"My 91 year old Mum moved into Carpenders Park Care home 6 weeks ago on a permanent basis. She was very apprehensive about this move from…"
Read all 30 reviews
from £1,800 / week
76 Rooms
Location Type
Care Home
Carpenders Park Care Home, situated near Watford in Hertfordshire, just northwest of London, is a newly established facility designed to offer a luxurious lifestyle paired with exceptional ... Read more
"In my experience the Oakview Lodge Care and Nursing Home in WGC provides excellent care for its residents.
The home is in lovely…"
Read all 84 reviews
from £1,650 / week
70 Rooms
Location Type
Care Home
Oakview Lodge Nursing Home is a brand new care home in Welwyn Garden City, on the site of the old Queen Elizabeth II hospital, providing residential care in luxury surroundings.
The home has a ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Nursing Care
Dementia Residential Care
Country Court Reviews in Hertfordshire (114)
9.6
Country Court has a Group Review Score of 9.6 (9.595) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Country Court must have a Review Score.
from Liz R (Daughter of Resident) published on 16 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My 91 year old Mum moved into Carpenders Park Care home 6 weeks ago on a permanent basis. She was very apprehensive about this move from her family home, but from the moment we walked through the doors the staff were friendly and welcoming and instantly made her feel at ease and comfortable. Mum is
always praising the delicious food and the friendliness and kindness of all the staff.
On my visits I'm also made welcome by all staff starting with the reception team as you sign in.
All the rooms and communal areas are spotlessly clean and decorated to feel homely. The cafe is a nice area in which to sit with mum and chat while having a cuppa and biscuit or cake. Mum joined in bingo for the first time and was over the moon to win a little prize. As a family we highly recommend Carpenders Park care home.
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeThank you for your kind review and recommendation. We're so pleased to hear your mum has settled in well and feels happy and supported at Carpenders Park. We'll be sure to share your kind words with the team, who will be delighted to know they've made such a positive difference.
from Michael R (Son-in-law of Resident) published on 15 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
An extremely caring care home. Every member of staff were fantastic. Nothing was too much for them. My late mother in law had fantastic care right up until she passed away. I would highly recommend Carpenders Park Care Home. The whole place was spotless at all times and not only did the staff look after
all the residents they also looked after the visitors. Entertainment was excellent every day, always something for the residents to do.
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeThank you for your kind review and recommendation of Carpenders Park Care Home. We're so pleased your mother-in-law received such caring support, and we'll be sure to share your kind words with the rest of the team.
from F M (Sister of Resident) published on 10 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My sister is quite content & settled. The care is excellent & I like the rest of her family are very thankful to have found such a lovely home where the staff genuinely care for the residents in every sense of the word.
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeThank you for your kind review of Carpenders Park Care Home. We are so pleased to know your sister is settled and our staff team provides excellent care for her.
from H S (Daughter of Resident) published on 9 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum spent 18 months at Carpenders Park Care Home she was very well looked after & her needs were catered for. Nothing was too much trouble.
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeThank you for your kind review of Carpenders Park Care Home. We are so pleased to know your mum was well looked after by our staff team and that nothing was ever too much trouble.
from Suzie A (Friend of Resident) published on 28 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
In my experience the Oakview Lodge Care and Nursing Home in WGC provides excellent care for its residents.
The home is in lovely surroundings, its managed well and the residents seem happy and very well looked after.
From the cleanliness, the facilities and services offered through to the general
atmosphere, the friendly and helpful staff clearly go above and beyond to make everyone feel welcomed and looked after. Definitely deserving of a five star plus review.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you Suzie for your kind review. We are so happy you are pleased with the quality of care and how hard are carers work to make our residents happy, and pleased you also like our facilities offered.
from Gino D (Son of Resident) published on 29 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
From our first visit we were impressed with both the friendliness of the staff - and the layout and design of the building, with its many facilities. There is a wonderful sense of spaciousness and easy accessibility to all areas of the building. Much thought has gone into the interior design, which
is bright and cheerful. Dad settled into the routine of the care home, and developed close bonds of friendship with many of the staff members. Dad could not have been in a better place to finish his days in comfort and peace - knowing that he had close friends always watching over him.
