Country Court in Bedfordshire | 3 Care Homes

Review of
Baycroft Flitwick Care Home
from G P (Partner of Resident) published on 30 January 2026 Submitted via Postal Card • Report

Overall Experience

Night staff took long time to respond and he wet the bed several times which was very upsetting. Night staff were often unfriendly and impatient. Support we expected for night wasn't there. Lack of bars in shower area, perching stool in bathroom would be useful, chair provided was not suitable, Lack

of support for Parkinson's issues, mobility has deteriorated badly since his stay, Brien was deregistered from our GP by Baycroft which caused problem when back home plus pharmacy for repeat meds was changed and not returned to normal pharmacy. On the plus side, daytime staff were helpful and friendly. The building was always warm and clean. Reception staff during the weekdays were very approachable and helpful.

Reply from Holly Wilson, Home Manager at Baycroft Flitwick Care HomeThank you for your feedback. Brian was a pleasure to have with us, and we wish you both all the best.

Please be assured that all concerns raised are taken seriously and will be reviewed by management. Our team follows guidance from the Parkinson's nurse, and respite residents are registered with our GP and pharmacy to ensure timely medical support and medication.

We are committed to providing the best possible care and value all feedback as an opportunity to improve. Should you wish to speak with our Home Manager Holly Wilson further please contact her on 01525 307 665

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Review of
Fernleigh Court Care & Nursing Home
from Claire O (Daughter-in-law of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

After years of caring for a family member, we have finally found a home that we are completely satisfied with. One of the hardest decisions we have made, but the correct one. The home is so friendly for residents & their families. We have been welcomed fully & become a family again, not full time carers.

When we visit on a regular basis, we see the wonderful care given to all residents & join in the fantastic activities planned.

Reply from Chloe Kenna, Customer Relations Manager at Fernleigh Court Care & Nursing HomeThank you so much for your kind review. We know how difficult that decision can be, and we're really honoured that you've trusted us with your loved one's care. It means a great deal to hear that you feel welcomed, supported, and part of our Fernleigh Court family. Your feedback truly means so much to our whole team.

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Review of
Fernleigh Court Care & Nursing Home
from S D (Son of Resident) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

My father has been a resident of Fernleigh Court Care and Nursing Home for just over 3 months. He has settled in really well and made lots of new friends. He joins in with the activities, of which there are plenty. The staff are very caring and gentle. They treat the residents like they are family and

with utmost respect. The facilities are spotlessly clean and of a very high standard. It is more like a hotel than a care home! It doesn't feel or smell like a care home! I have no complaints about any aspect of care here and it feels very safe and secure. There are nurses on each floor, 24 hours a day as well as other care staff. I would happily move in here myself! Mustn't forget to mention food! Absolutely first class!!

Reply from Tendai Matore, Home Manager at Fernleigh Court Care & Nursing HomeThank you for taking the time to leave a review for Fernleigh Court Care Home. It is our pleasure to care for your father as part of our family here at Fernleigh.

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Review of
Fernleigh Court Care & Nursing Home
from Emma T (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

I cannot commend Fernleigh Court highly enough. The management team and staff have exemplary care to my father who received end of life care at Fernleigh. He was only there for a short time, but it gave all us tremendous comfort to see him in such safe and caring hands. Everyone showed such kindness

- to all of us - and treated my father with dignity and respect. The rooms food and facilities are of a very high standard complementing the excellent standard of care. I thank everyone for their care and kindness and would not hesitate to recommend Fernleigh Court to others.

Reply from Tendai Matore, Home Manager at Fernleigh Court Care & Nursing HomeThank you for taking the time to write a recommendation for Fernleigh Court Care & Nursing Home. Your kind words mean the world to us. We are delighted to hear how happy you are with your father's stay.

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Review of
Fernleigh Court Care & Nursing Home
from M D (Ex Family Member) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

From the moment he arrived at Fernleigh, we felt this is the right place. The staff are truly wonderful, compassionate, patient, engaging, activities, and excellent family communication. He feels happy, safe and treated with dignity. Clean, homely environment, great food. He feels he lives in a 5 star

hotel.

