Care Homes Owned by Country Court in North Yorkshire

mum has been in Somerset House since June 2026 and she loves living there, everything about the home is excellent. the staff are so kind and caring, the food is lovely and the home is so clean and comfortable. on behalf of myself and the family we feel so lucky to have found such a wonderful home for mum, I would certainly recommend Somerset House to anyone else looking for a nursing home for their loved ones.

We feel that our friend is very well looked after in a beautiful secure home.

I would have been very happy for my wife to stay permanently, but unfortunately the home are unable to care for her needs on a permanent basis due to her difficult behaviour due to her advanced dementia.

Our mother entered Ruby Lodge for 6 weeks respite care, following a fall at home, which resulted in a broken arm. From the outset, we were hugely impressed with, and grateful for, the kindness, care and reassurance offered to both Mum and ourselves. We felt totally secure leaving her in the care of people who were unfailingly patient and gentle, and whose smiles and friendliness made the visit such a pleasant experience. The home was spotless, well-maintained and welcoming, and rooms were wonderful. Food was of an excellent standard - 5 stars in fact! Thank you Holly and everyone involved in Mum's care - and a special mention to Susan on reception, who provided such a warm welcome when we visited.

Beautiful building with quality fittings. The reason for many 'good' in place of 'excellent' is a feeling of shortage of staff. The care from the majority of staff is excellent. My biggest problem is if my wife is distressed and I ring Ruby Lodge, I always get the receptionist, and sometimes she can't contact a 'senior' and even when I do speak to a senior it is some time before they get to my wife.

My 99 year old mother lives in Somerset House in York. She moved there in March 2026 from Surrey. I had looked at several care home and was very disappointed in them. It was such a relief to find Somerset House. I knew straight away I had found a caring home with friendly and professional staff. The building is kept beautifully and she has a lovely fresh bedroom with other excellent facilities. I can highly recommend.

When visiting Dad this weekend, the dementia floor was clean, tidy. Dad was clean and tidy too, clean and shaven. There are now 14 people on this floor, quite an increase from when Dad first went. It now feels like there are not always enough staff for the number of residents on this floor. A number are not mobile, so when they require assistance, the residents can be left unattended. The residents require the most support.

From the start of residential care Ruby Lodge has always acted in a caring and sympathetic way. The facilities and the staff are truly excellent. I feel really comfortable in the fact that my wife receives 24/7 professional care from staff who are dedicated to providing the best of care.

Mum is very happy as are we.

Always a good experience at Somerset we visit a lot and always excellent. Staff and facilities are very very good. All friendly and very caring towards us and to mum. We were very happy when mum's assessment finished and mum was able to stay. Thank all.

I think the home is doing a good job for the residents. Most residents seem happy and the staff are doing an excellent job. From what I have seen it seems like a very nice home to be in.

I highly recommend Somerset House in Wheldrake. I am particularly impressed with the nursing care and support of my mam. Anytime my mam has had any medical issues, the home is right on it and always calls me to let me know what is going on. The home has been recently refurbished. The rooms are beautiful, as is the common areas. It has made a big difference to mams quality of life and gives me peace of mind. The staff are all wonderful and mam, and I are very grateful for all the love and support.

I am informed of what's happening and involved in decision making.

We, as a family are more than happy with Somerset House and would recommend it to anyone looking for a care home.

Somerset Care Home is a fantastic place, and I feel privileged knowing that my mum is so well cared for. All the staff are always pleasant and very welcoming. Nothing is too much trouble, and I know that I can leave her without any worries.

My aunt was very reluctant to move into care but it has been such a good move both for her and me. At home she would get anxious about the most little thing. I was convinced she wasn't eating properly. She is looking so much better since moving into Ruby Lodge. She is settled, calmer and doesn't have to worry about a thing. The staff are lovely, she has people about all day, and all her meals provided. A hairdresser comes in and a chiropodist. I can't think of anything she needs that isn't provided, including organising her regular hospital appointments. It is such a relief to me to know she is well looked after in such a lovely environment.

Ruby Lodge is undoubtedly an impressive building with first-class rooms, facilities and gardens. But what makes it really special is the care and love provided by the team that work there. We really feel as if this is my mum's home, where she is known and cared for. We have great communication and any concerns or questions are responded to immediately. Thank you!

My mum was in for respite for 7 weeks following a long hospital stay. She was really well looked after despite having quite a number of medical issues. She commented on some of the staff being so caring and helpful. When we visited the welcome was always good and the rooms and communal areas very clean and tidy. We were kept very well informed and the assessment from hospital to Ruby Lodge was well organised. Although I wish mum had made greater use of facilities we were happy that we felt she was always safe and secure. Mum said the food was exceptionally good and there were always options. She liked the fact there were a good number of vegetarian options too. I'd have no hesitation in recommending Ruby Lodge.

My dad has been in respite care at Ruby Lodge Care Home since January 2026. He is settled and happy in the home. The staff are so welcoming and made him comfortable from day one. He enjoys the company of the carers and other residents and the activities which help him to socialise. The support he has is excellent, and I can relax knowing that he is safe and happy.

As my husband's stay was for respite only I cannot possibly answer all the questions asked. However, for a short week, I was satisfied with his care which gave me so much relief and relaxation.