Care Homes Owned by Country Court in Bedfordshire

Thank you for the care of my aunt.

My mother has been a resident since January 2026 primarily as respite but now permanently. It was a stressful time for all the family involved including my mum. All staff were incredibly supportive during the transition period and my mother is now extremely well settled and in a content and happy place. Initially, she did not partake in social activities and tended to stay in her room. Staff have sensitively encouraged her to join in and she can now be found in the Bistro area and restaurant. Excellent care with dedicated staff.

My husband transferred here from another care home. The transition was extremely well managed. The facilities are beautiful but more importantly the care is good and staff seem well trained. They are friendly and welcoming. I get the impression most have been there quite some time and are happy in their work. The atmosphere is calm and professional at all times. The food is beautifully presented and dining rooms well set out. The home is very clean and well maintained. Cannot fault it.

Care home is always a pleasure to visit staff are always friendly and welcoming.

Communication is excellent, the team keeps me updated regarding medical appointments and always seeks my consent for any changes to her care needs. A special mention to Liz, Portia and Mikey for their dedication and professionalism. Also the receptionists who are always warm and welcoming. We are extremely happy we choose Fernleigh Court. Julian H.

Fairfield Manor is a fantastic modern care home. All members of staff from top to bottom are caring& friendly making you feel welcome. The car and compassion they show is exceptional. The home is spotlessly clean throughout. Food is excellent with each persons diet unique to them. The welfare team work tirelessly to provide activities for all residents including trips out. Could not praise them enough for the care they gave my wife who had dementia.

All of the staff are extremely helpful and caring towards my grandad and he feels extremely at home staying here :) He is cared for very well.

Baycroft have gone out of there way to help my mum to settle in her new environment. All of the staff are kind and extremely respectful. The whole building is extremely clean and the individual rooms are lovely. After a tricky start Mum has settled really well and is happy at Baycroft. The facilities are really good not only for the residents but for visiting friends and family.

Thank you, all

Thanks!

We arranged a respite stay for my mum, who has dementia, and are now very happy to make it permanent. The staff are absolutely amazing. Every single person, from reception & housekeeping to the carers, nurses & management team, have been incredibly friendly, kind & helpful. They genuinely go above & beyond to make residents feel comfortable & well cared for. My mum is looked after so well and has everything she needs. The facilities are fantastic, especially the bistro. There's always something going on which keeps residents engaged & happy. Most importantly, my mum has settled in really well, which gives us huge peace of mind, we couldn't be more grateful to the entire team.

We never know what is in store for us as we get older, but knowing that Fairfield Manor exists and being so thankful for the wonderful staff that work there, means I can spend time with my dad and know he's in the best place!

I cannot speak highly enough of this fantastic care home. From the moment you walk in, the environment feels clean, modern, and deeply homely. The staff are brilliant, attentive, and consistently go the extra mile for the residents. My friend has settled in well and is looked after with the utmost respect and compassion. Top marks to the entire team for their stellar work, thank you Fairfield Manor. Edward.

Since being in Baycroft dad had several falls a week which was alarming and I did feel that this was due to lack of staff, it'd often go the alarms were going and no staff seemed to be present. After a few months we were told by a social worker that the home could no longer meet my dads needs. This seemed to have come after I'd raised my concerns about the number of falls he was having and the lack of staff at times. Not once did the home approach the family to say that they were struggling to meet my dads needs Dad was a bit challenging at times as he was suffering with delirium and what they said was dementia. Dad displayed these signs when he was assessed by the home in hospital. This home should be a residential home only if i cannot care for people with dementia

Mum initially arrived here for respite after a stay in hospital. She had been reluctant to agree to respite but after only a short stay here has applied to be a permanent resident. The staff have been amazing from the very start and we are over the moon with the care she has recieved. Mum feels totally at home now and as a family we could not have asked for more. Such a great team.

What can I say about Baycroft? First thing is 'when can I move in?' It's a shame we have to wait until later in life to really experience Baycroft, when perhaps its not appreciated as much as it should be. When I visit (and also dine in), I can see how attentive the staff are and how residents are cared for. I also know it's not put on as I visit most days, at different times and different areas of the building. Should the time come for me to need a care home (hopefully not for another forty years or so), I hope I'm as lucky to find (or be placed in) a place as good as that.

My stepmother is being very well looked after. The staff are kind and cheerful and the range of activities is great. She is treated with dignity and is always well dressed and clean.

My husband has resided in Baycroft for just over a year. I find the staff caring and approachable and are able to handle any "situations" with ease. The library is well stocked and there are numerous activities on the go as well as outings for the residents which appear to be well appreciated. The food is quite varied and appears to suit most palates. Drinks (non alcoholic) are readily available. The Care Home is clean and warm as are the bedrooms. A delightful garden in which to sit in sunny weather, birds to feed and plants to grow in the greenhouse. All in all 100%

Baycroft is a wonderful place. The staff are really attentive and caring, and mum has made so many new friends here. She really feels that it's her home

My mother-in-law was a resident at Fairfield Manor for almost five years. She had outstanding care. As her condition deteriorated, the staff adapted to her needs and showed concern and compassion along with respect for her as an individual. The present manager and deputy manager go beyond the call of duty to ensure that night care as well as day care is up to standard. Any problems or concerns have been dealt with immediately and with professionalism and courtesy. We have also felt included in the life of the home.