Care Homes Owned by Runwood Homes Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd
Runwood is one of the fastest growing companies in the U.K Healthcare sector. As they continue to move forward and grow the company will maintain and build upon the high standards of quality care delivered from highly trained staff teams, whilst remaining flexible to the ever changing face of elderly care in Britain today.

Runwood Homes Ltd Locations (62)

 - Browse 62 Care Homes and Adult Day Care Centres owned by Runwood Homes Ltd
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Lower Meadow
187 Drayton Avenue, Stratford-upon-Avon CV37 9LF 
"Mum is being really well cared for at Lower Meadow. All the staff are lovely, helpful, considerate, empathetic and professional. We…"   Read all 62 reviews
  • from £1,400 / week
  • 69 Rooms
Location Type Care Home

Lower Meadow is a 69 capacity Stratford-upon-Avon care home that takes a versatile and modern approach to personal care needs, adhering to tailored provision and supporting an active and interesting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Windle Court
The Withywindle, South Woodham Ferrers, Chelmsford CM3 7BR 
"My wife Susan has been in Windle Court since August 2025 and has settled in nicly, her room is well decorated and is kept scrupulously…"   Read all 88 reviews
  • from £1,500 / week
  • 76 Rooms
Location Type Care Home

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Jubilee Court Care Home with Nursing
Nabbs Lane, Hucknall, Nottingham NG15 6HB 
"Walking around Nottingham's Famous Goose Fair on Saturday, The Activity Lady and everyone from Jubilee Court will Know who I refer to D.M,…"   Read all 123 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broomhills
Stambridge Road, Rochford SS4 2AQ 
"My mum is a resident at Broomhills since 2024 there has been alot of changes but I have to say our new manger is amazing the Home is warm…"   Read all 104 reviews
  • from £1,350 / week
  • 47 Rooms
Location Type Care Home

Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rowena House
Old Road, Conisbrough, Doncaster DN12 3LX 
"I am absolutely over the moon with this care home. All the staff go above and beyond for my mum and she does not make it easy at times for…"   Read all 67 reviews
  • from £890 / week
  • 40 Rooms
Location Type Care Home

Rowena House is committed to a dignified lifestyle for all adults with care needs, making the most of a homely environment and team of skilled individuals. Professionals respect their residents' ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Grange
69 Southend Road, Wickford SS11 8DX 
"The Grange is a very friendly and caring home where my sister Christine is very happy. She receives good interaction with the staff and…"   Read all 60 reviews
  • from £1,450 / week
  • 43 Rooms
Location Type Care Home

The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome. The home offers ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leawood Manor
Hilton Crescent, West Bridgeford, Nottingham NG2 6HY 
"My mother is a long term resident and I am very happy with the care she receives. I do not live close by so it is very important that I…"   Read all 113 reviews
  • from £1,450 / week
  • 79 Rooms
Location Type Care Home

Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire. Leawood Manor combines the skills of professional carers, with a comfortable, homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Evelyn May House
Florence Way, Langdon Hills, Basildon SS16 6AJ 
"I had to find a space for my mother on a short-term basis following discharge from hospital. It was Christmas and very little was…"   Read all 117 reviews
  • from £1,400 / week
  • 59 Rooms
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Blackthorns
21/29 Dooley Road, Halstead CO9 1JW 
"My mother was a resident at Blackthorns for just under a year from March 2025. Our family cannot praise the home enough for the care and…"   Read all 96 reviews
  • from £1,350 / week
  • 62 Rooms
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Alexandra House
Hamstel Road, Harlow CM20 1BU 
"My Mum has lived at Alexandra House for nearly 3 years - she has Young-Onset Alzheimer's and requires full-time nursing care. She is well…"   Read all 105 reviews
  • from £1,480 / week
  • 106 Rooms
Location Type Care Home

Alexandra House is situated in lovely grounds and next to the Princess Alexandra Hospital in Harlow. This spacious home provides care for older people, older people with dementia and nursing care. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Loganberry Lodge
79/81 New Farm Road, Stanway, Colchester CO3 0PG 
"We sadly lost our mum this week and wanted to take a moment to thank the team at Loganberry Lodge care home. When things become very hard…"   Read all 145 reviews
  • from £1,550 / week
  • 143 Rooms
Location Type Care Home

