Care Homes Owned by Healthcare Ireland Group in County Antrim

My Dad and Mum were resident here since 2021/22. My Mum continues as a resident, both had complex needs. Family have found the interest shown by care and nursing staff and management very reassuring. Care staff, including nursing staff, very forward in making my Mum comfortable and negotiating when she is distressed due to dementia. Communication is very good and we always feel welcome when visiting. Keen input to activities to suit all abilities. The home itself is very tidy and clean. Well done all.

My Dad was in Ben Madigan for a short time before he passed away peacefully in their wonderful care. The staff were all very helpful and friendly and my Dad was treated with respect and compassion. He had a lovely bright room and the nursing care was excellent. As a family we were also looked after in his final day's by the staff with the offer of a hot drink or a kind word. A lovely bright care home with a lovely kind and caring atmosphere am glad got to spend his final day's in their care.

My grandmother has been at this care home for roughly a month or so. Since she arrived we have all been extremely satisfied with the care home. My grandmother's general health has improved noticeably, from better physical health to a better memory (far less "bad" days) which proves to me that the staff are taking care of her and other residents well. She's also made friends with some of the other residents who are mostly a pleasant bunch.

The staff are all very friendly to both us and the residents. Even when some residents are clearly in distress/pain/confusion the staff are extremely patient and calm. I do believe they genuinely care for the residents.

The care home itself is evidently clean and feels far more homely than the one she was in previously. My grandmother even had a choice of rooms. Rooms are comfortable, spacious and well kept. Public rooms such as the dining rooms and day room are bright, clean and (on colder days) well heated. My granny also compliments the food.

I visit the care home as often as possible, and I never fail to be amazed at the wonderful and kind communication skills of the staff, from the management down to the carers. The staff are so genuinely caring and extremely patient, and it always makes a big impression on me. It is a pleasure to visit this care home and to see the residents living home from home. The residents are all very relaxed and very happy, and it is clear that they are settled there and consider it their home. All this is possible due to the love and kindness which is given by the staff across the board. When visiting, I clearly see that the Residents are happy, mingling, chatting, and enjoying their day with the carers and staff in the background helping as and when needed. I always leave there feeling very impressed with what I see. A big thumbs up to the management and all the staff who make this a very special place for the residents.

My granny is really content in Rosemary Lodge Care Home any time me and my family visit her. She appears settled and enjoys the company within the home. We can tell the staff go above and beyond and are approachable with any issues or concerns.

This is the second time I have placed my husband into respite in Rosemary Lodge Care Home and both times I have felt content in the knowledge that he would be well looked after. I hope that when I next require respite care they will be available and if he ever requires permanent care they would be my number one choice.

The staff in the home looked after him well and were very supportive, even to me during my visits. I found the atmosphere very welcoming and friendly and was able to have a chat and laugh with the staff during my visits.

We live in England so can't see Dad as often as we would like to. The staff have made our visits this week a lovely experience showing care and compassion and nothing is too much trouble. Thank you for all your help this week, you are really appreciated.

My mum was transferred to Bradley Manor after surviving Covid-19 and I must say that even though we haven't been able to visit that the communication from the nursing staff and manager have been both compassionate and comforting. It is obvious that this home is well run with strong leadership. It is a purpose-built facility to help and support people who may be frightened or confused. But after talking to my mum she appeared very happy with her care. Thank you Bradley Manor for helping my family through this terrible crisis. The manager went out of her way to help reassure us.

I visit my mum at the home every other day and have always found the staff doing their jobs. The staff are all very professional and always have time for a chat about my mum. I have always found it to be very clean both in the bedrooms and public areas. The staff keep good records which we can see at any time. All the residents appear happy and content. Good activities for anyone who wishes to participate.

Mum is well looked after, happy, clean and enjoys the company. The activities she takes part in she looks forward to. Since arriving all her medical problems have been sorted very well. Lovely staff and very clean rooms. Mum has settled well after a very rocky start. Top marks for all the care and attention given.

Room clean but could be updated, ensuite for disabled users needed updating. Overall, carers and nursing staff were excellent and my husband settled in well for the short time he was in. Would definitely go back again.

I loved my stay in Castle Lodge and all the staff were so good to me. It was like a 5-star hotel, only better, as I had company.

My mother was in the late stages of dementia, she had to transfer to Ben Madigan for palliative care. The whole transfer was completed with the least amount of distress to my mother. The staff were welcoming and supportive of her and her family. There was great compassion and the highest level of care. My mother was treated with dignity.

At all times all staff, nursing care and domestic are always approachable, friendly and helpful.

All previous issues have been addressed. Everything running well at present.

We are very happy with my Dad's care in Pond Park Care Home. The staff are very caring and the home is very clean and a lovely, friendly atmosphere. My Dad's medical needs are well taken care of.

The staff have been really good to her and she settled well after a few days. Everyone has been great with her and we, as a family, are thankful for all the help she has been given.

When my sister was diagnosed with slight dementia and needed full-time care which we were unable to provide, we tried several options and were fortunate to find Rosemary Lodge. She is very happy and enjoys the company of others and staff.

My aunt has been a resident for a number of months and has received a good standard of care; the staff are unfailingly supportive and kind and have gone out of their way to make her stay as comfortable as possible.