Care Homes Owned by St Philips Care Group

my mum is happy and well cared for, staff are lovely and very approchable, nothing is too much trouble

The job is hard and often unglamorous, but the staff are, and have been, brilliant and we cannot thank them enough for the care they have given Mum.

An excellent care facility, the staff are very professional.

Mum is thriving and a lot fitter than at home in a safe environment.

Mam is enjoying her stay so far and her health have improved 100%

My father was cared for at Ridgeway and recently passed away peacefully. All staff were exceptionally kind, attentive, always going above and beyond ensuring we were all looked after as a whole family. Their interpersonal skills, while remaining professional, provided confidence and comfort. We are very grateful and would like to thank everyone for the laughter, kindness and support.

All staff within Cathedral Care Home were excellent whilst my husband was in their care. Although he was only there for a relatively short time frame, he was welcomed into the family atmosphere by all management, nursing and other staff within the facility, who accommodated his needs, and gave him the care and dignity he required. This care, help and guidance was also extended to myself and our daughter whilst visiting. I would highly recommend Cathedral Care Home.

My family are delighted with support received.

From the day my mother moved in and in her final hours at the end of life the Pine Trees team were fantastic. She absolutely loved living there it was a Home from Home and all of the team felt like family to her and us. Nothing was too much trouble. From what we witnessed all residents were looked after with the same care, attention, dignity and respect. The premises always looked clean and tidy and dare I say it it didn't have any of the unpleasant odours that you sometimes find in care homes. I would have no hesitation in recommending Pine Trees to anyone

most of the staff are brilliant but some are not one in particular if very rude when you ask her anything her attitude is really bad, twice my brother has asked this carer if my brother who is staying there if he had finished his breakfast and she answered so abrupt it was embarrassing

Very please with the care home. Dad eats better here than he did at home. The social aspect is of great benefit to him and there is lots of encouragement to join in with activities and music. Dad seem very happy here, which is a great relief to his family.

The rooms were dirty and not cleaned regularly - the staff very poor in communication to the family and the patient. There seemed very few staff that you knew and could take to - it appeared many staff changes and no continuity. The food was poor and nearly always cold when it got to his room. As there was a shortage of staff you often had to wait 15 - 20 minutes to get in or out. Communal areas were poor and smelly.

I can't recommend this place and all the staff on the dementia team highly enough.

Last but no means least, Julie the cleaner. When I first met Julie I thought she was part of the management team, she was that good and supportive. It shows the caring mentality running throughout the team.

Management brilliant couldn't help us enough. Very knowledgeable and polite. Food very good and plenty of it, even though my sister eats a small amount, very clean and homely.

I can't fault anything with the card my dad is getting

In my experience Dearne Valley Care Centre have been excellent in caring for my mum. The staff are friendly and very engaging with the residents and the families. There is a good range of activities and Mum always looks clean and presentable. Staff are very approachable and I am very pleased with the service given.

As our parents have settled into living at Burntwood Hall and have a good trusting working relationship with all the staff-as helped put us at ease that the are cared for, health & hygiene met, have food/meal's cooked within the home, drinks, entertainment & as safe as can be.

Good to see Alma as friendly as it was with my grandparents and now with my mother in law.

From mum arriving at Alma on coming from hospital I have been impressed with everything. The welcome on her arrival was second to none. It was as if she'd been away for the day. Staff are all so friendly and approachable. Nothing a bother, long may this continue.