Reply from Rosa-Maria Gaiteri, Home Manager at Oakview Lodge Care & Nursing HomeThank you for your lovely review of Oakview Lodge Care & Nursing Home. We're so glad you felt positive about the home, our team, and the facilities from your first visit. It means so much to hear that your dad settled in well and built such special connections with our staff team. We are truly honoured to have cared for him.
from S H (Partner of Resident) published on 21 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am very happy with the care and attention my partner is receiving since having had a severe stroke. All the staff throughout are so understanding, nothing is too much trouble and they are also so welcoming when family and friends visit. The overall standard of Carpenders Park Care Home is outstanding,
spotlessly clean and kept beautifully. Everyone is so attentive and always at hand if there is a problem. A lot of effort goes into arranging various activities which the Residents enjoy. The Office Staff, Receptionist, In House Team and Laundry/Cleaning Dept are all exceptional.
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeThank you for your kind review of Carpenders Park Care Home. Were so pleased youre happy with the care your partner is receiving, as well as our attentive team and clean, welcoming environment. I will share your kind words with the team.
from Michael B (Son of Resident) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I am totally happy with the care given to my mother Iris.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review. We are so pleased you are happy with the care and support given to Iris.
from R B (Wife of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband arrived at the Oakview Lodge care home after several months of being in and out of hospital. From the time of arrival he has gradually improved cognitively, able to have a little conversation, enjoying his newspaper and watching some TV. All due to the constant care of the staff, nurses and
carers at the home. His appetite from being non-existent to very poor while in hospital has now improved as well.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review. We are so pleased you feel happy with our care staff and the care your husband is receiving, and that he is feeling so much better.
from C L (Wife of Resident) published on 25 March 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My husband has not been there very long but the home is excellent.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review. We are so pleased that you are happy with all our services and the staff here at Oakview Lodge.
from Robert H (Son of Resident) published on 9 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My experience with staff and nurses at the care home was excellent they were helpful and informative throughout as was the managerial team ...My father was very very well cared for and looked after ..to all at Oakview Lodge and on behalf of my father Bob ...many thanks
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased Bob enjoyed his stay and that you were happy with our care and support.
from G C (Respite Resident) published on 24 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I booked myself into care straight from discharge from hospital after knee replacement surgery. I am a widow and live alone and felt that I would be unable to look after myself. It was the best thing I could of done as I received excellent care which stood me in good stand for when I returned home.
I was there for 2 weeks of respite. My physiotherapist says I am making excellent progress. Thank you to the home manager and to all her lovely staff.
Reply from Julie Wicks, Deputy Manager at Carpenders Park Care HomeThank you for your lovely words, we are so pleased you enjoyed your stay with us. We look forward to seeing you again for our homes events.
from L W (Daughter of Resident) published on 18 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My dad recently arrived at Oakview Lodge and has been made very welcome. The staff have been so friendly. According to my dad the food is excellent. All areas are kept very clean. The rooms are warm and comfortable. Hatties tea/coffee area is great for visitors to sit. Overall the family have been very
impressed.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know that your dad is happy in our care and enjoys the meal choices too. I will share your lovely words with the team. (Name: Julia Rodell Email: marketing@countrycourtcare.com Position: Customer Relations Manager)
from C S (Cousin of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I visited my cousin on 24/01/26 with other family members . The visit was delightful helped by the care and consideration of the attentive staff .
My cousin was 102 on Christmas Eve and has been with this lovely care home for over a year now . She thoroughly enjoys being at the home and as her family
we are so grateful for their ( the staff) continued care and support .
I would completely recommend this wonderful care home . Thank you
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeThank you for taking the time to leave a review for Carpenders Park. It is our pleasure to care for your cousin. We are delighted you enjoyed celebrating this milestone birthday with her!
from G T (Grandson of Resident) published on 22 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Carpenders Park is an amazing care home. The staff are friendly, kind, and so helpful. They go above and beyond to look after each resident showing compassion and kindness. The facilities and communal spaces are spotlessly clean and great.
