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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd
Runwood is one of the fastest growing companies in the U.K Healthcare sector. As they continue to move forward and grow the company will maintain and build upon the high standards of quality care delivered from highly trained staff teams, whilst remaining flexible to the ever changing face of elderly care in Britain today.

Runwood Homes Ltd Locations (62)

 - Browse 62 Care Homes and Adult Day Care Centres owned by Runwood Homes Ltd
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Highview Lodge
Cherry Orchard, Gadebridge, Hemel Hempstead HP1 3SD 
8.5 47 reviews
Highview Lodge, Hemel Hempstead, Hertfordshire
"My father, Peter, has been in residence here for just over a month, and his overall health has improved beyond all my expectations. He has…"   Read all 47 reviews
  • from £1,100 / week
  • 77 Rooms
Location Type Care Home

High View Lodge is situated in the heart of the community, in Hemel Hempstead. It is located in a quiet residential area with ample parking for visitors and yet nearby to local shops and facilities. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Lodge at Caldwell Grange
Open
Donnithorne Avenue, Nuneaton CV11 4QJ 
The Lodge at Caldwell Grange, Nuneaton, Warwickshire
  • from £1,350 / week
  • 103 Rooms
Location Type Care Home

The Lodge at Caldwell Grange is a luxury service for residents offering communal areas for relaxation, socialising, and personalisation is encouraged. The Lodge is a superb example of a modern, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Runwood Homes Ltd Reviews (5652)

9.6

Runwood Homes Ltd has a Group Review Score of 9.6 (9.619) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

Rose House

from Graham G (Nephew of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply the best in all aspects.
Reply from Joanne Unwin, Home Manager at Rose HouseThank you Graham for your kind words. I will ensure that this message is reiterated to all departments
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Review of

Leawood Manor

from Judith L (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother went into Leawood Manor for 16 days respite owing to the fact that I was on holiday and she had been unwell with shingles. This was the first experience of a care home for my mother and unfortunately it wasn't a good experience. She does not suffer from memory issues but the bed available
to her was on a corridor with dementia patients so she did not enjoy eating in the dining room. As she was in pain she didn't appreciate the food. The manager was excellent in every way, responding immediately to any concerns and actioning instructions, she was most personable and totally professional.
Reply from Hira Butt, Home Manager at Leawood ManorThank you for taking the time to share your feedback. I am truly sorry to hear that your mother's respite stay did not meet expectations, especially as this was her first experience of a care home and she was already unwell with shingles.
We understand how important comfort, environment and dining experience are, particularly when someone is in pain, and I am sorry that this impacted her stay. Your feedback has been noted and will be used to review how we support residents during short-term stays to ensure a more suitable and comfortable experience.
I would also like to thank you for your kind words about my support during this time - it is greatly appreciated. Please be assured that we always aim to respond quickly and provide the best possible care.
If you would like to discuss this further, I would be more than happy to speak with you.
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Review of

Leawood Manor

from Lesley D (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Leawood Manor for 5 years, and it is an excellent care home. The staff are friendly, it is spotlessly clean and the food is excellent. They have an activities coordinator who works extremely hard to keep the residents happy and mobile.
I would definitely recommend it to anyone
looking for care for themselves or a loved one.
Reply from Hira Butt, Home Manager at Leawood ManorThank you for taking the time to leave such a wonderful review. We are truly grateful for your kind words and for the trust you have placed in Leawood Manor over the past five years.
It means a great deal to hear that your father feels well cared for and that you have noticed the friendliness of our team, the cleanliness of the home, and the quality of the food we provide. Our staff work very hard to create a warm, welcoming environment for all residents, so your feedback is greatly appreciated.
We are also delighted that you have recognised the dedication of our Activities Coordinator. Providing meaningful activities that keep residents engaged, happy and active is a very important part of life at Leawood Manor.
Thank you again for your recommendation and for your continued support.
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Review of

