Care Homes Owned by Runwood Homes Ltd
9.7
Group Review Score
(the average from all locations with a review score)
Runwood Homes Ltd Locations (62)
Brewster House
8.8
58 reviews
Oak Road, Heybridge, Maldon CM9 4AX
"I was afraid that my independent friend, having lived alone for most of his adult life, would be unhappy in a care home; but very quickly,…" Read all 58 reviews
Location Type Care Home
Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with the exception of one premium double room, this would… Read more about Brewster House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 74 Rooms from £1,232 / week
Location Type Care Home
The Lodge at Caldwell Grange is a luxury service for residents offering communal areas for relaxation, socialising, and personalisation is encouraged. The Lodge is a superb example of a modern, purpose-built care home for older people. Full social… Read more about The Lodge at Caldwell Grange
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 103 Rooms
Runwood Homes Ltd Reviews (5332)
9.7
Runwood Homes Ltd has a Group Review Score of 9.7 (9.688) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.
Review of
Madelayne Court Care Home
from Ken C (Son of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am extremely pleased with the care my Mother is receiving at Madelayne Court. The staff are attentive and are always putting on activities. They keep me informed of any changes with Mum's health which is reassuring. Another great touch is they take them on outings which my Mum enjoys. Thank you to
everyone at the home.
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Review of
Elizabeth House
from Natalie L (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When we have visited my dad looks well cared for, all staff know his needs and care very much for him. His room is always very clean. My dad seems happy in the home, although it breaks my heart this is how his life has become. The home is very lovely and caring.
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Review of
Humfrey Lodge
from P W (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Everything at Humfrey Lodge is excellent. The staff is so kind and caring, and nothing seems too much trouble. The manager is lovely and always has time for a chat, whether it be about things in general or a specific concern. She is always helpful. The staff are always available when Mum needs help
in personal care or to get a cup of tea. It's just one big family. Thank you.
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Review of
Humfrey Lodge
from M H (Wife of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Staff are always welcoming and taking my husband to distract him when I need to leave him at the home.
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Review of
Windmill House
from Helen W (Next of Kin) published on 11 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since mum came to Windmill House she has been cared for brilliantly and treated exceptionally well.
Despite her complex needs linked to her Alzheimer's the staff have been amazing.
They care, they treat her with respect and every need is met.
The communication and support for families is brilliant
Despite her complex needs linked to her Alzheimer's the staff have been amazing.
They care, they treat her with respect and every need is met.
The communication and support for families is brilliant
and it has been the best thing I could ask for for mum.
She is now safe and I can relax in the knowledge she is in the best place possible. A shared thank you to the staff team is nowhere near enough to express my gratitude!
She is now safe and I can relax in the knowledge she is in the best place possible. A shared thank you to the staff team is nowhere near enough to express my gratitude!
Reply from Maria Paranal, Manager at Windmill House
Thank you for your kind words and hope mom continues to settle. Your appreciation will be shared to all the staff team.
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Review of
Rowena House
from A D (Son of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad has been staying in Rowena House for almost one year. He seems very settled. The staff are very caring and attentive and my dad is happy with the food which has always been important to him.
Reply from Vickie Walker, Manager at Rowena House
Thank you so much, I will pass this on to the team, we really do appreciate your feed back, thank you again.
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Review of
Leawood Manor
from P S (Wife of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am happy with my wifes general and the programme of planned activities. The accommodation is very good, purpose light clean and functional. Less happy with carers do not seem interested, seem to just sit with mobiles on. Very little interaction with residents do not sit with them or engage in conversation.
Do not speak to me on visits apart from one lady.
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Review of
Evelyn May House
from S D (Niece of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am very happy for my aunt to be in Evelyn May care home as she feels safe and cared for all the time. Staff are very efficient and caring and friendly.
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Review of
St Michael's Court
from Rachel N (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad was a resident at St Michael's for a year, he settled quite quickly as there was plenty of room for him to walk about and spacious and clean bedrooms. Unfortunately my dad was placed on end of life care in June, I can honestly say the support and care my dad received was outstanding, he was treated
with such dignity and respect and supported us as a family with so much care. I can't thank them enough for making dad's final days as comfortable as possible. One staff member in particular was amazing, a truly lovely, kind carer with a heart of gold. Thank you from us all.
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Review of
Eastham
from Jocelyn S (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After making the awful decision to put mum into care. We chose Eastham. From day one I have had total confidence in her care. I visit regularly and have been so impressed with the smiles, care and friendly of every member of staff I have met.
Reply from Karolyn Sisto, Manager at Eastham
Thank you for your very kind words they are very much appreciated by all the staff here at Eastham.
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Review of
Park View
from Christine G (Daughter of Resident) published on 10 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff at Park View Care Home cared for my mum with such kindness, dignity, and compassion. From the very beginning, they made both Mum and our family feel welcome, safe, and supported. Nothing was ever too much trouble, every carer showed genuine warmth and respect, treating Mum
In her last days,
In her last days,
the comfort and reassurance they provided gave us peace of mind during such a difficult time. We will always be grateful for the love and dedication mum and the family received at Park View.
Reply from Dani Pathirage, Home Manager at Park View
Thank You so much for these kind words. I will share this positive feedback with the Team.
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Review of
Evelyn May House
from J P (Son of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff are very good and caring.
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Review of
Elizabeth House
from D L (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My assessment is based on my 2 visits per week. I have always found the staff very approachable and helpful. Although my mother does not take advantage, the activities and facilities at the home are excellent.
