Country Court in Cambridgeshire | 3 Care Homes

Review of
Castor Lodge Care Home
from Simon H (Respite Resident) published on 22 July 2025

Submitted via Website • Report

Overall Experience

Lovely home in a beautiful quiet setting, couldn't be better and at a critical time fraught with difficulties.
They delivered an excellent service which partly made up for the poor service paid for over several decades from the NHS.
The care home provided an essential base for continued care unavailable

locally and has been essential for my recovery.

Reply from Morgan Hicks, Senior Customer Relations Manager at Castor Lodge Care Home

Thank you very much for your kind words. I am so pleased out fantastic team at Castor Lodge was able to support you during your recovery. Wishing you all the best and do not forget to pop in for a coffee ( or a coca cola)! Best Wishes

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Review of
Ferrars Hall Care Home
from Susan C (Daughter of Resident) published on 16 July 2025

Submitted via Postal Card • Report

Overall Experience

My mum was cared for, for nearly three years. In all this time, she was given the best possible care and was very happy at Ferrars Hall. The home is beautiful and just like a hotel. The food was always freshly cooked with plenty of choices. The home was always beautifully kept, cleaned daily and always

smelled fresh.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words and feedback, and this will be passed on to the whole team. It was a pleasure to care of your mum, as part of our Ferrars Hall Family.

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Review of
Castor Lodge Care Home
from Matthew M (Friend of Resident) published on 16 July 2025

Submitted via Website • Report

Overall Experience

Caster lodge carehome is such an amazing venue for the elderly. I also just want to say a massive thank you to Satish. Very helpful, friendly and nothing is no trouble! He made my grandmothers move such an easy process and always has a smile on his face. Thank you so much. This venue is not a 5 star.

It's a 10 star! Well done to everyone!

Reply from Morgan Hicks, Senior Customer Relations Manager at Castor Lodge Care Home

Thank you for taking your time to write us a review. We are so pleased to hear your wonderful comments and will ensure they are shared with the rest of our great team! Best Wishes

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Review of
Lyncroft Care Home
from Penny S (Daughter of Resident) published on 4 July 2025

Submitted via Website • Report

Overall Experience

Unfortunately my mum is bedridden and struggles to communicate but the staff at Lyncroft take the time to get her out of bed whenever they can and include her in any suitable activities. She is very well cared for and all staff are very respectful towards her. I could not be happier with the care

she receives there.

Reply from Clair Taylor, Home Manager at Lyncroft Care Home

Thank you for taking the time to leave your lovely review for Lyncroft Care Home. Your kind words regarding your mum's care is appreciated and will be shared with the staff team. Warmest regards,

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Review of
Ferrars Hall Care Home
from J R (Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

I have nothing but good to talk about Ferrars Hall. Everyone is so kind and nice to me its a real pleasure to call this my home. I am so happy to be here.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We truly appreciate your kind words, and it is a pleasure to support you as part of our Ferrars Hall Family!

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Review of
Ferrars Hall Care Home
from V B (Friend of Resident) published on 2 July 2025

Submitted via Postal Card • Report

Overall Experience

Impressed by the accessibility of the staff. Amenities good. Residents are cared for as people.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave a review for Ferrars Hall. We appreciate your kind feedback and this will be passed onto the team here. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review of
Lyncroft Care Home
from Tracey B (Daughter of Resident) published on 2 July 2025

Submitted via Website • Report

Overall Experience

Mum has been at Lyncroft just over four years now and she is very settled, content and well looked after by all the staff, everyone is kind, helpful and friendly and we are very happy with her care
The staff are very understanding of her needs

Reply from Clair Taylor, Home Manager at Lyncroft Care Home

Thank you for taking the time to leave your review of the care your mum has received at Lyncroft Care Home. Your lovely comments regarding her care will be shared with the staff team. Warmest regards

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Review of
Ferrars Hall Care Home
from Tony B (Son-in-law of Resident) published on 1 July 2025

Submitted via Postal Card • Report

Overall Experience

We have been so impressed that a potentially difficult transition has been so, so smooth. The communication help and care has all been excellent. A credit to all the team.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We are pleased to hear that we have made your loved one's transition into care as smooth as possible. Your kind words will be passed on to the whole team here. It is a pleasure to look after your loved one as part of the Ferrars Hall Family.

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Review of
Castor Lodge Care Home
from L B (Wife of Resident) published on 2 June 2025

Submitted via Website • Report

Overall Experience

Castor Lodge Carehome is a care company that goes above and beyond their duty of care. I have found that the caring staff, management and admin staff very helpful, kind, respectful and caring. They're treat everyone with the utmost respect.
I highly recommend Castor Lodge Carehome.

