The Orders of St John Care Trust | 62 Care Homes

Review of
Longlands
from S A (Son-in-law of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience

My Father-in-law has been a resident for a few years. The family visit frequently as do we. The whole care team have always been fantastic in all aspects. My father in law is always clean tidy and appears comfortable.
We always visit unannounced so we catch the mood in the moment. The teams engagement

with the residents has always been excellent
Thanks for caring for him

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Review of
Grevill House and Ashley Intermediate Care Centre
from S M (Daughter of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has just spent the last six weeks in Ashley Intermediate Care Centre. The care by all the wonderful staff was excellent in every way. They treated my mother who has dementia with so much kindness and professionalism giving her time and patience even when she became agitated and anxious. They

always had a smile and took time to reassure & keep us the family involved and informed in what was a very stressful time. I could not fault Ashley Care Centre and am very grateful for their time & care. We wish all the carers the very best. Thank you!!

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Review of
St Wilfrid's Priory Care Home
from Tammy W (Daughter of Resident) published on 24 April 2025

Submitted via Website • Report

Overall Experience

Just moved my Mum downstairs, amazing care and consideration from the care team as she suffers with Alzheimer's and gets and lost and confused but they have made the transition very easy for Mum with their attention towards her.
All round very happy with St Wilfrids and special thanks to the volunteers

who are amazing.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at St Wilfrid's Priory Care Home

Thank you for your kind words and for taking the time to write us a review. We're so pleased you're happy with the care the team is providing and that the support your Mum has received has helped make the transition easy. It's an honour to care for your Mum, and if there is anything else we can do for her or your family, please don't hesitate to ask.

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Review of
Grevill House and Ashley Intermediate Care Centre
from Cheryl P (Daughter of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

My Dad was moved to Ashley House on Christmas Eve 2024 from Gloucester Royal Hospital, from the moment I made contact with the staff at Ashley House, I knew that my Dad was in safe hands.
I was always kept up to date with his condition and the medication he was taking.
Hospital transport was organised

for his many visits to hospital, being treated with compassion and dignity.
As a family we were always made to feel very welcome.
I can't thank the staff of Ashley Intermediate Care Centre enough for the care they gave my Dad, from the managers, nurses, carers, housekeepers and tea makers!
Thank you so much for all your kindness and hard work.

Reply from Helen Dearing, On behalf of the team at Grevill House and Ashley Intermediate Care Centre

Thank you so much for your lovely review of Ashley House, it's greatly appreciated. Our team will be so thrilled to read how highly you have rated the care and service we provide. It was a real pleasure caring for your dad.

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Review of
Marston Court
from S S (Daughter of Resident) published on 22 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother received wonderful care and help in her last weeks. The team at tje home always made us feel welcome and made what was a very sad time easier than it might have been.
We are so grateful that my mother was treated with such dignity and respect in her final days.
We will never forget.

Reply from Helen Dearing, On behalf of the team at Marston Court

We are so sorry for your loss, it was a pleasure caring for your mother - she will be missed by us all. Thank you for your kind words about our home and the team here, we really appreciate it. Our condolences to you and your family from everyone here at Marston Court.

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Review of
Monkscroft Care Centre
from C H (Son of Resident) published on 18 April 2025

Submitted via Postal Card • Report

Overall Experience

When my dear mum was on an end of life pathway, and a nursing home was agreed, Monkscroft was the place I wanted mum to go, within days and with some help, mum was brought into the Monkscroft family. Mum passed away 4 days later, sooner than I had hoped but her final days were peaceful and comfortable,

she was a person and not a patient. The staff were amazing , caring and committed to the folks in their care. Monkscroft and its staff are truly amazing. Thank you.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Monkscroft Care Centre

Thank you for your kind words and for taking the time to write us a review - we really do appreciate it. It was a privilege to care for your mum and she will be missed by the team. If there's ever anything more we can do to support you or your family, please just ask.

