Country Court in West Sussex | 1 Care Home

Review of
Walberton Place Care Home
from Jodie J (Friend of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience

I came to visit today at your care home. I was very nervous to see my friend as I hadn't seen her for a few weeks. I used to clean for her and be her companion. So I have missed her terribly. I arrived and was greeted by a lovely receptionist, who was welcoming and told me where she would be, and her

room. I was then greeted by a member of staff, who told me she was having her lunch, but I could say hello. When she saw me, her face lit up, and we had a huge hug. I let her finish her lunch and then she came and found me in the corridor, we had plenty of hugs, laughter and tears, but I can see my friend is being well looked after and is very happy and content in her new setting. The home is in a beautiful setting, the location is stunning, and the home is immaculate and so clean. The staff were all friendly and smiley and it really made me feel at ease. I will visit her regularly and I am so happy to see her smile and I can't wait for that extra hug, and chats. Thank you for taking such great care of her.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for you kind and positive feedback, this really pleases us and we will pass your comments onto the team.

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Review of
Walberton Place Care Home
from John K (Husband of Resident) published on 19 June 2025

Submitted via Postal Card • Report

Overall Experience

A lovely, clean and welcoming care home. My wife is very happy here. The facilities are excellent, as indeed is her spacious room. The standard of decor and cleanliness is outstanding. Food is very good, cakes are excellent!

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your positive feedback. We are pleased that you are happy with the standards at Walberton Place.

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Review of
Walberton Place Care Home
from Derek C (Husband of Resident) published on 13 June 2025

Submitted via Postal Card • Report

Overall Experience

My wife has been a resident for 2 weeks to enable me to have respite from caring for her, as she is disabled with MS. The care she has received has been excellent, and to me on my visits. We would not hesitate to request a return visit in the near future.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your positive feedback, it was lovely to be able to care for your wife for her second respite stay with us.

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Review of
Walberton Place Care Home
from Sisomvang S (Daughter of Resident) published on 3 June 2025

Submitted via Postal Card • Report

Overall Experience

Friendly helpful staff, easy to approach, easy communication. Pleased with the level of care given to my mum. Accommodation is clean and spacious.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your honest feedback, we are pleased that you are happy with the level of care that we provide.

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Review of
Walberton Place Care Home
from D B (Wife of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience

Such a big step for my 89 year old husband! Despite only being two week respite, any misguidings we had were misguided. Youer home & staff do everything. At all times myself & my husband were met with kindness & patience. Our family were made to feel most welcome, little ones included. In today's times.

I feel you are all to be congratulated. As we get older I'm sure he will return to visit.

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

We are delighted that your husband has settled so well at Walberton Place for his respite care. We hope to welcome you and your family back soon.

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Review of
Walberton Place Care Home
from C C (Resident) assisted by family/friend published on 23 April 2025

Submitted via Postal Card • Report

Overall Experience

Because I did not requite care, I saw few staff. I expected my bed to be made daily, but that only happened once. I felt left to my own devices as I didn't need care. If I had my door shut, I wouldn't have heard or seen anyone, a lonely experience, unfortunately. The staff I did see were kind, but sometimes

difficult to understand & they did not understand what I said.

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave a review for Walberton Place. We have passed your comments and concerns to the Home Manager for action.

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Review of
Walberton Place Care Home
from F L (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience

The care home provided outstanding support during the last 12 hours before passing away. All staff covered our needs to cope and deal with a very upsetting time. This does not surprise me as since Mum has lived there her needs and welfare were of the highest standard and their verbal chats were so good

& personal. So much felt special.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your kind words, it was our honour to care and look after your Mum.

