Country Court in London | 7 Care Homes

Review of
Link House Care & Nursing Home
from A J (Nephew of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

The entire process has been handled excellently. The staff have been warm, caring and friendly. my uncle has settled in very well. Link House has wonderful energy. It is great to see how attentive, patient, alert and observant the staff is around the senior citizens, giving them a sense of serenity,

security and reassurance. Thank you for your services.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing HomeThank you for your kind words. We're delighted to hear your uncle has settled in well and truly appreciate your feedback about our caring team at Link House.
Kind regards,

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Review of
Link House Care & Nursing Home
from Alex C (Friend of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

What a fabulous place, incredibly friendly & comfortable and so welcoming!
Link House is very clean and warm and full of big smiles!
We very much enjoyed our visit and our great friend Jaideep is in good hands.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing HomeThank you for taking the time to share your feedback. We truly appreciate your kind words and are pleased to know you had a positive experience with our care and support.
Kind regards,

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Review of
Pemberley Manor Care Home
from Debbie P (Daughter of Resident) published on 4 December 2025 Submitted via Website • Report

Overall Experience

My mother has settled in very well and talks very highly of the friendly attentive staff. I live a fair distance from the care home but staff are always kind enough to conect me to my mum by phone. Staff seem to be dotting around all the time checking everyone is okay it feels a secure enviroment.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care HomeThank you so much for your kind review. We're delighted to hear that your mother has settled in well and that she speaks highly of our team. Ensuring regular communication with families is very important to us, so we're glad we can help you stay connected even from a distance. Our staff work hard to maintain a warm, attentive, and secure environment for all our residents, and it's wonderful to know this has been your experience.

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Review of
Woodlands House Care & Nursing Home
from N P (Friend of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

The nursing home seems to be very good. My friend is well looked after.

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Review of
Pemberley Manor Care Home
from K F (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

My mum was in Pemberley for around a year before she sadly passed , the management and staff were fantastic with a special mention for Jamie, Jo and Angela, nothing was too much trouble and they kept me updated every step of the way, i cannot recommend this home highly enough.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care HomeThank you so much for taking the time to share your kind words about Pemberley Manor. We're truly sorry for your loss, and it means a great deal to us to know that our team could provide comfort and support to both your mum and your family during her time with us. Your special mentions of Jamie, Jo, and Angela have been passed on, they'll be touched to know their care made a difference. We're grateful for your recommendation and for allowing us to be part of your mum's journey.

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Review of
Pemberley Manor Care Home
from Lee C (Son of Resident) published on 5 November 2025 Submitted via Website • Report

Overall Experience

I viewed Pemberley Manor care home prior to my mum having a Permanent residential placement there. On the day I viewed, there was an immediate sense that I had found the right place, a comfortable warmth from entering and meeting the receptionist to meeting other staff members and being shown around

and discussing my mothers potential care there.
My mum settled in, became very comfortable, had gained weight, her mobility improved, she was always having a good laugh with the staff, all of this in under a month and then very sadly and unexpectedly she passed away at rest. I truly believe that she had reached a place of rest and that her mind and body were ready and I would like to say that this was all down to Pemberleys care and consideration which went above and beyond. Thank you so much.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care HomeThank you so much for taking the time to share your heartfelt experience. We are deeply touched by your kind words about your mum's time at Pemberley Manor. It was truly our privilege to care for her and to get to know both her and your family. We're so glad to hear that she felt comfortable, happy, and at ease during her stay, that means the world to us. Our team always strives to provide warmth, dignity, and genuine companionship to every resident, and knowing that this brought comfort to your mum and your family is incredibly meaningful. Please accept our sincerest condolences for your loss. Your mum will be fondly remembered by all of us here at Pemberley Manor. Thank you again for your trust and kind words.

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Review of
Link House Care & Nursing Home
from Fiona B (Daughter of Resident) published on 15 October 2025 Submitted via Website • Report

Overall Experience

The environment and staff at Link House are excellent. The home is really clean and well kept while also homely and comfortable; the staff are friendly, responsive and caring. I am reassured that my dad is in the right place to meet his needs.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing HomeThank you so much for taking the time to share your kind words. Your feedback means a lot to us and encourages us to keep providing the best possible care and support for our residents and their families.Kind regards,

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Review of
Pemberley Manor Care Home
from J G (Daughter of Resident) published on 9 October 2025 Submitted via Website • Report

Overall Experience

What a fabulous care home this is !
At the most recent relatives' meeting held by the Manager on 23rd Sept 2025 , not only were relatives updated generally about Pemberley Manor , we were also informed about the newest NHS research regarding dietary changes which can help reduce falls in elderly people

by fifty per cent .
Just look at that for a totally professional and forward thinking outlook for this amazing care home under its new management.
Total reasons for celebrating the fine example and exacting standards Pemberley Manor is setting for itself - congrats!
All the staff are totally dedicated , have excellent awareness and are committed within their roles - such a joy to experience.
My mother is totally settled and happy at Pemberley Manor , making it an utter relief for the family. A thousand thanks to you all .

