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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Akari Care Ltd
Akari Care Ltd's care homes are dedicated to modern and person-centred care, taking on a wide range of personal care and nursing needs throughout their portfolio.

The homes look to make positive contributions to community life, working closely with local health services and the families of residents, while ensuring that each client has their own personal freedoms and lifestyle respected throughout the care package being practised by professionals.

Akari Care Ltd Locations (31)

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31 Care Homes owned by Akari Care Ltd
Charlton Court

Bristol Drive, Battle Hill Estate, Wallsend NE28 9RH 

7.6 50 reviews
"My Mum was a resident at Charlton Court for over a year. She died on 11th July 2025 and I stayed with her in the care home towards the…"   Read all 50 reviews
Location Type Care Home

Charlton Court Care Home in situated in the heart of the community in Wallsend, conveniently located close to local shops, the library and church. The friendly and lively staff aim to put a smile on everyone’s faces every day, engaging residents in… Read more about Charlton Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Palliative Care
  • 55 Rooms

Akari Care Ltd Reviews (1650)

9.2

Akari Care Ltd has a Group Review Score of 9.2 (9.210) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Akari Care Ltd must have a Review Score.

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Review of

St Marks Court

from M H (Son of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring and attentative and very approachable.
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Review of

St Marks Court

from Jacqueline C (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam is very happy and settled she loves all the staff and even other visitor nip in to say hello to her. She love to join in with the activies the girls are great!
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Review of

St Marks Court

from Lyn G (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother has been here 4 days in that time we feel she has settled well, comfortable and safe. Staff we have encountered have been very helpful, caring.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for your lovely feedback, we hope your mother continues to be happy at St Marks Court.
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Review of

St Marks Court

from Heather B (Daughter of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are welcoming and friendly. Always kind to my kids who visit with me. Management has changed frequently but I feel my dad is in good hands. My dad is not very open or able to explain his medical care here however from what I know, I have no concerns.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Marks CourtThank you for taking the time write your review, your positive feedback will be shared with all the team.
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Review of

Moorfield House

from David F (Husband of Resident) published on 12 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There is a delightful warmth to Moorfield House. Both the ambience of the home and the welcoming, supportive, and invariably positive attitude and approach of the staff. My wife settled quickly and comfortably. She is content with her room and appreciative of the care that she is shown.
Reply from Francesca MacDuff-Varley, Marketing Manager at Moorfield HouseThank you for your really lovely feedback about Moorfield House and our wonderful Colleagues - your kind words will be shared with all the team.
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Review of

Moorfield House

from R J (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam came to Moorfield House in March 2025, and I can honestly say she was welcomed with open arms. Most of the staff are brilliant, and mom can see that they take pride in caring for residents and also the manager who is amazing. Myself and my sister always feel very welcome when we come to visit
mam. I would recommend anyone looking for care for their mother, father etc to check out Moorfield House, it's a home with a heart!
Reply from Francesca MacDuff-Varley, Marketing Manager at Moorfield HouseWhat an incredible review to receive and such lovely words about our Moorfield House team, your wonderful feedback will be shared with them all.
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Review of

Moorfield House

from Josephine J (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always friendly and accommodating. I feel my mother is in the best hands. The Manager is always alert and proactive. The majority of carers are amazing and would have no hesitation recommending this home to family and friends.
Reply from Francesca MacDuff-Varley, Marketing Manager at Moorfield HouseThank you for your lovely review and kind words about Moorfield House - these will be shared with our Manager team.
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Review of

Crofton Court Residential Care Home

from Claire M (Relative of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family we believe Scott the new manager will do amazing. The home itself has fabulous staff but needs a deep clean & painted from top to bottom. Both of which I've addressed, been told will be done ASAP. It's great to see everyone happy, residents & staff. It wasn't for a little while, as a family
we see the changes coming. This settles us too. Treasure the fabulous staff.
Reply from Francesca MacDuff-Varley, Marketing Manager at Crofton Court Residential Care HomeThank you for taking the time to review Crofton Court and for the positive feedback, this will be passed to the new manager and all our team.
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Review of

St Peter's Court

from Yvonne M (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can highly recommend St. Peters Court. It is a very caring professional environment my mother resided there for two years and I couldn't ask for better care. The rooms are always clean, the staff are outstanding! There are daily activities which the residents are gently encouraged to participate in.
My mother passed away on the 4th October 2025 and the staff were very supportive towards me and my family. My mum was treated with care and dignity. Thank you St. Peters Court. Thank you to the manager Danielle, deputy Sophie and all staff.
Reply from Francesca MacDuff-Varley, Marketing Manager at St Peter's CourtPlease accept our condolences on the loss of your lovely mum and our heartfelt thanks for such a wonderful review of our St Peters Court Team. Your kind words and incredible 5-star feedback will be passed to all our team.
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Review of

