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Care Homes Owned by Runwood Homes Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd
Runwood is one of the fastest growing companies in the U.K Healthcare sector. As they continue to move forward and grow the company will maintain and build upon the high standards of quality care delivered from highly trained staff teams, whilst remaining flexible to the ever changing face of elderly care in Britain today.

Runwood Homes Ltd Locations (62)

 - Browse 62 Care Homes and Adult Day Care Centres owned by Runwood Homes Ltd
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Humfrey Lodge
Rochelle Close, Thaxted, Great Dunmow CM6 2PX 
9.7 76 reviews
Humfrey Lodge, Great Dunmow, Essex
"When arriving initially at Humprey Lodge we appreciated a kind friendly welcome. The staff are all helpful at all times, and are attentive…"   Read all 76 reviews
  • from £1,300 / week
  • 49 Rooms
Location Type Care Home

Humfrey Lodge is set in a rural village location of Thaxted and this quaint village setting has the advantage nearby shops and amenities. It is very much part of the local community. Change is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lower Meadow
187 Drayton Avenue, Stratford-upon-Avon CV37 9LF 
9.7 62 reviews
Lower Meadow, Stratford-upon-Avon, Warwickshire
"Mum is being really well cared for at Lower Meadow. All the staff are lovely, helpful, considerate, empathetic and professional. We…"   Read all 62 reviews
  • from £1,350 / week
  • 69 Rooms
Location Type Care Home

Lower Meadow is a 69 capacity Stratford-upon-Avon care home that takes a versatile and modern approach to personal care needs, adhering to tailored provision and supporting an active and interesting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Windle Court
The Withywindle, South Woodham Ferrers, Chelmsford CM3 7BR 
9.7 88 reviews
Windle Court, Chelmsford, Essex
"My wife Susan has been in Windle Court since August 2025 and has settled in nicly, her room is well decorated and is kept scrupulously…"   Read all 88 reviews
  • from £1,450 / week
  • 76 Rooms
Location Type Care Home

Windle Court is located in a quiet residential area of South Woodham Ferrers. Once inside this purpose built home the conservatory offers the views of the raised flower beds, whilst most of the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Jubilee Court Care Home with Nursing
Nabbs Lane, Hucknall, Nottingham NG15 6HB 
9.7 123 reviews
Jubilee Court Care Home with Nursing, Nottingham, Nottinghamshire
"Walking around Nottingham's Famous Goose Fair on Saturday, The Activity Lady and everyone from Jubilee Court will Know who I refer to D.M,…"   Read all 123 reviews
  • from £1,250 / week
  • 75 Rooms
Location Type Care Home

Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia and those ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Loganberry Lodge
79/81 New Farm Road, Stanway, Colchester CO3 0PG 
9.6 144 reviews
Loganberry Lodge, Colchester, Essex
"I stayed at Loganberry Lodge whilst my house which was flooded dried out and was repaired. I met with nothing but kindness and attention. I…"   Read all 144 reviews
  • from £1,250 / week
  • 143 Rooms
Location Type Care Home

Situated on the outskirts of Colchester in Stanway, Loganberry Lodge has excellent transport links to both the town and nearby amenities. The Home surrounds a beautiful courtyard and many rooms ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Grange
69 Southend Road, Wickford SS11 8DX 
9.6 59 reviews
The Grange, Wickford, Essex
"I looked at several care homes in the area and for me and my dad The Grange ticked all the boxes. As soon as you walk in you're greeted…"   Read all 59 reviews
  • from £1,329 / week
  • 43 Rooms
Location Type Care Home

The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome. The home offers ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leawood Manor
Hilton Crescent, West Bridgeford, Nottingham NG2 6HY 
9.6 108 reviews
Leawood Manor, Nottingham, Nottinghamshire
"My father has been at Leawood Manor for 5 years, and it is an excellent care home. The staff are friendly, it is spotlessly clean and the…"   Read all 108 reviews
  • from £1,200 / week
  • 79 Rooms
Location Type Care Home

Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire. Leawood Manor combines the skills of professional carers, with a comfortable, homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rowena House
Old Road, Conisbrough, Doncaster DN12 3LX 
9.6 67 reviews
Rowena House, Doncaster, South Yorkshire
"I am absolutely over the moon with this care home. All the staff go above and beyond for my mum and she does not make it easy at times for…"   Read all 67 reviews
  • from £1,035 / week
  • 40 Rooms
Location Type Care Home

