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Care Homes Owned by Country Court in Wiltshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Country Court in Wiltshire

Only the locations & reviews in Wiltshire for Country Court are showing below.

View the details of all 49 locations (with 3353 reviews) owned by Country Court

Country Court Locations in Wiltshire (2)

 - Browse 2 Care Homes owned by Country Court in Wiltshire
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Castle Lodge Care Home
Castle Street, Mere, Warminster BA12 6LA 
9.9 18 reviews
Castle Lodge Care Home, Warminster, Wiltshire
"My stay was first class. Nothing too much trouble, lovely friendly staff. Highly recommended. Thanks to all.…"   Read all 18 reviews
  • from £1,700 / week
  • 70 Rooms
Location Type Care Home

Castle Lodge is a brand-new care home opening in January 2026, nestled in the picturesque village of Mere, near Shaftesbury and Warminster. The home will provide residential and specialist dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Westbury Court
6 Station Road, Westbury BA13 3JH 
9.8 108 reviews
Westbury Court, Westbury, Wiltshire
"My Mum spent her final weeks at this amazing care home. The manager and all the staff were very welcoming and made sure she was comfortable…"   Read all 108 reviews
  • from £1,600 / week
  • 63 Rooms
Location Type Care Home

Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Country Court Reviews in Wiltshire (126)

9.6

Country Court has a Group Review Score of 9.6 (9.587) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Country Court must have a Review Score.

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Review of

Castle Lodge Care Home

from L H (Respite Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful home with lovely staff/managers. We came to have a tour before a short stay after a small operation and were impressed with the feeling of being in a 5 star hotel with trained staff who looked after and interacted with the residents. Everyone was very attentive to our needs. A small medical
issue was dealt with calmly. The food was excellent, with snacks and drinks available at all times. An impressive care home.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for your wonderful review and for sharing your experience with us.

We are delighted to hear that your visit and short stay left such a positive impression. Creating a welcoming, comfortable environment where residents feel valued and well cared for is at the heart of everything we do, so your comparison to a 5-star hotel is truly appreciated.

It is especially rewarding to know that our team's attentiveness, professionalism, and genuine interaction with residents stood out to you. We are also pleased that the small medical issue was handled calmly and effectively, helping to provide reassurance and support when it was needed.

We greatly appreciate your feedback and will share your lovely comments with our staff and management team. Thank you for choosing us for your stay, and we wish you a continued smooth recovery.
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Review of

Castle Lodge Care Home

from Jacqueline D (Respite Resident) published on 26 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay was first class. Nothing too much trouble, lovely friendly staff. Highly recommended. Thanks to all.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your wonderful review and recommendation. We are delighted to hear that you had a first-class stay and that our team helped make your experience so enjoyable.
Your kind comments about our friendly staff and the care, support, and service you received mean a great deal to us. We take pride in creating a welcoming and comfortable environment for all our residents and guests, and it's rewarding to know we achieved this during your stay.
Thank you again for taking the time to share your feedback. We will be sure to pass your lovely comments on to the entire team. It was a pleasure to look after you, and we wish you all the very best.

Kind regards,
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Review of

Castle Lodge Care Home

from Jeremy F (Son of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum joined castle lodge a couple of weeks ago. She seems to be doing really well, she seems happy, more sovialising and looks much better in herself. Mum has definitely enjoyed that various activities. The staff I have met are wonderful and the building itself is really nice.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your lovely review. We are delighted to hear that your mum has settled in so well at Castle Lodge and that she is enjoying her time with us.

It's wonderful to know that she is feeling happy, socialising more, and taking part in the various activities we offer. Seeing our residents thrive and enjoy a fulfilling lifestyle is exactly what we strive for every day.

Your kind words about our staff and the home itself mean a great deal to us. We will be sure to share your feedback with the team, who work hard to provide a warm, welcoming, and supportive environment for all our residents.

Thank you for placing your trust in us to care for your mum. We look forward to continuing to support her and your family.

