Select Healthcare | 37 Care Homes

Review of
The Lodge
from Kris S (Daughter of Resident) published on 16 July 2025

Submitted via Website • Report

Overall Experience

We moved our father to the Lodge because he needs nursing care. His dementia is too advanced for a full-time live in carer. He has been there for 8 months. He settled quickly and I was encouraged to do whatever I wanted to support him - which was visit frequently. They are very caring and very client-centred.

They take the view that this is his home and he should be free to move about as he wants. If there is an issue - they look for solutions that solve the issue in the kindest possible way and listen to any suggestions we have.
It has been a huge relief to us to know that he is safe, surrounded by kind people and wee-cared for. He is content - for which we are very grateful. A GP visits every week and if he needs treatment they call me straightaway. It feels as if we are in genuine partnership dedicated to his well-being.

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Review of
Island Court Care Home
from Stuart D (Nephew of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

Fantastic care home, staff are brilliant, I was wary of care homes as you hear bad stuff in general, but from day one they went above & beyond for everything that we asked for, thank you all so much for the care of my uncle.

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Review of
Woodcote Hall
from Julia R (Daughter of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

My mum had recently had a stroke and heart failure and was not well enough to go home post a hospital stay. The staff have gone above and beyond to improve mum's health and well being following this long stay in hospital. Nothing is too much trouble and they really " care" about all of their residents.

The warmth and professionalism of the staff is just amazing, we have really seen an improvement in mum's health whilst she was there. The facilities and care are good and I would highly recommend.

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Review of
The Lodge
from Kath C (Daughter of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

My dad has dementia, and he is being wonderfully cared for in the Lodge. The staff are extremely kind and very flexible, ensuring that dad feels at home. The food is excellent, and the activity coordinators do a very good job of ensuring that the residents have a wide variety of things to do. The home

has a warm and friendly atmosphere.

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Review of
Wantsum Lodge
from Sue A (Daughter of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

From the moment Mum was assessed at home before moving to Wantsum, I knew we were in safe hands. On the day we arrived, we were met by staff and we were welcomed into the Wantsum family. Every aspect is exceptional - everywhere is clean and looked after, the food is delicious, the activities are varied

and appealing - from bingo, craft, sinagalongs with live music to following duck eggs as they hatch, watching the ducklings grow. There is always a happy, fun atmosphere with residents and visitors included.The staff respect the family's wishes and involved us in decisions about all aspects of Mum's care. Every member of staff goes out of their way to provide the best care - the carers, cleaning, catering, management and maintenance. It is incredible that so wonderful people are assembled in one place. We could not have wished for better care for Mum.

Reply from Tracy Clements, Manager at Wantsum Lodge

Thank you for those kind words, it has been an absolute pleasure getting to know you all and especially looking after mum who was unique and a strong character who will be sadly missed by us all.

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Review of
The Lodge
from B M (Daughter of Resident) published on 8 July 2025

Submitted via Website • Report

Overall Experience

My mother (88) came here after the hospital advice. She is unable to walk and has many health complications. The care here is tremendous. Overall the staff are very friendly, always cheerful and kind. It is the kindness that shines above all else in this home. It is a happy place and all the residents

are relaxed, forming a wonderful home-like relationship with carers, nurses and admin staff. There is always some activity happening. We can visit whenever we like and the home is always clean - a tea trolley always doing the rounds.

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Review of
Westwood Court
from Rachel B (Daughter of Resident) published on 2 July 2025

Submitted via Website • Report

Overall Experience

My Mum is a resident at Westwood Court. The staff are all amazing and take such good care of Mum. Nothing is ever too much effort, and we as a family are all made to feel so welcome. I couldn't speak any higher of the home and all the staff. As always, I'm truly grateful and appreciative of the excellent

love and care Mum receives.

