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Care Homes Owned by Runwood Homes Ltd

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Runwood Homes Ltd
Runwood is one of the fastest growing companies in the U.K Healthcare sector. As they continue to move forward and grow the company will maintain and build upon the high standards of quality care delivered from highly trained staff teams, whilst remaining flexible to the ever changing face of elderly care in Britain today.

Runwood Homes Ltd Locations (60)

 - Browse 60 Care Homes and Adult Day Care Centres owned by Runwood Homes Ltd
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Lower Meadow
187 Drayton Avenue, Stratford-upon-Avon CV37 9LF 
9.7 62 reviews
Lower Meadow, Stratford-upon-Avon, Warwickshire
"Mum is being really well cared for at Lower Meadow. All the staff are lovely, helpful, considerate, empathetic and professional. We…"   Read all 62 reviews
  • from £1,400 / week
  • 69 Rooms
Location Type Care Home

Lower Meadow is a 69 capacity Stratford-upon-Avon care home that takes a versatile and modern approach to personal care needs, adhering to tailored provision and supporting an active and interesting ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Broomhills
Stambridge Road, Rochford SS4 2AQ 
9.7 104 reviews
Broomhills, Rochford, Essex
"My mum is a resident at Broomhills since 2024 there has been alot of changes but I have to say our new manger is amazing the Home is warm…"   Read all 104 reviews
  • from £1,350 / week
  • 47 Rooms
Location Type Care Home

Broomhills has an idyllic rural location looking over the river estuary, which can be viewed from the conservatory. A peaceful setting for a nice cup of tea and a chat with families or friends. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Blackthorns
21/29 Dooley Road, Halstead CO9 1JW 
9.7 97 reviews
Blackthorns, Halstead, Essex
"From the moment my Mum went into the Care Home she was welcomed and showed around and introduced too staff members. She was in there for…"   Read all 97 reviews
  • from £1,350 / week
  • 62 Rooms
Location Type Care Home

Blackthorns is a newly refurbished, 58 bedroom, residential care home in Halstead, north Essex. This spacious home provides expert care for older people, including those living with dementia. All of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Evelyn May House
Florence Way, Langdon Hills, Basildon SS16 6AJ 
9.6 118 reviews
Evelyn May House, Basildon, Essex
"Very pleased with the care that my parents are receiving at Evelyn May House. The staff are very attentive and friendly.…"   Read all 118 reviews
  • from £1,400 / week
  • 59 Rooms
Location Type Care Home

Situated in a quiet residential area Evelyn May House provides sensitive care for people living with dementia. Whilst a modern style building it has a character of its own and staff are trained to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rosedale Court
6 Homestead Close, Hockley Road, Rayleigh SS6 8FE 
9.6 102 reviews
Rosedale Court, Rayleigh, Essex
"My husband has been in Rosedale since late February and the care extended to both of us has been exceptional. He enjoys joining in with a…"   Read all 102 reviews
  • from £1,649 / week
  • 82 Rooms
Location Type Care Home

Rosedale Court is located in Rayleigh in Essex the long driveway leads you to tall columns and grand entrance of its award winning design. Whilst providing nursing, dementia and residential care, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Mulberry Court
105 Watermead Road, Luton LU3 2TF 
9.6 125 reviews
Mulberry Court, Luton, Bedfordshire
"From the moment my father arrived, the staff have made him feel at ease, and they encourage him to take part in activities and meeting new…"   Read all 125 reviews
  • from £1,450 / week
  • 84 Rooms
Location Type Care Home

Mulberry Court is a new care development from Runwood Homes that has been purposely-designed to provide high-quality dementia care. The home makes a significant contribution to care in the Luton ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Elizabeth House
30/56 Benfleet Road, Hadleigh, Benfleet SS7 1QB 
9.6 149 reviews
Elizabeth House, Benfleet, Essex
"My wife has been a resident here for a long while. I have found the staff to be friendly and caring. The home is always clean and my wife…"   Read all 149 reviews
  • from £1,550 / week
  • 109 Rooms
Location Type Care Home

