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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Akari Care Ltd
Akari Care Ltd's care homes are dedicated to modern and person-centred care, taking on a wide range of personal care and nursing needs throughout their portfolio.

The homes look to make positive contributions to community life, working closely with local health services and the families of residents, while ensuring that each client has their own personal freedoms and lifestyle respected throughout the care package being practised by professionals.

Akari Care Ltd Locations (31)

 - Browse 31 Care Homes owned by Akari Care Ltd
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Charlton Court
Bristol Drive, Battle Hill Estate, Wallsend NE28 9RH 
7.6 50 reviews
Charlton Court, Wallsend, Tyne & Wear
"My Mum was a resident at Charlton Court for over a year. She died on 11th July 2025 and I stayed with her in the care home towards the…"   Read all 50 reviews
  • 55 Rooms
Location Type Care Home

Charlton Court Care Home in situated in the heart of the community in Wallsend, conveniently located close to local shops, the library and church. The friendly and lively staff aim to put a smile ... Read more

Older Person Care Permanent Care Respite Care

Akari Care Ltd Reviews (1709)

9.2

Akari Care Ltd has a Group Review Score of 9.2 (9.244) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Akari Care Ltd must have a Review Score.

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Review of

Alexandra House

from Theo A (Cousin of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff very helpful and considerate to my cousins needs. And very friendly to me personally. I'm very happy that she is cared for.
Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra HouseThank you for your lovely review - your kind words will be shared with our Alexandra House team.
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Review of

Alexandra House

from David M (Nephew of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that the staff we come into contact with my aunties care is welcoming, friendly and willing to listen to any questions we have. Alexandra House is a home from home environment and nothing is too much for the staff to assist. Some things could be improved on i.e.. pictures on the wall, activities.
In all this home is good.
Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra HouseThank you for your lovely review - your comments and feedback will be shared with our team so we can look to improve all that we offer.
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Review of

Comfort House

from Brenda A (Respite Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was made to feel welcome. The room was kept nice & clean. The food was good quality. The staff were happy & helpful.
Reply from Francesca MacDuff-Varley, Marketing Manager at Comfort HouseThank you for your lovely review - your comments and kind words will be shared with our team.
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Review of

Comfort House

from Christopher C (Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff.
Reply from Francesca MacDuff-Varley, Marketing Manager at Comfort HouseThank you for your fantastic 5-star review, your feedback will be passed to all the Comfort House team.
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Review of

Hilltop Lodge

from D C (Daughter of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have nothing but praise for Hilltop Lodge since my mum moved there several months ago. The staff genuinely care about their residents and the facilities are always clean and well maintained with communal areas welcoming and nicely decorated. The management team are both professional and considerate
and always there to help with any queries. My mum has flourished due to the many and varied activities and events arranged by a dedicated team who go above and beyond to ensure that residents are stimulated and entertained.
Reply from Francesca MacDuff-Varley, Marketing Manager at Hilltop LodgeThank you for your wonderful review of Hilltop Lodge, your kind words and lovely praise will be passed to all our team.
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Review of

Prince's Court

from Sharon D (Respite Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care.
Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's CourtThank you for your fantastic 5-star review of Princes Court, this will be shared will all our team.
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Review of

Crofton Court Residential Care Home

from M F (Husband of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was admitted to Crofton Court in December 25 when I could no longer care for her at home because she was in the later stages of dementia. She had been in the care home previously for respite care and I was confident that they could meet her needs. I was not wrong because the care she received
in my opinion was excellent particularly when she was put on the end of life pathway. I was amazed at how the home staff worked with the local GP practice and the community nursing service to ensure that her dignity was maintained, and that she was pain free and comfortable at all times. Lastly the staff went out of there way to support me and my family both practically with refreshments and emotionally when my wife passed away.
Reply from Francesca MacDuff-Varley, Marketing Manager at Crofton Court Residential Care HomeThank you for taking the time to leave such a lovely review about our home, it was a privilege to be able to help and care for you, your wife and family at such a sad time. Your kind words and feedback will be passed to all our Crofton Court team.
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Review of

Crofton Court Residential Care Home

from Louise F (Daughter of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although crofton court could do with a little tlc this has no reflection on the staff and there absolutely dedicated to those in their care. The thoughtfulness, empathy, compassion and resilience is apparent on a daily basis
Reply from Francesca MacDuff-Varley, Marketing Manager at Crofton Court Residential Care HomeThank you for your lovely review and feedback that will be passed to all our Crofton Court team.
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Review of

Lindsay House

from B M (Friend of Resident) published on 26 February 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have been very pleased to see the improvements made ,lately, to the residents environment. Everywhere looks fresh and welcoming. There have been more appropriate programmes on the TV , especially music that the residents can join in with. I made some comments to staff that I believe have been taken
on board, with regard to my friends dietary preferences. I feel that I have been listened to, to the benefit of my friend and other residents. Thank you.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay HouseThank you for your lovely feedback and review following our improvements, this will be shared with our home and Colleagues.
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Review of