Rowena House is committed to a dignified lifestyle for all adults with care needs, making the most of a homely environment and team of skilled individuals. Professionals respect their residents' ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Evelyn May House
Florence Way, Langdon Hills, Basildon SS16 6AJ 
9.6 117 reviews
Evelyn May House, Basildon, Essex
"I had to find a space for my mother on a short-term basis following discharge from hospital. It was Christmas and very little was…"   Read all 117 reviews
  • from £1,350 / week
  • 59 Rooms
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leatherland Lodge
Darenth Lane, South Ockendon RM15 5LS 
9.6 97 reviews
Leatherland Lodge, South Ockendon, Essex
"When our 90-year-old father moved into Letherland Lodge in December 25, we were filled with fear and uncertainty. We knew very little about…"   Read all 97 reviews
  • from £1,100 / week
  • 48 Rooms
Location Type Care Home

Leatherland Lodge has been purpose-built to provide effective residential and dementia care in a property that is ideal as both a social and living environment. There are forty-eight places ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Blackthorns
21/29 Dooley Road, Halstead CO9 1JW 
9.6 95 reviews
Blackthorns, Halstead, Essex
"I always find staff very good and friendly and helpfull The home is always spotlesly clean We couldnt ask for more…"   Read all 95 reviews
  • from £1,283 / week
  • 62 Rooms
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oldfield House
Oldfield Lane, Stainforth, Doncaster DN7 5ND 
9.6 49 reviews
Oldfield House, Doncaster, South Yorkshire
"My mum is a resident at this care home. Very happy with the standards of care at Oldfield. The staff here are lovely and friendly. Very…"   Read all 49 reviews
  • from £891 / week
  • 34 Rooms
Location Type Care Home

Oldfield House is committed to quality dementia care, making the most of a skilled care team who carry out provision in a person-centred manner. The provider's commitment is to achieve the care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bennett Lodge
Waterson Road, Chadwell St Mary, Grays RM16 4LD 
9.6 62 reviews
Bennett Lodge, Grays, Essex
"The short time mum has been there so far my sister and I have found staff very helpful & friendly. The carers really involve themselves…"   Read all 62 reviews
  • from £975 / week
  • 48 Rooms
Location Type Care Home

Bennett Lodge, situated in Grays, Essex, is a skilled care practice that looks after up to forty-eight elderly people who may have physical frailties or behavioural complications caused by conditions ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Mulberry Court
105 Watermead Road, Luton LU3 2TF 
9.6 124 reviews
Mulberry Court, Luton, Bedfordshire
"My father went into Mulberry Court on emergency respite care, which then became permanent. The staff have worked very hard to understand…"   Read all 124 reviews
  • from £1,400 / week
  • 84 Rooms
Location Type Care Home

Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care. The home makes a significant contribution to care in the Luton ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Mill House Nursing Home
Mill Road, Horstead, Norwich NR12 7AT 
9.6 55 reviews
The Mill House Nursing Home, Norwich, Norfolk
"This was first Christmas mum spent not in her own home so would have been a difficult time for her. The staff in the home have been…"   Read all 55 reviews
  • from £1,230 / week
  • 45 Rooms
Location Type Care Home

The Mill House Nursing Home is originally an old Victorian house adapted to provide accommodation for 46 service users, including its new purpose built wing of 13 beds, on two floors. Both floors are ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Elizabeth House
30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 
9.5 146 reviews
Elizabeth House, Benfleet, Essex
"Elizabeth House is outstanding. When Mum first arrived she wanted to go home, but then Elizabeth House became her home - a place where she…"   Read all 146 reviews
  • from £1,475 / week
  • 109 Rooms
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ivy Court
10 Greenfield Lane, Balby, Doncaster DN4 0PT 
9.5 52 reviews
Ivy Court, Doncaster, South Yorkshire
"My father in law was took at short notice the staff was all so friendly and helped us as a family so clean nothing is too much trouble He…"   Read all 52 reviews
  • from £934 / week
  • 72 Rooms
Location Type Care Home