Reply from Keeleigh Cox, Marketing Executive at Fernleigh Court Care & Nursing HomeThank you so much for your kind words. We are thrilled to hear that your experience at Fernleigh has been so positive and that he feels happy, safe, and well-cared for. We are delighted that our environment and services have made him feel at home.

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Review of
Fernleigh Court Care & Nursing Home
from L T (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

Our dad spent 10 days with you, sadly he passed away quicker than we expected but during his time with you we found his care to be of the highest quality. Nothing was too much trouble and all of the staff had time not only for him but also for us.

The facilities were outstanding and our dad retained

his independence until 48 hours before he died.
On the day that he died staff were incredibly respectful and food would just arrive that we could help ourselves to as they continued to care for us.
I cannot thank everyone enough, from the care staff, to the cooks the cleaner and the laundry lady who cried when she heard that he had died. I would highly recommend the home.

Reply from Keeleigh Cox, Marketing Executive at Fernleigh Court Care & Nursing HomeThank you for taking the time to share such a touching review. We are truly sorry for your loss and honoured to have cared for your dad during his final days. Your kind words about our staff, facilities, and the support shown to your family mean a great deal and will be shared with the team. Thank you for trusting us with your dad's care. Our thoughts are with you and your family.

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Review of
Fairfield Manor Care Home
from John C (Son-in-law of Resident) published on 15 December 2025 Submitted via Website • Report

Overall Experience

Fairfield Manor is a Five Star care home. They have been looking after my mother in law for six weeks now, Dec 2025, and she has settled in very well. The staff are always very welcoming when my wife and I visit. There are daily morning and afternoon activities for the residents to participate in every

day of the week, which she enjoys joining in. The food is top restaurant quality , prepared by a professional chef and his team. The bistro is where we meet up, and we are always provided with refreshments, whilst there are cosy lounges on each floor should you wish to have a quieter location to meet. Overall my wife and I are extremely pleased with the care that Ma is receiving, and she is also making new friendships.

Reply from Laura Mills, Senior Customer Relations Manager at Fairfield Manor Care HomeThank you so much for your lovely review and we are so thrilled everything is going well with Ma.

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Review of
Fairfield Manor Care Home
from Christine T (Daughter-in-law of Resident) published on 8 December 2025 Submitted via Postal Card • Report

Overall Experience

Having been visiting my mother-in-law for the past 5 years, Fairfield Manor has become like a second home as I visit daily, it really does feel like family. I've got to know the staff really well, they are very kind to my mother-in-law, as her dementia has become very bad now, but the staff are very

encouraging to her to join in with the fantastic activities which take place everyday, which if I am visiting I help her join in with.
Washing and dressing have become a problem for Mother-in-law but the staff are very patient and encouraging to her.

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Review of
Fernleigh Court Care & Nursing Home
from A F (Brother of Resident) published on 27 November 2025 Submitted via Postal Card • Report

Overall Experience

My sister became a resident of Fernleigh Court Care & Nursing Home when diagnosed with pancreatic cancer, in the last two months of her life. The wonderful care, empathy and love shown to her by all staff was outstanding. All family and friends visiting her were amazed at the friendliness of all staff,

a wonderful, clean 5* home. Exceptional place for her to live, enjoying art, and her birthday.

Reply from Chloe Kenna, Customer Relations Manager at Fernleigh Court Care & Nursing HomeThank you so much for taking the time to share your kind words. It was a privilege for our team to care for your sister during such an important time. We are truly touched to hear that you felt supported and that she was able to enjoy meaningful moments.
Your feedback means a great deal to the whole team at Fernleigh Court.

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Review of
Fairfield Manor Care Home
from G C (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

My mother has been at the home for three years now and we have been very pleased with the kind, caring and professional support she receives. The facilities are very good and the standard of cleanliness is high.

