Care Homes Owned by accomplish

I feel my brother has come along way since he's been at Ty Arfryn. He has come out of his shell more and is able to do and speak more than he did before he went in. My brother is happy and settled. The staff are great, friendly helpful and have his best interests at heart. Ty Arfryn is welcoming and cosy. My only concerns are my brothers weight and sleep patterns.

My sister has been a resident for 20 years. Since her placement, I have seen her thrive and her behaviour and mood have improved beyond measure. Maycroft is a small home with a big family feel, and a stable staff group who go above and beyond to put the resident's needs first and foremost. Staff work really hard to encourage and support residents to participate in activities of daily living as much as they can. They encourage each resident to exercise as much choice making and be as independent as possible. The home is well led with a great framework of support. Staff take residents out into the community everyday and are always looking for new ideas to try, with families being invited to join in as much as possible. Residents have many activities organised for them based on individual needs and abilities.Maycroft is a wonderfully happy home where my sister is VERY settled and happy and is her forever home. I'm very grateful to all the staff and I cannot recommend Maycroft enough

My 29-year-old autistic son moved here in January 2025 after a 17-month hospital stay. The huge improvements in every area of his life have been amazing. I was sure Boston House would be the right place for him to continue his recovery, and I'm being continually proved right. Every single staff member has given 100% of their effort to make my son feel safe, secure, and well cared for. Any queries or requests are looked into or responded to speedily. Other residents are all lovely and all have made my son feel welcome. The entire family has been made to feel welcome every visit and nothing feels like too much trouble. I can only thank everyone at Boston House for making his first 2 months here as positive an experience as possible for my son and the entire family.

I am very happy and confident my step daughter is well cared for at Isfryn House. I know she is very fond of her carers and very grateful for all they do for her. Whenever we visit we are made to feel welcome by all the friendly staff. Her condition is complex and I feel reassured that she is understood and absolutely everything is being done to help and support her to lead the happiest life she can.

My brother is happy and settled at Boston house. The staff know and care for him very well, caring for him with dignity and understanding his needs. The staff are friendly and keep the family updated.

My very good friend moved into Ty Arfryn nearly two years ago. I spent many sleepless nights worrying about how well she would be looked after, and how the staff would interact with her, as she is not the easiest person to look after, much as I love her. I am sleeping much better now, as she has settled in so well. The staff there have all been amazing, and I could not praise them enough for the care and support they provide for her. I had hoped that she would never have to go into a care home, as I thought that she would receive more love and care in a home setting, but I couldn't have been more wrong. The staff are always fresh for their shifts, not worn out after constantly caring for residents, so are able to give their best for the people they support. I really appreciate all they do for the people they support.

I just wanted to write an updated review. I stated I was ready to move on, I was honest with everyone and told them I didn't feel quite ready and would rather wait until at least after Christmas. Everyone was absolutely fine with it. I'm now enjoying baking other residents' birthday cakes which makes me feel valued and also me and my key worker have arranged a trip together on one of my trigger dates to do autumn and winter clothes shopping which I'm looking forward to. I have now settled in nicely to one of the semi-independence flats within the house which I prefer and am in charge of doing my own medication. So things still going well but I know I have more time here now which puts my mind at ease.

My brother is always treated with kindness and respect and always supported. It gives me peace of mind knowing he is in safe hands. The home is clean, comfortable, and welcoming. The staff communicate regularly, keeping me updated on how my brother is doing. They are always willing to answer my questions and help. It really feels like we're part of a supportive community, not just a care home. I couldn't ask for a better place for my brother, and I am so grateful for everything the management and staff do to support him. Highly recommended.

I moved to Cae Deri on 18th November 2018 and left in late 2023, living there for nearly five years. I find it odd that reviews are only being requested now that I've left. Cae Deri used to ask for service users' opinions during staff supervision, but after I provided honest negative feedback, residents' opinions were no longer solicited. Now that I've left, you're asking for reviews, which feels suspicious. I felt unheard at Cae Deri and still do. There was some improvement when the new manager arrived. She decorated the house in colours I selected, which made me feel like I had a voice, unlike the previous manager. Before the new manager, I was left naked in my room, ridiculed by staff, ignored at the table, and treated with sarcasm. Many staff members befriend service users after they leave Cae Deri but avoided me. These same staff members have also avoided adding me on social media. My main concern isn't about social media, but about how poorly they treated me compared to others.