Ivy Court Care Home is a brand new, high quality, residential care and dementia care home in Balby, in the town of Doncaster. The care home, which is set over two spacious floors, presents premium ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Liberty House
Goodison Boulevard, Cantley, Doncaster DN4 6EJ 
9.5 52 reviews
Liberty House, Doncaster, South Yorkshire
"Very good. Staff very helpful and caring. Liberty House very clean and friendly environment. Couldn't have picked a better care home for my…"   Read all 52 reviews
  • from £1,084 / week
  • 81 Rooms
Location Type Care Home

Liberty House is a beautiful and modern care home offering residential, dementia and respite care. The home has 81 furnished, spacious and private en-suite bedrooms in varying colour palettes to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wisden Court
Wisden Road, Stevenage SG1 5JD 
9.5 102 reviews
Wisden Court, Stevenage, Hertfordshire
"Our Mum was a resident at Wisden Court and sadly passed away in January. She had dementia. She was so well looked after by all of the team…"   Read all 102 reviews
  • from £1,544 / week
  • 54 Rooms
Location Type Care Home

Wisden Court is a purpose-built 54 bedroom care home in Stevenage. This spacious home is comprised of five individual residential suites each with its own lounge, dining room and fully equipped ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashwood
Dickenson Way, New Road, Ware SG12 7BU 
9.4 94 reviews
Ashwood, Ware, Hertfordshire
"My mum has been at ashwood coming up 4 years the staff are amazing and I'm very happy with my mums care The home is very welcoming I feel…"   Read all 94 reviews
  • from £1,475 / week
  • 64 Rooms
Location Type Care Home

Situated in Ware, Ashwood offers a quiet and relaxing atmosphere. Bedrooms are beautifully furnished, some with en-suite toilet facilities and Ashwood also benefits from excellent amenities ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bracebridge Court
Friary Road, Atherstone CV9 3AL 
9.4 145 reviews
Bracebridge Court, Atherstone, Warwickshire
"Mum moved in to Bracebridge in July and the manager was amazing she made the transition so smoothly for us both ,mum has settled in well…"   Read all 145 reviews
  • from £1,350 / week
  • 66 Rooms
Location Type Care Home

Bracebridge Court is a 2013 addition to the Runwood Homes portfolio, offering a secure and homely environment for personalised care. The home is registered for adults and is part of care provider ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rosedale Court
6 Homestead Close, Hockley Road, Rayleigh SS6 8FE 
9.3 98 reviews
Rosedale Court, Rayleigh, Essex
"After upsetting experiences at other care homes it was a breath of fresh air when my aunt secured a place at Rosedale. She has complex care…"   Read all 98 reviews
  • from £1,350 / week
  • 82 Rooms
Location Type Care Home

Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Cherry Tree Lodge
1 Gleave Road, Whitnash, Leamington Spa CV31 2JS 
9.3 53 reviews
Cherry Tree Lodge, Leamington Spa, Warwickshire
"Mum has been a resident for a couple of years she's has dementia. From day one my mum felt at home. She used to be a care home manager…"   Read all 53 reviews
  • from £1,350 / week
  • 74 Rooms
Location Type Care Home

Cherry Tree Lodge is a 74 bedroom Whitnash care home, staffed by a team of caring, experienced and professional carers. This spacious home meets long-term care needs with high standards and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Braywood Gardens Care Home
Millbrook Drive, Carlton, Nottingham NG4 3SR 
9.3 86 reviews
Braywood Gardens Care Home, Nottingham, Nottinghamshire
"My stepdad went into Braywood Gardens Care Home from hospital when he had a fall and has Dementia. They are brilliant with him hes so happy…"   Read all 86 reviews
  • from £1,069 / week
  • 99 Rooms
Location Type Care Home

Braywood Gardens care home is a 99 bed modern residential, nursing and dementia care home situated in Carlton, Nottingham. This spacious care home provides expert residential, nursing care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Brewster House
Oak Road, Heybridge, Maldon CM9 4AX 
9.3 66 reviews
Brewster House, Maldon, Essex
"Outstanding care for my mum, lunch a joy for her she gets to choose from two meals daily! And she is called 'Mum' so lovely!…"   Read all 66 reviews
  • from £1,350 / week
  • 74 Rooms
Location Type Care Home

Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Madelayne Court Care Home
School Lane, Broomfield, Chelmsford CM1 7DR 
9.2 90 reviews
Madelayne Court Care Home, Chelmsford, Essex
"I have found from day one all the staff to be friendly, helpful and pleasant. The home itself is spotless, always smells fresh. Mother at…"   Read all 90 reviews
  • from £1,375 / week
  • 112 Rooms
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Caldwell Grange & The Lodge
Donnithorne Avenue, Nuneaton CV11 4QJ 
9.2 68 reviews
Caldwell Grange & The Lodge, Nuneaton, Warwickshire
"My mum was a resident at Caldwell Grange and all her care and needs were met with excellent attention to detail. The staff were always…"   Read all 68 reviews
  • from £1,350 / week
  • 103 Rooms
Location Type Care Home

Caldwell Grange is a superb example of a modern, purpose built care home for older people. Offering a full spectrum of social care this well-appointed 103 bed residence is delighted to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Orchard Blythe
Wingfield Road, Coleshill, Birmingham B46 3LL 
9.1 108 reviews
Orchard Blythe, Birmingham, Warwickshire
"Friendly and caring staff keep us informed of any concerns or change in mum's health, wellbeing, or behaviour. The premises are kept…"   Read all 108 reviews
  • from £1,050 / week
  • 50 Rooms
Location Type Care Home

Orchard Blythe care home is located in Birmingham and is committed to quality long-term provision, treating all residents as an individual and respecting their privacy and dignity. The home is ... Read more

Older Person Care Permanent Care
  • Residential Care
  • Dementia Residential Care
Waterfield House
Grays Close, Hadleigh, Ipswich IP7 6AG 
9.0 61 reviews
Waterfield House, Ipswich, Suffolk
"My sister has recently moved in and is enjoying her stay. Staff are great and helpful. She tell me what she been up to in the day with a…"   Read all 61 reviews
  • from £1,210 / week
  • 76 Rooms
Location Type Care Home

Waterfield House is a modern, well-established care home situated in the market town of Hadleigh. Situated in a quiet cul-de-sac, the bright and spacious residence offers professional care for a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Four Acres
Archer Close, Studley B80 7HX 
8.9 53 reviews
Four Acres, Studley, Warwickshire
"From the moment I walked in with my dad, they have treated my dad with such open arms and made him feel like he is at home. The carers have…"   Read all 53 reviews
  • from £1,325 / week
  • 66 Rooms
Location Type Care Home

Four Acres is a newly rebuilt residential care home in Studley, close to Redditch, accepting new residents from 15 October 2018 onward. Four Acres has benefitted from a thoughtful redesign and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Runwood Homes Ltd Reviews (5652)

9.6

Runwood Homes Ltd has a Group Review Score of 9.6 (9.619) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

Rose House

from Graham G (Nephew of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Simply the best in all aspects.
Reply from Joanne Unwin, Home Manager at Rose HouseThank you Graham for your kind words. I will ensure that this message is reiterated to all departments
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Leawood Manor

from Judith L (Daughter of Resident) published on 18 March 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mother went into Leawood Manor for 16 days respite owing to the fact that I was on holiday and she had been unwell with shingles. This was the first experience of a care home for my mother and unfortunately it wasn't a good experience. She does not suffer from memory issues but the bed available
to her was on a corridor with dementia patients so she did not enjoy eating in the dining room. As she was in pain she didn't appreciate the food. The manager was excellent in every way, responding immediately to any concerns and actioning instructions, she was most personable and totally professional.
Reply from Hira Butt, Home Manager at Leawood ManorThank you for taking the time to share your feedback. I am truly sorry to hear that your mother's respite stay did not meet expectations, especially as this was her first experience of a care home and she was already unwell with shingles.
We understand how important comfort, environment and dining experience are, particularly when someone is in pain, and I am sorry that this impacted her stay. Your feedback has been noted and will be used to review how we support residents during short-term stays to ensure a more suitable and comfortable experience.
I would also like to thank you for your kind words about my support during this time - it is greatly appreciated. Please be assured that we always aim to respond quickly and provide the best possible care.
If you would like to discuss this further, I would be more than happy to speak with you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Leawood Manor

