Care Homes Owned by Runwood Homes Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd
Runwood is one of the fastest growing companies in the U.K Healthcare sector. As they continue to move forward and grow the company will maintain and build upon the high standards of quality care delivered from highly trained staff teams, whilst remaining flexible to the ever changing face of elderly care in Britain today.

Runwood Homes Ltd Locations (62)

62 Care Homes and Adult Day Care Centres owned by Runwood Homes Ltd
Windmill House

14 Browick Road, Wymondham NR18 0QW 

9.8 158 reviews
"Since mum came to Windmill House she has been cared for brilliantly and treated exceptionally well. Despite her complex needs linked to…"   Read all 158 reviews
Location Type Care Home

Windmill House is pleasantly located in the Wymondham area of Norfolk, with scenic gardens and countryside surroundings, in order to achieve an environment in which a relaxing retirement can be enjoyed and professional care standards achieved. The… Read more about Windmill House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms from £1,200 / week
Chelmunds Court

2 Pomeroy Way, Solihull, Birmingham B37 7WB 

9.8 93 reviews
"Making the decision to admit Mom into a care home wasn't very easy on my dad and I ...but... The welcome Mom and we received was beautiful…"   Read all 93 reviews
Location Type Care Home

Chelmunds Court has a high quality, innovative residential care and nursing home design, specially developed to provide expert care, in a safe and stimulating environment, for up to 73 older people. Residents can enjoy mobilising around the curved… Read more about Chelmunds Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 73 Rooms from £1,437 / week
The Grange

69 Southend Road, Wickford SS11 8DX 

9.7 57 reviews
"From the start of 2025 to her passing on 18 June, my mother-in-law received truly outstanding care at The Grange. The care home manager,…"   Read all 57 reviews
Location Type Care Home

The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome. The home offers comfort and security and although rooms are furnished… Read more about The Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 43 Rooms from £1,329 / week
Silvanna Court

84 Runwell Road, Wickford SS11 7HR 

9.7 127 reviews
"My dad has Alzheimer's and vascular dementia he's been in Silvanna Court for 15 months now and the care he has received has been amazing.…"   Read all 127 reviews
Location Type Care Home

Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care along with great facilities for older people, including… Read more about Silvanna Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 83 Rooms from £1,200 / week
Kathryn Court

84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH 

9.7 75 reviews
"Our mother has been a resident of Kathryn Court for nearly a year now. When looking at other homes Kathryn Court was our first choice. The…"   Read all 75 reviews
Location Type Care Home

Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex. This 52-bed Runwood Homes facility provides expert care for older people, including those living with dementia, and has been voted by residents and their families… Read more about Kathryn Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 52 Rooms from £1,150 / week
Braywood Gardens Care Home

Millbrook Drive, Carlton, Nottingham NG4 3SR 

9.7 82 reviews
"This is a really nice care home, they accommodate the needs of my mother really well. The staff from management to frontline are brilliant,…"   Read all 82 reviews
Location Type Care Home

Braywood Gardens care home is a 99 bed modern residential, nursing and dementia care home situated in Carlton, Nottingham. This spacious care home provides expert residential, nursing care and dementia care with great facilities for older people,… Read more about Braywood Gardens Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 99 Rooms from £1,069 / week
Orchard Blythe

Wingfield Road, Coleshill, Birmingham B46 3LL 

9.7 106 reviews
"All the staff we encountered were very pleasant and helpful. We were made to feel welcome on arrival. Our cousin seems very happy and well…"   Read all 106 reviews
Location Type Care Home

Orchard Blythe care home is located in Birmingham and is committed to quality long-term provision, treating all residents as an individual and respecting their privacy and dignity. The home is part of care provider Runwood Homes' expanding range,… Read more about Orchard Blythe

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 50 Rooms from £1,050 / week
Ivy Court

10 Greenfield Lane, Balby, Doncaster DN4 0PT 

9.7 45 reviews
"I have been here for a few months and love it. All the staff are great and I have never been so well looked after and feel very gr…"   Read all 45 reviews
Location Type Care Home

