The Orders of St John Care Trust | 62 Care Homes

Review of
Larkrise
from Linda K (Niece of Resident) published on 19 August 2025

Submitted via Postal Card • Report

Overall Experience

Despite my auntie's diagnosis of Alzheimer's since she has been at Larkrise she has now got a new lease of life and is very happy.

Reply from Helen Dearing, On behalf of the team at Larkrise

Thank you for your lovely 5-star review, we really appreciate it. It's great to see how well your aunty is doing here - she's got such a fab smile. We absolutely love caring for her. Please let us know if there is anything else we can do for her.

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Review of
Grace Care Centre
from John C (Friend of Resident) published on 18 August 2025

Submitted via Website • Report

Overall Experience

A reunion of 7 friends after 48 years was held at the Home comprising an afternoon tea. One of the seven is a resident at the Home. We were all well received by staff and the quality of food provided was equal to what you would expect in a top hotel.

Reply from Rhiannon Freeman-Gray, on behalf of the team at Grace Care Centre

Thanks so much for sharing this review. We're delighted to hear you were so happy with the food you had at Grace and that you enjoyed your reunion!

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Review of
Monkscroft Care Centre
from D W (Daughter of Resident) published on 15 August 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been going to Monkscroft Care Centre for day care for the past few weeks. She has dementia and she loves it there. She is always involved in the activities, the carers are very good and take care of her very well. The deputy manager has been very helpful. We are sent photos and videos

of my mother enjoying herself. She always eats very well. The care staff already know her well.

Reply from Helen Dearing, On behalf of the team at Monkscroft Care Centre

Thank you for leaving us such a lovely review, we really appreciate it. It's been great watching your mother get involved with our day care, she's settled in so well and we already consider her part of our Monkscroft family. Please let us know if there is anything further we can do for her, we'd be happy to help.

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Review of
Hayward Care Centre
from A S (Granddaughter of Resident) published on 15 August 2025

Submitted via Postal Card • Report

Overall Experience

A wonderful care centre, friendly and helpful staff who were happy to help with any request. Sadly, Gran was not in the care home very long, but the staff were so kind and helpful while Gran was in her final days.

Reply from Rhiannon Freeman-Gray, on behalf of the team at Hayward Care Centre

Thank you so much for taking the time to write us this review - we really appreciate it. It was a privilege to care for your gran, and we're so sorry for your loss. If there's ever anything more we can do for you or your family, please just ask.

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Review of
Meadowcroft
from Michael R (Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience

Care is superb. Suggestions are heeded and acted on.

Reply from Helen Dearing, On behalf of the team at Meadowcroft

Thanks very much for sharing this review. We're delighted to hear that your experience of Meadowcroft has been so positive, it's a real pleasure caring for you. If there's ever anything more we can do for you, please just ask.

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Review of
Westgate House
from J K (Friend of Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience

Westgate House is welcoming and friendly, kind and attentive to residents. My friend is being well looked after and always happy when I visit. Cannot thank the staff for all that they do.

Reply from Helen Dearing, On behalf of the team at Westgate House

Thank you so much for your lovely review of our home - we are so grateful. Our team will be so thrilled to read how highly you have rated the care we provide, as well as highlighting our welcoming and friendly nature. Please do come and say hello next time you visit your friend; we'd love to say hi.

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Review of
Hayward Care Centre
from J M (Respite Resident) assisted by family/friend published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience

Overall experience was very positive. I felt well cared for and safe from the beginning. The ethos is very much 'behave as you would at home' with certain safety limits. It is a very open handed and generous.

Reply from Rhiannon Freeman-Gray, on behalf of the team at Hayward Care Centre

Thanks very much for sharing this review. We're delighted to hear that your experience of Hayward has been so positive. If there's ever anything more we can do for you, please just ask.