Reply from Morgan Hicks, Senior Customer Relations Manager at Castor Lodge Care Home

Thank you for taking the time to review Castor Lodge. We are so pleased to hear your wonderful comments about our fantastic team and wonderful home. Best Wishes.

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Review of
Castor Lodge Care Home
from Andrew S (Son of Resident) published on 15 April 2025

Submitted via Website • Report

Overall Experience

All the staff very friendly helpfully and made us feel welcome and look after dad very well and the coffee and cakes were great. One staff member in particular made dad and us laugh a lot dad took a shine to him
Thanks for all your help

Reply from Priya Jassar, Home Manager at Castor Lodge Care Home

thank you for taking the time to review us at Castor Lodge. We appreciate your wonderful comments and glad your father had a good respite stay with us! Best Wishes.

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Review of
Castor Lodge Care Home
from Nathaniel C (Father-in-law of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

When my father-in-law needed full-time care, we wanted to find somewhere that felt right a place where he'd be comfortable and well looked after. From the moment we visited Castor Lodge, we were really impressed. The home itself is lovely, clean and well-kept, with a warm and welcoming atmosphere.
What

really stood out, though, was the staff. Everyone has been so friendly and caring, making sure he's happy and looked after. A special shoutout to the manager she's been absolutely fantastic.
We've had such a positive experience with Castor Lodge. It's given us real peace of mind knowing he's in good hands.

Reply from Morgan Hicks, Senior Customer Relations Manager at Castor Lodge Care Home

We are so pleased to read your wonderful review and thank you for taking the time to do this for us. I will ensure all of our fantastic teams hears the brilliant feedback.

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Review of
Castor Lodge Care Home
from S S (Daughter of Resident) published on 8 April 2025

Submitted via Website • Report

Overall Experience

100% recommend castor lodge.
My dad was in respite for 8 weeks, I can honestly say that the home is so welcoming and friendly.
Nothing was to much trouble from any of the staff.
They are all so caring about the residents and even the families aswell.
We as a family would not hesitate in putting

dad back into castor if needed.
Once again thankyou all for caring!!

Reply from Morgan Hicks, Senior Customer Relations Manager at Castor Lodge Care Home

Thank you for taking your time to review Castor Lodge. We are delighted to hear your wonderful comments, i will be sure to share with our team. You're welcome to pop in to see us anytime.

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Review of
Castor Lodge Care Home
from Joanne M (Daughter of Resident) published on 31 March 2025

Submitted via Website • Report

Overall Experience

We visited many care homes to try to find the perfect place for our Mum including Caster Lodge. Along with its impressive appearance and beautiful rooms, more importantly we found staff interacting positively with residents. Many activities were being carried out and everyone looked so happy and content.

We spoke to several residents along with their family members and no one had a negative word to say about the care given. On this basis we decided that we had eventually found the home that Mum would hopefully be happy in. Mums mood has drastically improved since moving into her ''new home'' she has made many friends including members of staff. She will often say '"I want to stay here for ever'' I think her comments speak for themselves.

Reply from Morgan Hicks, Senior Customer Relations Manager at Castor Lodge Care Home

Thank you for taking the time to review Castor Lodge. We are so pleased to hear your wonderful comments and that your mother enjoys her wonderful home here with us. I will be sure to share your positive review with the rest of our staff team. Best Wishes.

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Review of
Ferrars Hall Care Home
from B B (Wife of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

I felt great relief leaving my husband at Ferrars Hall after a difficult time with dementia much worse. His room is very comfortable. I am impressed with the cleanliness and freshness of the home each time I visit. The staff are really caring and I admire them as it must be really difficult at times

on their shift. It is hard to visit my husband in this situation and I feel worse after a bad day. The staff though are very friendly and supportive which helps. My sons and I feel happy that my husband is in Ferrars Hall and we chose the home that is so good.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. We appreciate your kind words and feedback. It is wonderful to hear that you find the staff caring and supportive, we will ensure that this feedback is passed onto them. It is a pleasure to care for your loved one as part of our Ferrars Hall Family.

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Review of
Castor Lodge Care Home
from Kenneth W (Respite Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

I recently underwent major surgery and as I am sole carer for my wife, I booked a weeks respite care for myself for the period after leaving hospital and two weeks covering that time and my stay in hospital for my wife.
This turned out to be an excellent decision. The care that I received was first

class and I was secure in the knowledge that my wife was similarly being looked after.
All of the staff were so friendly and helpful and I would recommend the home to anyone who is in need of care.