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Review of
Walberton Place Care Home
from Annie H (Wife of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

It is always difficult to make a decision regarding your loved one's care, as there are so many things to consider for each individual. Owing to my own sudden bad health, the decision for respite care for my elderly husband had to be done in a hurry. I asked many friends and neighbours who have lived

in this area, and the answer was always Walberton Place Care Home. Such a good decision in every way. He has had kind and caring attention at all times, and it has made my life easier knowing that he is in good hands and safe. He may have to have more respite care in the future and I know he would be happy to return here. Thank you one and all.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your kind words, it was an absolute pleasure in having your husband with us. Do get in touch if you need anything else.

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Review of
Walberton Place Care Home
from Jane E (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

Mum has been at the home for some time now and in my experience it has been excellent. Care, support and attention to the whole family and good communication. Food and catering facilities are excellent and my husband and I often stay for Sunday lunch which is set up as if we were taking Mum out to a

restaurant. The hairdresser takes such care to make sure the residents feel special and look nice. During Christmas, the staff worked so hard to make the activities and decorations a memorable occasion. The catering team helped us to celebrate Christmas with family and friends as a party for Mum. Thank you to a great team, such a blessing to know that she is in beautiful surroundings and being so well looked after.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your positive review, we are pleased you are happy with all we have to offer.

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Review of
Walberton Place Care Home
from Anne C (Daughter of Resident) published on 30 January 2025

Submitted via Website • Report

Overall Experience

I visited my Mum on the morning of Christmas Day 2024 and was thrilled to find the home buzzing with Christmas joy and a real family feeling. There were high numbers of cheerful staff making it a very special time for all residents. The home had not only bought a gift for each resident, but I noticed,

with delight, that significant thought had been given and each gift was very personalised. This home really gets to know the particular interests and likes of its residents. As I live a long way away and am only able to visit about every six to eight weeks, for a few days, it was very reassuring to see how much thought and care is given to my Mum. She is happy and settled and regularly says how lovely the staff are. The care at this home is to be praised; from the quality of the food, the general cleanliness, the range of activities on offer, the patience, kindness and respect of the staff towards the residents and their friendliness towards visitors. A lovely place for my Mum.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for such a positive review, we are delighted that you are pleased with all we have to offer at Walberton.

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Review of
Walberton Place Care Home
from K F (Son of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

Mum has really flourished since living here. The care and compassion has been outstanding and we see such positive changes in Mum's wellbeing.
Mum is really happy here. We enjoy out visits with her, and have total piece of mind that she is very looked after.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your kind words, we are delighted that you are happy with her care.

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Review of
Walberton Place Care Home
from Marian W (Wife of Resident) published on 22 January 2025

Submitted via Website • Report

Overall Experience

My husband has been in full time care since October. During that time I've been impressed and reassured that he is in good hands. He has dementia and is deteriorating. They keep me informed at all times of his progress and they do their best to deal with his needs.

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for leaving a review for Walberton Place. We are delighted you are so pleased with our care for your husband.

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Review of
Walberton Place Care Home
from A I (Daughter of Resident) published on 21 January 2025

Submitted via Postal Card • Report

Overall Experience

The care home has been incredible. They quickly made a room available at short notice. They were friendly, professional and helpful throughout.
They have reassured my mum and myself that Dad will be cared for and happy.
They have also understood his interests and hobbies. Beautiful and caring staff.

Thank you.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your kind and positive feedback, do get in touch if you need anything else.

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Review of
Walberton Place Care Home
from Sharon B (Daughter of Resident) published on 24 December 2024

Submitted via Website • Report

Overall Experience

This home is amazing. Beautiful setting and stunning interior. The rooms are spacious and comfortable. The staff are welcoming and friendly, nothing is too much trouble. The care and support is exceptional. The residents are treated like family and with dignity and respect. There are lots of activities

available and events that families can take part in too. The food is wonderful offering a wide variety to cater for everyone. The whole home is very clean and kept to high standard. Safety is exceptional. Staff and management are always happy to help with any queries. It really is like home away from home. I cannot fault the care given to my family member and it has given me peace of mind to know they are well cared for and happy. Highly recommend this beautiful care home. Thankyou to the whole team for all your hard work.