Situated on the outskirts of Colchester in Stanway, Loganberry Lodge has excellent transport links to both the town and nearby amenities. The Home surrounds a beautiful courtyard and many rooms ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leatherland Lodge
Darenth Lane, South Ockendon RM15 5LS 
"When our 90-year-old father moved into Letherland Lodge in December 25, we were filled with fear and uncertainty. We knew very little about…"   Read all 97 reviews
  • from £1,200 / week
  • 48 Rooms
Location Type Care Home

Leatherland Lodge has been purpose-built to provide effective residential and dementia care in a property that is ideal as both a social and living environment. There are forty-eight places ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mulberry Court
105 Watermead Road, Luton LU3 2TF 
"From the moment my father arrived, the staff have made him feel at ease, and they encourage him to take part in activities and meeting new…"   Read all 125 reviews
  • from £1,450 / week
  • 84 Rooms
Location Type Care Home

Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care. The home makes a significant contribution to care in the Luton ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bennett Lodge
Waterson Road, Chadwell St Mary, Grays RM16 4LD 
"The short time mum has been there so far my sister and I have found staff very helpful & friendly. The carers really involve themselves…"   Read all 62 reviews
  • from £1,250 / week
  • 48 Rooms
Location Type Care Home

Bennett Lodge, situated in Grays, Essex, is a skilled care practice that looks after up to forty-eight elderly people who may have physical frailties or behavioural complications caused by conditions ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oldfield House
Oldfield Lane, Stainforth, Doncaster DN7 5ND 
"My mum is a resident at this care home. Very happy with the standards of care at Oldfield. The staff here are lovely and friendly. Very…"   Read all 50 reviews
  • from £1,050 / week
  • 34 Rooms
Location Type Care Home

Oldfield House is committed to quality dementia care, making the most of a skilled care team who carry out provision in a person-centred manner. The provider's commitment is to achieve the care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Elizabeth House
30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 
"The home is spotless. From the moment you walk through the door you can feel the warm, positive atmosphere. Everyone is smiling and…"   Read all 147 reviews
  • from £1,550 / week
  • 109 Rooms
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Mill House Nursing Home
Mill Road, Horstead, Norwich NR12 7AT 
"This was first Christmas mum spent not in her own home so would have been a difficult time for her. The staff in the home have been…"   Read all 55 reviews
  • from £1,350 / week
  • 45 Rooms
Location Type Care Home

The Mill House Nursing Home is originally an old Victorian house adapted to provide accommodation for 46 service users, including its new purpose built wing of 13 beds, on two floors. Both floors are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Liberty House
Goodison Boulevard, Cantley, Doncaster DN4 6EJ 
"Our mum was a resident for over two years and Liberty House became her much loved home. She was very happy and tried new activities such…"   Read all 53 reviews
  • from £1,350 / week
  • 81 Rooms
Location Type Care Home

Liberty House is a beautiful and modern care home offering residential, dementia and respite care. The home has 81 furnished, spacious and private en-suite bedrooms in varying colour palettes to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wisden Court
Wisden Road, Stevenage SG1 5JD 
"Our Mum was a resident at Wisden Court and sadly passed away in January. She had dementia. She was so well looked after by all of the team…"   Read all 102 reviews
  • from £1,610 / week
  • 54 Rooms
Location Type Care Home

Wisden Court is a purpose-built 54 bedroom care home in Stevenage. This spacious home is comprised of five individual residential suites each with its own lounge, dining room and fully equipped ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rosedale Court
6 Homestead Close, Hockley Road, Rayleigh SS6 8FE 
"My stepfather has been at Rosedale Court for 6 months now and I've been really impressed with the overall standard of care. He had…"   Read all 99 reviews
  • from £1,649 / week
  • 82 Rooms
Location Type Care Home

Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Madelayne Court Care Home
School Lane, Broomfield, Chelmsford CM1 7DR 
"My mother in law came to Madelayne Court last July for 3 weeks respite care.The family all thought highly of the care given. She became a…"   Read all 92 reviews
  • from £1,550 / week
  • 112 Rooms
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Silvanna Court
84 Runwell Road, Wickford SS11 7HR 
"You cared for my older sister Su, I just wish to thank management and all the staff for the care and love you showed her to the end. She…"   Read all 129 reviews
  • from £1,450 / week
  • 83 Rooms
Location Type Care Home

Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Brewster House
Oak Road, Heybridge, Maldon CM9 4AX 
"Outstanding care for my mum, lunch a joy for her she gets to choose from two meals daily! And she is called 'Mum' so lovely!…"   Read all 67 reviews
  • from £1,350 / week
  • 74 Rooms
Location Type Care Home

Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bracebridge Court
Friary Road, Atherstone CV9 3AL 
"Mum moved in to Bracebridge in July and the manager was amazing she made the transition so smoothly for us both ,mum has settled in well…"   Read all 145 reviews
  • from £1,420 / week
  • 66 Rooms
Location Type Care Home

Bracebridge Court is a 2013 addition to the Runwood Homes portfolio, offering a secure and homely environment for personalised care. The home is registered for adults and is part of care provider ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Braywood Gardens Care Home
Millbrook Drive, Carlton, Nottingham NG4 3SR 
"My mum was only in the care home for just over 3 weeks but during that time the care she received was excellent. Everyone we encountered…"   Read all 87 reviews
  • from £1,250 / week
  • 99 Rooms
Location Type Care Home

Braywood Gardens care home is a 99 bed modern residential, nursing and dementia care home situated in Carlton, Nottingham. This spacious care home provides expert residential, nursing care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Caldwell Grange & The Lodge
Donnithorne Avenue, Nuneaton CV11 4QJ 
"My mum was a resident at Caldwell Grange and all her care and needs were met with excellent attention to detail. The staff were always…"   Read all 68 reviews
  • from £1,500 / week
  • 103 Rooms
Location Type Care Home

Caldwell Grange is a superb example of a modern, purpose built care home for older people. Offering a full spectrum of social care this well-appointed 103 bed residence is delighted to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cherry Tree Lodge
1 Gleave Road, Whitnash, Leamington Spa CV31 2JS 
"Mum has been a resident for a couple of years she's has dementia. From day one my mum felt at home. She used to be a care home manager…"   Read all 53 reviews
  • from £1,420 / week
  • 74 Rooms
Location Type Care Home

Cherry Tree Lodge is a 74 bedroom Whitnash care home, staffed by a team of caring, experienced and professional carers. This spacious home meets long-term care needs with high standards and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Four Acres
Archer Close, Studley B80 7HX 
"From meeting social services on Thursday morning to getting my mother settled on friday all went extremely well. The staff were very…"   Read all 55 reviews
  • from £1,400 / week
  • 66 Rooms
Location Type Care Home

Four Acres is a newly rebuilt residential care home in Studley, close to Redditch, accepting new residents from 15 October 2018 onward. Four Acres has benefitted from a thoughtful redesign and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashwood
Dickenson Way, New Road, Ware SG12 7BU 
"Ashwood care home is very unique, residents are able to walk freely around, no keypad locks except on the front entrance. Residents have…"   Read all 94 reviews
  • from £1,500 / week
  • 64 Rooms
Location Type Care Home

Situated in Ware, Ashwood offers a quiet and relaxing atmosphere. Bedrooms are beautifully furnished, some with en-suite toilet facilities and Ashwood also benefits from excellent amenities ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Waterfield House
Grays Close, Hadleigh, Ipswich IP7 6AG 
"My sister has recently moved in and is enjoying her stay. Staff are great and helpful. She tell me what she been up to in the day with a…"   Read all 61 reviews
  • from £1,350 / week
  • 76 Rooms
Location Type Care Home

Waterfield House is a modern, well-established care home situated in the market town of Hadleigh. Situated in a quiet cul-de-sac, the bright and spacious residence offers professional care for a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Runwood Homes Ltd Reviews (5715)

9.6

Runwood Homes Ltd has a Group Review Score of 9.6 (9.627) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

Tallis House

from Jacqueline J (Daughter of Resident) published on 5 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother Maureen has been a resident at Tallis house for 1 year, and I have to say the care and standard of hygiene is impressive. My mother settled very quickly and the link on social media allows us to see her happy and content. Activities are arranged on a weekly basis, and the staff are always
on hand to help and assist residents in a caring manner.
Reply from Georgina Braithewaite, Manager at Tallis HouseThank you for your kind review. We're delighted to hear that your mother has settled in so well and that you're pleased with the standards of care and hygiene within the home.
It's wonderful to know that the social media updates help you stay connected and see your mother happy and content,.
Your feedback is greatly appreciated and will be shared with our staff.
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Review of