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Review of
Langford View
from Tricia G (Daughter of Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been in Langford View for nearly a year. The staff have looked after her really well. Her communication is minimal, but the carers take time with her and anticipate her needs. When going to visit, it is like going into a family, from the staff at reception to carers and domestics. All of them

welcome us. Dad visits daily and is treated like family, everyone knows him, and he is able to have his meals with mum every day. I would highly recommend Langford View for the great care and lovely, homely atmosphere. It has been lovely to see the manager spending quality time with the residents.

Reply from Helen Dearing, On behalf of the team at Langford View

Thank you so much for your lovely review, we are so grateful. It's a real pleasure caring for your mum, she makes us smile every day. It's also been great getting to know your dad and meeting you all. Thank you so much for the recommendation, we cant get a better accolade than that. If there's ever anything more we can do for your family, please just ask.

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Review of
Langford View
from Janet B (Sister of Resident) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience

I found the St Johns care home very welcoming and your staff were very friendly and helpful. In the last few weeks of my brothers life your staff were exceptional and not only caring to him, but also, myself and my sister whilst we were there,

Reply from Helen Dearing, On behalf of the team at Langford View

We are so sorry for your loss, we loved caring for your brother and he will be missed greatly by everyone here at Langford View. We really appreciate you taking the time to provide us with feedback. Your comments are so lovely - thank you so much.

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Review of
The Cedars
from Richard F (Son of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience

My Mother, was at the Cedars Care Home Purton for just over 2 years. During this time,she thoroughly enjoyed being there. All the staff were friendly and considerate towards her, and she formed a special bond with some of them. There was always something going on, from monkeys, parrots and even small

ponies visiting to keep her interested and stimulated. The staff not only cared for my Mother, but also ensured we were coping as a family. Sadly my Mother passed away in May, just 12 days short of her 104th birthday. During her final few hours, the staff were outstanding with the care and dignity shown not only to her but us as a family during this difficult time. They are an outstanding team at the Cedars Purton for which I am forever grateful.

Reply from Rhiannon Freeman-Gray, on behalf of the team at The Cedars

Thank you so much for taking the time to write us this lovely review. It was a privilege to care for you mother, and we're all so sorry for your loss. If there's ever anything more we can do for you or your family, please just ask.

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Review of
The Cedars
from Irene G (Daughter of Resident) published on 12 August 2025

Submitted via Website • Report

Overall Experience

I find the carers very caring and professional even when dealing with sometimes troublesome residents and the people in charge run the care home very well ,all the staff seem happy in their work .its very clean and the food is good and appetizing. Every one at the cedars is very friendly to relatives

too ,nothing too much trouble.

Reply from Rhiannon Freeman-Gray, on behalf of the team at The Cedars

Thanks very much for this lovely review! Your kind words mean a lot to the whole team. It's great to hear you're so happy with The Cedars and if there's ever anything more we can do for you or your mum, please just ask!

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Review of
Westgate House
from Hazell S (Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience

I am very happy here. Everyone is very kind and helpful.

Reply from Helen Dearing, On behalf of the team at Westgate House

Thank you so much for your lovely review; we are so grateful. It's an absolute pleasure caring for you; you make us smile every day. Please let us know if there's anything further we can do for you.

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Review of
Old Station House
from A R (Daughter of Resident) published on 7 August 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident for over 2 years now. My impression is that the senior staff are highly competent and caring, taking care of each resident very much on an individual basis, and a considerate effort is put into organising activities, which is appreciated. Care staff are generally good,

if sometimes a little stretched. Medical issues are dealt with effectively - there is good oversight of individual requirements. Rooms are single but spacious.

Reply from Helen Dearing, On behalf of the team at Old Station House

Thank you for your detailed review of Old Station House, we really appreciate your feedback. Do let us know if there is anything further we can do for your mother.