Elizabeth House is owned by Runwood Homes and specialises in both elderly and dementia care, with a capacity of 108 residents, based in two separate buildings purposely-designed to achieve excellent ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ivy Court
10 Greenfield Lane, Balby, Doncaster DN4 0PT 
9.6 53 reviews
Ivy Court, Doncaster, South Yorkshire
"My father in law was took at short notice the staff was all so friendly and helped us as a family so clean nothing is too much trouble He…"   Read all 53 reviews
  • from £1,350 / week
  • 72 Rooms
Location Type Care Home

Ivy Court Care Home is a brand new, high quality, residential care and dementia care home in Balby, in the town of Doncaster. The care home, which is set over two spacious floors, presents premium ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Leawood Manor
Hilton Crescent, West Bridgeford, Nottingham NG2 6HY 
9.6 118 reviews
Leawood Manor, Nottingham, Nottinghamshire
"This is an excellent care home with a very friendly atmosphere. Staff are welcoming and caring and numerous activities are arranged for…"   Read all 118 reviews
  • from £1,450 / week
  • 79 Rooms
Location Type Care Home

Leawood Manor is a beautiful, 79 bedroomed residential care home in West Bridgford, Nottinghamshire. Leawood Manor combines the skills of professional carers, with a comfortable, homely ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Wisden Court
Wisden Road, Stevenage SG1 5JD 
9.5 103 reviews
Wisden Court, Stevenage, Hertfordshire
"Mum came in for respite for two weeks from the end of April. Everything was absolutely fantastic, from the staff, the rooms, her social…"   Read all 103 reviews
  • from £1,610 / week
  • 54 Rooms
Location Type Care Home

Wisden Court is a purpose-built 54 bedroom care home in Stevenage. This spacious home is comprised of five individual residential suites each with its own lounge, dining room and fully equipped ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Mill House Nursing Home
Mill Road, Horstead, Norwich NR12 7AT 
9.5 57 reviews
The Mill House Nursing Home, Norwich, Norfolk
"Very friendly staff and very helpful to my sister always look so happy and clean. A lovely place to be looked after in your later yea…"   Read all 57 reviews
  • from £1,340 / week
  • 45 Rooms
Location Type Care Home

The Mill House Nursing Home is originally an old Victorian house adapted to provide accommodation for 46 service users, including its new purpose built wing of 13 beds, on two floors. Both floors are ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Bennett Lodge
Waterson Road, Chadwell St Mary, Grays RM16 4LD 
9.5 63 reviews
Bennett Lodge, Grays, Essex
"The short time mum has been there so far my sister and I have found staff very helpful & friendly. The carers really involve themselves…"   Read all 63 reviews
  • from £1,250 / week
  • 48 Rooms
Location Type Care Home

Bennett Lodge, situated in Grays, Essex, is a skilled care practice that looks after up to forty-eight elderly people who may have physical frailties or behavioural complications caused by conditions ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Grange
69 Southend Road, Wickford SS11 8DX 
9.5 62 reviews
The Grange, Wickford, Essex
"The Grange is a very friendly and caring home where my sister Christine is very happy. She receives good interaction with the staff and…"   Read all 62 reviews
  • from £1,450 / week
  • 43 Rooms
Location Type Care Home

The Grange is a beautiful Home situated in Wickford. Just 1 mile from Silvanna Court, where the Alzheimer’s Society hold their meetings to support families and all are welcome. The home offers ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Loganberry Lodge
79/81 New Farm Road, Stanway, Colchester CO3 0PG 
9.5 146 reviews
Loganberry Lodge, Colchester, Essex
"We sadly lost our mum this week and wanted to take a moment to thank the team at Loganberry Lodge care home. When things become very hard…"   Read all 146 reviews
  • from £1,550 / week
  • 143 Rooms
Location Type Care Home