Tallis House

from Sheryl B (Daughter-in-law of Resident) published on 5 May 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum arrived not very good shape. The manager Georgina is excellent as is Grace, Ludmilla, Gibben, Debbie and Catherine.. to name but a few. Most of the staff are very helpful and seem to like my mum. She looks alot better now thanks to the help of so many at Tallis. My mum is definately happier and
that says it all. The team try hard to keep the residents safe and occupied (thank you Events) Also the cleanliness is so much better than Ive previously seen...
I would definitely recommend Yallis House.
Thank you Georgina and your Team for working hard and committing to your job! It shows!
Best
Sheryl
Reply from Georgina Braithewaite, Manager at Tallis HouseThank you for your lovely review. Were so please to hear that your mum is happier and looking much better since joining us.
Your king words about the team mean a great deal, and we'll be sure to share your feedback with the team. It's especially reassuring to hear that you've noticed improvements in both wellbeing and the cleanliness of the home.
Thank you for your recommendation and for recognizing the team's hard work ,it is truly appreciated.
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Review of

Tallis House

from S H (Niece of Resident) published on 5 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always been dealt with professionally on telephone or face-to-face. I receive updates on activities and have certainly been in home on occasions and sat and listened or involved ie singing 1960's music, and aiming a ball trough a net, colouring and cards. The staff are always on duty and area
is covered at all times. The staff are very caring whilst placing patients in wheelchairs, getting them out of their armchairs and chatting to them. I am very pleased that when I was offered this home, I could not have wished for anything better for my aunt.
Reply from Georgina Braithewaite, Manager at Tallis HouseThank you so much for your kind and thoughtful review. We truly appreciate you taking the time to share your experience at Tallis House, i will pass on your lovely comments to the rest of the team.
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Review of

Carolyne House

from G G (Son of Resident) published on 4 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The actual care provided by the staff is excellent and very attentive. The home is kept very clean & pleasant in appearance. A wide variety of activities is provided by the home for the residents, although my mother doesn't participate in them. The food is okay. The cost of the care is expensive and
in hard times, a rise of 5.3% was excessive.
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Review of

Stafford Hall Residential Care Home

from Maggie M (Wife of Resident) published on 1 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband suffers with dementia. He has been in residential care at Stafford Hall for the last few months. We as a family are very pleased with the care he has received, the staff are so kind and have got to know him so well.
Stafford Hall is bright, cheerful, clean and welcoming. It is very
homely. After having visited a couple of other Homes we are so happy that we chose Stafford Hall - definitely a good choice.
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Review of

Leawood Manor

from Lorraine S (Daughter of Resident) published on 1 May 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother spent 2 weeks at Leawood Manor for respite having been discharged from hospital after having a fall. Sadly, the only room available was on the upper floor, usually designated for those suffering from dementia. Although this did not affect the care she received, I think she would have been
more at ease on the ground floor. This aside, the care, the facilities and the staff are second to none. And if necessary, I know she would be more than happy to return (on the ground floor)
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Review of

Chelmunds Court

from Sue J (Daughter of Resident) published on 30 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Chelmunds Court since December 2023. As an experienced registered nurse I am looking for high standards of care from the pre admission contact onward Mums care has been superb - consistently gold standard. The motivation, professionalism and attention to detail of the management
team is reflected in the staff. In an industry that is often mediocre Chelmunds Court is an outstanding example of how tryly individualised care should be delivered. The ethos of care includes amazing emotional support with staff noticing and interacting with residents who are distressed or just 'feeling low' spending time to talk and calm them. This support also extends to families as I have gratefully experienced.
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Review of

Madelayne Court Care Home

from N N (Son-in-law of Resident) published on 29 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I do not need to use names, the entire team are excellent! Thank you.
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Review of

St Michael's Court

from C S (Wife of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are lovely, all food great. Nurses great too.
Reply from Holly Roberts, Deputy manager at St Michael's CourtThank you very much for your thoughtful review and for rating us 4 out of 5 stars. We're really pleased to hear your kind comments about our staff and nurses, and that you enjoyed the food-your feedback means a great deal to the whole team. We take pride in providing a warm, caring environment for both our residents and their families, and it's encouraging to know this was reflected in your experience. We're always looking for ways to improve and deliver the very best care, so we truly value your support and feedback. Thank you again for taking the time to share your thoughts.
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Review of

Windmill House

from Lottie S (Great-granddaughter of Resident) published on 28 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I love coming to the care home to see my great granny. I visit her a lot, we are close. All the staff are very welcoming, happy kind and caring. My great grandma is happy there has friends, there's always something going on like activities and events.
Reply from Maria Paranal, Manager at Windmill HouseThank you for your feedback. We are happy to know that you enjoy coming to the home to visit you great granny knowing that she is happy and busy with activities.
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Review of

Carolyne House

from Sandra P (Daughter-in-law of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very impressed with Carolyne House. Overall it's staff are fantastic. Aunt has been there for 3 years, Mum for a year. The staff are like family now and I have no qualms about our family living there, they are safe, well fed and well looked after. Lots of activities going on every day lots of outings
also.
Reply from Avigail Mellish, Manager at Carolyne Housethank you so much for taking time to give us a review. We really appreciate it
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Review of