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Review of
Royal Park
from Jack R (Resident) published on 2 July 2025

Submitted via Website • Report

Overall Experience

My Second time at royal park after breaking my other ankle and i was previously here in 2023 with the same issue when the hospital said i needed to go to a step down bed to recover they asked me where I'd like to go and without a doubt i said royal park the staff are friendly and all care for you and

have a laugh and joke there is always somthing going on in the lounge and as for the food is 10 out of 10

I would especially recommend royal park to anyone who needs the care services they provide and the physiotherapy team are the best they push you to your limit but you have a good laugh and joke along the way

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Review of
Beech Tree
from L L (Daughter of Resident) published on 24 June 2025

Submitted via Website • Report

Overall Experience

A huge 'thank you' to all the staff at Beech Tree. The care and support shown to my Mom and us as a family has been nothing short of amazing! You have made a difficult transition - smooth and stress free - thank you again, we appreciate you.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you for your fantastic review, it really does make a difference to us.

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Review of
Primecare
from Keith N (Power of Attorney of Resident) published on 16 June 2025

Submitted via Website • Report

Overall Experience

My relative was in prime care for just under a year until unfortunately he passed away. I would to thank all of the carers and staff at Prime Care. They were very kind and provided excellent care. Communication was very efficient. I highly recommend. He was always telling me how happy he was there and

how kind all of the staff were. If you are looking at care homes please go and visit Prime Care as you will be pleasantly surprised. I wouldn't hesitate to use them in the future.

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Review of
Island Court Care Home
from Caroline C (Daughter of Resident) published on 9 June 2025

Submitted via Website • Report

Overall Experience

Where can I start? My mother was moved from hospital to island court for paliative care in the last few days of her life. 17/5/25 -22/5/25.
The home was very clean and smelt clean. The room for my mother was lovely and had its own ensuit.
The care given to my mother was exceptional and even

the care and friendliness to my father and myself was outstanding. The staff work hard and the care was well above standards.
After my mum had passed away the staff were so lovely to us and even gave me a hug something you definately need after going through a trauma.
Everyone of the people needs to be reminded of how brilliant they are. Very many thanks for making my mothers last few days so comfortable and helping us through it especially the care given to my dad too who isn't a well man.
Thank you so so much.

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Review of
Ramsgate Care Centre
from N Z (Daughter of Resident) published on 9 June 2025

Submitted via Website • Report

Overall Experience

After looking into care homes for my mum I stumbled across this wonderful place.
Mum has been here since April 25 and settled in so much better than I could have ever expected.
The staff that work here are kind, caring and compassionate always happy to talk to mum when needed or have a laugh with

her.
Her room is lovely and I've been invited to join in with activities if visiting at the time.
Offered a cuppa if the tea trolleys doing the rounds.
It's as near to home as you could find in a care setting.
Thank you for everything you do for mum! Keep up the great work.

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Review of
Primecare
from K M (Daughter-in-law of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience

My mother in law spent her last few months at Primecare after months of hospital and community care . From the very first day of her arrival every member of staff, domestics ,kitchen, carers, seniors as well as management we're exceptionally welcoming. Nothing was to much trouble. The home on every

visit, which was daily, was always extremely clean. All staff were nothing less than exceptional with the standard of care delivered, not just to my mother in law but all the residents. I would often hear interaction between the residents and staff which was consistently respectful, compassionate and person centred. The staff were always very open and informative ,keeping us informed every step of the way . As a family we feel so grateful to each and every member of staff for the wonderful care delivered to my mother in law every day until the end. Thank you all for everything . We as a family can honestly say that standard of care is second to none . Thankyou Primecare .

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Review of
Beech Tree
from Melanie W (Daughter of Resident) published on 6 May 2025

Submitted via Postal Card • Report

Overall Experience

My mother came to Beech Tree from hospital for respite after breaking her neck. From the very start we were welcomed warmly & we felt immediately that mum would be safe & cared for here. All the staff are amazing, hard working, kind & friendly to everyone, the place is spotlessly clean & tidy all the

time, there is nothing we can fault on & it always smells lovely!

Reply from Sarah Hughes, Manager at Beech Tree

Thank you for your wonderful review, it is really appreciated.

