Care Home Owned by Country Court in Somerset
9.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Somerset for Country Court are showing below.
View the details of all 49 locations (with 3170 reviews) owned by Country Court
Country Court Locations in Somerset (1)
The Laurels Care Home
9.7
39 reviews
Westfield Lane, Draycott, Cheddar BS27 3TN
"My mum recently moved in to The Laurels - I couldn't ask for more, perfect cleanliness, care, food, entertainment and empathy. A family…" Read all 39 reviews
Location Type Care Home
The Laurels Care Home offer long-term, respite and day care, in a comfortable home-from-home rural village atmosphere. Family-owned within the Country Court Care Group, the home strives to promote the very best quality of life for residents. You… Read more about The Laurels Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- 21 Rooms
- from £1,250 / week
Country Court Reviews in Somerset (39)
9.7
Country Court has a Group Review Score of 9.7 (9.717) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Country Court must have a Review Score.
Review of
The Laurels Care Home
from Alison I (Daughter of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum recently moved in to The Laurels - I couldn't ask for more, perfect cleanliness, care, food, entertainment and empathy. A family friend went to visit another family friend in her (very expensive) home and said how lucky mum was as the other home was 'disgusting'. Thankfully mum moved to The Laurels.
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from Mark T (Son of Resident) published on 5 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After researching several homes in our area to get respite care for my dad we found The Laurels Care Home. On speaking to one staff member in particular and her team we felt that we had been listened to and reassured that dad would be well cared for. my mum and wife visited before we decided and they
were very pleased with what thy saw. my wife is an ex carer and found nothing to raise any concerns. the home is clean tidy and doesn't smell ( the last home we used was very disagreeable on the nose ). the staff were busy but happy to pause and chat and everyone from the top down seemed to properly care for there residents. One staff member in particular and the team answered all questions and did there upmost to help get dad a space in a nice clean sunny room. the food was good and even managed to get some of the residents out to the sea side. overall it was a stress free two weeks which allowed my mum to have a good break and some much needed time for her. when the time comes rosemary and her fantastic team will be our first call
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from A W (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The Laurels Care Home is a warm, friendly place. The staff are very good, with one person in the office standing out a long way and has always been kind and reassuring. The staff are very kind to Mum, and make our family feel welcome. Mum enjoys the meals provided, and has improved both physically and
mentally during her residence at The Laurels. As a family, we are concerned for Mum's privacy, as she is frequently disturbed in her room by other clients. However, the staff are usually quick to respond.
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Review of
The Laurels Care Home
from J T (Daughter-in-law of Resident) published on 19 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We feel very lucky to have a small, friendly care home on our doorstep. It's lovely that we get to know the staff and other residents as it was a very close, friendly atmosphere. I always feel welcome when I visit and my mother-in-law always seems happy though she is not able to join in with the activities,
she enjoys having her hair done and nails painted!
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from C B (Daughter of Resident) published on 10 June 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
We were very fortunate to find this home at a family crisis. Dad when alive held the opportunity to see my mum settle into her new home, which gave him so much reassurance.
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from David G (Son of Resident) published on 7 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Laurels Care Home is like a home from home and the staff are first class. They dare and look after my dad really well. They are always really friendly and always ready to give you a drink. I think we the family were very lucky to find such a good home for our dad.
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from J B (Son of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Helpful staff always ready to look after my mother. Nice clean rooms.
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from L B (Daughter of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very caring and attentive, lovely food, kind and thoughtful.
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from D M (Daughter of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Care home is very friendly. All staff are very caring and answer any queries we may have honestly but compassionately.
The carers do seem to really care about my father.
The carers do have a sense of humour which is needed!
The carers do seem to really care about my father.
The carers do have a sense of humour which is needed!
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from L G (Daughter-in-law of Resident) published on 6 June 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Laurels is an excellent care home. The staff have given the best possible care to my father-in-law. They are all so friendly and kind.
He is settled and us so well looked after, which makes us feel so happy.
We would recommend this care home above any other. Thank you.
He is settled and us so well looked after, which makes us feel so happy.
We would recommend this care home above any other. Thank you.
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from L T (Daughter-in-law of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum-in-law lived at The Laurels for the past six months and we cannot fault the care and compassion, she received whilst living there. Sadly, her increased dementia needs meant that we had to find somewhere more suitable to meet those needs. All the staff at The Laurels were wonderful with Mum, patient,
kind and so caring and did their utmost to support her and us as a family. The home itself was a real home from home and we were so sad when she had to leave. The staff were a huge help and support with what was a very difficult situation for us and continue to be so. Absolutely nothing has been too much trouble and we are so very grateful to them all. (I have not given a rating for activities simply because Mum wasn't able to take part.)
Reply from Melissa McConville, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from J A (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in The Laurels for just over a year. She is 88, has advanced dementia. Her care during this time has been absolutely excellent. The staff are kind, caring, patient, and do all they can for Mum as well as supporting the family when they need it.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from Jane W (Daughter of Resident) published on 11 August 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been at The Laurels for nearly nine months. The home is amazing as are the staff and although Mum's dementia has worsened they continue to try and include her in activities and take her out when possible. I feel we are giving her the best life possible in the circumstances and I can't thank
everyone enough for their dedication love and patience.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from K P (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A very positive and friendly experience, staff go over and above to provide a secure, caring environment, nothing is too much trouble.
It's wonderful to know Mum is cared for so well, communication is excellent between staff and families.
It's wonderful to know Mum is cared for so well, communication is excellent between staff and families.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from J B (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
A caring and homely experience, the staff were very understanding of my mother's needs. All the staff are very friendly, positive and supportive.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from Sharon L (Niece of Resident) published on 27 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My late aunt enjoyed living at The Laurels. She liked the company, food, activities, outings and said the staff were always kind and caring. I saw this for myself, receiving a warm welcome each time I visited. The Laurels is a lovely place to live, very homely, not at all stuffy and it felt like a family
there. It's just the sort of home I'd be happy to spend my twilight years in and would happily recommend it.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from R C (Daughter of Resident) published on 20 June 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum always seems so happy when we visit her, also on the social media pictures seen of her, especially recently on her birthday, she was treated like a princess. The staff are really friendly, Mum seems so at home, couldn't wish for more. Thanks to all.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from Mandie T (Friend of Resident) published on 1 March 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I used to visit The Laurels with a group of toddlers and share a music and movement session with the residents. I always got a wonderful feeling about the care given and the compassion and kindness of the staff. Since that time, a friend's mum has become a resident and I can't commend the team more
for the care they give. Highly recommend.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from Linda B (Daughter of Resident) published on 6 December 2021 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum is living at The Laurels and she is cared for extremely well. I absolutely cannot fault her care. All of the staff are lovely and it is a very homely place. I know I could not have found a better place for my lovely mum.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Review of
The Laurels Care Home
from Sue M (Daughter of Resident) published on 2 November 2021 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are so welcoming and friendly. The Laurels are one big happy family and they make you feel a part of it. My mum couldn't have been cared for any better by our own family. They made her feel loved, so happy and improved her quality of life. Her last few weeks, before she sadly passed away,
the dignity, care, love and respect they showed my mum, was way beyond their duties and the care they showed us, as well as looking after us, was unbelievable.
Reply from Becky Green, Home Manager at The Laurels Care Home
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Awards / Recognitions (23)
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