Situated on the outskirts of Colchester in Stanway, Loganberry Lodge has excellent transport links to both the town and nearby amenities. The Home surrounds a beautiful courtyard and many rooms ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Brewster House
Oak Road, Heybridge, Maldon CM9 4AX 
9.5 70 reviews
Brewster House, Maldon, Essex
"My husband has been in Brewster House since August 2025. The staff are excellent and the cleaning staff. Everyone there are caring and…"   Read all 70 reviews
  • from £1,350 / week
  • 74 Rooms
Location Type Care Home

Brewster House is situated in the Heybridge Basin with good transport links to nearby Maldon, Chelmsford and Witham. The accommodation provided is over two floors and the rooms are all single with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Victoria House Day Centre
Greenbank Road, Watford WD17 4JR 
9.5 49 reviews
Victoria House Day Centre, Watford, Hertfordshire
"All staff are very caring and friendly. They have made my mother and I feel very welcome. I have seen a real difference in my mother. Thank…"   Read all 49 reviews
Location Type Adult Day Care Centre

Victoria Day Centre is a caring, friendly and welcoming service that allows vulnerable adults to socialise, relax or enjoy activities, at the same time as being safeguarded by dedicated ... Read more

Leatherland Lodge
Darenth Lane, South Ockendon RM15 5LS 
9.5 97 reviews
Leatherland Lodge, South Ockendon, Essex
"When our 90-year-old father moved into Letherland Lodge in December 25, we were filled with fear and uncertainty. We knew very little about…"   Read all 97 reviews
  • from £1,200 / week
  • 48 Rooms
Location Type Care Home

Leatherland Lodge has been purpose-built to provide effective residential and dementia care in a property that is ideal as both a social and living environment. There are forty-eight places ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Madelayne Court Care Home
School Lane, Broomfield, Chelmsford CM1 7DR 
9.4 93 reviews
Madelayne Court Care Home, Chelmsford, Essex
"I visit my mum often 2 x per week. I always find the staff pleasant and very pleased to see me, as a former nurse for over 30 years, I am…"   Read all 93 reviews
  • from £1,550 / week
  • 112 Rooms
Location Type Care Home

Madelayne Court Care Home is situated on the outskirts of Chelmsford. The busy town centre is nearby and so you have a peaceful location and all the amenities of a thriving town. Madelayne has a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Liberty House
Goodison Boulevard, Cantley, Doncaster DN4 6EJ 
9.4 56 reviews
Liberty House, Doncaster, South Yorkshire
"Liberty House caters well for my dad's needs well, due to his diet and conditions he needs adaptations and Liberty House adapts to these…"   Read all 56 reviews
  • from £1,350 / week
  • 81 Rooms
Location Type Care Home

Liberty House is a beautiful and modern care home offering residential, dementia and respite care. The home has 81 furnished, spacious and private en-suite bedrooms in varying colour palettes to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oldfield House
Oldfield Lane, Stainforth, Doncaster DN7 5ND 
9.4 53 reviews
Oldfield House, Doncaster, South Yorkshire
"I can't put into words how lovely this care home is, the staff are very welcoming, caring & friendly, my mum has settled in really well.…"   Read all 53 reviews
  • from £1,050 / week
  • 34 Rooms
Location Type Care Home

Oldfield House is committed to quality dementia care, making the most of a skilled care team who carry out provision in a person-centred manner. The provider's commitment is to achieve the care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bracebridge Court
Friary Road, Atherstone CV9 3AL 
9.3 147 reviews
Bracebridge Court, Atherstone, Warwickshire
"My Husband became a resident 12 months ago after being looked after at home for 12 years by myself, without the care, understanding and all…"   Read all 147 reviews
  • from £1,420 / week
  • 66 Rooms
Location Type Care Home

Bracebridge Court is a 2013 addition to the Runwood Homes portfolio, offering a secure and homely environment for personalised care. The home is registered for adults and is part of care provider ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Silvanna Court
84 Runwell Road, Wickford SS11 7HR 
9.3 130 reviews
Silvanna Court, Wickford, Essex
"My mother was moved from hospital after breaking her hip to Silvanna Court. I'm glad the manager who went to see her in hospital said they…"   Read all 130 reviews
  • from £1,450 / week
  • 83 Rooms
Location Type Care Home