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Review of
Apple Trees Care and Reablement Centre
from G B (Daughter of Resident) published on 18 April 2025

Submitted via Postal Card • Report

Overall Experience

Paramedics said Mum could not be left alone and needed 24/7 care. Later that day she was getting settled in her room at Apple Trees. The kindness and care she has received is excellent. At night she is checked on every 2hrs. She loves the food (always a choice). Apple Trees has a real community feel

rather than an institution. Everything looks and smells clean and fresh. There are lounge areas, garden, reading corner, table games, activities, tea & coffee making facilities in the kitchen area. A shetland pony visited one day - staff took photos and mum has hers next to her family photos. She took her recliner and other items so he room feels like home. I haven't seen Mum so relaxed for a long time. She feels safe and knows she just has to press her button and someone will come and check on her. As a family we have peace of mind knowing mum has the 24/7 care she needs. We couldn't ask for more!

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Review of
Digby Court
from Carol W (Nephew of Resident) published on 17 April 2025

Submitted via Website • Report

Overall Experience

Absolutely lovely home. Our uncle has stayed in several places before coming here. He has never been happier. The staff are lovely so is the food. The care he receives is excellent. The best home.. Thank You

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Review of
Digby Court
from A S (Son of Resident) published on 17 April 2025

Submitted via Postal Card • Report

Overall Experience

Very happy with my mothers care at Digby Court.

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Review of
Meadowcroft
from J W (Daughter of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

We have found all the staff to be kind and caring and we are comforted to know that mum is in good hands and well cared for.

Reply from Helen Dearing, On behalf of the team at Meadowcroft

Thank you for your lovely review of our home and staff - we really appreciate it. Hearing that you feel comforted knowing that your mum is well cared for and in good hands makes our day. If there is anything further we can do for your mum or family, please let us know and we will be happy to help.

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Review of
Langford View
from Ian M (Grandson of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

I just wanted to take a moment to express my heartfelt gratitude for the exceptional care and warmth you have shown my nan since her arrival at Langford. Her new home, in every sense of the word from the very first moment we stepped through the door, the staff were incredibly welcoming to both my nan

and me. We were guided to her room, beautifully furnished and clean, then offered a cup of tea and biscuits, this truly meant a lot. Nan has said the meals are great. Nan has made friends already, she is so happy which is just what I needed and her.
Thank you from the bottom of my heart, your care and dedication make such a difference.

Reply from Helen Dearing, On behalf of the team at Langford View

Thank you so much for your lovely review, we are so grateful to receive such lovely, kind words about our home. It is an absolute pleasure caring for your nan, what a lovely lady and she has settled in so well! She makes us smile every day and it's great seeing her interact with the team and also making friends with the other residents. Please let us know if there is anything else we can do for your nan or for your family, we'd be happy to help. Our kettle is always on, so feel free to come and see us whenever you like.

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Review of
Marden Court
from H R (Friend of Resident) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

A friend of a resident in the home.
I've been attending the home for 2 years. Cannot say anymore than excellent in every way. All looked after cared for 110%. Would highly recommend.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Marden Court

It's always good to see you when you come to visit - you're always welcome. Thank you so much for taking the time to share your experiences of Marden Court, and for your lovely feedback.

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Review of
Ashwood Care Centre
from S S (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

My sister and I are extremely grateful for the care mum receives in a lovely environment delivered with compassion. Food is really nice too.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Ashwood Care Centre

Thank you for your kind words and for taking the time to write us a review. It's an honour to have your mum with us, and we're delighted that you and your sister are happy with the support she receives.

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Review of
Buckland Court
from Julie A (Daughter of Resident) published on 15 April 2025

Submitted via Postal Card • Report

Overall Experience

Mum has been there for just a year now and during that time I have seen the pure dedication of all the staff to make her stay happy, as they can be. I have seen the care that they are all given. When my dad died one of the ladies came with mum to the funeral, another time another member of staff took

mum to hospital apt in her own time. Over the year I have got to know many of the staff very well and I can't thank them enough for looking after my mum so well, treating her with such dignity and respect.

Reply from Rhiannon Freeman-Gray, Regional Marketing Manager at Buckland Court

What kind words, thank you! We really appreciate your feedback and we're delighted to hear that you're so happy with the care your mum is receiving. It's a pleasure to care for her at Buckland Court. Do let us know if there is ever anything else we can do to support her or you.