Warm regards,

The Castle Lodge Team
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Review of

Westbury Court

from M S (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum spent her final weeks at this amazing care home. The manager and all the staff were very welcoming and made sure she was comfortable and well looked after. Mum was very reluctant to move to a care home but within a week she told me how nice everyone was and how comfortable her room was. They
made a great fuss for her birthday and even made a lovely birthday cake for her as well.
When she passed away, they were very kind and thoughtful, check with myself or the family friend before doing anything.
I can't thank the staff enough.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave a review and recommendation for Westbury Court. It was our pleasure to care for your mother and make her birthday special for the whole family. We appreciate your kind words.
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Review of

Castle Lodge Care Home

from P S (Respite Resident) published on 28 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a very happy two weeks at Castle Lodge. The staff have been helpful and a pleasure to know. My room was very comfortable. My bed helped my neck. When the time comes I would be more than happy to live here.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for your lovely review. We are delighted to hear that you enjoyed your two weeks at Castle Lodge and that our staff made such a positive impression during your stay.
It is wonderful to know that you found your room comfortable and that the bed helped support your neck and overall comfort. Creating a warm, welcoming and supportive environment is very important to us, so your kind words mean a great deal to the whole team.
We are especially touched to hear that you would be happy to live here in the future. Thank you again for taking the time to share your experience.
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Review of

Castle Lodge Care Home

from P D (Son-in-law of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management went above and beyond to admit my mother-in-law on a Friday afternoon. All the staff were kind and considerate.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for your kind review. We are so pleased that we were able to support your mother-in-law's admission and help make the process as smooth and reassuring as possible.
Your comments about our management team and staff mean a great deal to us. We pride ourselves on providing compassionate, considerate care at every stage, and it is wonderful to know this was reflected in your experience.
Thank you again for taking the time to share your feedback.
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Review of

Castle Lodge Care Home

from F D (Daughter of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was extremely impressed with all staff members professionalism and kindness.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for your wonderful feedback. We are delighted to hear that you were impressed by the professionalism and kindness shown by our team.
Providing compassionate, high-quality care and support is at the heart of everything we do, and your kind words mean a great deal to all of us. We will be sure to share your comments with the team, who will truly appreciate your recognition.
Thank you again for taking the time to leave a review.
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Review of

Westbury Court

from Linda C (Daughter of Resident) published on 22 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has just ended her days at Westbury Court. She had been there for over three years and it had become her home. The staff had become her extended family and friends. During her time there she was given exemplary care and her wishes were always respected. In the first couple of years when she was
less frail she was encouraged and helped to go into the dining room and lounge and mix with other residents or join in activities. Mum always liked the music sessions and joining in with the singing. However there was never any pressure if she preferred to stay in her own room. Westbury Court was well led and the carers knew their residents and their needs. Mum was very poorly for her last few months but all the carers looked after her so well and their attention to detail was excellent. The staff at Westbury Court were also very caring to me in Mum's last days and respectful to my wishes. I would have no hesitation in recommending Westbury Court.
Thank you to you all.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave a review and recommendation for Westbury Court. It was our pleasure to care for your mother as part of our family here.
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Review of

Westbury Court

from C P (Daughter of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I walk through the door I am always greeted with a smile and welcomed.
I see the team take good care of Mum. She always looks clean and tidy.
The team are easy to approach and very helpful! Nothing is too much for them.
It's great to feel comforted that Mum is being so well looked after.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for leaving a review of Westbury Court. We are delighted to hear that you always receive a friendly welcome.
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Review of

Westbury Court

from C C (Friend of Resident) published on 19 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the home very friendly and the manager and the staff went out of their way to make sure my friend was comfortable and felt at home there. She thoroughly enjoyed the activities that she could join in and they held a wonderful birthday party for her including a marvellous birthday cake. When
she passed away they were very understanding regarding the removal of her personal effects and didn't move anything until I arrived to collect her personal items. I would throughly recommend this care home.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to review Westbury Court. It was our pleasure to care for your friend and delighted she felt at home with us.
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Review of