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Review of
Greenleigh Care Home
from R P (Daughter of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience

Mum was placed in Greenleigh straight from hospital after she had another fall. We realised as a family she was no longer able to live at home with dad and interim carers and needed 24 hour care. This was a really hard decision for all of us especially Mum. The staff at Greenleigh were really welcoming

from the start. They welcomed us to have lunch with mum when we visited but also made dad feel relaxed when he visited. She was only at the home for just over a month and we have now moved her to one closer to dad and other family members. Our thanks to the team and the care they provided. The staff were always warm and cheerful and are passionate about the care they provide. Thank you.

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Review of
Beech Tree
from M M (Mother of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

My son developed Alzheimer's disease at the age of 46. He could no longer cope at home. After 6 months in a beautiful but unsuitable large care home we realised he needed alternative care. He was bewildered and frustrated. Finding Beech Tree care home, homely smaller with very caring staff has taken

a huge weight off our shoulders, more importantly my son is understood and loved. His sense of humour and innate good natured are nurtured. The other residents have taken him into their hearts. As this cruel disease progresses, we feel he is in the right place and feels at home. We can visit more frequently.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you for your beautiful words, I will pass them onto the team.

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Review of
Island Court Care Home
from S D (Daughter-in-law of Resident) published on 21 March 2025

Submitted via Website • Report

Overall Experience

Thank you does not cover the gratitude we feel towards the staff. From day one they have been outstanding in the care, friendly and professional manner they conduct their selves. Nothing was too much trouble and they all went above and beyond to ensure the holistic care was delivered respectfully. The

staff were able to apply the care required at a level and pace that was needed by the resident for that particular day. They constantly assessed requirements and constantly kept us updated. They offered different skills and talents to make residents and visitors feel included, safe and entertained. Especially noticed by people whose relatives were being bed nursed. Staff constantly checked on relatives too. Quality of food was amazing. Every single member of staff had a special quality that enabled us to get through such a difficult time. We could become relatives again knowing our relative was getting quality care, which enabled us to feel secure we had made the right choice.

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Review of
Beech Tree
from Paul H (Son of Resident) published on 20 March 2025

Submitted via Postal Card • Report

Overall Experience

Very caring staff. Helpful. Also always cleaning. Food could be better. Mum always seems in a happy place while staying at Beech Tree. Christmas is always very nice lots of activities going on all the time. It would be better if the care park was bigger. Lovely gardens as well overall very nice place

to stay

Reply from Sarah Hughes, Manager at Beech Tree

Thank you so much for your feedback, I will share this with the team.

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Review of
Royal Park
from Kelly H (Sister of Resident) published on 20 March 2025

Submitted via Website • Report

Overall Experience

My step brother has been a resident for 2 years . I was a bit worried at first about him going into a home , but royal park have been amazing with him . He goes out often with Activities coordinators, he's clean , he's always well fed , his room is always clean and tidy and he's so happy . All the

carers are like his family. He's made a lot of friends . The communication is great too. Always letting me no what's happening and if he needs anything etc. Love getting pictures of things he's been doing too. I cannot fault the home or any of the staff x thankyou for everything guys . Much appreciated x

Reply from Nim Rattu, Home Manager at Royal Park

Thank you for your kind review, it is a pleasure to look after your step brother, he is such a lovely young man and our staff are very fond of him.

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Review of
Beech Tree
from B D (Son of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

Mum is a new resident and was made to feel welcome and 'part of the family' immediately. All the staff are very friendly and caring and nothing is too much trouble. I take great comfort in knowing that Mum is safe, happy and cared for to a very high standard. Thank you to everyone at Beech Tree.

Reply from Sarah Hughes, Manager at Beech Tree

Thank you for your wonderful review, we love having your Mum with us at Beech Tree.

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Care Homes Owned by Select Healthcare

Select Healthcare Locations (37)

Select Healthcare Reviews (223)

Reviews Posted for members of Select Healthcare

The Lodge

Island Court Care Home

Woodcote Hall

The Lodge

Wantsum Lodge

The Lodge

Westwood Court

Royal Park

Beech Tree

Primecare

Island Court Care Home

Ramsgate Care Centre

Primecare

Beech Tree

Greenleigh Care Home

Beech Tree

Island Court Care Home

Beech Tree

Royal Park

Beech Tree

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