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Review of
Goodson Lodge Care Centre
from Lorraine C (Daughter of Resident) published on 14 April 2025

Submitted via Website • Report

Overall Experience

Both my parents suffered from Alzheimer's and my mother was physically very frail. With a heavy heart and much guilt my siblings and I took the decision to move them into Goodson Lodge in 2023 when they were in their late 80's. It was the best thing we could have done. Having become very isolated in

their own home they had a better social life at Goodson than they'd had for years, both taking part in the musical activities, and enjoying chat and banter with the staff throughout the day. Previously it was a struggle to get a GP appointment but at Goodson the same GP visited weekly and got to know them both. They constantly praised the staff, the rooms, the furniture and the gardens. Having them so happy and well cared for was a massive weight off my and my siblings' shoulders, and we were able to enjoy our visits with them rather than fearing what would we would find when we walked in the door. We are so grateful for the care they received from the Goodson staff in their final year.

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Review of
Wellford Gardens
from R B (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

We have been lucky to find Wellford Gardens. It has proven to be perfect for our mother. She is enjoying her calm and beautiful surroundings and regular meals and conversations with the staff - joining in with activities through the experience and knowledge of a well managed, very caring team that knows

how to work with people living with dementia. Everyone's warmth, kindness and friendliness is second to none; each ensuring our mother can enjoy as much as possible within boundaries that she is comfortable with. For high days and holidays the proverbial 'boat is really pushed out' - high quality dining in a sumptuous dining room when the service and delivery is outstanding. Thanks to everyone at Wellford Gardens who make all this happen.

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Review of
Ermine House
from Y E (Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

Went in with trepidation but was quickly put at ease with the friendly staff. The food was very good with plenty of choice. The kitchen staff were extremely accommodating. I am sure I put weight on. The care was excellent; nothing seemed to be too much trouble. The room was spacious, light and clean.

Reply from Tracey Parkes, Admin Assistant at Ermine House

Thank you for your lovely review. We appreciate all feedback, and I will share your review with our teams. Many Thanks.

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Review of
Southfield House
from J L (Daughter of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Southfield House since Oct 2023. On the whole, I feel she has received satisfactory care and support during her time there. Most of the staff show compassion, sincere care and concern, patience and understanding. I have observed this during my visits.
Occasionally I

feel concerned that Mum's dignity is not always considered e.g. at 97, I don't like to see the hairstyles they give her as if she were a child! Also, laundry items seem to go astray until I chase them up! These issues are frustrating to a relative. It's a part of the whole picture so it needs mentioning.

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Review of
Isis House Care Centre
from K D (Daughter of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

The family would like to say we are so grateful for the love and care shown to our mum and nan. Such lovely and caring staff who interact with the residents. All are so friendly and kind. Thank you for everything you do. You are living angels.

Reply from Helen Dearing, On behalf of the team at Isis House Care Centre

Thank you so much for your really kind words - we think the team are living angels too. Thanks for giving us 5-stars, we really appreciate it.

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Review of
Langford View
from K R (Son of Resident) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

During my fathers time in Langford View he received fantastic care and respect from all the care team. During his final weeks the staff went above and beyond to make sure he was comfortable at all times, I cannot praise the care team more highly. They are all a credit to Langford View.

Reply from Helen Dearing, On behalf of the team at Langford View

From all at Langford View, we are very sorry for your loss. We really enjoyed caring for your father - he was a lovely man and he will be missed. I will share your feedback with the team, they will be very grateful to read how highly you rate our care.

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Care Homes Owned by The Orders of St John Care Trust

The Orders of St John Care Trust Locations (62)

The Orders of St John Care Trust Reviews (4805)

Longlands

Grevill House and Ashley Intermediate Care Centre

St Wilfrid's Priory Care Home

Grevill House and Ashley Intermediate Care Centre

Marston Court

Monkscroft Care Centre

Apple Trees Care and Reablement Centre

Digby Court

Digby Court

Meadowcroft

Langford View

Marden Court

Ashwood Care Centre

Buckland Court

Goodson Lodge Care Centre

Wellford Gardens

Ermine House

Southfield House

Isis House Care Centre

Langford View

Awards / Recognitions (8)

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