Silvanna Court provides a calm and friendly atmosphere, with activities designed to stimulate, amuse and entertain all of those who are cared for. Refurbished in 2023, the home provides expert care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Four Acres
Archer Close, Studley B80 7HX 
9.3 56 reviews
Four Acres, Studley, Warwickshire
"Dad stayed for a week for respite care. The level of care was demonstrably better than his previous stay in 2025. Staff were welcoming,…"   Read all 56 reviews
  • from £1,400 / week
  • 66 Rooms
Location Type Care Home

Four Acres is a newly rebuilt residential care home in Studley, close to Redditch, accepting new residents from 15 October 2018 onward. Four Acres has benefitted from a thoughtful redesign and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Braywood Gardens Care Home
Millbrook Drive, Carlton, Nottingham NG4 3SR 
9.2 89 reviews
Braywood Gardens Care Home, Nottingham, Nottinghamshire
"My mum was only in the care home for just over 3 weeks but during that time the care she received was excellent. Everyone we encountered…"   Read all 89 reviews
  • from £1,250 / week
  • 99 Rooms
Location Type Care Home

Braywood Gardens care home is a 99 bed modern residential, nursing and dementia care home situated in Carlton, Nottingham. This spacious care home provides expert residential, nursing care and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Waterfield House
Grays Close, Hadleigh, Ipswich IP7 6AG 
9.2 62 reviews
Waterfield House, Ipswich, Suffolk
"I am very pleased that my sister-in-law is in Waterfield House, Hagleigh, Suffolk. I have been up to see her, and it was amazing to see her…"   Read all 62 reviews
  • from £1,350 / week
  • 76 Rooms
Location Type Care Home

Waterfield House is a modern, well-established care home situated in the market town of Hadleigh. Situated in a quiet cul-de-sac, the bright and spacious residence offers professional care for a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ashwood
Dickenson Way, New Road, Ware SG12 7BU 
9.1 94 reviews
Ashwood, Ware, Hertfordshire
"Ashwood care home is very unique, residents are able to walk freely around, no keypad locks except on the front entrance. Residents have…"   Read all 94 reviews
  • from £1,500 / week
  • 64 Rooms
Location Type Care Home

Situated in Ware, Ashwood offers a quiet and relaxing atmosphere. Bedrooms are beautifully furnished, some with en-suite toilet facilities and Ashwood also benefits from excellent amenities ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cherry Tree Lodge
1 Gleave Road, Whitnash, Leamington Spa CV31 2JS 
9.0 53 reviews
Cherry Tree Lodge, Leamington Spa, Warwickshire
"Mum has been a resident for a couple of years she's has dementia. From day one my mum felt at home. She used to be a care home manager…"   Read all 53 reviews
  • from £1,420 / week
  • 74 Rooms
Location Type Care Home

Cherry Tree Lodge is a 74 bedroom Whitnash care home, staffed by a team of caring, experienced and professional carers. This spacious home meets long-term care needs with high standards and the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Caldwell Grange & The Lodge
Donnithorne Avenue, Nuneaton CV11 4QJ 
9.0 68 reviews
Caldwell Grange & The Lodge, Nuneaton, Warwickshire
"My mum was a resident at Caldwell Grange and all her care and needs were met with excellent attention to detail. The staff were always…"   Read all 68 reviews
  • from £1,500 / week
  • 103 Rooms
Location Type Care Home

Caldwell Grange is a superb example of a modern, purpose built care home for older people. Offering a full spectrum of social care this well-appointed 103 bed residence is delighted to provide ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Highview Lodge
Cherry Orchard, Gadebridge, Hemel Hempstead HP1 3SD 
8.6 48 reviews
Highview Lodge, Hemel Hempstead, Hertfordshire
"Thank you! Thank you! Thank you! For making my Mum's transition to a care home as positive and caring as possible. All of the staff were…"   Read all 48 reviews
  • from £1,450 / week
  • 77 Rooms
Location Type Care Home