Castle Lodge Care Home

from A E (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moving into a care environment has been a huge step for my relative who has been encouraged to ask for help as needed but prompted to increase their independence as able. Everyone has been very kind, caring & supportive to my relative but also to family and friends.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for taking the time to share your experience. We understand that moving into a care environment is a major transition, so we are delighted to hear that your relative has felt supported while also being encouraged to maintain and build their independence.
Our team is committed to providing compassionate, person-centred care, and it means so much to know that this has been reflected in the kindness, encouragement and support shown not only to your relative, but also to family and friends throughout the journey.
Your lovely feedback will be shared with the whole team. Thank you again for your trust and support.
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Review of

Westbury Court

from Val A (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm and welcoming from the moment of entry.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for leaving a review and recommendation for Westbury Court.
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Review of

Castle Lodge Care Home

from Denise T (Friend of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a super experience. Theres no visiting restrictions which is good. Staff very friendly, especially Chris. Furnishings beautiful. Not sure on the food as my friend doesn't seem to happy about it! Outside furniture would be a good idea as weather gets hotter every year.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for taking the time to share your feedback. We're so pleased to hear that you've had an overall positive experience at Castle Lodge and that you've found our team friendly and welcoming-Chris will be especially happy to receive your kind mention.
We also appreciate your comments about the furnishings and visiting arrangements, which are all part of creating a comfortable and open environment for residents and their loved ones.
Thank you as well for your constructive feedback regarding the food and outdoor furniture. We take all comments seriously, and your suggestions help us to continually improve. We're pleased to share that our garden furniture is now in place, and our residents have been enjoying spending time outdoors-making the most of the sunshine and taking part in gardening activities.

We're grateful for your input and support-thank you again.
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Review of

Castle Lodge Care Home

from Margaret B (Wife of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The moment my sister & I stepped through the doors of Castle Lodge, we could tell this was something special & appearances did not disappoint. The staff are welcoming, delightful, caring & kind, obviously taking a lead from the top. Facilities are above & beyond with a comfortable & homely feel. My
husband is in residence at the moment & if things change with him from day to day, I can be sure that he has the best possible care & that I am kept in the loop. Very well done Castle Lodge.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for sharing such a thoughtful and heartfelt review. We're delighted to hear that your first impression of Castle Lodge reflected the care and warmth we strive to provide every day.
It means a great deal to know that you feel confident your husband is receiving the best possible care, and that our team's communication and support are making a difference during what can be an uncertain time. We're especially pleased that the environment feels comfortable and homely for you both.
Your kind words about our staff are truly appreciated and will be shared with the whole team-they work incredibly hard to create a welcoming and compassionate atmosphere for everyone.

Thank you again for your trust and support.
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Review of

Castle Lodge Care Home

from Clare L (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very friendly, welcoming with a smile. During mum's stay we are happy & confident that she is well cared for & safe. She has celebrated her birthday during her stay & was presented with a beautiful cake with everyone singing to her, which brought a smile to her face. Thank you.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your kind and thoughtful review. We're truly delighted to hear that you feel confident your mum is safe, well cared for, and surrounded by a warm, welcoming atmosphere at Castle Lodge.
It was our absolute pleasure to celebrate her birthday with her-occasions like these mean a lot to us, and we're so glad it brought a smile to her face. Creating happy, meaningful moments for our residents is something we really value.
Your lovely words mean a great deal to our whole team. Thank you again for your trust and support.
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Review of

Castle Lodge Care Home

from Liela M (Daughter of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire team here at Castle Lodge Care Home have been so warm, positive and empathetic that I have felt so supported in the process of transitioning my mum into the home. Staff have been exceptionally clear communicators with me and my mum, which she appreciates very much. Kindness, professionalism
and empathy seem to be at the core of the team.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your kind and thoughtful review. We are truly grateful for your lovely feedback and delighted to hear that both you and your mum have felt supported throughout the transition into Castle Lodge Care Home.
Moving into a care home can be a significant step for families, so it means a great deal to know that our team's warmth, communication and empathy have helped make the process more reassuring and positive. Your comments about the professionalism and kindness of our staff will be shared with the whole team, who work hard to ensure every resident and family member feels valued, listened to and cared for.
Thank you again for placing your trust in us and for taking the time to share your experience.
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Review of