Reply from Laura Mills, Senior Customer Relations Manager at Fairfield Manor Care HomeThank you for your kind review of our lovely home, this will mean so much to our team. And its our pleasure caring for your mum.

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Review of
Fernleigh Court Care & Nursing Home
from Mark T (Son of Resident) published on 11 November 2025 Submitted via Postal Card • Report

Overall Experience

All the staff at Fernleigh offered the highest level of care to my dad and the highest level of support to me and all the family. We could not have wished for a better place for my dad to spend his final days. You helped us all through a very tough time with professionalism and compassion. Thank you

for everything!
PS the coffee made by the manager was 100%!! :)

Reply from Keeleigh Cox, Marketing Executive at Fernleigh Court Care & Nursing HomeThank you so much for your kind words. We're truly grateful that you took the time to share your experience. It was a privilege for our team at Fernleigh to care for your dad and to support you and your family during such a difficult time.

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Review of
Fernleigh Court Care & Nursing Home
from Georgia N (Granddaughter of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

An excellent home, with amazing staff and management. The care and support given to the whole family during such a difficult time was outstanding. Will never be able to thank the team enough.

Reply from Tendai Matore, Marketing Executive at Fernleigh Court Care & Nursing HomeThank you so much for your kind words. We're truly grateful that you took the time to share your experience. It means a great deal to everyone at Fernleigh to know that our care and support made a difference to you and your family during such a difficult time.
Your appreciation means so much to the whole team - thank you for trusting us.

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Review of
Fernleigh Court Care & Nursing Home
from Jane T (Wife of Resident) published on 7 November 2025 Submitted via Postal Card • Report

Overall Experience

My husband was admitted to Fernleigh on 22nd Sept 2025 for end of life care. I could not have asked for a better nursing home for my husband to spend the last two weeks of his life. The manager completed his pre-assessment while he was in hospital, and from the first moment I met her, I knew he would

be in excellent care. On admission and for the weeks the weeks he was treated with the utmost care and respect from each and every one of the nursing and care staff. Fernligh will have my heartfelt thanks forever, my husband passed away 8/10/25.

Reply from Tendai Matore, Marketing Executive at Fernleigh Court Care & Nursing HomeThank you so much for taking the time to share your experience, and please accept our deepest condolences on the loss of your husband. It means a great deal to everyone at Fernleigh that you trusted our team to care for him during such a precious and difficult time.
We're truly touched by your kind words about our staff and the care your husband received. Knowing that we were able to offer some peace and support to you both brings us great comfort.

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Review of
Baycroft Flitwick Care Home
from A G (Son of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

My mother is now in her fourth week of respite care at Baycroft, and will become a permanent resident, I have been very impressed by the level of care she has received to date, and with the friendly caring nature of all the staff. This has helped my mother settle in relatively quickly.
Talking to

the staff on my mother's floor, it is clear that they really do care. For them, this is more than something done to earn money and pay bills.
Whilst my mother was initially nervous to leave her room, she ventured into the shared dining room for Lunch when my wife visited on her third day, and has been joining the fireside she met there ever since. The conversation around the table may have been limited (as most there have varying degrees of dementia), but included lots of comments on how good the food is.

Reply from Cheryl Forshaw, Home Manager at Baycroft Flitwick Care HomeThank you for your lovely review of Baycroft Flitwick Care Home. We are delighted that your mother has decided to become a permanent member of our family here. I will pass your kind words on to the care team and the Chef.

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Review of
Fernleigh Court Care & Nursing Home
from Frances G (Wife of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

I cannot fault the care, attention and compassion that my late husband received when he was at Fernleigh Court. He was so content during his stay. The facilities for residents are amazing and the families of residents are treated so well. We were kept up to date with any information regarding my late

husband and were always pro-active with any medical treatment that he needed.
I would like to say a big thank you to all the Fernleigh Court staff and would wholeheartedly recommend this care/nursing home.