Carolyne House

from Marion R (Daughter of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care my mum receives on a daily bases.
Reply from Avigail Mellish, Manager at Carolyne Housethank you so much for taking time to give us a review.
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Review of

Carolyne House

from Anthony G (Son of Resident) published on 28 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is looked after as we would expect. All staff are very helpful & respectful & treat dad with dignity. Staff always have smiley faces and have a good rapport with management & likewise management with staff. I couldn't wish for dad to be in a happier secure environment.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time to give us review, we really appreciate it.
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Review of

Orchard Blythe

from G H (Son of Resident) published on 28 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend this Orchard Blythe highly enough. from the moment we first visited, the staff made us feel welcome reassured. They treat residents with genuine kindness, patience and respect. it's cleare they take great pride in providing high-quality care. the home is clean, comfortable and
inviting. Activities for the residents are great with a wide variety of outings provided. Most importantly, my mother is happy, well supported and healthier than prior to moving to Orchard Blythe which gives her family peace of mind.
Thank you to all the staff.
.
Reply from Hayley Ford, Manager at Orchard BlytheI am so pleased that you are happy with the care your mother receives, it means a lot to the team to hear comments like this. We always work to improve life for our residents. I will ensure that the team are made aware of your lovely comments thank you again.
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Review of

Longview

from james r (Husband of Resident) published on 27 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has had a number of managers over a relative short period, Lorraine the new manager and she's already made decision that are beneficial to the residents, more importantly I actually believe things will now settle, she has many plans for more improvements, if head office gives her support to
make the changes, I wish her every success more over she's at Longview so we can see these improvements come to fruition.
Reply from Lorraine Taylor, Manager at LongviewThank you for your kind and encouraging words. It really means a lot to me and the whole team to hear that the changes we're making are being noticed and positively received.

I understand that the home has experienced a number of changes recently, and one of my main priorities is to bring stability, consistency, and a clear sense of direction for both residents and staff. I'm committed to building a warm, supportive environment where everyone feels valued and at home.

We do have several plans in place to continue improving the service, and I'm working closely with head office to ensure we can bring these ideas to life. It's important to me that these improvements are meaningful and make a genuine difference to the daily lives of our residents.

Thank you again for your support and well wishes-it's greatly appreciated, and I look forward to sharing our progress with you over time.
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Review of

Brewster House

from P C (Son of Resident) published on 27 April 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been at Brewster House for nearly seven weeks.He has found it slightly difficult to adapt which is to be expected. all of the staff have been very kind and have looked after him and all of his needs very well, so he is not so anxious thanks for this.
He finds the food on the whole ok,
although he wishes for different choices for the evening tea to be available.
His room is kept clean and tidy with his laundry frequently collected and returned in a timely manner.
I really do think that all the staff led by the Management team try their very best to set a high standard.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseThank you for your kind feedback. We're pleased to hear your father is settling in and that our team has been able to support him.
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Review of

Carolyne House

from Ann K (Daughter of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff work efficiently and professionally whilst dealing with my mother and I can rest assured that she is very well looked after and her needs, both medical and personal, and her well-being are all dealt with, with extreme care and kindness.
Reply from Avigail Mellish, Manager at Carolyne Housethank you for taking time to give us review. We appreciate it.
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Review of

Carolyne House

from Terence S (Husband of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in 3 care homes and this is the best one by far.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for giving us review, we really appreciate it.
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Review of

Carolyne House

from Barry S (Son of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care & kindness to my Dad is first class. Management & all staff are so caring, warm & friendly. Nothing is too much trouble. My Dad has been here for 2 years now, we are so happy he is at Carolyne House. We know he is safe & well looked after.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time giving us a review. We really appreciate it.
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Review of

Carolyne House

from Kim H (Daughter of Resident) published on 27 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been so pleased with the excellent care my mum has received since she was admitted to Carolyne House. She is well cared for, stimulated and enjoys regular trips out and daily activities to keep her body and mind active and engaged. All the staff are happy and caring. Always welcoming visitors
as well as being very kind and patient with the residents in their care. I could not have wished for a better place for my mum to stay. Mum and the family are very happy with her care.
Reply from Avigail Mellish, Manager at Carolyne HouseThank you so much for taking time to give us review, I will share it with my staff.
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Awards / Recognitions (10)

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