Care Homes Owned by Country Court in Hertfordshire

When seeking out a care home for a family member, first impressions are most important, and Carpenders Park came up tops! There was a warm, friendly welcome into a light, spacious reception area and from there glass walled corridors leading to en suite rooms (larger than any viewed elsewhere) and many other amenities. Once my sister was admitted, the interest, care and attention from ALL staff members could not be faulted and the door of her room was let open at her wish, so that she would watch or chat with any staff going past if they were able to spare the time, no matter how short. She was given one on one care with feeding when her appetite failed and she could no longer join other residents in the dining room; all quietly arranged without having to be asked. The welcome and support I and other visitors were given throughout was amazing and never changed, no matter how often we visited. And what a relief that there was always ready parking available! Thank you all at Carpenders Park.

I have been visiting my friend in the Care Home for 20 months, on a weekly basis. I have been made very welcome by the staff and have always been very impressed by the care taken of the residents. The entertainment is amazing.

Carers employed during my husband's stay still greet me warmly as does the deputy manager!

I would love to be in a care home like this when need more assistance! Very impressed by helpful staff + facilities in general

Very welcoming and informative, seems very well organised

I have enjoyed all aspects of Oakview Lodge. all staff outstanding & approachable. Maybe need a few more staff at times, they all work so hard. This is my 3rd visit to a Care Home so definitely the best. I cannot recommend it more. I was so doubtful about giving up my home but had trouble coping & was house-bound. I made the best decision & feel safe.

All the rooms and communal areas are spotlessly clean and decorated to feel homely. The cafe is a nice area in which to sit with mum and chat while having a cuppa and biscuit or cake. Mum joined in bingo for the first time and was over the moon to win a little prize. As a family we highly recommend Carpenders Park care home.

An extremely caring care home. Every member of staff were fantastic. Nothing was too much for them. My late mother in law had fantastic care right up until she passed away. I would highly recommend Carpenders Park Care Home. The whole place was spotless at all times and not only did the staff look after all the residents they also looked after the visitors. Entertainment was excellent every day, always something for the residents to do.

My sister is quite content & settled. The care is excellent & I like the rest of her family are very thankful to have found such a lovely home where the staff genuinely care for the residents in every sense of the word.

My mum spent 18 months at Carpenders Park Care Home she was very well looked after & her needs were catered for. Nothing was too much trouble.

From the cleanliness, the facilities and services offered through to the general atmosphere, the friendly and helpful staff clearly go above and beyond to make everyone feel welcomed and looked after. Definitely deserving of a five star plus review.

From our first visit we were impressed with both the friendliness of the staff - and the layout and design of the building, with its many facilities. There is a wonderful sense of spaciousness and easy accessibility to all areas of the building. Much thought has gone into the interior design, which is bright and cheerful. Dad settled into the routine of the care home, and developed close bonds of friendship with many of the staff members. Dad could not have been in a better place to finish his days in comfort and peace - knowing that he had close friends always watching over him.

I am very happy with the care and attention my partner is receiving since having had a severe stroke. All the staff throughout are so understanding, nothing is too much trouble and they are also so welcoming when family and friends visit. The overall standard of Carpenders Park Care Home is outstanding, spotlessly clean and kept beautifully. Everyone is so attentive and always at hand if there is a problem. A lot of effort goes into arranging various activities which the Residents enjoy. The Office Staff, Receptionist, In House Team and Laundry/Cleaning Dept are all exceptional.

I am totally happy with the care given to my mother Iris.

My husband arrived at the Oakview Lodge care home after several months of being in and out of hospital. From the time of arrival he has gradually improved cognitively, able to have a little conversation, enjoying his newspaper and watching some TV. All due to the constant care of the staff, nurses and carers at the home. His appetite from being non-existent to very poor while in hospital has now improved as well.

My husband has not been there very long but the home is excellent.

My experience with staff and nurses at the care home was excellent they were helpful and informative throughout as was the managerial team ...My father was very very well cared for and looked after ..to all at Oakview Lodge and on behalf of my father Bob ...many thanks

I booked myself into care straight from discharge from hospital after knee replacement surgery. I am a widow and live alone and felt that I would be unable to look after myself. It was the best thing I could of done as I received excellent care which stood me in good stand for when I returned home. I was there for 2 weeks of respite. My physiotherapist says I am making excellent progress. Thank you to the home manager and to all her lovely staff.

My dad recently arrived at Oakview Lodge and has been made very welcome. The staff have been so friendly. According to my dad the food is excellent. All areas are kept very clean. The rooms are warm and comfortable. Hatties tea/coffee area is great for visitors to sit. Overall the family have been very impressed.

I would completely recommend this wonderful care home . Thank you