from Lesley D (Daughter of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Leawood Manor for 5 years, and it is an excellent care home. The staff are friendly, it is spotlessly clean and the food is excellent. They have an activities coordinator who works extremely hard to keep the residents happy and mobile.
I would definitely recommend it to anyone
looking for care for themselves or a loved one.
Reply from Hira Butt, Home Manager at Leawood ManorThank you for taking the time to leave such a wonderful review. We are truly grateful for your kind words and for the trust you have placed in Leawood Manor over the past five years.
It means a great deal to hear that your father feels well cared for and that you have noticed the friendliness of our team, the cleanliness of the home, and the quality of the food we provide. Our staff work very hard to create a warm, welcoming environment for all residents, so your feedback is greatly appreciated.
We are also delighted that you have recognised the dedication of our Activities Coordinator. Providing meaningful activities that keep residents engaged, happy and active is a very important part of life at Leawood Manor.
Thank you again for your recommendation and for your continued support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

The Grange

from A W (Son of Resident) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I looked at several care homes in the area and for me and my dad The Grange ticked all the boxes. As soon as you walk in you're greeted with a friendly, positive, homely atmosphere. It's clean, well maintained and has a lovely garden with seating at the rear.
The best bit about this home is the warm
and caring staff. They're great, amazing in fact. Nothing is ever too much trouble! They're always free for a chat and happy to update me about what dad has been up to. I visit regularly and whenever I do there are always carers interacting with residents which is lovely to see.
Oh and dinner always looks and smells great!
Lastly, my dad is happy. He always says to me "they're a good bunch here!" This obviously means a lot to me and my family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Brewster House

from Steve M (Son-in-law of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall experience & atmosphere in the care home has improved dramatically since the current manager was installed.
The areas of treated with dignity & safety/security have in the past been very poor, but again this has improved & given a further period this review could improve further.
Time
taken to answer residents bell still needs improvement
Greatest asset here are management & staff who without their conduct/performance would impact my opinion.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseIt is very encouraging to hear that the overall atmosphere and experience have improved and that you have seen positive changes in areas such as dignity, safety, and security for residents. The team is working hard to create a supportive, respectful environment, so it means a great deal to know their efforts are being recognised.
We also appreciate your honest comments regarding response time for the call bell. This is an important area for us, and we are continuing to work with the team to improve responsiveness and ensure residents receive assistance as quickly as possible.
Thank you! Your feedback is invaluable to us, and we remain committed to continuing to improve the quality of care and experience for all our residents and their families.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Braywood Gardens Care Home

from Joanne S (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepdad went into Braywood Gardens Care Home from hospital when he had a fall and has Dementia. They are brilliant with him hes so happy feels safe and well looked after and then my mum went into the care home in December 26. They have there own rooms but sit together in the lounge for meal Mum dont
sleep at night very confussed they are so good with them both, always clean and dressed nice
Reply from Leanne Simms, Senior Customer Relations Manager at Braywood Gardens Care HomeThank you so much for your lovely review, we are so pleased that you are happy with the home and that both mum and stepdad are happy here. I will pass your feedback on to the staff.
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  • Treated with Dignity
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Review of

Ashwood

from R S (Husband of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kindness, care and consideration best describes this home. My wife, who is a resident here, cannot walk, talk or feed herself, has been treated with love and care by all staff members, and I have had no concern for her wellbeing from the time she entered the home. Good standards of cleanliness have
always been maintained by dedicated staff who work extremely hard, having to deal with all residents' requirements and needs. The home is recommended.
Reply from Natalie Pinder, Manager at AshwoodThank you so much for your kind lovely words . This is a beautiful review thank you.
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  • Cleanliness
  • Treated with Dignity
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  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Alexandra House

from John S (Brother of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Would just like to thank all staff that looked after my brother Chris in the short stay he was with you. Thank you for looking after all the family when he passed away, your care and sympathy went a long way. We are just gutted we didn't get him into your care sooner as he would of loved being there.
Reply from Monica Dragu, Registered Manager at Alexandra HouseThank you so much for taking the time to share such kind words about our team. We are truly sorry for the loss of your brother, Chris, and we are grateful that you trusted us to care for him during his stay.
It means a great deal to hear that you felt supported during such a difficult time. Our staff work very hard to ensure that both residents and their families are treated with compassion, dignity, and respect, so your feedback will mean a lot to everyone who looked after Chris.
On behalf of all the staff, thank you again for your kind words and for allowing us to be part of Chris's care. We send our sincere condolences to you and your family.
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Review of