The Grange

from A W (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at several care homes in the area and for me and my dad The Grange ticked all the boxes. As soon as you walk in you're greeted with a friendly, positive, homely atmosphere. It's clean, well maintained and has a lovely garden with seating at the rear.
The best bit about this home is the warm
and caring staff. They're great, amazing in fact. Nothing is ever too much trouble! They're always free for a chat and happy to update me about what dad has been up to. I visit regularly and whenever I do there are always carers interacting with residents which is lovely to see.
Oh and dinner always looks and smells great!
Lastly, my dad is happy. He always says to me "they're a good bunch here!" This obviously means a lot to me and my family.
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Review of

Brewster House

from Steve M (Son-in-law of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall experience & atmosphere in the care home has improved dramatically since the current manager was installed.
The areas of treated with dignity & safety/security have in the past been very poor, but again this has improved & given a further period this review could improve further.
Time
taken to answer residents bell still needs improvement
Greatest asset here are management & staff who without their conduct/performance would impact my opinion.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseIt is very encouraging to hear that the overall atmosphere and experience have improved and that you have seen positive changes in areas such as dignity, safety, and security for residents. The team is working hard to create a supportive, respectful environment, so it means a great deal to know their efforts are being recognised.
We also appreciate your honest comments regarding response time for the call bell. This is an important area for us, and we are continuing to work with the team to improve responsiveness and ensure residents receive assistance as quickly as possible.
Thank you! Your feedback is invaluable to us, and we remain committed to continuing to improve the quality of care and experience for all our residents and their families.
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Review of

Braywood Gardens Care Home

from Joanne S (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepdad went into Braywood Gardens Care Home from hospital when he had a fall and has Dementia. They are brilliant with him hes so happy feels safe and well looked after and then my mum went into the care home in December 26. They have there own rooms but sit together in the lounge for meal Mum dont
sleep at night very confussed they are so good with them both, always clean and dressed nice
Reply from Leanne Simms, Senior Customer Relations Manager at Braywood Gardens Care HomeThank you so much for your lovely review, we are so pleased that you are happy with the home and that both mum and stepdad are happy here. I will pass your feedback on to the staff.
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Review of

Ashwood

from R S (Husband of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kindness, care and consideration best describes this home. My wife, who is a resident here, cannot walk, talk or feed herself, has been treated with love and care by all staff members, and I have had no concern for her wellbeing from the time she entered the home. Good standards of cleanliness have
always been maintained by dedicated staff who work extremely hard, having to deal with all residents' requirements and needs. The home is recommended.
Reply from Natalie Pinder, Manager at AshwoodThank you so much for your kind lovely words . This is a beautiful review thank you.
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Review of

Alexandra House

from John S (Brother of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would just like to thank all staff that looked after my brother Chris in the short stay he was with you. Thank you for looking after all the family when he passed away, your care and sympathy went a long way. We are just gutted we didn't get him into your care sooner as he would of loved being there.
Reply from Monica Dragu, Registered Manager at Alexandra HouseThank you so much for taking the time to share such kind words about our team. We are truly sorry for the loss of your brother, Chris, and we are grateful that you trusted us to care for him during his stay.
It means a great deal to hear that you felt supported during such a difficult time. Our staff work very hard to ensure that both residents and their families are treated with compassion, dignity, and respect, so your feedback will mean a lot to everyone who looked after Chris.
On behalf of all the staff, thank you again for your kind words and for allowing us to be part of Chris's care. We send our sincere condolences to you and your family.
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Review of

Leawood Manor

from Lorraine D (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been at Leawood Manor for 4 months. It has took a little while but she is now settling in and loves all the carers and staff there. Her health has improved a lot because of the care, good food and constant company she gets. There are plenty of activities, varied to suit all needs and Mum
really enjoys the trips out which are always great fun for her and a chance to meet other residents. We can not fault the standard of care and if we ever do have any feedback it is responded to quickly.
Reply from Hira Butt, Home Manager at Leawood ManorThank you for your lovely review. We are so pleased to hear that your mum is settling in well at Leawood Manor and that she is enjoying the care, companionship and activities available in the home.
It's wonderful to know that her health has improved and that she enjoys the trips out and opportunities to spend time with other residents. Your kind words about the team and the standard of care mean a great deal to us.
Thank you also for your feedback and continued support - we are always happy to listen and respond.
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Review of

