Country Court in London | 7 Care Homes

Review of
Lyle House Care Home
from Sabrina P (Friend of Resident) published on 5 September 2025

Submitted via Website • Report

Overall Experience

Your compassion is more than a duty - it's a gift you share so freely, whether through a gentle word, a reassuring smile, or staying that extra moment to make sure someone feels safe and valued.
You go above and beyond, time after time, in ways that may seem small to you but mean the world to those

in your care. You bring dignity, warmth, and joy into a place where it is most needed, and you do it with a genuine heart.
Thank you.

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Review of
Lyle House Care Home
from J N (Uncle of Resident) published on 7 August 2025

Submitted via Postal Card • Report

Overall Experience

The care home has been very helpful, clean and welcoming.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for taking the time to write a review for Lyle House, we are delighted to hear how happy you are with our care for your loved one. We appreciate your feedback. Warm regards,

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Review of
Link House Care & Nursing Home
from Penny H (Sister of Resident) published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience

Link House staff professional and very kind. They are hard working and always appear to be doing their best.
Excellent team work. They look after my sister with care. Thank you all.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing Home

Thank you so much for your kind words. We're truly grateful for your feedback. I'll be sure to pass your comments on to the team - it means a lot for them to know their efforts are appreciated.Kind regards,

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Review of
Pemberley Manor Care Home
from Danny P (Husband of Resident) published on 1 August 2025

Submitted via Website • Report

Overall Experience

As a family it was heartbreaking to have to make the decision to look for residential care, for my wife, who has Alzheimers.
From the moment we stepped into Pemberley Manor, we knew this was the only home we wanted for her. The staff are so friendly, approaching my wife first, before talking to me,

showing us that she would be their priority.

The facilities, decor, and general condition of Pemberley is superb, feeling more like a hotel than a care home. It's always kept nice and clean.
The dining room is like a restaurant, serving freshly cooked, varied, nutritional meals
Activities are organised every day, and although my wife doesn't participate in many, those which she has, she very much enjoyed.

It's still early days, and obviously my wife has to learn to trust the staff, and they have to get to know her. So far however, she seems to be settling in well, with lots of smiles, showing us that she is happy.
This gives us great comfort, many thanks to all the staff at Pemberley Manor.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to seek residential care for a loved one, and we're truly honoured that you chose Pemberley Manor for your wife's new home. It means a great deal to us to hear that you felt welcomed and reassured from the moment you arrived, and that our team's approach helped you feel confident in your decision. Ensuring that our residents are always the focus of our care is at the heart of everything we do, and we're so pleased that this was evident to you from the start. We're also glad that the facilities, atmosphere, and meals have met your expectations, and that your wife has already begun to settle in. We know how important trust and familiarity are especially with Alzheimer's and our team is committed to getting to know her and supporting her in a way that makes her feel safe, respected, and valued. Seeing those smiles you mentioned is the best feedback we could hope for.

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Review of
Marling Court Care Home
from J A (Nephew of Resident) published on 24 July 2025

Submitted via Website • Report

Overall Experience

Staff are always welcoming and friendly, and seem to know the residents and their needs well. They gave us the time needed alone with our relative, made a room available and arranged access to the outside areas. We have no concerns with her care.

Reply from Gloria George, Home Manager at Marling Court Care Home

Thank you for taking the time to leave a review for Marling Court, we appreciate your comments and feedback.

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Review of
Pemberley Manor Care Home
from J G (Relative of Resident) published on 15 July 2025

Submitted via Website • Report

Overall Experience

Well, our family thankfully removed an elderly, female relative with Dementia from a 120 bed care home in Sidcup in the last 1 week.
She was weak, dehydrated and had not
slept at night for absolutely months on end. The other care home convinced the family she was deteriorating .
Within 4 days

at Pemberley, this dear relative gained over 2kg in weight, was kept hydrated and has slept through the night for the first time since staying there - all due to the completely dedicated, focussed and amazing team from the Management and beyond. All so professional, helpful and responsive .
With the family's total relief, this lady resident clearly became swiftly contented and said to the staff, " I'm staying here, it's good!"
The staff love their new resident .
What a fab impact Pemberley has made on a lady who the family saw as no life left in her. We now feel the other care home may have practised what is tantamount to neglect.
Pemberley's example is to be totally applauded

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you so much for taking the time to share such a heartfelt and uplifting review. We are truly honoured that you chose Pemberley Manor for your loved one's care, and it means the world to us to hear how quickly she has begun to thrive in our home. Your kind words about our team - from management through to all departments, are deeply appreciated and will be shared with everyone involved in her care. It's incredibly rewarding to know that she feels safe, settled, and even joyful enough to say, "I'm staying here, it's good!" That truly sums up everything we strive for. Providing compassionate, attentive, and high-quality care is at the core of everything we do, and we're so pleased to hear that her health, comfort, and overall wellbeing have improved in such a short time. We're also grateful for your trust and support as we continue to care for her. Thank you again for your kind words and for recognising the commitment of our team, they will be deeply touched.

