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Care Homes Owned by Country Court in Wiltshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Country Court in Wiltshire

Only the locations & reviews in Wiltshire for Country Court are showing below.

View the details of all 48 locations (with 3281 reviews) owned by Country Court

Country Court Locations in Wiltshire (2)

 - Browse 2 Care Homes owned by Country Court in Wiltshire
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Westbury Court
6 Station Road, Westbury BA13 3JH 
9.8 105 reviews
Westbury Court, Westbury, Wiltshire
"The staff are lovely and very kind to Lorna taking time to talk with her about photographs on display and memories. Lorna enjoys her food…"   Read all 105 reviews
  • from £1,600 / week
  • 63 Rooms
Location Type Care Home

Westbury Court Care & Nursing Home is located in the market town of Westbury close to Trowbridge and Frome. The care home provides the highest standards of residential, nursing, respite, palliative ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Castle Lodge Care Home
Castle Street, Mere, Warminster BA12 6LA 
9.6 12 reviews
Castle Lodge Care Home, Warminster, Wiltshire
"The moment my sister & I stepped through the doors of Castle Lodge, we could tell this was something special & appearances did not…"   Read all 12 reviews
  • from £1,700 / week
  • 70 Rooms
Location Type Care Home

Castle Lodge is a brand-new care home opening in January 2026, nestled in the picturesque village of Mere, near Shaftesbury and Warminster. The home will provide residential and specialist dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Country Court Reviews in Wiltshire (117)

9.6

Country Court has a Group Review Score of 9.6 (9.588) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Country Court must have a Review Score.

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Review of

Castle Lodge Care Home

from A E (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moving into a care environment has been a huge step for my relative who has been encouraged to ask for help as needed but prompted to increase their independence as able. Everyone has been very kind, caring & supportive to my relative but also to family and friends.
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Review of

Westbury Court

from Val A (Daughter of Resident) published on 14 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm and welcoming from the moment of entry.
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Review of

Castle Lodge Care Home

from Denise T (Friend of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall a super experience. Theres no visiting restrictions which is good. Staff very friendly, especially Chris. Furnishings beautiful. Not sure on the food as my friend doesn't seem to happy about it! Outside furniture would be a good idea as weather gets hotter every year.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for taking the time to share your feedback. We're so pleased to hear that you've had an overall positive experience at Castle Lodge and that you've found our team friendly and welcoming-Chris will be especially happy to receive your kind mention.
We also appreciate your comments about the furnishings and visiting arrangements, which are all part of creating a comfortable and open environment for residents and their loved ones.
Thank you as well for your constructive feedback regarding the food and outdoor furniture. We take all comments seriously, and your suggestions help us to continually improve. We're pleased to share that our garden furniture is now in place, and our residents have been enjoying spending time outdoors-making the most of the sunshine and taking part in gardening activities.

We're grateful for your input and support-thank you again.
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Review of

Castle Lodge Care Home

from Margaret B (Wife of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The moment my sister & I stepped through the doors of Castle Lodge, we could tell this was something special & appearances did not disappoint. The staff are welcoming, delightful, caring & kind, obviously taking a lead from the top. Facilities are above & beyond with a comfortable & homely feel. My
husband is in residence at the moment & if things change with him from day to day, I can be sure that he has the best possible care & that I am kept in the loop. Very well done Castle Lodge.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for sharing such a thoughtful and heartfelt review. We're delighted to hear that your first impression of Castle Lodge reflected the care and warmth we strive to provide every day.
It means a great deal to know that you feel confident your husband is receiving the best possible care, and that our team's communication and support are making a difference during what can be an uncertain time. We're especially pleased that the environment feels comfortable and homely for you both.
Your kind words about our staff are truly appreciated and will be shared with the whole team-they work incredibly hard to create a welcoming and compassionate atmosphere for everyone.

Thank you again for your trust and support.
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Review of

Castle Lodge Care Home

from Clare L (Daughter of Resident) published on 22 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is very friendly, welcoming with a smile. During mum's stay we are happy & confident that she is well cared for & safe. She has celebrated her birthday during her stay & was presented with a beautiful cake with everyone singing to her, which brought a smile to her face. Thank you.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your kind and thoughtful review. We're truly delighted to hear that you feel confident your mum is safe, well cared for, and surrounded by a warm, welcoming atmosphere at Castle Lodge.
It was our absolute pleasure to celebrate her birthday with her-occasions like these mean a lot to us, and we're so glad it brought a smile to her face. Creating happy, meaningful moments for our residents is something we really value.
Your lovely words mean a great deal to our whole team. Thank you again for your trust and support.
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Review of

Castle Lodge Care Home

from Liela M (Daughter of Resident) published on 20 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The entire team here at Castle Lodge Care Home have been so warm, positive and empathetic that I have felt so supported in the process of transitioning my mum into the home. Staff have been exceptionally clear communicators with me and my mum, which she appreciates very much. Kindness, professionalism
and empathy seem to be at the core of the team.
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Review of