High View Lodge is situated in the heart of the community, in Hemel Hempstead. It is located in a quiet residential area with ample parking for visitors and yet nearby to local shops and facilities. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
The Lodge at Caldwell Grange
Open
Donnithorne Avenue, Nuneaton CV11 4QJ 
The Lodge at Caldwell Grange, Nuneaton, Warwickshire
  • from £1,350 / week
  • 103 Rooms
Location Type Care Home

The Lodge at Caldwell Grange is a luxury service for residents offering communal areas for relaxation, socialising, and personalisation is encouraged. The Lodge is a superb example of a modern, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Runwood Homes Ltd Reviews (5659)

9.6

Runwood Homes Ltd has a Group Review Score of 9.6 (9.615) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Runwood Homes Ltd must have a Review Score.

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Review of

St Michael's Court

from Clive M (Son of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were very pleased with all the help and support we received whilst Mom was at St Michaels. The staff always went above and beyond to help us and mom.
Reply from Holly Roberts, Deputy manager at St Michael's CourtThank you so much for your kind words about the care your mom received at St Michaels. We are truly grateful that you took the time to share your experience.
It means a great deal to us to know that our team's support made a positive difference to both you and your mom during her time with us. We are very proud of our staff and their commitment to going above and beyond for the people in our care and their families.
Your feedback will be shared with the whole team, as it is always encouraging to hear how much their efforts are appreciated.
  • Facilities
  • Care / Support
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  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

Brewster House

from Lesley D (Daughter of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum never wanted to go into full time care, but its been such a posative transition for her. Mum is so happy in Brewster House and is enjoying being part of the "family". The care she is given is fantastic and has a full and varied social life.
I can't express how wonderful the staff are to Mum and
would recommend Brewster House 100%.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseThank you so much for your kind words. It means a great deal to our team to know that she is happy, well cared for, and making the most of the social opportunities available.
Thank you again for your trust and support!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Waterfield House

from G C (Daughter-in-law of Resident) published on 19 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was treated with dignity and respect from the moment she was welcomed into Waterfield House. The manager and her team were very professional all the time with my mother's care and needs. The care team were hard working and friendly. Nothing was too much to assist us as a family in every way.
The nurses were very competent and professional and were helpful at all times, giving 24-hour care.
Reply from Flavia Poplauschi, Home Manager at Waterfield HouseThank you very much for your kind review, I will be sharing it with the team
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  • Care / Support
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  • Treated with Dignity
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Review of

Redbond Lodge

from Janet S (Niece of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff show compassion and empathy. Both my relations are clean, safe and cared for. I am welcomed anytime I visit, which are random. The beds, rooms are always clean and well-maintained. The residents are kept entertained and for their health and welfare is well organised, and any outings are
really enjoyed. Everyone is valued and cared for and treated like family. I cannot praise Redbond Lodge staff highly enough. I know my loved ones have peace of mind in their last years.
Reply from Racquel Cruz, Home Manager at Redbond LodgeThank you very much for your kind and thoughtful feedback.

We are truly pleased to hear that you feel reassured by the care and support provided at Redbond Lodge. Maintaining a safe, clean, and welcoming environment for all residents is a priority for our team, and it is very rewarding to know this is reflected in your experience.

Your comments about the compassion, empathy, and dedication of the staff are greatly appreciated and will be shared with the team, as they will be very encouraged to hear your positive feedback.

We are also pleased that your loved ones are enjoying activities and outings, and that you feel they are well cared for, valued, and treated with dignity and respect.