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Review of
Lyle House Care Home
from Darren F (Resident) published on 15 July 2025

Submitted via Website • Report

Overall Experience

Lyle House is a wonderful, extremely well managed environment. The manager and another member of staff create a great place to work and a lovely place for the residents to live.
My siblings and I rest easy knowing that our Mother is well extremely cared for. The home has a lovely family feel, and

that very much comes across in the way staff and residents interact. The surroundings are welcoming, the food is terrific and the staff, without exception, are extremely dedicated caring individuals.
Regular activities and excursions are available. Last week a member of staff took Mum to Barnes Common, which she thoroughly enjoyed.
At the end of the day later life catches up with all of us, and, when my time comes, if I am lucky enough to get a place at Lyle House, I'll be a very happy chap.
In summary, an exceptional place to live. A warm friendly family environment, backed up exceptionally friendly staff, plenty of good food and stimulating activities.
Five stars all the way. Thankyou for taking such good care of Mum.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for taking the time to leave a review for Lyle House Care Home. It's wonderful to hear how happy your Mother is with us.

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Review of
Carter House Care Home
from J F (Daughter of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

Sadly my dad had dementia and doesn't always recognise me but each time I visit the care team are always friendly and courteous. They pop in to see dad and make sure he has all he needs. It means that I am certain that he is well cared for.

Reply from Alex Ulatowska, Customer Relations Manager at Carter House Care Home

Thank you so much for your kind words. We're truly grateful for your trust and are glad to know our team's care gives you peace of mind. It's our privilege to look after your dad and ensure he's comfortable and supported.Kind regards,

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Review of
Pemberley Manor Care Home
from Toni S (Daughter of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

We took mum to an open day at Pemberley Manor. We were all very impressed with how friendly and professional everyone was. This has continued for the six weeks that mum has resided here. We are always kept informed as to what is happening.
Her room is spacious. Everywhere is clean. The grounds are

lovely. The dining room is like a restaurant and mum always says how good the food is. There are plenty of activities during the day, including trips out.
During this hot weather they have made sure everyone is hydrated. Including us. It's l
lovely having a coffee in the bistro.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you for your kind words about Pemberley Manor. We're so pleased to hear that you and your family felt welcomed from your very first visit, and that your mum has settled in well over the past six weeks. It's wonderful to know that she's enjoying her spacious room, the lovely grounds, and the restaurant style dining, our team works hard to create a warm, comfortable environment for all our residents. We also appreciate your comments about our activities and day trips, as well as the care shown during the recent hot weather. It's important to us that both residents and their families feel looked after, and we're glad you've enjoyed relaxing in the bistro too. Thank you again for your support, it truly means a lot to the whole team.

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Review of
Pemberley Manor Care Home
from S S (Son of Resident) published on 11 July 2025

Submitted via Website • Report

Overall Experience

Perhaps with some pre conceived ideas of a home I continue to be surprised by the stylish environment and the vocational dedication of the staff. My mother has a disposition to complain more than most but has now agreed to stay permanently following a respite/ trial. The transition from staying there

due to forced necessity to a preference and desire took 6 weeks. Try before you buy perhaps a more effective means of validating suitability than relying on brief visits or the experiences of others.

Reply from Lauren Digby, Customer Relations Manager at Pemberley Manor Care Home

Thank you for sharing such thoughtful feedback. We're so pleased to hear that your initial impressions have evolved into a positive experience, and that your mother has chosen to stay with us permanently following her respite stay. We understand that moving into a care home is a big decision, and we're glad the "try before you buy" approach helped provide clarity and confidence. It's heartening to know that both the stylish surroundings and the genuine dedication of our team played a role in your mother's transition. Thank you again for your trust in us, we're delighted to welcome your mother as a permanent resident.

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Review of
Carter House Care Home
from Serif J (Daughter of Resident) published on 9 July 2025

Submitted via Postal Card • Report

Overall Experience

Carter House has been Mum's home for over two years now. As a family, we're grateful and extremely happy for the care she receives. The cheerfulness of the staff creates a lovely, welcoming environment to visit and for Mum to live in. We're confident her sterling care will continue due to the dedication

of the team. Most importantly, Mum is very happy and enjoys every part of life at Carter House.
Thank you to all.

Reply from Alex Ulatowska, Customer Relations Manager at Carter House Care Home

Thank you so much for your wonderful review. We're delighted to hear how happy your mum is at Carter House. Your kind words mean a lot to our team.Kind regards,

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Review of
Link House Care & Nursing Home
from C H (Daughter of Resident) published on 9 July 2025

Submitted via Postal Card • Report

Overall Experience

Link House is kept very clean at all times. The rooms are adequate but small. Bed linen could be better but I understand there must be a great turnover of sheets and pillowcases. I'm sure management work hard but I feel more interaction with residents would be appreciated. The carers are mainly extremely

helpful and professional, maybe more attention to contacting room bound residents would be appreciated.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing Home

Thank you for your thoughtful feedback. We appreciate your kind words about our cleanliness and staff, and will take your suggestions on resident interaction and linen quality to heart. Thank you for your support.Kind regards,

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Review of
Lyle House Care Home
from Carol M (Daughter of Resident) published on 9 July 2025

Submitted via Website • Report

Overall Experience

Everyone at Lyle House has been so welcoming and helpful during my mother's move into Lyle House. I'm delighted that she has started eating and drinking again now that she's moved in. And I'm most impressed by the constant care given to all residents during the day.