Castle Lodge Care Home

from P G (Sister-in-law of Resident) published on 13 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you require a 'blueprint' for a residential care home you can find no better example than Castle Lodge. Staff are well qualified but most importantly show a genuine warmth towards their residents. They are proactive in ensuring that any moments of anxiety or uncertainty are met with calming, professional
care. The atmosphere is positive with a gentle 'buzz' and there is a sense of community. Superb, hands-on leadership sets the tone. I wish that everyone requiring care could have a Castle Lodge in their life!
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your incredibly kind and thoughtful words. Your feedback truly means a great deal to all of us at Castle Lodge.
We are delighted that you have recognised not only the professionalism of our team, but also the genuine warmth and compassion they bring to their roles every day. Creating a calm, supportive, and positive environment for our residents is at the heart of everything we do, so it's wonderful to hear that this has been reflected in your experience.
Your comments about the sense of community and the atmosphere within the home are especially appreciated, as these are things we work hard to nurture. We are also very grateful for your recognition of our leadership team, who are deeply committed to maintaining the highest standards of care.
Thank you again for your heartfelt recommendation-it is both encouraging and inspiring for our entire team.

Warmest regards,
The Castle Lodge Team
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Review of

Castle Lodge Care Home

from S G (Wife of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall impression when entering Castle Lodge is one of warmth & welcome. Every member of staff, no matter what their role or rank goes outof their way to greet and engage. The residents are treated with patience and in a way that preserves their dignity and autonomy. The administration of drugs/medication
is meticulous
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you for taking the time to share such a thoughtful review. We're delighted to hear that your experience at Castle Lodge reflected the warm and welcoming atmosphere we work hard to create.
Our team takes great pride in making sure everyone who walks through our doors feels acknowledged and valued, so it's wonderful to know that our staff's friendliness and engagement stood out to you. Treating residents with patience, respect, and dignity is at the heart of everything we do, and your comments mean a great deal to the whole team.
We're also pleased that you recognised the care taken with medication management, as maintaining the highest standards of safety and attention to detail is extremely important to us.
Thank you again for your kind words and support - it truly encourages our staff and helps us continue providing the best possible care.
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Review of

Castle Lodge Care Home

from Steve P (Nephew of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Castle Lodge a breath of fresh air and an absolute pleasure to visit, the staff are so friendly, a fabulous ambience and a lovely equipped dining room, sitting area and bedroom. I have visited many care homes as a visitor and as a PTS driver and can say this care home is by far a head and shoulders
above the rest. Congratulations to all involved in making Castle Loge so excellent.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your wonderful review. It's truly rewarding to hear that you find Castle Lodge a breath of fresh air and an absolute pleasure to visit.
We're delighted that the friendliness of our staff and the overall ambience of the home stood out to you. Creating a comfortable, welcoming environment for residents and visitors alike is very important to us, so it's lovely to know you appreciated the dining room, sitting areas and bedrooms.
Your perspective as both a visitor and a PTS driver who has seen many care homes makes your comments especially meaningful. Hearing that you feel Castle Lodge stands head and shoulders above the rest is incredibly encouraging for our entire team.
Thank you again for your kind words and for taking the time to share your experience. We will be sure to pass your congratulations on to everyone involved.
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Review of

Castle Lodge Care Home

from Frank C (Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful! Thank you everyone.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your wonderful feedback about Castle Lodge.
We're thrilled to see such positive ratings across all areas of your experience - from care and support to cleanliness, food, safety, and value for money. It's especially rewarding to know you felt treated with dignity and well supported by our team, as this is always at the heart of what we do.
Your kind words mean a great deal to our staff and management, and we truly appreciate you taking the time to share your experience. We hope to welcome you again in the future.
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Review of

Castle Lodge Care Home

from Vivienne C (Wife of Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At this present time I can only say that the management & staff have been very welcoming, right down to the chef, & Wendy & Chris are a pleasure to communicate with & so understanding & helpful.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for taking the time to share your kind words about Castle Lodge.
We're delighted to hear that you've found our management and staff so welcoming - and we'll be sure to pass on your lovely feedback to our chef as well! It's especially wonderful to know that Wendy and Chris have been a pleasure to communicate with and that you've felt supported and understood throughout.
Creating a warm, approachable, and helpful environment is incredibly important to us, and your comments truly mean a great deal. We look forward to continuing to support you and hope to welcome you again in the future.
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Review of

Castle Lodge Care Home

from I Y (Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I required a short respite stay and after viewing the homes in the area, I found that Castle Lodge stood head & shoulders amongst its peers from the initial viewing with the customer relations manager I was reassured that I would be comfortable and cared for. The home, rooms and food are exceptional
and every staff member pleasant and caring. I shall certainly book another stay when needed. Thank you all.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your wonderful feedback and for choosing Castle Lodge for your respite stay.
We're delighted to hear that you felt reassured from your very first visit and that our team helped make your stay comfortable and enjoyable. Your kind words about our home, rooms, food, and especially our caring staff truly mean a great deal to us - we will be sure to share your comments with the whole team.
It was a pleasure to welcome you, and we're so pleased that you're considering another stay with us in the future. Whenever you need us, we'll be here to provide the same warm, supportive environment you experienced this time.
Thank you again for your thoughtful review - we look forward to seeing you again soon.
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Review of