Thank you once again for taking the time to share your feedback and for your continued trust in us.
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  • Treated with Dignity
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  • Value for Money
Review of

Braywood Gardens Care Home

from J B (Son of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very welcoming and caring staff. Efficiently admitted Mum and helped her settle in. Encouraged her to participate in activities to help integration. Attentive and helpful carers. Management team always helpful and willing to discuss options and opportunities.
Clean and well maintained establishment.
Reply from Heather Limb, Home Manager at Braywood Gardens Care HomeThank you for taking the time to review. We are extremely proud of our dedicated team. We are pleased that you are happy with the care mum receives.
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  • Treated with Dignity
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Review of

Windle Court

from B B (Daughter of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Windlecourt for their excellent care and kindness while they looked after my mum this past year. The staff showed care, kindness, respect and support to both mum, and our family, and often went above and beyond their duties. The support and care shown to Mum in
her last week were exemplary. Mum was cared for and looked after with utmost respect and dignity. As well as amazing support given to us at this very sad time.Thanks to all of you.
Reply from Kay Milbank, Home Manager at Windle CourtThank you for your kind and heartfelt words. We are truly grateful that you took the time to share your experience with us.

It was a privilege to care for your mum, and we are pleased to know that the care, kindness, dignity, and support provided by our team brought comfort to both her and your family. Your appreciation means a great deal to all of us, particularly knowing that we were able to support your mum and your family during such an important and difficult time.

We will ensure that your thanks and recognition are shared with all members of the team. Your feedback is greatly valued and serves as a reminder of the difference compassionate care can make.

On behalf of everyone at Windle court, please accept our sincere condolences on your loss. We are honored to have been part of your mum's journey and will remember her fondly.
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Review of

Chelmunds Court

from John W (Son-in-law of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was well run with plenty of staff around all the time. The home was always kept very clean and maintained very well. The staff were friendly and helpful and reassuring not only to the residents but also to the relatives. I would highly recommend Chelmunds Court to any future residents and their
families.
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Review of

Madelayne Court Care Home

from L B (Daughter of Resident) published on 15 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my mum often 2 x per week. I always find the staff pleasant and very pleased to see me, as a former nurse for over 30 years, I am hypervigilant on staff interactions. I am happy to say I have nothing to confirm me.
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Review of

Braywood Gardens Care Home

from Kevin W (Son of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident of Braywood Gardens for the last four years. She has advanced dementia and is bed bound. A detailed care plan is in place and she is also on a specialised diet. The majority of staff are really friendly and react well to any issues raised. Cleanliness is well maintained
and it always feels like a safe environment for the residents. Overall, I am very pleased with the level of care given and feel confident that any issues that arise will be dealt with promptly.
Reply from Leanne Simms, Customer Relations Manager at Braywood Gardens Care HomeThank you for your review, we will pass on your lovely comments to the team. We are glad that you are happy with home.
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Review of

Leawood Manor

from J W (Son of Resident) published on 12 June 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
October 2024, your nursing home was complicit in hiding mum's location from myself and my wife, as my sister had our mother admitted without my knowledge. After a month of investigation we were 99% sure that mum now resided at Leawood Manor, but still your Manager denied this. This behaviour destroyed
my mental wellbeing, not knowing if my mum was dead, and would I ever get to see her again. In December 2024 we turned up at Leawood Manor to see the Manager, after seeking legal advice, as we had a joint LPA and every right to see Mum. When asked if she wanted to see us, her answer was a resounding YES! We were then granted visitation and asked for a full investigation as to how restrictions could be placed against a family member without any evidence.
In August 2025 the Nursing home failed in Mum's basic care, as she fell and broke her leg. We believe a lack of physiotherapy and aftercare has lead to her imobility (now confined to a wheelchair) and her health has rapidly declined.
Reply from Hira Butt, Home Manager at Leawood Manor"Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and appreciate you bringing your concerns to our attention.

We would like to reassure you that our service operates within a strict framework of confidentiality and works closely with multidisciplinary teams, including safeguarding professionals. We are also guided by legal requirements, including situations where family members hold Power of Attorney.