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care HomeThank you so much for your kind and thoughtful words. We are absolutely delighted to hear how positively you feel about Pemberley Manor and the care your mother is receiving with us. It's wonderful to know that you found the recent relatives' meeting informative and forward thinking. We're proud to be part of a care community that not only supports our residents with compassion and professionalism, but also stays informed by the latest research, like the recent NHS findings on nutrition and fall prevention, to continually enhance our care. Your recognition of our dedicated team means a great deal. Each member of staff works with commitment and heart, and feedback like yours is a powerful reminder of why we do what we do. Most of all, we're so pleased that your mother is settled and happy here, that is the highest praise we could hope for. Thank you again for your generous words and support. We're honoured to have your trust.

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Review of
Link House Care & Nursing Home
from K D (Sister of Resident) published on 9 October 2025 Submitted via Website • Report

Overall Experience

Our sister has been a resident for 8 months. She has settled well into the care home routine and is feeling confident enough now to start enjoying venturing further afield with the Activities & Entertainments Teams.
The Management Team are very approachable by email, telephone or face-to-face meetings

and update as often as we require.
We visit Link House very regularly and irrespective of who is on duty in Reception, in the Kitchen, on Nurse or Carer rota on her floor we are welcomed and invited to join in with whatever is going on.
Her bedroom is always clean and tidy as is she and we are very pleased with our experiences of Link House to date.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing HomeThank you so much for your kind words. We're delighted to hear your sister has settled in well and is enjoying life at Link House. Your feedback means a lot to our whole team.Best regards,

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Review of
Pemberley Manor Care Home
from Joan C (Wife of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been a resident at Pemberley since 10th June 2025. He is on the advanced dementia floor. Since he has been there after a difficult start he is beginning to settle. He is eating and put on weight. The carers are very good with him and know his needs. Overall I'm very happy with Pemberley

and especially the carers.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care HomeThank you so much for taking the time to share your experience. We're so pleased to hear that your husband is beginning to settle in and that he's eating well and gaining strength, that's truly wonderful news. Our team on the advanced dementia floor work hard to get to know each resident as an individual, so it's lovely to hear that you feel his needs are being understood and met. We'll make sure to pass on your kind words to the carers, they'll be so encouraged to hear them. Thank you again for your trust and support. Please don't hesitate to reach out if there's ever anything more we can do.

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Review of
Link House Care & Nursing Home
from Peter S (Nephew of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

My uncle has been staying at Link House for around 6 months and is well looked after. Communication from management is timely, his room is clean and tidy and there are always staff on hand to help.

Thank you.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing HomeThank you for taking the time to share your feedback. We're so glad to hear your uncle is happy and well cared for. Our team works hard to provide a safe and caring home, and your kind words mean a lot to us. Kind regards,

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Review of
Pemberley Manor Care Home
from Stuart S (Son of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

My mum stayed at Pemberley Manor Care Home for two weeks of respite care and we were really impressed. The staff were all extremely friendly and helpful, which made her feel very welcome. The rooms are lovely, (more like a hotel than a care home), and she really enjoyed the food. Everywhere is spotless

and there's a beautiful garden to sit in. When mum was poorly, the team went above and beyond to make sure she got the medical care she needed. Mum had a great experience and we'd happily recommend Pemberley Manor.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care HomeThank you so much for your kind words and for taking the time to share your experience of your mum's stay at Pemberley Manor. We're absolutely delighted to hear that she felt welcome and well cared for during her respite stay. It means a great deal to the whole team to know that our efforts made a positive difference, especially during the times she was feeling unwell. Ensuring our residents feel supported, safe, and comfortable is at the heart of everything we do. We're also so pleased that you enjoyed the environment, from the hotel style rooms to the garden and food, we work hard to create a home from home atmosphere, so it's lovely to hear that this came across. Thank you again for your recommendation, it truly means a lot.

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Review of
Lyle House Care Home
from Sandra C (Niece of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

Me and my daughter visited my aunt today at around 10.30am my aunt was very well and happy the staff were exceptional so caring all the staff I came into contact with were really lovely and you can tell they really care about the residents they are also lovely to the visitors the care home is very well

looked after clean and looks lovely ( I would love to reside there when I'm old enough !!) I am so glad my aunt is so well looked after I think she is very lucky
Kind regards sandra

Reply from Jo Hack, Home Manager at Lyle House Care HomeThank you for taking the time to leave your review for Lyle House Care Home. Your lovely feedback and kind words are appreciated. and we are so pleased your visit was such a positive experience and that your aunt is happy and well cared for. Your thoughtful comments will be shared with the staff, and we know they will really appreciate your recognition of their hard work and dedication.

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Review of
Marling Court Care Home
from Dave P (Son of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

I normally visit twice a week and see care and compassion from all staff.
I am contacted and consulted regarding any issue that may occur.
I have confidence that mum is cared for in an appropriate manner, she is kept safe warm and tended too, with requests made for my feedback on a regular basis.
It

was sad when my mum was unable to care for herself but she's happy/safe and looked after at Marlin Court.