I have always found the staff friendly and helpful. I think they do their best to create a pleasant atmosphere for the residents while helping them to cope with their situations. They encourage them to be as independent as they can be.

The staff go above and beyond, they work as a great team. I can't recommend them enough, Boston House is clean, friendly and much more. They treat the residents with dignity and above all, are very caring. My brother is a resident and he's the happiest I've ever seen him, thank you to all the staff.

Six years I have been living in Ty Arfryn, honestly really grateful to have such a unique opportunity in my residential home Ty Arfryn after coming out of the rehab ward. Ty Arfryn has honestly helped me with everything I can do today and still learning with advice and guidance every single day. To me personally feels exactly like my second family, who helped me to walk, talk and become active in life again. we did woodwork, a Ty Arfryn house sign by the entrance by the road and a lot of garden work, cycling and returning to the gym. The reason for this explanation is to show how much of a massive impact Ty Arfryn has had in my rehabilitation opportunity I'm grateful to have in life again.

I'm disgusted by the way staff treat visitors. Was asked to drop off a bank card to my friend's door slammed in my face, no manners, no management work over the weekends, shambles. I've never been to a place like this before, left me in the driveway.

Since arriving at Ty Arfryn my daughter has blossomed and thrived. The staff give 100% commitment to ensuring she has their full support looking after all aspects of her daily living requirements. She is making massive strides in reaching some personal goals and becoming more confident in the community. She is now able to use public transport, go shopping, cook meals, volunteer for two hours in a charity shop, attend 'Huts' which involves activities such as craft work (a full day out long bus journey), attend 'mind' therapeutic day service two hours once weekly, all with support of a member of staff which at in the past appeared impossible for her. The staff are wonderful and they have the most fantastic manager resulting in a top care team second to none...thank you guys for all your efforts, and kindness towards my daughter.

I am so grateful to the staff and care I get. My life has changed so much. I feel safe in Ty Arfryn. I have achieved so much. I feel my confidence has increased. I now go on a bus. I volunteer in a charity shop. I go to HUTS. I attend mind. Which I never would have expected.Thank you to everyone. Much love.

I have lived in Cildewi House since 2019 and I honestly don't have a single bad word to say about the place. The staff are amazing and the manager is incredible. She always goes above and beyond for not only the service users but staff also. The home is super comfortable and very homely. There are always many activities inside the house and outside. Cildewi House honestly saved me thanks to the amazing team that runs it.

The Haven should be praised for the excellent service they provide and I’m sure I speak on behalf of other parents when I say it is a huge comfort to know there are providers like The Haven, with genuinely lovely caring staff who really do care.

The manager is one of the funniest people I have ever met and never fails to make me laugh even at my lowest. The staff have banter with us that lightens everyone's day and makes the home feel less like a care home and more like a family home.

I’ve had a studio flat at Cilddewi House for about two and a half years now and I can’t praise it highly enough. I’d never stayed in a care home before - I came straight from the hospital and I can’t say I was looking forward to it very much- but it has turned out to be great all through up to the present and it’s changed my perceptions and improved my outlook, not just of care homes but people in general and the community where I’m based. Cilddewi has a good mix of people (both staff and residents), everyone is friendly and supportive, and the general atmosphere is relaxed and upbeat. Staff are highly trained and very professional about making sure we’re all supported and looked after but above all they’re easygoing and sensible. There’s been no nagging to do things at their pace; I’ve received minimal support which is all I wanted although I’ve enjoyed going on a few trips and activities one-to-one with a staff member and also in a group, all on a voluntary basis. Nice neighbourhood too.

It's great, the staff are helpful and caring. I like them, the staff helps me with computers, buying things online, and doing my room cleaning.