Leawood Manor

from Lorraine D (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has now been at Leawood Manor for 4 months. It has took a little while but she is now settling in and loves all the carers and staff there. Her health has improved a lot because of the care, good food and constant company she gets. There are plenty of activities, varied to suit all needs and Mum
really enjoys the trips out which are always great fun for her and a chance to meet other residents. We can not fault the standard of care and if we ever do have any feedback it is responded to quickly.
Reply from Hira Butt, Home Manager at Leawood ManorThank you for your lovely review. We are so pleased to hear that your mum is settling in well at Leawood Manor and that she is enjoying the care, companionship and activities available in the home.
It's wonderful to know that her health has improved and that she enjoys the trips out and opportunities to spend time with other residents. Your kind words about the team and the standard of care mean a great deal to us.
Thank you also for your feedback and continued support - we are always happy to listen and respond.
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Review of

Leawood Manor

from Lynn S (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Leawood Manor for nearly two years. Friends recommended it and we knew it had a good reputation. It wasn't a smooth introduction to Leawood as mum had a lot of health issues and took a while to fully settle.
Now, under the new manager, she seems so much happier and feels
very much at home. She loves her ground floor room and access to the garden, very much at the centre of activities. She is a supporter of the Ambassador system and feels that residents are listened to, along with the monthly meetings.
I too, appreciate the family meetings, the weekly emails and general accessibility of the staff. Resident of the day, after initial hiccups, has been an excellent idea. It was good to revisit mum's care plan recently which I hadn't seen since she moved in. The events programme has been good and is now easily accessible, so that relatives can support and encourage their loved ones. The introduction of a personal history for each resident is an excellent idea.
Reply from Hira Butt, Home Manager at Leawood ManorThank you for taking the time to share your review. We are so pleased to hear that your mum is now settled, happy and feels at home at Leawood Manor, especially enjoying her ground floor room and access to the garden.
It's lovely to hear that she feels listened to through the Ambassador system and resident meetings. We also appreciate your kind feedback about the family meetings, weekly updates, Resident of the Day, the activities programme, and the personal history profiles.
Thank you for your continued support - it is a privilege to care for your mum.
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Review of

Alexandra House

from Tony B (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum Joyce has just turned 93, she has been in Alexandra Care Home nearly 2 years. She has received superb care from Cristina and her colleagues from day one. They have catered for her changing dementia condition over time and given her family peace of mind knowing she is being looked after. I would
highly recommend this care home.
Reply from Monica Dragu, Registered Manager at Alexandra HouseThank you for taking the time to share such a wonderful review of Alexandra Care Home.

We are truly delighted to hear that your mum, Joyce, has had such a positive experience with us over the past two years. It means a great deal to know that the team have been able to support Joyce as her needs have changed and to provide the reassurance and peace of mind that families deserve.

Your kind words about the care, dignity and support provided to your mum will be shared with all of the team, who work hard every day to ensure our residents feel safe, comfortable and valued.

It is especially lovely to hear that Joyce's journey with us has been a positive one, and we are grateful for your recommendation and continued trust in our care.
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Review of

Brewster House

from Robert B (Son of Resident) published on 12 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to say that the home is lovely and all the staff are fantastic and I could not wish for my dad to be in a better place.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseThank you so much for your kind words. We are truly grateful that you took the time to share your experience. It means a great deal to our whole team to hear that you feel the home is a lovely place and that the staff have made such a positive impression.
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Review of

Westwood

from K D (Granddaughter of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nannan is currently at Westwood and has has been living their since 2022. All the staff have been amazing, helped my nannan settle, making memories and living her life to the fullest. (Better way of life). The management team, manager and deputy go up and beyond to help and not only to support my
nannan but us as a family. We are so great full for all they have done
Reply from Claire Phillips, Home manager at WestwoodThankyou so very much for your amazing review, it is an absolute privilege to care for your nannan, she is such a beautiful person inside and out with a lovely family, thankyou for all of your support
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Review of

Brewster House

from P S (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding care for my mum, lunch a joy for her she gets to choose from two meals daily! And she is called 'Mum' so lovely!
Reply from Alin Cuciureanu, Home Manager at Brewster HouseThank you so much for your kind words. It means a great deal to us that your mum feels cared for and comfortable in Brewster House. Your feedback truly means a lot to our team, and we're grateful to be part of her care.
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Review of

