Care Homes Owned by Springcare Ltd

Brimstage Manor have taken excellent care of my dad, helping him to settle, encouraging him to join in with activities (despite his initial reluctance) and providing him with a safe environment to live in. They are very adaptable to the needs of their residents and assist family members who may need support through difficult periods.

Thank you all.

Everything about this care home is brilliant. My mother is so well looked after. The staff are great and their communication is second to none. The facilities are very good. The cleanliness is perfect. We are so grateful of their help and assistance. Thank you everyone!

Staff very pleasant

I am extremely happy in the knowledge that my father is in good hands and being well looked after which a huge comfort to me.

Our mum / nan went into The Grove as she was end of life mum was treated, With kindness and compassion, always preserving her dignity and caring for her as she was one of their own. they made the home feel like a home away from home for our whole family. During one of the hardest times of our lives, they supported not only my mum but all of us with such warmth, compassion and understanding.

The major negative experience came from a very small room which I was allocated. During the hot weather the room was barely occupiable with insufficient ventilation, Also there was a prevading smell of urine, which must have come from the carpet.

All I can say is massive thank you to all the staff at Park House Care Home, they were amazing looking after my mum and all her care and needs going the extra mile, showing respect and compassion to our family we will never forget what they done for us most important our mum, it was a credit to meet you all and the work you do can't thank you enough will never forget you all. xxxx.

Mum is really well looked after here all the staff are kind patient and very understanding, a very calm caring atmosphere, thankyou so much for prolonging her quality of life A lovely care home always looks nice and clean at Bamford Grange

Dad has been in the home for a good few months now, this is the second home he has been in, the first home was very good but could not meet his needs the way brimstage has, the staff are great they all show him the respect and care he needs and nothing is too much trouble, the activities they offer are great and dad always tries to join in especially if it's singing or dancing and really enjoyed planting in the green house, and celebrated his 80th birthday with a little party where all the residents joined in with the singing and dancing, dad has had some issues and the staff dealt with it all effortlessly and kept us in the loop throughout I would not want him to be anywhere else as he is very settled here, would highly recommend them all

For Me, I Feel The The Happiness and friendliness are really important. The staff All are so Part of this, and it MAKes a really big difference to everyone. always a Smile and a warm welcome. should never change it in my opinion a big part of Windy Knowe. THANK YOU

I have visited a few care homes recently and this felt very reassuring. The only thing I would comment on was that the resident had a board next to her chair telling her it was Wednesday but it was in fact Saturday, however it is possible that the resident who has strong views may not have wanted it changed. She was watching TV on silent and she resisted my offer to put the subtitles on for her.

I have nothing but good things to say about the care home. The prement staff were fantastic they had a great repore with the patients. In my dads case they figured out the best way of dealing and asking him about things very quickly and they always made him smile. They also took amazing care of my mum and the rest of the family. Dad sadly passed away while in the care home but the compassion show to dad and the family was second to none.

Allways care and keep us informed of the many activities mum gets envolved in they are really helpful when we ask questions around mums health and wellbeing. A nice athmosphere allways, mum enjoys her time here.

Mum's room is always clean & tidy, with her personal belongings on display. I believe she is treated with care & respect. Mum enjoys the many activities on offer.

My friend really enjoys her stay with you - Thank you

Excellent friendly staff and lovely environment.

Great staff - high quality care

My mum has been at newton hall for 16 months from day one we had issues with the way mum was being treated the staff showed no compassion and no dignity no interaction with mum .mum has gone down hill since being at newton hall by them need meeting her needs basically being left just to walk around when asking to be taken outside they would stand her at a window mum always had dirty clothes on mum having falls and not reporting it to safe guarding as a member of staff informed us that it's a low level but it's a unexplained injury please do not put your parents in this home.

My wife has been in Canal Vue for over three years now, during that time she has been looked after by wonderful staff, they are all so kind & caring, they give her lots of love & cuddles, which she enjoys so much. She loves to get involved in all their conversation they make sure she is kept clean & showered. All the staff are so loving and make her laugh a lot, cannot fault the way she is treated. Well done everyone, you are all superstars