Reply from Priya Jassar, Home Manager at Castor Lodge Care Home

Thank you for taking the time to review Castor Lodge. We are so pleased you enjoyed your respite stay, I will be sure to share your kind words with our staff team. Please pop back to see us anytime! Best Wishes,

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Review of
Castor Lodge Care Home
from Sandra C (Daughter-in-law of Resident) published on 14 January 2025

Submitted via Website • Report

Overall Experience

My father in law was in Castor Lodge and enjoyed his stay but it seems that personal belongings go missing and nobody seems bothered about it as when he passed they had lost his gold wedding ring and wallet but they are not bothered about investigating it as we were always told the items were in the

safe but apparently it was a lie.
So it seems that sticky fingers are about.

Reply from Anita Rowley, Area Manager at Castor Lodge Care Home

We are very sorry that your family's experience at Castor Lodge did not meet our usual high standards. We thoroughly investigated your concerns, and the outcome of that investigation was shared with you as per policy and procedure. Our contracts contain clear stipulations about personal belongings and please be assured that all our staff undergo criminal checks as per the debarring and disclosure service. We thank you for bringing your concerns to our attention and once again we are deeply sorry.

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Review of
Castor Lodge Care Home
from Shelia H (Friend of Resident) published on 6 December 2024

Submitted via Postal Card • Report

Overall Experience

For a year, my friend lived in Castor Lodge Care Home and I visited him every 3 weeks or so when someone would drive me there as I am 92.
I think it would not be possible to find a better care home in the whole country. The building is spacious, very well kept and is very welcoming. Very nice meals

are provided each room cleaned daily, and lots of activities to join if residents choose. Totally first class.

Reply from Hannah Louise Mills, Senior Customer Relations Manager at Castor Lodge Care Home

Thank you so much for your kind words, it has been our pleasure to care for your dear friend in Castor Lodge.

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Review of
Ferrars Hall Care Home
from Janice W (Wife of Resident) published on 28 November 2024

Submitted via Postal Card • Report

Overall Experience

The carers are so kind and helpful even when they are stretched beyond with their duties. The majority of the staff are excellent, but there are some passengers and some who are unprofessional. The cleaning staff are cleaning somewhere all of the time when I am visiting. Food and drinks are excellent

considering the numbers and clientele being catered for. They are very kind to let me have my meals with my husband, beautifully served on a table for 2. The room for entertaining our family and friends is excellent. The activities are excellent but could do with some in the long evenings.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave Ferrars Hall a review. Your kind feedback is much appreciated and will be passed onto the staff and relevant departments at the home. We are sorry to hear that you have found some staff to be lacking in professionalism, if you would like to address this further please do not hesitate to speak with the Home Manager when you are visiting next. It is a pleasure to care for your husband as part of our Ferrars Hall Family.

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Review of
Lyncroft Care Home
from Anthony H (Friend of Resident) published on 18 September 2024

Submitted via Website • Report

Overall Experience

I always receive a very warm welcome, environment was clean and tidy. The residents always look well-presented and cared for.
Staff are polite, respectful, very helpful and knowledgeable.
Facilities are top notch and the residents appear to enjoy the activities on offer.
I highly recommend this care

home!

Reply from Clair Taylor, Home Manager at Lyncroft Care Home

Thank you for your kind words, it is a pleasure caring for all of our residents and family members within our home.

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Review of
Ferrars Hall Care Home
from Isobel M (Niece of Resident) published on 17 September 2024

Submitted via Website • Report

Overall Experience

My aunt has been in Ferrars Hall since May 2023. My aunt settled in straight away and seems very comfortable and content in the home. The home is extremely clean, the food is good, and the facilities are great. However, the biggest asset of the home is the staff - all of them from those working in reception

to the Managers to the care staff are exceptional. The staff are always welcoming and friendly and excellent with the residents. The home undertakes a lot of activities with the residents and visits out into the community. The home has also helped us manoeuvre through the complex social care funding processes which has helped relieve a lot of the stress involved.

Reply from Katie Peters, Senior Customer Relations Manager at Ferrars Hall Care Home

Thank you for taking the time to leave a review for Ferrars Hall. We are so pleased to hear that you feel your Aunt has settled in well. Your comments about the food, activities and staff are much appreciated and will be passed on to the team. Once again, thank you for taking the time to leave a review, it is a pleasure to care for your aunt as part of the Ferrars Hall Family.

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Care Homes Owned by Country Court in Cambridgeshire

Country Court Locations in Cambridgeshire (3)

Country Court Reviews in Cambridgeshire (206)

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Ferrars Hall Care Home

Castor Lodge Care Home

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Ferrars Hall Care Home

Lyncroft Care Home

Ferrars Hall Care Home

Castor Lodge Care Home

Castor Lodge Care Home

Castor Lodge Care Home

Castor Lodge Care Home

Castor Lodge Care Home

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Castor Lodge Care Home

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