My mother's views are not totally reliable but she does complain quite regularly about the
My mother's views are not totally reliable but she does complain quite regularly about the
night staff and a perceived lack of care. For myself, my only criticism is with my mum's room. The layout of the room means that she is unable to get to the window to pull the curtains and her carpet badly needs replacing or hard flooring installed.
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Review of
Elizabeth House
from C S (Wife of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Would like to say Im am so happy that my husband is here, I never worry that he isn't looked after because he is, the staff are so good and caring that I dont have to worry about him, he has his good days and bad days the care is top rate.
Thank you to all the staff that work here.
Thank you to all the staff that work here.
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Review of
Windle Court
from Kim H (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Mum was in Windle Court SWF for 7 months and in that time had a number of falls. She was not stimulated and the lack of this and not going outside had a profound effect on her body clock . Items would go missing - her handbag, purse, hearing aids, glasses. Which were never found which meant she could
not see properly and could not hear so she retreated into herself. She was often not included in outings and the regular walks that took place. I complained about these and other concerns with no response.
She had falls which needed hospital admissions and being unsteady on her feet was part of her vascular dementia. She was often dirty with food down her and one day was covered all down her in tea. It was left to just dry on her. she was normally sat in.the lounge with her back to the tv with little or no stimulation. She had a fall out of bed and I found she was bleeding laying on the floor all alone..social.care are investigating.
We feel guilty for sending Mum there. Don't do it!
She had falls which needed hospital admissions and being unsteady on her feet was part of her vascular dementia. She was often dirty with food down her and one day was covered all down her in tea. It was left to just dry on her. she was normally sat in.the lounge with her back to the tv with little or no stimulation. She had a fall out of bed and I found she was bleeding laying on the floor all alone..social.care are investigating.
We feel guilty for sending Mum there. Don't do it!
Reply from Lorraine Taylor, Home Manager at Windle Court
We acknowledge this review and want to express our sincere concern regarding the matters raised. Please be assured that we take all incidents extremely seriously. A thorough internal investigation has been completed, and we can confirm that staff acted in line with company protocols throughout the incident. The safety, dignity, and well-being of our residents remain our highest priorities. All appropriate actions have been taken following this incident. If the reviewer wishes to discuss this matter further, we welcome a direct conversation to provide more clarity and support.
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Review of
Park View
from M J (Son of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff offer excellent excursions, this week it was golf. To see my father doing something that he loved was very satisfying. They keep him moving and motivated whenever they can.
Reply from Alex Sanders, Home Manager at Park View
Thank you so much for your kind words. We're delighted to hear that your father enjoyed the golf outing and that it brought him joy-it's always our aim to keep residents active and engaged in the activities they love.
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Review of
Park View
from Anthony C (Husband of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good care from start to finish. Wife was cared for in a very nice way. Room was clean. Staff always on hand and helpful.
Reply from Alex Sanders, Home Manager at Park View
Our team is passionate about providing compassionate, attentive care, and it's always wonderful to know that our efforts make a positive difference. Your feedback will be shared with the team, and I know it will bring them great pride and encouragement.
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Review of
Laureate Court Care Home
from Lynn S (Wife of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff here are so caring and friendly and my husband really enjoys staying here for respite and that makes my break more enjoyable knowing he is well looked after so well done to all the staff here and thank you
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home
Thank you so much for your wonderful review, we are so pleased that both yourself and your husband are happy. I will pass on your comments to the team
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Review of
Broomhills
from Julie W (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Choosing a care home for my loved one, is one of the hardest tasks I've undertaken but I needn't have worried. I can't believe the difference in mums wellbeing since joining Broomhills. The staff have bought out the very best in her and she enjoys the weekly trips out, craft activities and the coffee
and quiz mornings.
Nothing is too much trouble for the new manager and her remarkable team. They are very kind and caring but more importantly, they know their residents and meet their needs. The home is currently going through refurbishment and it looks amazing. The gardens and grounds are incredible and are a beautiful place to sit whilst visiting your loved ones.
A weekly visit from the hairdresser means mum feels pampered, a doctor's service is available should she need it and the monthly chiropody appointment keeps her feet in check. The access to a NHS dentist who also visits, has been a welcomed addition. Thank you for caring for mum so wonderfully, I really appreciate you all.
Nothing is too much trouble for the new manager and her remarkable team. They are very kind and caring but more importantly, they know their residents and meet their needs. The home is currently going through refurbishment and it looks amazing. The gardens and grounds are incredible and are a beautiful place to sit whilst visiting your loved ones.
A weekly visit from the hairdresser means mum feels pampered, a doctor's service is available should she need it and the monthly chiropody appointment keeps her feet in check. The access to a NHS dentist who also visits, has been a welcomed addition. Thank you for caring for mum so wonderfully, I really appreciate you all.
Reply from Paige Murray, Manager at Broomhills
Dear JulieThank you for your kind words. We're so pleased to hear how well your mum has settled in and that she's enjoying the activities, outings, and special touches here at Broomhills.Our team takes great pride in knowing each resident and providing care that makes a difference, so your feedback means a lot to us. It's a privilege to care for your mum and see her thriving.Warm regards,
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Review of
Bramwell Care Home
from Saskia W (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Outstanding throughout. Having experienced another (apparently) great care home this is by far superior. The staff have made my mother's time here fantastic. She is a different woman. The manager runs a tight ship. Professional and highly personable. Just superior
Reply from Mable Joloza, Home Manager at Bramwell Care Home
Thank you very much for your kind words. We're delighted to hear that you are happy with the care we provide. Our team is dedicated to making sure our residents feel safe, comfortable, and valued every day, and feedback like this means a lot to us. Thank you very much.
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Awards / Recognitions (9)
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