Care Home Owned by Country Court in North Somerset

hairdresser and entertain her guests in the gorgeous lounges and cafe. From the laundry staff and admin staff and cleaning staff , Summer lane runs smoothly and calmly - exactly what is needed for someone who has had to move from their own home especially for our Mum with dementia. I always felt so welcome whenever I visited no matter what time of day or evening. Any concerns or questions were dealt with immediately. Our mum went back there after a short stay in hospital to spend her remaining days . She was so relieved to be back in her room with familiar staff. Thank you all for making the final months of her life so special .

have been excellent. We have requested for mum to change rooms when available having garden access which benefit her wellbeing. Currently she not able to open her door to the garden because there's no security to stop mum leaving the care home (overlooking the garden)

whatever the residents request within reason. The rooms are cleaned daily to a high standard. Visiting families have the use of the coffee shop and courtyard. Minibus outings are arranged by the activities team. Whatever level of care is needed it is well catered for.

decor in the bedrooms, lounges etc was immaculate. We did not hesitate putting my wife in the care of all concerned. Many Thanks.

become soiled, to change them in a matter of minutes. The activities co-ordinators are quick to find new things to keep minds and bodies active to enhance the quality of life. The food is good, nutritious and presented well. The nurses provide medical cover in an efficient way but when the alarm goes off, they act with speed, to see none of those under their care are in danger, or if need be, to take action as appropriate. Staff are approachable and would rather resolve issues as they occur than allow them to fester. Regular meetings are held between all parties to report on issues regarding the home, to hear ideas, and clear issues which remain unresolved. A very good home I commend it.

It was a shame my husband had not gone in earlier, when he was not so ill. You walk in to reception, and it is like a hotel, the receptionists are all really friendly. Then you meet the nurses and the caregivers and they all acknowledge you and make you feel special. The gardens are really pretty. All together this is a really lovely Care home. The manager should be very proud of himself and all of his staff. A pleasure to have been able to visit my husband there , knowing he was being well looked after and cared for. I am so grateful My husband spent his last days there Thank you all

to watch tv, chat etc and lovey garden area... a number of places to have quiet time
The meals provided looked very appetising, sadly because of mum's condition she wasn't up to eating very much but what we saw the menu and saw Mum eat a little of the cuisine served, we were very happy with the food provided
The Care Home provided our much loved Mum with the best care and we are truly grateful to all the staff there for their commitment to giving our Mum such sympathetic care

it always smells nice. Her room is lovely and homely having brought her stuff in from home to make it her room. All the staff are very friendly and nothing is too much trouble for anyone. The reception staff are also very helpful and happy. I love visiting my mum and chatting to staff it's like our extended family. Summer Lane you shine. I will always recommend your home.
And the fine dining experience was absolutely amazing, and would definitely recommend this if they have a special occasion and want to celebrate with a meal with family. I'm happy that my mum is happy and that's what matters. The transition from home to care home was such an impeccable move.

is safe, clean and comfortable. The home provides an excellent environment with clean rooms, smart communal areas and excellent facilities. The care staff are fantastic - however, if some had better English that would help!

relax knowing my brother is in a safe, happy, clean environment surrounded by wonderful people.

the level of care is faultless.
My grandmother is so happy and content and it's a pleasure to visit her there.
The decor of the home is impeccable and the rooms are so comfortable.
The cleanliness of the home is fantastic and the food is all freshly prepared and always looks delicious.

really excellent at caring.
Activities = not applicable for Mum, but I feel there could be more for many residents. This aspect feels light.

centre of the home's buildings. Summer Lane provided my dad in the last year of his life with an environment that was safe, caring and comfortable. Here the patient mattered, my dad was not just another sick person- a number on the list. The Summer Lane team treated him as if he were their own and we will always be so thankful to them for that.

both inside and out with constant support by staff.