Ivy Court Care Home is a brand new, high quality, residential care and dementia care home in Balby, in the town of Doncaster. The care home, which is set over two spacious floors, presents premium facilities and features, including a beautiful hairdressing… Read more about Ivy Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 70 Rooms from £934 / week
Rowena House

Old Road, Conisbrough, Doncaster DN12 3LX 

9.7 62 reviews
"My dad has been staying in Rowena House for almost one year. He seems very settled. The staff are very caring and attentive and my dad is…"   Read all 62 reviews
Location Type Care Home

Rowena House is committed to a dignified lifestyle for all adults with care needs, making the most of a homely environment and team of skilled individuals. Professionals respect their residents' privacy and keep them informed, understanding that a… Read more about Rowena House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms from £1,035 / week
Greenbanks

Greenbanks Road, Watford WD17 4JR 

9.7 65 reviews
"My Mum was a resident at Greenbanks from April-June 2025. Owing to Mum's Alzheimer's, additional care that we could not provide following…"   Read all 65 reviews
Location Type Care Home

Greenbanks is a 66-bed purpose built home with a warm and friendly atmosphere, providing expert care for older people, including those living with Dementia. It is situated in the heart of the community in Watford, only a 7-minute drive to the Warner… Read more about Greenbanks

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms from £1,300 / week
Jubilee Court Care Home with Nursing

Nabbs Lane, Hucknall, Nottingham NG15 6HB 

9.7 119 reviews
"My dad became a resident on Sandringham in April 2025. After living by himself with dementia and care at home, he became unsafe to be at…"   Read all 119 reviews
Location Type Care Home

Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those requiring general nursing. Jubilee Court provides both… Read more about Jubilee Court Care Home with Nursing

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 75 Rooms from £1,250 / week
Evelyn May House

Florence Way, Langdon Hills, Basildon SS16 6AJ 

9.7 112 reviews
"I am very happy for my aunt to be in Evelyn May care home as she feels safe and cared for all the time. Staff are very efficient and caring…"   Read all 112 reviews
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ensure that the quality of life within the home is what… Read more about Evelyn May House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 59 Rooms from £1,350 / week
The Mill House Nursing Home

Mill Road, Horstead, Norwich NR12 7AT 

9.6 51 reviews
"Went to visit my nan today for the first time. The staff were very welcoming and friendly were brilliant with my nan and I can see she's…"   Read all 51 reviews
Location Type Care Home

The Mill House Nursing Home is originally an old Victorian house adapted to provide accommodation for 46 service users, including its new purpose built wing of 13 beds, on two floors. Both floors are used to accommodate both males and females in a residential… Read more about The Mill House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 45 Rooms from £1,230 / week
Blackthorns

21/29 Dooley Road, Halstead CO9 1JW 

9.6 92 reviews
"My Mum, Heather Thompson spent the last week of her life in Blackthorn care home, staff were amazing, my Mum received the best care,…"   Read all 92 reviews
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of the bedrooms are beautifully furnished, with 22 benefitting… Read more about Blackthorns

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 62 Rooms from £1,283 / week
Humfrey Lodge

Rochelle Close, Thaxted, Great Dunmow CM6 2PX 

9.6 73 reviews
"Everything at Humfrey Lodge is excellent. The staff is so kind and caring, and nothing seems too much trouble. The manager is lovely and…"   Read all 73 reviews
Location Type Care Home

Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community. Change is always difficult but staff are there to transform your… Read more about Humfrey Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 49 Rooms from £1,300 / week
Windle Court

The Withywindle, South Woodham Ferrers, Chelmsford CM3 7BR 

9.6 84 reviews
"My dad was a resident for 2 1/2 years and he was very happy here but sadly he passed away in April 2025. When we had he's funeral we had a…"   Read all 84 reviews
Location Type Care Home

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the rooms look out onto lawned areas. There is also a smaller… Read more about Windle Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms from £1,450 / week
Elizabeth House

30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 

9.6 132 reviews
"Would like to say Im am so happy that my husband is here, I never worry that he isn't looked after because he is, the staff are so good and…"   Read all 132 reviews
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent results. The service has a superb record with regulatory… Read more about Elizabeth House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 109 Rooms from £1,475 / week
Bracebridge Court