Leawood Manor

from Lynn S (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Leawood Manor for nearly two years. Friends recommended it and we knew it had a good reputation. It wasn't a smooth introduction to Leawood as mum had a lot of health issues and took a while to fully settle.
Now, under the new manager, she seems so much happier and feels
very much at home. She loves her ground floor room and access to the garden, very much at the centre of activities. She is a supporter of the Ambassador system and feels that residents are listened to, along with the monthly meetings.
I too, appreciate the family meetings, the weekly emails and general accessibility of the staff. Resident of the day, after initial hiccups, has been an excellent idea. It was good to revisit mum's care plan recently which I hadn't seen since she moved in. The events programme has been good and is now easily accessible, so that relatives can support and encourage their loved ones. The introduction of a personal history for each resident is an excellent idea.
Reply from Hira Butt, Home Manager at Leawood ManorThank you for taking the time to share your review. We are so pleased to hear that your mum is now settled, happy and feels at home at Leawood Manor, especially enjoying her ground floor room and access to the garden.
It's lovely to hear that she feels listened to through the Ambassador system and resident meetings. We also appreciate your kind feedback about the family meetings, weekly updates, Resident of the Day, the activities programme, and the personal history profiles.
Thank you for your continued support - it is a privilege to care for your mum.
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Review of

Alexandra House

from Tony B (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum Joyce has just turned 93, she has been in Alexandra Care Home nearly 2 years. She has received superb care from Cristina and her colleagues from day one. They have catered for her changing dementia condition over time and given her family peace of mind knowing she is being looked after. I would
highly recommend this care home.
Reply from Monica Dragu, Registered Manager at Alexandra HouseThank you for taking the time to share such a wonderful review of Alexandra Care Home.

We are truly delighted to hear that your mum, Joyce, has had such a positive experience with us over the past two years. It means a great deal to know that the team have been able to support Joyce as her needs have changed and to provide the reassurance and peace of mind that families deserve.

Your kind words about the care, dignity and support provided to your mum will be shared with all of the team, who work hard every day to ensure our residents feel safe, comfortable and valued.

It is especially lovely to hear that Joyce's journey with us has been a positive one, and we are grateful for your recommendation and continued trust in our care.
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Review of

Brewster House

from Robert B (Son of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say that the home is lovely and all the staff are fantastic and I could not wish for my dad to be in a better place.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseThank you so much for your kind words. We are truly grateful that you took the time to share your experience. It means a great deal to our whole team to hear that you feel the home is a lovely place and that the staff have made such a positive impression.
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Review of

Westwood

from K D (Granddaughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nannan is currently at Westwood and has has been living their since 2022. All the staff have been amazing, helped my nannan settle, making memories and living her life to the fullest. (Better way of life). The management team, manager and deputy go up and beyond to help and not only to support my
nannan but us as a family. We are so great full for all they have done
Reply from Claire Phillips, Home manager at WestwoodThankyou so very much for your amazing review, it is an absolute privilege to care for your nannan, she is such a beautiful person inside and out with a lovely family, thankyou for all of your support
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Review of

Brewster House

from P S (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care for my mum, lunch a joy for her she gets to choose from two meals daily! And she is called 'Mum' so lovely!
Reply from Alin Cuciureanu, Home Manager at Brewster HouseThank you so much for your kind words. It means a great deal to us that your mum feels cared for and comfortable in Brewster House. Your feedback truly means a lot to our team, and we're grateful to be part of her care.
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Review of