Reply from Gloria George, Home Manager at Marling Court Care HomeThank you for taking the time to leave your review for Marling Court Care Home. Your kind words mean a great deal to our staff team, who will be happy to know that you feel confident in the care and compassion we provide for your mum. We understand how difficult it can be when a loved one is no longer able to care for themselves, and we are glad to hear that she is happy, safe, and well looked after with us. Your trust and feedback are very important, and we will continue to involve you and keep you updated on her care.

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Review of
Marling Court Care Home
from Ashley W (Power of Attorney of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

You have cared for her for a number of years, very well. Alll staff have always been good to her and to us.

Reply from Gloria George, Home Manager at Marling Court Care HomeThank you for taking the time to leave your review for Marling Court Care Home. Your kind words will be shared with the staff team. Warm regards

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Review of
Woodlands House Care & Nursing Home
from S M (Niece of Resident) published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

The staff are very welcoming and friendly. The care my aunt receives is excellent. The building and decor is similar to a hotel and is very well maintained. The staff have been supportive and caring to the whole family while my aunt goes through a difficult phase of her life.

Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing HomeThank you for your wonderful review of Woodlands House. We are delighted that your Aunt is happy with our care here, and we look forward to welcoming you and your family to visit soon.

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Review of
Marling Court Care Home
from K S (Husband of Resident) published on 12 September 2025 Submitted via Postal Card • Report

Overall Experience

My experiences have been very good. My wife is well cared for. The staff are kind and understanding. I am very pleased with her standard of care.

Reply from Gloria George, Home Manager at Marling Court Care HomeThank you for taking the time to leave a review for Marling Court. It is our pleasure to care for your wife here at Marling Court.

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Review of
Link House Care & Nursing Home
from J D (Daughter of Resident) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

My mother always seems well cared for and she always praises the staff and says they are kind to her.
She also says that the food is good. The staff also let me know if there is a problem with her health.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing HomeThank you for your kind feedback. We're so pleased your mother feels well cared for. Your words mean a lot to the team.Kind regards,

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Review of
Pemberley Manor Care Home
from Debbie B (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report

Overall Experience

Mum has just returned home from respite care at Pemburly Manor. After lots of research and looking at several homes in the local area, it was quite obvious as soon as I went in that this was the one. It was spotlessly clean and quite luxurious. Most of mum's visitors expressed that it was more like

a 5 star hotel. All the staff were very welcoming and helpful, answering any queries or concerns that we had. Whilst mum was in there, the carers were all very professional and so kind and caring and able to meet her needs, whilst at the same time showing respect and giving thought to her dignity. In my opinion the CQC inspection on Pemburly is completely inaccurate and can only think that this was done a while ago and needs to be updated asap, to give a true reflection on how wonderful this carehome actually is.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care HomeThank you so much for your kind words. We're delighted to hear that your mum had a positive experience during her respite stay at Pemberley Manor. It's wonderful to know that our clean, welcoming, and homely environment stood out to you and your mum's visitors, we love hearing it felt like a 5 star hotel! Our team is passionate about delivering care that is both professional and deeply respectful, so your recognition of their kindness and attentiveness means a great deal. We also appreciate your comments about the CQC report. We believe it's important for inspections to reflect the current standard of care, and we're committed to ongoing excellence in everything we do. Thank you again for taking the time to share your feedback. It was a pleasure to care for your mum, and we wish her and your family all the very best

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Review of
Pemberley Manor Care Home
from Glenda B (Wife of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

I can't praise the care home enough they all bend over backwards to help you. I'm so happy my Husband is in there. The staff are caring and devoted to helping everyone in the home the rooms are spacious always spotless. Bathroom has everything there to help if you have mobility problems. The cinema

is amazing all comfortable chairs to relax in while you sit back and watch films They have Verandas in each floor where I often wheel my Husband to and enjoy a drink or some lunch with him I feel so relaxed and happy that he is being cared for in this home

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care HomeThank you so much for your wonderful review. Your kind words truly mean the world to our entire team. We're incredibly touched to hear how happy and at ease you feel knowing your husband is being cared for here at Pemberley Manor. Our goal is always to create a warm, safe, and supportive environment, not just for our residents, but for their loved ones too. It's lovely to hear that you enjoy special moments together, whether it's lunch on the veranda or a relaxing film in our cinema. Knowing that you feel relaxed and reassured is the greatest compliment we could receive. Thank you for your trust and for taking the time to share your experience, it's a pleasure and a privilege to care for your husband.

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Care Homes Owned by Country Court in London

Country Court Locations in London (7)

Country Court Reviews in London (403)

Link House Care & Nursing Home

Link House Care & Nursing Home

Pemberley Manor Care Home

Woodlands House Care & Nursing Home

Pemberley Manor Care Home

Pemberley Manor Care Home

Link House Care & Nursing Home

Pemberley Manor Care Home

Link House Care & Nursing Home

Pemberley Manor Care Home

Link House Care & Nursing Home

Pemberley Manor Care Home

Lyle House Care Home

Marling Court Care Home

Marling Court Care Home

Woodlands House Care & Nursing Home

Marling Court Care Home

Link House Care & Nursing Home

Pemberley Manor Care Home

Pemberley Manor Care Home

Awards / Recognitions (23)

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