Seale Pastures House

from J D (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home staff brilliant very caring and family oriented would highly recommend.
Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures HouseThank you for your lovely review and kind words, these will be shared with all our Seale Pastures team.
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Review of

Alexandra House

from D M (Niece of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in Alexandra House for approx 4 months & I cannot fault anything about it. In fact, they all go above and beyond. The care has been given to the highest possible standard, excellent interactions between staff and residents, and always treat with the utmost respect, following guidelines.
Food
is always different. The rooms, facilities and dining room are spotless, and everyone is friendly. Would highly recommend.
The management, team leaders and staff work tirelessly around the clock.
Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra HouseThank you for your 5-star review, your wonderful feedback and positive words will be passed to all our team.
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Review of

Alexandra House

from Andrea S (Daughter of Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alexander House is so warm and welcoming, the staff are amazing, they all go above and beyond to help my mum and our family. In our opinion, my mum is receiving the best care ever, and we appreciate everything they are doing.
Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra HouseThank you for your lovely review, your feedback and positive comments about our Alexandra House team will be passed to them all.
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Review of

Church House

from Marie M (Resident) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone in Church House have been really kind and caring but also very professional too. Thank you all so much for caring for me so well. Room 37.
Reply from Francesca MacDuff-Varley, Marketing Manager at Church HouseThank you for your lovely review and kind words, these will be shared with all our Church House team.
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Review of

Crofton Court Residential Care Home

from Michael S (Husband of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my wife regular in the home it certainly went down hill from her first going in became dirty and untidy in all respects, however I have noticed a vast improvement over the last few months since getting a new manager. The staff have always been very good pleasant kind helpful however there is
always the odd one that isn't. I think my only wish now is for painting decorating done on each room.
Reply from Francesca MacDuff-Varley, Marketing Manager at Crofton Court Residential Care HomeThank you for taking the time to leave your honest feedback about Crofton Court. We are really pleased to hear our new manager is making significant positive changes and will pass on all your comments to the team.
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Review of

St Peter's Court

from J R (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mam has been living in St Peter's Court she has been very happy living here the care staff/management have all went above and beyond the call of duty.They will go out of their way to make residents and family members feel welcome. The care my mam gets is amazing, I couldn't fault the care she
gets. Even down to cleaning/kitchen staff they all speak to you and make a fuss of my mam. This an excellent care home my mam is in, and I would recommend to family and friends.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's CourtThank you for your lovely review, your feedback will be passed to all our St Peters Court team.
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Review of

Seale Pastures House

from Rachel T (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Seale Pastures 7 months now. The staff are all very friendly and caring. The home is kept clean and mum's bedroom is too. The food is very good and the residents are well looked after. They hold events for family to join in which is very good. We have no concerns with mum being cared
for here, they keep us informed and up to date if there are any concerns. Overall, clean, friendly and homely where all are well looked after.
Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures HouseThank you for your lovely review, your feedback will be passed to all our Seale Pastures team.
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Review of

St Marks Court

from A P (Daughter of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad came here for nursing care from hospital. He has settled in so well and gets on with all the staff.
Staff are always friendly and willing to help in anyway they can.
Rooms and communal areas are spacious and clean.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your lovely review - your feedback will be passed to all our team.
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Review of

Alexandra House

from A H (Son of Resident) published on 13 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited unexpectedly yesterday and found my mother clean, tidy and comfortable. She has been bed patient for some time, and has been cared for very well, with no issues with skin or sores. My mother is an end of life patient, so to find her so at ease is a great comfort because of my job. I find myself
frequently in care homes and find Alexandra House both caring and aware of both residents and visitors, 10/10 every visit.
Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra HouseThank you for your lovely review - your positive feedback will be passed to all the team at Alexandra House.
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Review of

St Peter's Court

from Elaine M (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so lucky that St Peters Court has one room remaining when hospital advised that my mam could not return to independent accommodation. We had heard good things about St Peters. The work the staff do there is exemplary and always been happy to see mam and her family and go to great lengths to
meet her needs. They allowed us to bring furniture and soft furnishings from her previous flat, happy for you to visit any time- day or night. They also welcome my dog with open arms. Then the 100th birthday party they put on for her was wonderful. Thank you so much St Peters court.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's CourtThank you for your wonderful review and fantastic feedback - this will be passed to all the team.
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Review of

Moorfield House

from Emma W (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely father moved to Moorfield House at the end of October and stayed there for three months until he sadly passed away yesterday, 4th February 2026. I feel compelled to write this review as the care and attention my dad received from the without exception lovely residential care staff was second
to none. They were always professional and always compassionate. His health declined quite suddenly in the last week, and he was swiftly assessed and provided with an end of life pathway plan. The nursing staff were also warm and responsive, providing him with respectful and compassionate care until he passed away. I would not hesitate to recommend Moorfield house. Thank you, on behalf of my father and his family.
Reply from Francesca MacDuff-Varley, Marketing Manager at Moorfield HouseThank you for taking the time to leave such a lovely review. We are very sorry to hear about the loss of your father and are glad to have been both a comfort and help until the end. Your kind words will be passed to all the Moorfield House team.
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Awards / Recognitions (1)

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