Friary Road, Atherstone CV9 3AL 

9.6 142 reviews
"Came to see my mother, and sat in lounge with her whilst activitys were taking place everyone enjoying themselves and staff joining…"   Read all 142 reviews
Location Type Care Home

Bracebridge Court is a 2013 addition to the Runwood Homes portfolio, offering a secure and homely environment for personalised care. The home is registered for adults and is part of care provider Runwood Homes' expanding range, which is highly-regarded… Read more about Bracebridge Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms from £1,350 / week
Leawood Manor

Hilton Crescent, West Bridgeford, Nottingham NG2 6HY 

9.6 96 reviews
"What a gem Leawood Manor is. Although my father was only there for a short time, he received the best care any family could wish for.…"   Read all 96 reviews
Location Type Care Home

Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire. Leawood Manor combines the skills of professional carers, with a comfortable, homely environment that suits personal needs and promotes independence… Read more about Leawood Manor

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 79 Rooms from £1,200 / week
Wisden Court

Wisden Road, Stevenage SG1 5JD 

9.5 97 reviews
"From the moment my mum was a resident, all the staff were amazing. I always knew they had the comfort and well-being of mum as their core…"   Read all 97 reviews
Location Type Care Home

Wisden Court is a purpose-built 54 bedroom care home in Stevenage. This spacious home is comprised of five individual residential suites each with its own lounge, dining room and fully equipped kitchenette. Wisden Court provides expert care for older… Read more about Wisden Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 54 Rooms from £1,544 / week
Four Acres

Archer Close, Studley B80 7HX 

9.5 52 reviews
"I am a volunteer at Four Acres it is a nice place with a clean and homely atmosphere. The staff are kind to the residents and meals are…"   Read all 52 reviews
Location Type Care Home

Four Acres is a newly rebuilt residential care home in Studley, close to Redditch, accepting new residents from 15 October 2018 onward. Four Acres has benefitted from a thoughtful redesign and completed to a high specification. The exceptional facilities… Read more about Four Acres

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 66 Rooms from £1,307 / week
Madelayne Court Care Home

School Lane, Broomfield, Chelmsford CM1 7DR 

9.5 87 reviews
"I am extremely pleased with the care my Mother is receiving at Madelayne Court. The staff are attentive and are always putting on…"   Read all 87 reviews
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a wonderful friendly atmosphere, with activities that… Read more about Madelayne Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 112 Rooms from £1,375 / week
Mulberry Court

105 Watermead Road, Luton LU3 2TF 

9.5 119 reviews
"I have been visiting my dad for a number of weeks at Mulberry Court and am happy that despite the obvious challenges of Alzheimers disease…"   Read all 119 reviews
Location Type Care Home

Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care. The home makes a significant contribution to care in the Luton area, with an eighty-three person capacity and the use… Read more about Mulberry Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 84 Rooms from £1,400 / week
Oldfield House

Oldfield Lane, Stainforth, Doncaster DN7 5ND 

9.4 39 reviews
"My personal visits have always been pleasant. I have been greeted by staff with a smile and now, always, called by my name, giving a very…"   Read all 39 reviews
Location Type Care Home

Oldfield House is committed to quality dementia care, making the most of a skilled care team who carry out provision in a person-centred manner. The provider's commitment is to achieve the care that clients deserve, giving loved ones confidence and… Read more about Oldfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 34 Rooms from £891 / week
Liberty House

Goodison Boulevard, Cantley, Doncaster DN4 6EJ 

9.4 45 reviews
"Our relative moved into Liberty House 6 weeks ago and has settled very well. The staff are all extremely friendly and helpful and…"   Read all 45 reviews
Location Type Care Home

Liberty House is a beautiful and modern care home offering residential, dementia and respite care. The home has 81 furnished, spacious and private en-suite bedrooms in varying colour palettes to choose from. With fantastic facilities and the latest… Read more about Liberty House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 81 Rooms from £1,084 / week
Caldwell Grange & The Lodge