Castle Lodge Care Home

from Jennie L (Granddaughter of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we couldn't be happier with the care our loved one receives at Castle Lodge Care Home in Mere. From the very first visit, the tour was incredibly attentive and unhurried, with staff taking the time to answer all our questions and really listen to our concerns. That immediately put us at
ease.
The team are warm, approachable, and genuinely caring, and they make a real effort to get to know residents as individuals. The home has a calm, welcoming atmosphere and truly feels like a home rather than just a care setting. We're very grateful for the care and support provided and wouldn't hesitate to recommend Castle Lodge to other families.
Reply from Chris Guest, CRM at Castle Lodge Care HomeThank you so much for your lovely review of Castle Lodge Care Home.
We're so pleased you felt at ease from your very first visit. Taking the time to listen and answer questions properly is important to us, and it's wonderful to hear that came across.
Your kind words about our team and the atmosphere of the home really mean a lot. Thank you for your trust and for recommending us - it's a privilege to care for your loved one.
We look forward to your next visit.
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Review of

Westbury Court

from C H (Son of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum and dad moved into Westbury Court in March 2025 and have been well looked after. Dad moved up to the nursing floor in July and was extremely well cared for particularly during his last few says. (He passed away on 11/10/2025). Mum is now on the Dementia Floor and is being well looked after and she
really enjoys her trips out which can be seen from the photos. Its a shame that there is not a better garden that the residents can use, as often being outside is good for their well being. The food is very good with variety, although the portions are not on the generous side. Overall, I am very happy mum and (dad) are being well looked after.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave us a review. It has been our pleasure to care for your parents here at Westbury Court.
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Review of

Westbury Court

from H H (Daughter-in-law of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are lovely and very kind to Lorna taking time to talk with her about photographs on display and memories. Lorna enjoys her food but qualities are significantly less than she ate at home (A food company provided ready made hearty meals with extra veg). Larger portions could be tried? In summer
and sunny days Lorna would always wander in the garden in Keynsham and sit outside. This lack of a sunny safe garden for dementia patients is missing. But the care is wonderful.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave us a review. It is our pleasure to care for your loved one here at Westbury Court.
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Review of

Westbury Court

from Shelia H (Wife of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found this home to be excellent, all the staff are very friendly, helpful and dedicated to their jobs. Rooms are always tidy. A homely atmosphere throughout.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for your feedback, we are delighted to hear how happy you are with our care here at Westbury Court
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Review of

Westbury Court

from J F (Daughter of Resident) published on 7 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westbury Court provided wonderful care to my mother/grandma. Though her time there was short it was filled with kindness, dignity and warmth. The staff treated her with such respect and compassion ensuring she was cared for, comforted, and made to feel at ease every single day, while giving her the
nursing care she needed. We are deeply thankful for the love and dedication they showed during her stay.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for leaving a review for Westbury Court. We appreciate all comments and feedback, and it was our pleasure to care for your loved one.
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Review of

Westbury Court

from Carolyn P (Daughter of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are incredibly kind and caring towards my Mum. It's nice to know that she's safe so well looked after. I honestly don't think I could have found a better place for her!
Thank you so much
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to leave a review for Westbury Court, it is our pleasure to care for your mother.
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Review of

Westbury Court

from W C (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum arrived in May 25 and has settled very well. Loves the homely atmosphere, staff are caring and friendly, feels safe and secure. Enjoys socialising with other residents and joining in with the varied daily activities such as quizzes, arts n crafts, cooking etc. Her lovely clean room looks out onto
garden, has en-suite bathroom and we have personalised it with her photographs and ornaments. Her new chapter in her life is now meaningful and happy, thanks to her home environment.
Reply from Jane Jones, Home Manager at Westbury CourtThank you for taking the time to write your lovely review for Westbury Court Care & Nursing Home. We are pleased to hear that your mum has settled in well and enjoys to socialise with other residents. Your feedback and kind words will be shared with the staff team.
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Review of

Westbury Court

from C P (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Westbury Court was my first choice for dad for months before moving him in. The manager ensured that moving my dad to Westbury Court was a smooth and positive experience. My dad is fully reliant on the amazing team after having a stroke but within days of arriving he was talking, laughing, relaxed and
most of all happy. All of the residents are treated like the staffs family, treated with respect and clearly made to feel comfortable. All of the staff are caring and considerate, work as a team and all join in when they can. Even the catering staff get involved with the residents when they visit the floor. If you are looking for a safe, caring, comfortable and relaxed home with plenty of activities and where care needs are met, look no further than Westbury Court.
Thank you everyone.
Reply from Jane Jones, Home Manager at Westbury CourtThank you so much for taking the time to leave your review for Westbury Court Care & Nursing Home. It's lovely to hear the improvements your dad has made while being in our home. your positive comments and feedback will be shared with the staff team and knowing that you would recommend our home makes everything worthwhile. Warmest wishes,
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Awards / Recognitions (24)

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