Reply from Vanessa McEveney, Customer Relationship Manager at Walberton Place Care Home

Thank you for your kind words, they are much appreciated and we are pleased that you are happy with all aspects of the home and the care that we provide.

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Review of
Walberton Place Care Home
from Kenneth P (Son of Resident) published on 24 October 2024

Submitted via Postal Card • Report

Overall Experience

From inquiry about care home, experienced kindness, friendliness and openness regarding introduction and individual requirements for my mother's needs and comfort. Given tour and opportunities to help choose her room. Excellent communication from all staff. Care and nursing care were excellent and thoughtful

to the end. After this care extended to relatives.

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave your lovely comments and feedback for the care provided for your mother and your family at Walberton Place Care Home.

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Review of
Walberton Place Care Home
from Janet S (Daughter of Resident) published on 14 October 2024

Submitted via Postal Card • Report

Overall Experience

There are lots of carers. It's light and airy and doesn't feel like a traditional care home. Staff are friendly and helpful. Accommodating regarding food and en-suite wet room increases Mum's independence.

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for taking the time to write your review for Walberton Place Care Home. We appreciate your comments and kind words and it's lovely to hear that the facilities have helped with your mum's independence. Warm regards.

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Review of
Walberton Place Care Home
from Clare E (Daughter of Resident) published on 8 July 2024

Submitted via Postal Card • Report

Overall Experience

When my dad had a fall back in May 2023 we thought he would be going back home but after diagnosing him with dementia this was not going to happen. Needing to be brought back to the community, the suggestion was to come to Walberton, wow what a transformation to his wellbeing. The home, the staff, the

everything have been amazing. I cannot fault anything with Walberton! Amazing!

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for leaving a review for Walberton Place Care Home. Sorry to hear that your dad had a fall back in May 2023 but it's lovely to hear of the transformation in his well-being since moving here. It is our pleasure to have him as part of the Walberton Place family. Your kind words will be shared with the staff team.

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Review of
Walberton Place Care Home
from P P (Son of Resident) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience

Kind, personal and superbly professional staff. Walberton really puts the care in 'caring'. We are very fortunate to have chosen Walberton for our mother.

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave us a review, it's lovely to read your kind words about our team at Walberton Place. I will pass this on to the rest of the team. Warm regards.

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Review of
Walberton Place Care Home
from K v (Daughter of Resident) published on 30 May 2024

Submitted via Postal Card • Report

Overall Experience

Walberton has given the best care, made her stay feel like home. The last 2 and a half years, I have never worried about the quality of care. As I lived in Holland, it gave me peace of mind every time we came to visit. The quality of hygiene is fantastic, the care is superb.

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you for taking the time to leave us a review, I will pass on your kind words to the rest of the team. Warm regards.

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Review of
Walberton Place Care Home
from Brian G (Nephew of Resident) published on 17 May 2024

Submitted via Website • Report

Overall Experience

I can't praise the staff of Walberton Place enough for the care of my aunt. We have been pleased to witness such tender gentle care, treating her with such dignity. We know that she is very appreciative of the care she receives by the comments she made to us... She told us that she felt valued as an

individual at Walberton and that she felt she was able to contribute in her own way to the many activities on offer. This moves and greatly reassures us. We also appreciate the easy communication from the Home Manager - right across the board including the Reception, Hospitality and cleaning staff (she thinks the hairdressing is the best she has found in the Chichester area!). Each and every one of the staff knows our names and are always keen to give us sensitive updates on my aunt. Thank you Walberton for all the kindness and respect shown to us as a family - greatly appreciated by us all.

Reply from Edmalyn Consigna, Home Manager at Walberton Place Care Home

Thank you so much for taking the time to leave your review for Walberton Place Care Home. It is our pleasure to care for your aunt and the positive feedback from you and your aunt is lovely to hear. Your lovely comments will be shared with the staff team.

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