Donnithorne Avenue, Nuneaton CV11 4QJ 

9.3 63 reviews
"Have both parents at Caldwell Grange, family are happy with the quality of care and my parents feel the same. Staff are always happy to…"   Read all 63 reviews
Location Type Care Home

Caldwell Grange is a superb example of a modern, purpose built care home for older people. Offering a full spectrum of social care this well-appointed 103 bed residence is delighted to provide specialist provision for those living with dementia or… Read more about Caldwell Grange & The Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 103 Rooms from £1,350 / week
Cherry Tree Lodge

1 Gleave Road, Whitnash, Leamington Spa CV31 2JS 

9.1 48 reviews
"Cherry Tree Lodge is a wonderful care home the food is lovely tge staff can't do enough for the residents and the visitors would highly…"   Read all 48 reviews
Location Type Care Home

Cherry Tree Lodge is a 74 bedroom Whitnash care home, staffed by a team of caring, experienced and professional carers. This spacious home meets long-term care needs with high standards and the promotion of a fulfilling daily lifestyle. The home is… Read more about Cherry Tree Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 74 Rooms from £1,350 / week
Highview Lodge

Cherry Orchard, Gadebridge, Hemel Hempstead HP1 3SD 

9.0 43 reviews
"My mother was admitted to Highview in early June and she has settled in with the help of all the staff. They have all been so caring and…"   Read all 43 reviews
Location Type Care Home

High View Lodge is situated in the heart of the community, in Hemel Hempstead. It is located in a quiet residential area with ample parking for visitors and yet nearby to local shops and facilities. Highview Lodge offers you a home from home, all… Read more about Highview Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 77 Rooms from £1,100 / week
Waterfield House

Grays Close, Hadleigh, Ipswich IP7 6AG 

8.9 57 reviews
"My dad has recently been moved to Waterfield House. Within 2 weeks, I have noticed a difference. He is no longer bedridden like he was in…"   Read all 57 reviews
Location Type Care Home

Waterfield House is a modern, well-established care home situated in the market town of Hadleigh. Situated in a quiet cul-de-sac, the bright and spacious residence offers professional care for a range of needs including specialist provision for those… Read more about Waterfield House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 76 Rooms from £1,210 / week
Highview Day Centre

Cherry Orchard, Gadebridge, Hemel Hempstead HP1 3SD 

8.9 18 reviews
"Day Centre is fantastic for Mum. Without it, she wouldn't be able to stay in her own home. It also enables me to work; otherwise, she would…"   Read all 18 reviews
Location Type Adult Day Care Centre

Highview Day Centre is a caring and friendly and welcoming service that allows vulnerable adults to socialise, relax or enjoy activities, at the same time as being safeguarded by dedicated carers. The service takes on board any personal needs and… Read more about Highview Day Centre

Runwood Homes Ltd Reviews (5332)

9.7

Runwood Homes Ltd has a Group Review Score of 9.7 (9.688) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

Overall Experience
  • 15
  • 4
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Date Published
  • 5332
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  • 731
  • 1477
  • 3855
Reviewer Connection to Runwood Homes Ltd
  • 9
  • 4
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  • 1
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  • 1
Review of

Madelayne Court Care Home

from Ken C (Son of Resident) published on 12 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care my Mother is receiving at Madelayne Court. The staff are attentive and are always putting on activities. They keep me informed of any changes with Mum's health which is reassuring. Another great touch is they take them on outings which my Mum enjoys. Thank you to
everyone at the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elizabeth House

from Natalie L (Daughter of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we have visited my dad looks well cared for, all staff know his needs and care very much for him. His room is always very clean. My dad seems happy in the home, although it breaks my heart this is how his life has become. The home is very lovely and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Humfrey Lodge

from P W (Daughter of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything at Humfrey Lodge is excellent. The staff is so kind and caring, and nothing seems too much trouble. The manager is lovely and always has time for a chat, whether it be about things in general or a specific concern. She is always helpful. The staff are always available when Mum needs help
in personal care or to get a cup of tea. It's just one big family. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Humfrey Lodge

from M H (Wife of Resident) published on 12 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are always welcoming and taking my husband to distract him when I need to leave him at the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Windmill House

from Helen W (Next of Kin) published on 11 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum came to Windmill House she has been cared for brilliantly and treated exceptionally well.
Despite her complex needs linked to her Alzheimer's the staff have been amazing.
They care, they treat her with respect and every need is met.
The communication and support for families is brilliant
and it has been the best thing I could ask for for mum.
She is now safe and I can relax in the knowledge she is in the best place possible. A shared thank you to the staff team is nowhere near enough to express my gratitude!
Reply from Maria Paranal, Manager at Windmill House