Reply from Tendai Matore, Home Manager at Fernleigh Court Care & Nursing HomeThank you for leaving a lovely review for Fernleigh Court Care & Nursing Home. We appreciate all comments and feedback. It was our pleasure to care for your husband as part of our Fernleigh Court family.

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Review of
Fernleigh Court Care & Nursing Home
from Jon S (Son of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

My mother spent her final years at Fernleigh Court, during this time she was cared for with dignity and friendship. At all times I was secure in the knowledge she was safe and in the hands of the team who really cared. I would love to highlight everyone who impacted on my mothers life however some will

be missed but especially the team who made such a difference. Great job.

Reply from Tendai Matore, Home Manager at Fernleigh Court Care & Nursing HomeThank you for your kind review of Fernleigh Court Care & Nursing Home. We're so pleased to know your mother felt safe and cared for during her time with us. It means a lot to the whole team to know we made a difference.

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Review of
Baycroft Flitwick Care Home
from I S (Relative of Resident) published on 24 July 2025 Submitted via Postal Card • Report

Overall Experience

Would be good to have wooden floors in bedrooms and different flooring in shower. Reason is keeping it clean easier.
Bistro is good social area.
Garden and outdoor space is lovely.

Reply from Rebecca Wells, Interim Home Manager at Baycroft Flitwick Care HomeThank you for your review of Baycroft Flitwick Care Home. We're delighted to hear that you enjoy our bistro area and outdoor space. We value transparency and are committed to continuously improving our services based on feedback. If you would like to discuss your comments further, please feel free to contact our Deputy Manager directly on 01525 307 665.

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Review of
Fernleigh Court Care & Nursing Home
from Glenn C (Wife of Resident) published on 21 July 2025 Submitted via Postal Card • Report

Overall Experience

Home is very clean it seems everyone is happy there . Plus staff are excellent. I feel my wife is being cared for very well plus safe.

Reply from Tendai Matore, Home Manager at Fernleigh Court Care & Nursing HomeThank you for your lovely review of Fernleigh Court we are so pleased to know that you are happy with the care our staff team provide for your wife.

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Review of
Baycroft Flitwick Care Home
from R B (Resident) assisted by family/friend published on 15 July 2025 Submitted via Postal Card • Report

Overall Experience

I have been a resident here for one year. I enjoy the entertainment and facilites very much. The staff are caring and respond to residents requests. I have made friends here. I enjoy being a resident here.

Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care HomeFrom all at Baycroft Flitwick - thank your for your review and we very much enjoy you being here as a resident.Thank you for taking the time to feedback, always appreciated.

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Review of
Baycroft Flitwick Care Home
from A B (Friend of Resident) published on 15 July 2025 Submitted via Postal Card • Report

Overall Experience

I have seen Baycroft grow from a few residents to a full home. Along side new staff have come and established staff have stayed with residents too. They all smile, are friendly and caring. My friend moved in on mobility grounds and had never used a gym before, watched a film in a theatre with popcorn,

played bingo and enjoys fun things new to him at 88!!

Reply from Rebecca Wells, Home Manager at Baycroft Flitwick Care HomeThank you Angela for your lovely review.We always thank you for your continuous support and involvement. Thank you for being an important part of our community and extended family.

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Care Homes Owned by Country Court in Bedfordshire

Country Court Locations in Bedfordshire (3)

Country Court Reviews in Bedfordshire (208)

Baycroft Flitwick Care Home

Fernleigh Court Care & Nursing Home

Fernleigh Court Care & Nursing Home

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Fernleigh Court Care & Nursing Home

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Fairfield Manor Care Home

Fernleigh Court Care & Nursing Home

Fairfield Manor Care Home

Fernleigh Court Care & Nursing Home

Fernleigh Court Care & Nursing Home

Fernleigh Court Care & Nursing Home

Baycroft Flitwick Care Home

Fernleigh Court Care & Nursing Home

Fernleigh Court Care & Nursing Home

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Fernleigh Court Care & Nursing Home

Baycroft Flitwick Care Home

Baycroft Flitwick Care Home

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