommend the complex to not only family and friends but anyone who asked.
Southcroft is a wonderful place for my 96-year-old mum. Her need for independence is both respected and encouraged, while discreet careful support is provided as needed. The staff are kind and friendly and mum is starting (she's been there for 3 months) to feel part of a family living in Southcroft.
A recent illness was dealt with swiftly and effectively and communication with me was just as it should be.
Southcroft has various activities which mum can join as she wishes. The flats are very clean and in comparison to others I've seen, spacious. They are well fitted out and provide the level of privacy and independence needed. The building itself has been described by friends as like a big hotel. Its beautifully decorated, clean and importantly doesn't have that 'care home' smell! :-)
Mum tells me the bistro food is good.
All in all the decision to move mum into Southcroft was one of the best decisions we've ever made. Highly recommended.
First impressions are very important and The Maples does not disappoint. The ground floor includes the large foyer, lounge, dining area and flats.
Furnishings throughout are really nice.
As one gets older and might be living alone, nice surroundings, security, qualified caring staff and company are precious.
Security and safety are paramount at The Maples we have our own personal alarm which puts us in touch 24/7.
The grounds are monitored by CCTV.
The Maples is flexible, you can have as much privacy and independence as you wish, good choice of meals.
Various activities are available during the week.
The Maples has a flat for families to stay at any time.
We receive visits from ministers of all religions.
At the root of our well being are good relationships, when we are good to ourselves and to one another and are blessed by everyday expressions of caring, big or small. This is certainly the case at The Maples.
Safe, happy environment. Independent living with some care input.
All the staff working at Assisi Place are helpful, and willing to share information with me and the family when we visit our mum. The principal and concept of assisted living are ideal for elderly people. Mum is very content living at Assisi Place and gets on well with all the staff which is a great comfort to the family. Well done everyone you’re doing a fantastic job in which can be challenging circumstances at times. We wouldn’t hesitate to recommend Assisi Place to anyone.
Staff caring, very pleasant and helpful but not intrusive.
Management meets with residents to discuss ongoing issues and proposed developments.
Varied menu and three-course lunch usually cooked to a very high standard.
Organised activities available if residents wish to participate.
Pleasant grounds to enjoy.
Friendly fellow residents and a very peaceful environment to enjoy a comfortable retirement.
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