Reply from Jo Hack, Home Manager at Lyle House Care Home

Thank you for taking the time to write a review for Lyle House, we are delighted to hear how happy you are with our care for your Mother.

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Review of
Camberwell Lodge Care & Nursing Home
from Mark P (Son of Resident) published on 7 July 2025

Submitted via Website • Report

Overall Experience

Mum celebrated her 90th birthday party at Camberwell Lodge. The staff were amazing and made my mum's big day extra special. The food was glorious with such a fantastic spread and an amazing barbecue, and ice cool refreshing drink. An ending with a home made cake fit for a queen! It was quite a big event

with over 24 people present and everyone commented how fabulous the party was and how professional and tentative staff were at the event. It deserves more than a five star rating. Thank you to all the staff for such an amazing event.

Reply from Jessica O'Connell, Customer Relations Manager at Camberwell Lodge Care & Nursing Home

Thank you for taking the time to write such kind words for the team at Camberwell Lodge, we will pass on your compliments to our team. It was our pleasure to host your mother's very special 90th birthday with family and friends!

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Review of
Link House Care & Nursing Home
from N K (Friend of Resident) published on 3 July 2025

Submitted via Postal Card • Report

Overall Experience

Staff pleasant and friendly.
Our friend is well looked after.
Food looked nice and balanced.

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing Home

Thank you for your kind words. Your feedback means a lot to us! Kind regards

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Review of
Woodlands House Care & Nursing Home
from Lena M (Daughter of Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

The staff are always professional, friendly and compassionate. A very happy, safe and clean environment. We rest easy knowing how much our mum is taken care of.

Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodland House Care & Nursing Home. We are delighted to hear about your positive experience.

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Review of
Woodlands House Care & Nursing Home
from S B (Daughter of Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

My mother is very well looked after by the staff at Woodlands Care Home especially now being back from hospital on Level 1 nursing. I think its an excellent care home. The family are very pleased.

Reply from Edmund Yeboah, Home Manager at Woodlands House Care & Nursing Home

Thank you for taking the time to leave a review for Woodlands House. It's wonderful to hear how pleased your family is with our care.

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Review of
Link House Care & Nursing Home
from Peter B (Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

The care home is very well organised and the staff are excellent in every respect. As stated earlier the home is very good and the gardens maintained to a high standard . I would recommend the home to anyone without a doubt.

Reply from Zoe Smith, Home Manager at Link House Care & Nursing Home

Thank you very much for your recommendation of Link House Care Home. We are delighted to hear how happy you are with our staff team.

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Review of
Link House Care & Nursing Home
from Sachin S (Grandson of Resident) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience

Link House care and nursing has been wonderful to my grandmother. The staff are incredibly kind and support her in all facets. They are very friendly and treat her with dignity. She's made many friends at the home both staff and fellow residents and is enjoying her time here

Reply from Alex Ulatowska, Customer Relations Manager at Link House Care & Nursing Home

Thank you for your lovely feedback. We're so glad your grandmother feels happy, supported, and at home here. Your feedback means a lot to our team.Kind regards,

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Review of
Camberwell Lodge Care & Nursing Home
from George D (Nephew of Resident) published on 27 June 2025

Submitted via Postal Card • Report

Overall Experience

My auntie recently stayed at Camberwell Lodge, and I couldn't be more grateful for the care she received. They made her feel comfortable and cared for at every step, ensuring she felt at home. It was reassuring for our family to see her well looked after. The home was clean, welcoming and well run with

plenty of activities and nutritious meals.

Reply from Jessica O'Connell, Customer Relations Manager at Camberwell Lodge Care & Nursing Home

Thank you for taking the time to leave a review. We are pleased to hear about your positive experience and will pass on your compliments to our team at Camberwell Lodge. It is our pleasure to care for your aunt and we look forward to seeing you soon for a catch-up over a cup of tea and some cake.

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Care Homes Owned by Country Court in London

Country Court Locations in London (7)

Country Court Reviews in London (384)

Lyle House Care Home

Lyle House Care Home

Link House Care & Nursing Home

Pemberley Manor Care Home

Marling Court Care Home

Pemberley Manor Care Home

Lyle House Care Home

Carter House Care Home

Pemberley Manor Care Home

Pemberley Manor Care Home

Carter House Care Home

Link House Care & Nursing Home

Lyle House Care Home

Camberwell Lodge Care & Nursing Home

Link House Care & Nursing Home

Woodlands House Care & Nursing Home

Woodlands House Care & Nursing Home

Link House Care & Nursing Home

Link House Care & Nursing Home

Camberwell Lodge Care & Nursing Home

Awards / Recognitions (23)

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