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Review of
Goodson Lodge Care Centre
from E A (Ex Family Member) published on 6 August 2025

Submitted via Website • Report

Overall Experience

Goodson Lodge is a excellent care home , staff friendly, lovely and clean plenty of activities for residents and lovely gardens to sit in
They have a shop , cinema, hairdressers never a dull moment

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Review of
The Cedars
from David P (Husband of Resident) published on 6 August 2025

Submitted via Website • Report

Overall Experience

This home is caring for my wife who is 87 years old and has dementia. She has been resident in the home for approximately 1 year, she has been treated very well by all the care home staff more as a relation they have a enthalpy towards all there residence where nothing is too much trouble.
My wife

has responded very well to there care and attention enjoying and being involved in all the activities from singing along to the 60 music to dancing plus all the other activities the carers involve her in. She likes being at the home and being involved in the activities.
The hygiene and house keeping is very good as is the furniture . My wife looks always well dressed in clean laundered cloths, clean with her clean hair neatly brushed, her room is neat and tidy with the bed always made floors clean. The photograph of the family are displayed on her dressing table.
Her medicines are administered as directed by the doctor instructions, any accident or happening is relayed directly to the family

Reply from Rhiannon Freeman-Gray, on behalf of the team at The Cedars

Thank you so much for this wonderful review! Your kind words mean so much to the whole team. We're delighted to hear that you're so happy with the care your wife is receiving, and that she loves all the activities in the home. If there's ever anything more we can do for her or for you, please just ask.

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Review of
Bemerton Lodge
from H M (Daughter of Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience

Excellent staff always happy, helpful, have been amazing with my mum she has settled into Bemerton Lodge brilliantly and is literally "loving life".

Reply from Rhiannon Freeman-Gray, on behalf of the team at Bemerton Lodge

Wow, thank you so much for this amazing review! It's fantastic that your mum has settled in so well and is 'loving life' at Bemerton Lodge. Your wonderful feedback means a lot to the whole team.

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Review of
Westgate House
from A P (Resident) published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience

I am very happy here. Carers nice.

Reply from Helen Dearing, On behalf of the team at Westgate House

Thanks so much for your lovely review - we love caring for you here, you make us smile every day. If we can do anything further, please let us know.

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Review of
Whitefriars
from L B (Daughter of Resident) published on 5 August 2025

Submitted via Website • Report

Overall Experience

The staff are kind, professional & caring. The care they provide considers my Dad's wellbeing & address his complex needs whilst including us in deciding the best course of action to assist him. After a medical incident the night team were an amazing support & gave us peace of mind that Dad would be

comfortable & very well looked after. The day team are always friendly & we appreciate the care & attention given to my Dad.

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Review of
The Meadows
from Karen L (Daughter of Resident) published on 4 August 2025

Submitted via Postal Card • Report

Overall Experience

It is a scary thing moving a relative into a care home, but I know it is the right decision to be at The Meadows. My father chose it and although he still finds things that aren't right for him, I think the staff have gone out of their way to get to know him, his hobbies, humour and his needs (which

are sometimes quite demanding). Thank you for helping him settle and supporting him so efficiently.

Reply from Helen Dearing, On behalf of the team at The Meadows

Thank you for your kind yet honest words about our home and the experience of moving a loved one into a care home. We are so grateful your father chose us and it's been fantastic getting to know him and ensuring we provide the best person-centred care for him. Please let us know if there is anything else we can do him, we'd be happy to assist.

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Review of
Eresby Hall
from Wendy H (Daughter of Resident) published on 1 August 2025

Submitted via Postal Card • Report

Overall Experience

Excellent care they show my dad. Dad is on a special diet and he always has a good choice of food. The place is always clean, he has a lovely room which is kept very clean. Staff are always welcoming and friendly and helpful.

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Care Homes Owned by The Orders of St John Care Trust

The Orders of St John Care Trust Locations (62)

The Orders of St John Care Trust Reviews (4967)

Larkrise

Grace Care Centre

Monkscroft Care Centre

Hayward Care Centre

Meadowcroft

Westgate House

Hayward Care Centre

Langford View

Langford View

The Cedars

The Cedars

Westgate House

Old Station House

Goodson Lodge Care Centre

The Cedars

Bemerton Lodge

Westgate House

Whitefriars

The Meadows

Eresby Hall

Awards / Recognitions (8)

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