Thank you for your kind words and hope mom continues to settle. Your appreciation will be shared to all the staff team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Rowena House

from A D (Son of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been staying in Rowena House for almost one year. He seems very settled. The staff are very caring and attentive and my dad is happy with the food which has always been important to him.
Reply from Vickie Walker, Manager at Rowena House

Thank you so much, I will pass this on to the team, we really do appreciate your feed back, thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Leawood Manor

from P S (Wife of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy with my wifes general and the programme of planned activities. The accommodation is very good, purpose light clean and functional. Less happy with carers do not seem interested, seem to just sit with mobiles on. Very little interaction with residents do not sit with them or engage in conversation.
Do not speak to me on visits apart from one lady.
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Review of

Evelyn May House

from S D (Niece of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy for my aunt to be in Evelyn May care home as she feels safe and cared for all the time. Staff are very efficient and caring and friendly.
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Review of

St Michael's Court

from Rachel N (Daughter of Resident) published on 11 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at St Michael's for a year, he settled quite quickly as there was plenty of room for him to walk about and spacious and clean bedrooms. Unfortunately my dad was placed on end of life care in June, I can honestly say the support and care my dad received was outstanding, he was treated
with such dignity and respect and supported us as a family with so much care. I can't thank them enough for making dad's final days as comfortable as possible. One staff member in particular was amazing, a truly lovely, kind carer with a heart of gold. Thank you from us all.
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Review of

Eastham

from Jocelyn S (Daughter of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After making the awful decision to put mum into care. We chose Eastham. From day one I have had total confidence in her care. I visit regularly and have been so impressed with the smiles, care and friendly of every member of staff I have met.
Reply from Karolyn Sisto, Manager at Eastham

Thank you for your very kind words they are very much appreciated by all the staff here at Eastham.

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Review of

Park View

from Christine G (Daughter of Resident) published on 10 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff at Park View Care Home cared for my mum with such kindness, dignity, and compassion. From the very beginning, they made both Mum and our family feel welcome, safe, and supported. Nothing was ever too much trouble, every carer showed genuine warmth and respect, treating Mum
In her last days,
the comfort and reassurance they provided gave us peace of mind during such a difficult time. We will always be grateful for the love and dedication mum and the family received at Park View.
Reply from Dani Pathirage, Home Manager at Park View

Thank You so much for these kind words. I will share this positive feedback with the Team.

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Review of

Evelyn May House

from J P (Son of Resident) published on 10 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very good and caring.
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Review of

Elizabeth House

from D L (Daughter of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My assessment is based on my 2 visits per week. I have always found the staff very approachable and helpful. Although my mother does not take advantage, the activities and facilities at the home are excellent.
My mother's views are not totally reliable but she does complain quite regularly about the
night staff and a perceived lack of care. For myself, my only criticism is with my mum's room. The layout of the room means that she is unable to get to the window to pull the curtains and her carpet badly needs replacing or hard flooring installed.
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Review of

Elizabeth House

from C S (Wife of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would like to say Im am so happy that my husband is here, I never worry that he isn't looked after because he is, the staff are so good and caring that I dont have to worry about him, he has his good days and bad days the care is top rate.
Thank you to all the staff that work here.
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Review of