Castle Lodge Care Home

from P G (Sister-in-law of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you require a 'blueprint' for a residential care home you can find no better example than Castle Lodge. Staff are well qualified but most importantly show a genuine warmth towards their residents. They are proactive in ensuring that any moments of anxiety or uncertainty are met with calming, professional
care. The atmosphere is positive with a gentle 'buzz' and there is a sense of community. Superb, hands-on leadership sets the tone. I wish that everyone requiring care could have a Castle Lodge in their life!
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your incredibly kind and thoughtful words. Your feedback truly means a great deal to all of us at Castle Lodge.
We are delighted that you have recognised not only the professionalism of our team, but also the genuine warmth and compassion they bring to their roles every day. Creating a calm, supportive, and positive environment for our residents is at the heart of everything we do, so it's wonderful to hear that this has been reflected in your experience.
Your comments about the sense of community and the atmosphere within the home are especially appreciated, as these are things we work hard to nurture. We are also very grateful for your recognition of our leadership team, who are deeply committed to maintaining the highest standards of care.
Thank you again for your heartfelt recommendation-it is both encouraging and inspiring for our entire team.

Warmest regards,
The Castle Lodge Team
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Review of

Castle Lodge Care Home

from S G (Wife of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall impression when entering Castle Lodge is one of warmth & welcome. Every member of staff, no matter what their role or rank goes outof their way to greet and engage. The residents are treated with patience and in a way that preserves their dignity and autonomy. The administration of drugs/medication
is meticulous
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for taking the time to share such a thoughtful review. We're delighted to hear that your experience at Castle Lodge reflected the warm and welcoming atmosphere we work hard to create.
Our team takes great pride in making sure everyone who walks through our doors feels acknowledged and valued, so it's wonderful to know that our staff's friendliness and engagement stood out to you. Treating residents with patience, respect, and dignity is at the heart of everything we do, and your comments mean a great deal to the whole team.
We're also pleased that you recognised the care taken with medication management, as maintaining the highest standards of safety and attention to detail is extremely important to us.
Thank you again for your kind words and support - it truly encourages our staff and helps us continue providing the best possible care.
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Review of

Castle Lodge Care Home

from Steve P (Nephew of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Castle Lodge a breath of fresh air and an absolute pleasure to visit, the staff are so friendly, a fabulous ambience and a lovely equipped dining room, sitting area and bedroom. I have visited many care homes as a visitor and as a PTS driver and can say this care home is by far a head and shoulders
above the rest. Congratulations to all involved in making Castle Loge so excellent.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your wonderful review. It's truly rewarding to hear that you find Castle Lodge a breath of fresh air and an absolute pleasure to visit.
We're delighted that the friendliness of our staff and the overall ambience of the home stood out to you. Creating a comfortable, welcoming environment for residents and visitors alike is very important to us, so it's lovely to know you appreciated the dining room, sitting areas and bedrooms.
Your perspective as both a visitor and a PTS driver who has seen many care homes makes your comments especially meaningful. Hearing that you feel Castle Lodge stands head and shoulders above the rest is incredibly encouraging for our entire team.
Thank you again for your kind words and for taking the time to share your experience. We will be sure to pass your congratulations on to everyone involved.
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Review of

Castle Lodge Care Home

from Frank C (Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful! Thank you everyone.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your wonderful feedback about Castle Lodge.
We're thrilled to see such positive ratings across all areas of your experience - from care and support to cleanliness, food, safety, and value for money. It's especially rewarding to know you felt treated with dignity and well supported by our team, as this is always at the heart of what we do.
Your kind words mean a great deal to our staff and management, and we truly appreciate you taking the time to share your experience. We hope to welcome you again in the future.
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Awards / Recognitions (24)

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