Broomhills

from Jim D (Son-in-law of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is at Broomhills Care Home I have to say what a beautiful Home the Manger is amazing so Resident focused and has the home running fantastic the residents are so happy clean the home smells fresh the staff are kind and compationate there's always events happening our activities lady
keeps the residents entertained as do the staff the food is lovely and theres always different food and treats cant recomend the Home enough.
Reply from Paul Jiggens, Manager at BroomhillsThank you so much for your lovely feedback. We're delighted to hear how happy your mother-in-law is at Broomhills and that you feel the home is such a positive, welcoming place.
Our manager and the whole team work very hard to make sure residents feel comfortable, cared for, and truly at home, so it's wonderful to hear that this is reflected in your experience. We're also so pleased you've noticed the variety of activities, events, and the effort our activities coordinator and staff put into keeping everyone engaged and entertained.
Your kind comments about the food, the cleanliness of the home, and the compassion of our team mean a great deal to us. Thank you for taking the time to share your experience and for recommending Broomhills your support is truly appreciated.
Kind regards
Paul
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Review of

Broomhills

from Sonia D (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a resident at Broomhills since 2024 there has been alot of changes but I have to say our new manger is amazing the Home is warm welcoming cosy staff are all very careing and everyone is made to feel like family the food is hearty home cooked food lots of entertainment and the home is always
clean and smells fresh everything is so lovely the grounds are beautiful if your looking for a Care home this is the one for you.
Reply from Paul Jiggens, Manager at BroomhillsThank you so much for your kind words and for taking the time to share your experience. It really means a lot to us. We're delighted to hear that you feel the home is warm, welcoming and that your mum feels part of the family here at Broomhills.
Our manager and the whole team work incredibly hard to create a caring, comfortable environment for all our residents, so it's wonderful to hear that this is being felt by families too. We're also pleased that you enjoy the home-cooked meals, the activities and entertainment, and the beautiful grounds.
Your feedback is truly appreciated and will be shared with the team. Thank you again for your support.
Paul
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Review of

Tallis House

from Kerry K (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum Jean arrived at Tallis House on the 21st November 2025, after a time in hospital and remained there until February 2026.
All members of staff were amazing and very caring and our mum enjoyed her stay there immensely. As a family we were so impressed with the standard of care and the cleaniness
of the home.
Nothing was too much trouble and when changes were made to mums medication it was dealt with immediately.
Mum was always clean and well presented and all her needs were met.
We got to know everyone there, staff, residents and residents family and it felt like being part of a bigger family.
It was a very relaxed atmosphere and we enjoyed our visits sitting in the cafe with endless supply of tea, coffee, biscuits and cakes. We were always made to feel very welcome.
We are going to miss everyone but we will be taking mum back for visits which we are looking forward to.
We can not thank the team at Tallis House enough. You are all first class and deserve our 5 star rating.
Reply from Georgina Braithewaite, Manager at Tallis HouseThank you for a lovely review, i will pass on your lovely comments to the staff.
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Review of

Highview Day Centre

from Clare D (Daughter of Resident) published on 10 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been attending the Day Centre since May 2025. Her visits to the day centre are the highlight of her week. Activities to keep her brain working, making friends with other residents and the staff are attentive and supportive.
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Review of

Oldfield House

from J P (Daughter of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall good lovely staff great management food good know my dad is safe and well looked after. Entertainment great always there to please and keep service users happy giving regular exercise which is greatly needed only downfall place is a bit run down but to me the quality of care is main priority
Reply from Shileen Muusha, Manager at Oldfield HouseThank you for giving us such a positive review and for appreciating everything we do for your dad. He enjoys the activities, and it is always amazing to see him so happy. He's made some friends and has settled in so well. Kindest Regards, Team Oldfield xx
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Review of

Liberty House

from Barbara E (Wife of Resident) published on 6 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Staff very helpful and caring. Liberty House very clean and friendly environment. Couldn't have picked a better care home for my husband to be in.
Reply from Tracey Reynolds, Senior Manager at Liberty HouseThank you so much for your kind words. We're delighted to hear that you found Liberty House to be clean, friendly, and supportive. Our team works very hard to provide a caring environment, so it means a great deal to know that you feel your husband is in the right place. Your feedback will be shared with the staff, who will truly appreciate your comments.
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Awards / Recognitions (10)

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