The matter you raised was discussed with you in person at the time, and we understand that you have continued to visit the home since then. We remain committed to providing a safe and supportive environment for all residents. If you have any further concerns or would like to revisit any aspect of your experience, we would be more than happy to arrange a meeting with our Home Manager to discuss this in more detail. Thank you again for your feedback"
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Review of

Brewster House

from C T (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Having gone through some devastating changes, Mum was really struggling to live independtly so residential care was the wisest choice. From first contact the staff & management have listened to us, acted quickly to address any concerns & provided Mum with all she needs & more. She is always busy with
activities & is enjoying the food. She is slowly settling in & seems happier.
Reply from Alin Cuciureanu, Home Manager at Brewster HouseThank you for taking the time to share your experience. We understand how difficult such significant life changes can be, and we're grateful that you entrusted us with your mum's care during this transition.
It is wonderful to hear that she is settling in, enjoying the activities and food, and feeling happier.
Thank you for your kind words!
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Review of

Frank Foster House

from Christine B (Daughter of Resident) published on 12 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no issues. All good.
Reply from Nicolas Kee Mew, Home Manager at Frank Foster HouseThank you Christine for your feedback. I will share with the team
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Review of

Stafford Hall Residential Care Home

from Helen W (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved to Stafford Hall almost a year ago
The care is expectional they got her joining in with activities and took her out on trips
Unfortunately she had a stroke and has now passed away but the last 2 weeks of her life were made so comfortable and nothing was too much trouble
The respect
my mum and us as a family were shown in her last days cant be put into words the support we were given the time everyone spent being there was above and beyond
I would recommend this home 100%
Thank you for everything
Helen
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Review of

Lancaster Court

from T T (Grandson of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
After looking after my Nan in her final days, the staff were absolutely brilliant in aiding her in any of her needs. The care, support and cleanliness was outstanding all around the clock and were willing to help with any queries!
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Review of

Lancaster Court

from Archie T (Grandson of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care of my Nana Jan. The staff here were so friendly and personable towards her. They provided everything she could have asked for. She loved the food they provided and the facilities around her. It is how she wanted to spend her final few weeks.
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Review of

Lancaster Court

from Alex T (Grandson of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked after my Nana Jan superbly. I know her last few weeks in her life would've been filled with joy and happiness. Staff are extremely kind and considerate, as well as the space being clean and comfortable for residents.
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Review of

The Grange

from Sharon J (Daughter of Resident) published on 10 June 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall happy with my mother's care . She seems settled and happy.
Only concern is the communication as I hadn't been informed about a change in medication and I wasn't consulted about her being taken off site by another resident family for lunch.
I think this is a safe guarding concern as she is
wheelchair bound and needs assistance getting in and out of the chair and with the bathroom.
Reply from Maxine Hall, Manager at The GrangeThank you for your kind review. We make it a priority to ensure that the residents are settled and happy and that they have the opportunity to take part in activities that will enhance their wellbeing. With a new manager in place, communication is a main focus on the current development plan. I can confirm that when residents are taken out, they are always accompanied by trained staff who can help with transfers and care.
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Review of

Elizabeth House

from B B (Husband of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident here for a long while. I have found the staff to be friendly and caring. The home is always clean and my wife is always here.
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Review of

Rose House

from G M (Son of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother Marjorie is being well looked after by all staff. If there are any issues we are notified promptly by phone. Although Marjorie is unaware of where she is, it is comforting to know she is happy, healthy (never even had a cold!!) and safe.
Reply from Jo Unwin, Registered Home Manager at Rose HouseThank you for your kind words i will ensure the comments are discussed with all departments
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Review of

Rose House

from R B (Son of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally the home (Rose House) is very good.
Points to improve:
Access at weekends is poor, takes ages to gain entry when visiting.
When meals are being served, more attention is required to help clients so food is not spilt on floor or down clothes.
Reply from Jo Unwin, Registered Home Manager at Rose HouseThank you very much for your valued feedback here at Rose House we are continually looking for ways to improve the service we provide and your comments will be taken on board
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Awards / Recognitions (10)

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