Windle Court

from Kim H (Daughter of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum was in Windle Court SWF for 7 months and in that time had a number of falls. She was not stimulated and the lack of this and not going outside had a profound effect on her body clock . Items would go missing - her handbag, purse, hearing aids, glasses. Which were never found which meant she could
not see properly and could not hear so she retreated into herself. She was often not included in outings and the regular walks that took place. I complained about these and other concerns with no response.
She had falls which needed hospital admissions and being unsteady on her feet was part of her vascular dementia. She was often dirty with food down her and one day was covered all down her in tea. It was left to just dry on her. she was normally sat in.the lounge with her back to the tv with little or no stimulation. She had a fall out of bed and I found she was bleeding laying on the floor all alone..social.care are investigating.
We feel guilty for sending Mum there. Don't do it!
Reply from Lorraine Taylor, Home Manager at Windle Court

We acknowledge this review and want to express our sincere concern regarding the matters raised. Please be assured that we take all incidents extremely seriously. A thorough internal investigation has been completed, and we can confirm that staff acted in line with company protocols throughout the incident. The safety, dignity, and well-being of our residents remain our highest priorities. All appropriate actions have been taken following this incident. If the reviewer wishes to discuss this matter further, we welcome a direct conversation to provide more clarity and support.

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Review of

Park View

from M J (Son of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff offer excellent excursions, this week it was golf. To see my father doing something that he loved was very satisfying. They keep him moving and motivated whenever they can.
Reply from Alex Sanders, Home Manager at Park View

Thank you so much for your kind words. We're delighted to hear that your father enjoyed the golf outing and that it brought him joy-it's always our aim to keep residents active and engaged in the activities they love.

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Review of

Park View

from Anthony C (Husband of Resident) published on 9 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care from start to finish. Wife was cared for in a very nice way. Room was clean. Staff always on hand and helpful.
Reply from Alex Sanders, Home Manager at Park View

Our team is passionate about providing compassionate, attentive care, and it's always wonderful to know that our efforts make a positive difference. Your feedback will be shared with the team, and I know it will bring them great pride and encouragement.

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Review of

Laureate Court Care Home

from Lynn S (Wife of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are so caring and friendly and my husband really enjoys staying here for respite and that makes my break more enjoyable knowing he is well looked after so well done to all the staff here and thank you
Reply from Leanne Simms, Customer Relations Manager at Laureate Court Care Home

Thank you so much for your wonderful review, we are so pleased that both yourself and your husband are happy. I will pass on your comments to the team

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Review of

Broomhills

from Julie W (Daughter of Resident) published on 9 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Choosing a care home for my loved one, is one of the hardest tasks I've undertaken but I needn't have worried. I can't believe the difference in mums wellbeing since joining Broomhills. The staff have bought out the very best in her and she enjoys the weekly trips out, craft activities and the coffee
and quiz mornings.
Nothing is too much trouble for the new manager and her remarkable team. They are very kind and caring but more importantly, they know their residents and meet their needs. The home is currently going through refurbishment and it looks amazing. The gardens and grounds are incredible and are a beautiful place to sit whilst visiting your loved ones.
A weekly visit from the hairdresser means mum feels pampered, a doctor's service is available should she need it and the monthly chiropody appointment keeps her feet in check. The access to a NHS dentist who also visits, has been a welcomed addition. Thank you for caring for mum so wonderfully, I really appreciate you all.
Reply from Paige Murray, Manager at Broomhills

Dear JulieThank you for your kind words. We're so pleased to hear how well your mum has settled in and that she's enjoying the activities, outings, and special touches here at Broomhills.Our team takes great pride in knowing each resident and providing care that makes a difference, so your feedback means a lot to us. It's a privilege to care for your mum and see her thriving.Warm regards,

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Review of

Bramwell Care Home

from Saskia W (Daughter of Resident) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding throughout. Having experienced another (apparently) great care home this is by far superior. The staff have made my mother's time here fantastic. She is a different woman. The manager runs a tight ship. Professional and highly personable. Just superior
Reply from Mable Joloza, Home Manager at Bramwell Care Home

Thank you very much for your kind words. We're delighted to hear that you are happy with the care we provide. Our team is dedicated to making sure our residents feel safe, comfortable, and valued every day, and feedback like this means a lot to us. Thank you very much.

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Awards / Recognitions (9)

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