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeWe're really pleased to hear your positive comments about our staff team and the care they provide for our residents. It's lovely to know that the kindness of our staff and the welcoming environment make a difference. Thank you for taking the time to share your experience.
from Paul T (Son-in-law of Resident) published on 22 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Carpenders Park Care Home continues to provide excellent residential care to my mother in law.
She is very happy and content and the staff continue to make all visits a friendly family experience.
She recently celebrated her 102nd birthday and the staff made the whole day special
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeThank you for your kind words and lovely feedback. We're delighted to hear that your mother-in-law is happy and content at Carpenders Park Care Home and that your visits feel warm and welcoming. It was a pleasure for our team to help make her 102nd birthday such a special day.
from Wendy T (Daughter of Resident) published on 22 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has been in Carpenders Park Care home just over a year and she loves it there.
Mum calls it her home and she is so well cared for that she says she doesn't want to leave.
On Christmas Eve mum celebrated her 102nd birthday.
The team went above and beyond to make the day special with birthday
wishes, enormous number 102 balloons, a tiara, birthday glasses and a special rosette with 102 on it.,
They had arranged for her hair and nails to be done, ( even at that age my mum loves sparkles and to look and smell nice every day with her lippy, perfume and jewellery on)
As a family we had lunch with her in the private dining room and the chefs had made her a huge birthday cake which in the afternoon was shared among other residents and families with a bit of a party in the cafe area.
Where mum was given a beautiful bouquet of flowers, a special pop up card and a pressie and everyone sang happy birthday.
Last words for this review from mum "I've had an amazing day and everyone is so kind
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeWe're so pleased to hear how happy your mum is at Carpenders Park Care Home and that she truly feels at home with us. It was a pleasure to celebrate her 102nd birthday, and we're delighted the day was so special for her and your family. Your feedback means alot to our team, thank you for sharing it with us.
from Karen H (Daughter of Resident) published on 12 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Amazing! Definitely the best decision for my Dad to stay at Carpenders Park Care Home. Both management team and staff are fantastic! Kind, caring, friendly and knowledgeable. I cannot speak highly enough of CP. So very helpful and supportive and many of the staff (including managers) went over and above
their duties to care for my Dad. I am so happy with CP. I am thinking of volunteering!
Reply from Claire Masterson, Home Manager at Carpenders Park Care HomeThank you for taking the time to leave a review for Carpenders Park. It is our pleasure to care for your Dad. We will pass your kind words on to the staff team. We'd be happy to see you as a volunteer with us!
from Jeanette B (Respite Resident) published on 22 December 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I booed myself into Country Court, Carpenders Park for two weeks respite as I was having a bunion removed and needed to keep my foot elevated, which would be difficult living on my own. I cannot fault my experience, nothing was too much trouble for the staff. The food was freshly prepared and full of
flavour. There was always activities to join in with so you didn't get bored, films to watch, quizzes etc. I would certainly recommend Country Court.
Reply from Noel Maher, Customer Relations Manager at Carpenders Park Care HomeThank you for your kind review of Carpenders Park Care Home. We are so pleased to know you enjoyed your stay with us and that you would recommend our services to others.
from D W (Wife of Resident) published on 17 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband was welcomed to Oak View Lodge at the beginning of September. From my first visit I felt welcome and greeted ny everyone with a smile and a welcome greeting. During his month long stay my husband was treated as a special guest.The meal time menus were varied and freshly prepared and the portions
were generous and there were drinks and a variety of snacks available all day. Midmorning and afternoon snacks were offered to residents. My husbands room was light, modern and comfortable. There was a sensitive mat beside his bed to alert staff if he got out of bed at night. My husband was well cared for and spoken to by name and the kind staff always knew where he was. Should he need long term residential care I would contact Oak View Lodge immediately.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know that your husband was happy in our care and enjoyed the meal choices too during his stay with us. I will share your lovely words with the team.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Country Court to verify any information. View our terms and conditions.
Country Court has a Platinum Service – more info.