Care Homes Owned by Country Court in Wiltshire

We give Castle Lodge 10 stars,

The culture is engaging, encouraging and supportive of everyone's needs.

We cannot recommend Castle Lodge highly enough. Whether you need a short period of respite care or are looking for a permanent home, Castle Lodge redefines what a care home can be and takes it to a completely new level.

From the first visit, Castle Lodge has been welcoming and friendly. All questions, queries have been answered honestly, the place has a great vibe & residents are treated kindly & with dignity, I look forward to visiting my relative every time.

At a personal level I have been overwhelmed by the kindness, warmth & welcome I have received from the staff and the countless special touches provided to mark my birthday celebration. I found the whole respite care experience invaluable in helping me see all the opportunities it would provide for a potentially longer stay, especially appreciated the sense of spaciousness, the tasteful & imaginative decor, the tranquil atmosphere, the quality of the food, though I was sometimes challenged by the random nature of the more standard activities on offer that did not always match the prescribed weekly programme. The easy opportunity to meet with other residents & enquiries over meal times & general conversations was most welcome & the newly established surroundings & plantings will be a delight yet to come.

A beautiful home with lovely staff/managers. We came to have a tour before a short stay after a small operation and were impressed with the feeling of being in a 5 star hotel with trained staff who looked after and interacted with the residents. Everyone was very attentive to our needs. A small medical issue was dealt with calmly. The food was excellent, with snacks and drinks available at all times. An impressive care home.

My stay was first class. Nothing too much trouble, lovely friendly staff. Highly recommended. Thanks to all.

My Mum joined castle lodge a couple of weeks ago. She seems to be doing really well, she seems happy, more sovialising and looks much better in herself. Mum has definitely enjoyed that various activities. The staff I have met are wonderful and the building itself is really nice.

I have had a very happy two weeks at Castle Lodge. The staff have been helpful and a pleasure to know. My room was very comfortable. My bed helped my neck. When the time comes I would be more than happy to live here.

I can't thank the staff enough.

I was extremely impressed with all staff members professionalism and kindness.

The management went above and beyond to admit my mother-in-law on a Friday afternoon. All the staff were kind and considerate.

Thank you to you all.

I found the home very friendly and the manager and the staff went out of their way to make sure my friend was comfortable and felt at home there. She thoroughly enjoyed the activities that she could join in and they held a wonderful birthday party for her including a marvellous birthday cake. When she passed away they were very understanding regarding the removal of her personal effects and didn't move anything until I arrived to collect her personal items. I would throughly recommend this care home.

It's great to feel comforted that Mum is being so well looked after.

Moving into a care environment has been a huge step for my relative who has been encouraged to ask for help as needed but prompted to increase their independence as able. Everyone has been very kind, caring & supportive to my relative but also to family and friends.

Very warm and welcoming from the moment of entry.

Overall a super experience. Theres no visiting restrictions which is good. Staff very friendly, especially Chris. Furnishings beautiful. Not sure on the food as my friend doesn't seem to happy about it! Outside furniture would be a good idea as weather gets hotter every year.

The moment my sister & I stepped through the doors of Castle Lodge, we could tell this was something special & appearances did not disappoint. The staff are welcoming, delightful, caring & kind, obviously taking a lead from the top. Facilities are above & beyond with a comfortable & homely feel. My husband is in residence at the moment & if things change with him from day to day, I can be sure that he has the best possible care & that I am kept in the loop. Very well done Castle Lodge.

Everyone is very friendly, welcoming with a smile. During mum's stay we are happy & confident that she is well cared for & safe. She has celebrated her birthday during her stay & was presented with a beautiful cake with everyone singing to her, which brought a smile to her face. Thank you.