Care Homes Owned by Country Court in London

Thank you so much for your kind words. We're delighted to hear that your mum had a positive experience during her respite stay at Pemberley Manor. It's wonderful to know that our clean, welcoming, and homely environment stood out to you and your mum's visitors, we love hearing it felt like a 5 star hotel! Our team is passionate about delivering care that is both professional and deeply respectful, so your recognition of their kindness and attentiveness means a great deal. We also appreciate your comments about the CQC report. We believe it's important for inspections to reflect the current standard of care, and we're committed to ongoing excellence in everything we do. Thank you again for taking the time to share your feedback. It was a pleasure to care for your mum, and we wish her and your family all the very best

Thank you once again for your continued trust and for sharing such a heartfelt update. We are truly grateful for your kind words and ongoing support since your mum joined us in July. It's deeply rewarding to hear that the care and attentiveness of our team have made such a positive impact, especially during what must have been a very worrying time. The health and safety of our residents are always our top priorities, and we're incredibly proud of our staff for responding swiftly and appropriately to ensure your mum received the urgent care she needed. We're relieved and happy to know she is now doing well, and we'll continue to support her with the compassion and dignity she deserves every single day. Thank you again for your kind praise of our team and leadership, it truly means a lot to us all.

Thank you so much for your wonderful review. Your kind words truly mean the world to our entire team. We're incredibly touched to hear how happy and at ease you feel knowing your husband is being cared for here at Pemberley Manor. Our goal is always to create a warm, safe, and supportive environment, not just for our residents, but for their loved ones too. It's lovely to hear that you enjoy special moments together, whether it's lunch on the veranda or a relaxing film in our cinema. Knowing that you feel relaxed and reassured is the greatest compliment we could receive. Thank you for your trust and for taking the time to share your experience, it's a pleasure and a privilege to care for your husband.

Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear that your mum has made such great progress since coming to Pemberley Manor, that truly means the world to us. Our team takes great pride in providing a clean, welcoming, and caring environment where residents feel safe, supported, and engaged. It's lovely to know that the efforts of both our care and activities teams, as well as our management staff, have made such a positive impact on your mum's wellbeing. Thank you again for taking the time to share your experience. We're so pleased to have your mum with us, and we look forward to supporting her continued improvement

Thank you so much for your beautiful and heartfelt review. We know how emotional and important the decision is when it comes to finding the right care for a loved one especially someone as special as your 101 year old Nan. We're truly honoured that you chose Pemberley Manor after such a thorough and thoughtful search. We're so pleased that from the moment you walked through our doors, you felt that sense of community, warmth, and reassurance, it's something we strive to create not just for our residents, but for their families as well. Your kind words about our team mean the world to us. They are truly dedicated to making every resident feel safe, valued, and cared for from the very first moment. It's wonderful to hear how quickly your Nan settled in from having her nails done to planning her next meal! That's exactly the kind of welcoming and engaging environment we aim to provide every day.

Thank you so much for your incredibly kind and thoughtful words. We understand how difficult the decision must have been to find alternative care for your mum, and we're truly honoured that you chose Pemberley Manor to be her new home. It means the world to us to know that you felt comforted and reassured from the moment you walked through our doors. Creating a warm, family like atmosphere is at the heart of everything we do, and we're so glad that this has been your experience. Your mum is a wonderful part of our Pemberley Manor family, and we feel privileged to care for her. Our team takes great pride in ensuring every resident feels valued, included, and truly at home whether it's through daily care, special celebrations, or simply sharing a smile and a kind word. Thank you again for taking the time to share your experience. Your words are a true reflection of why we do what we do.

Thank you so much for your kind and thoughtful words. We understand how incredibly difficult it can be to make the decision to seek residential care for a loved one, and we're truly honoured that you chose Pemberley Manor for your wife's new home. It means a great deal to us to hear that you felt welcomed and reassured from the moment you arrived, and that our team's approach helped you feel confident in your decision. Ensuring that our residents are always the focus of our care is at the heart of everything we do, and we're so pleased that this was evident to you from the start. We're also glad that the facilities, atmosphere, and meals have met your expectations, and that your wife has already begun to settle in. We know how important trust and familiarity are especially with Alzheimer's and our team is committed to getting to know her and supporting her in a way that makes her feel safe, respected, and valued. Seeing those smiles you mentioned is the best feedback we could hope for.

Thank you for taking the time to leave a review for Lyle House Care Home. It's wonderful to hear how happy your Mother is with us.

Thank you for your kind words about Pemberley Manor. We're so pleased to hear that you and your family felt welcomed from your very first visit, and that your mum has settled in well over the past six weeks. It's wonderful to know that she's enjoying her spacious room, the lovely grounds, and the restaurant style dining, our team works hard to create a warm, comfortable environment for all our residents. We also appreciate your comments about our activities and day trips, as well as the care shown during the recent hot weather. It's important to us that both residents and their families feel looked after, and we're glad you've enjoyed relaxing in the bistro too. Thank you again for your support, it truly means a lot to the whole team.

Thank you for sharing such thoughtful feedback. We're so pleased to hear that your initial impressions have evolved into a positive experience, and that your mother has chosen to stay with us permanently following her respite stay. We understand that moving into a care home is a big decision, and we're glad the "try before you buy" approach helped provide clarity and confidence. It's heartening to know that both the stylish surroundings and the genuine dedication of our team played a role in your mother's transition. Thank you again for your trust in us, we're delighted to welcome your mother as a permanent resident.

Thank you so much for your wonderful review. We're delighted to hear how happy your mum is at Carter House. Your kind words mean a lot to our team.Kind regards,

Thank you for your thoughtful feedback. We appreciate your kind words about our cleanliness and staff, and will take your suggestions on resident interaction and linen quality to heart. Thank you for your support.Kind regards,