Care Home Owned by Country Court in Northamptonshire

enough.

and I feel he is looking after well and is kept safe

created a space where residents can feel secure, respected and comfortable. I can't speak highly enough of the team and enrichment they've created.

the food, especially the cakes.

has already built bonds with the carers, what I like about HH is its transparency, they have nothing to hide, you can turn up whenever you want which is a major green flag! My mum was lonely, confused and depressed before she came to Hermitage House, in the few weeks that she's been there she has blossomed and is like she used to be, she looks amazing and I'm sure it's not only down to the wonderful food they provide! Mum is a very sociable person and there is always something for her to do or activity to join. I went to see her Sunday and she told me she feels 'safe' what more could a family want for their precious mum. Well done everyone at Hermitage House as you are all truly amazing.

in a not very easy time in my life.

floor appears to be "where it all happens". No effort was made to get my father upstairs to interact. I feel care was generally poor, and there was no effort upstairs to interact. I feel care was poor generally, and no effort was made to help with personal care. This was brought up during his stay and put on his care plan, but I have received no update! On leaving, his clothes were crammed into his case, and his underclothes were put in his stroller - disgusting. I would not recommend.

times a day can only have been beneficial.

and the staff within.

being together as a family as and when we are able to. As a family, we are so pleased that our Mum is cared for as we want for her as we cannot provide for her needs. Although we have had a few bumps along the way, we continue to be convinced that it is the right place for her.

wonderful. Every person we’ve dealt with is so lovely and caring. The whole place has a lovely warm and relaxing feel. The residents look well cared for and happy. Our relative has improved tremendously in her time there.
Everywhere is immaculate, the food looks delicious and the coffee is first-class!
I would have no hesitation to recommend Hermitage House to anyone, in fact, I’d love to be placed here when it’s my time!
Thank you!

am now trying to move closer to the home so I can spend even more time with mum and the team. Overall, thrilled with everything they do. A massive thank you.

cannot comment on value for money but everything else is as good if not better than all other places I have known.

being shut away as she was in her previous home. In three weeks of living at Hermitage, she’s been on a day trip to the seaside, a picnic to Chester House, and been taken out for numerous walks in the local area. With fortnightly community coffee mornings and visits from the local preschool nursery children, plus a wide variety of activities laid on, Mum’s world has opened up before her, and she is enjoying a full life again. The staff are so attentive - nothing is too much trouble, they are all calm and friendly, and Mum never has to wait for help. Visiting is a real pleasure, and I am so grateful that Mum has such a wonderful new home to live in where she is relaxed, happy and thriving - thank you!

decorated throughout and has a full programme of activities to both calm and stimulate the resident's requirements.
All staff are gentle and so caring, everyone is treated with dignity, it's like they are looking after their own family members, nothing is too much trouble.
There is an abundance of rooms that include a 'pub', 'cinema' and 'fine dining' or quiet areas for reflection, privacy or just downtime.
Meal times are a real treat, choose your 3 meals the day before and the chef will also cater if there is an alternative you would prefer.
There are so many positive descriptives for this care home, that we would highly recommend them to care for your loved one.