Broomhills

from Jim D (Son-in-law of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is at Broomhills Care Home I have to say what a beautiful Home the Manger is amazing so Resident focused and has the home running fantastic the residents are so happy clean the home smells fresh the staff are kind and compationate there's always events happening our activities lady
keeps the residents entertained as do the staff the food is lovely and theres always different food and treats cant recomend the Home enough.
Reply from Paul Jiggens, Manager at BroomhillsThank you so much for your lovely feedback. We're delighted to hear how happy your mother-in-law is at Broomhills and that you feel the home is such a positive, welcoming place.
Our manager and the whole team work very hard to make sure residents feel comfortable, cared for, and truly at home, so it's wonderful to hear that this is reflected in your experience. We're also so pleased you've noticed the variety of activities, events, and the effort our activities coordinator and staff put into keeping everyone engaged and entertained.
Your kind comments about the food, the cleanliness of the home, and the compassion of our team mean a great deal to us. Thank you for taking the time to share your experience and for recommending Broomhills your support is truly appreciated.
Kind regards
Paul
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Review of

Broomhills

from Sonia D (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a resident at Broomhills since 2024 there has been alot of changes but I have to say our new manger is amazing the Home is warm welcoming cosy staff are all very careing and everyone is made to feel like family the food is hearty home cooked food lots of entertainment and the home is always
clean and smells fresh everything is so lovely the grounds are beautiful if your looking for a Care home this is the one for you.
Reply from Paul Jiggens, Manager at BroomhillsThank you so much for your kind words and for taking the time to share your experience. It really means a lot to us. We're delighted to hear that you feel the home is warm, welcoming and that your mum feels part of the family here at Broomhills.
Our manager and the whole team work incredibly hard to create a caring, comfortable environment for all our residents, so it's wonderful to hear that this is being felt by families too. We're also pleased that you enjoy the home-cooked meals, the activities and entertainment, and the beautiful grounds.
Your feedback is truly appreciated and will be shared with the team. Thank you again for your support.
Paul
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Review of

Tallis House

from Kerry K (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum Jean arrived at Tallis House on the 21st November 2025, after a time in hospital and remained there until February 2026.
All members of staff were amazing and very caring and our mum enjoyed her stay there immensely. As a family we were so impressed with the standard of care and the cleaniness
of the home.
Nothing was too much trouble and when changes were made to mums medication it was dealt with immediately.
Mum was always clean and well presented and all her needs were met.
We got to know everyone there, staff, residents and residents family and it felt like being part of a bigger family.
It was a very relaxed atmosphere and we enjoyed our visits sitting in the cafe with endless supply of tea, coffee, biscuits and cakes. We were always made to feel very welcome.
We are going to miss everyone but we will be taking mum back for visits which we are looking forward to.
We can not thank the team at Tallis House enough. You are all first class and deserve our 5 star rating.
Reply from Georgina Braithewaite, Manager at Tallis HouseThank you for a lovely review, i will pass on your lovely comments to the staff.
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Review of

Highview Day Centre

from Clare D (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been attending the Day Centre since May 2025. Her visits to the day centre are the highlight of her week. Activities to keep her brain working, making friends with other residents and the staff are attentive and supportive.
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Review of

Oldfield House

from J P (Daughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall good lovely staff great management food good know my dad is safe and well looked after. Entertainment great always there to please and keep service users happy giving regular exercise which is greatly needed only downfall place is a bit run down but to me the quality of care is main priority
Reply from Shileen Muusha, Manager at Oldfield HouseThank you for giving us such a positive review and for appreciating everything we do for your dad. He enjoys the activities, and it is always amazing to see him so happy. He's made some friends and has settled in so well. Kindest Regards, Team Oldfield xx
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Review of

Liberty House

from Barbara E (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Staff very helpful and caring. Liberty House very clean and friendly environment. Couldn't have picked a better care home for my husband to be in.
Reply from Tracey Reynolds, Senior Manager at Liberty HouseThank you so much for your kind words. We're delighted to hear that you found Liberty House to be clean, friendly, and supportive. Our team works very hard to provide a caring environment, so it means a great deal to know that you feel your husband is in the right place. Your feedback will be shared with the staff, who will truly appreciate your comments.
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Awards / Recognitions (10)

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