Hilltop Lodge

from john y (Brother of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly satisfied with the service by staff and management alike, the home is in an ideal location to visit by either car being near the M1 motorway or serviced by a regular bus service locally, a very clean and tidy environment, all staff wonderfully obliging who will go the extra mile to help. Cant
praise you enough, thank you Hilltop Lodge.
Reply from Francesca MacDuff-Varley, Marketing Manager at Hilltop LodgeThank you for such a wonderful review and high praise for Hilltop Lodge - your feedback is very important to us and will be passed to all our team.
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Review of

Hilltop Lodge

from Kerry B (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has Alzheimer's, in June she had to move care homes due to an increase in her needs. Hilltop Lodge is the home we chose for her.
At the beginning of October my mum began to refuse food and drink, this is a regular pattern and as a result becomes unwell quickly with an infection. We ( the family)
have seen this many times now and have informed Hilltop of this pattern. On this particular occasion she became seriously ill very quickly. The staff all acted in my mums best interest. They were kind and attentive to both my mum ensuring she was comfortable and constantly checking on her for further signs of deterioration. Thankfully the Dr prescribed antibiotics and mum pulled through.
Staff on duty that particular night, took time out to listen and talk to me as I was upset and expecting the worst. Even though I know how busy the staff are, not once did I feel like it was a inconvenience to them to take time out to let me unload my fears.
Thank you.
Reply from Francesca MacDuff-Varley, Marketing Manager at Hilltop LodgeThank you for taking the time to write a review and share your experiences with us, we are really pleased your mum pulled through and your lovely feedback about the team will be passed to our Hilltop Lodge team.
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Review of

Alexandra House

from A A (Husband of Resident) published on 13 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, leaving has nothing to do with Alexandra House. The reason is that another care home is closer to our home.
Reply from Francesca MacDuff-Varley, Marketing Manager at Alexandra HouseThank you for your fantastic 5-star review of Alexandra House, this will be shared with all the team. We wish you all the best in the new home.
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Review of

Wallace House

from E T (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was resident in Wallace House Dunstan Gateshead between July August and part of September 2025. I have nothing but praise for the care and kindness shown to her during her stay there. The staff would involve as many residents as possible in the activities and mum always enjoyed her meals there
too.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wallace HouseThank you for your lovely review and feedback for our team at Wallace House, your wonderful feedback will be shared with all our Colleagues.
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Review of

Church House

from Samantha F (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was moved to Church House from a very big care home which there was a safeguard incident regarding my dad. Moved him to Church House felt like he was in a home with a family. The staff were very friendly and professional. I could phone up at any time and they supported our wishes. At the nd they
treated my dad with utmost care and dignity. I would recommend Church House. Excellent care home.
Reply from Francesca MacDuff-Varley, Marketing Manager at Church HouseThank you for your lovely review and feedback for our team at Church House, your wonderful feedback and recommendation will be shared with all our Colleagues.
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Review of

Prince's Court

from Suzanne T (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted about how Dad has settled into Prince's Court. I have been impressed at the care that Dad receives from the staff and how well they have got to know him and his needs. The whole team are always welcoming to me and my family, as well as our dog Hattie. Nothing has been too much trouble
to arrange. I am particularly over the moon that Prince's Court have facilitated my Dad being able to see my Mum who is in another care home each week. They realised that seeing Mum is vital for his wellbeing and prioritised this. Today I was able to book out a room to bring my mum's cousin and my mum to visit Dad. This was the first time the three of them had been together in years.
I know that Dad is safe and well cared for and this means so much. Thank you.
Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's CourtWhat an absolutely lovely review, thank you for taking the time for sharing this with us. Your fantastic feedback will be shared with all the Princes Court team.
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Review of

Ayresome Court Nursing Home

from A H (Daughter of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care of my dad - nothing was too much trouble. Staff from housekeeping to management were caring, considerate and professional. Highly recommend.
Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing HomeThank you for your wonderful review - your lovely feedback will be passed to all our Ayresome Court team.
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Review of

Lindsay House

from J P (Daughter of Resident) published on 31 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came into Lindsay House for two weeks after a recent fall to convalesce. Her room over looked the church and field she took pictures to make it homely for the duration of her stay. Food was freshly prepared on site and was of a high standard. All the staff were professional, polite, helpful
and very friendly, nothing was too much trouble. I would highly recommend Lindsay House.
Reply from Francesca MacDuff-Varley, Marketing Manager at Lindsay HouseThank you for your wonderful review - your lovely feedback will be passed to all our Lindsay House team.
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Review of

Wordsworth House

from Moira L (Wife of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband received very good care whilst living there for 5 months. All the staff showed warmth, respect and kindness to him and myself and his sons. Any issues I raised were addressed quickly and resolved. The senior staff were accessible at all times. I would recommend Wordsworth House to anyone
seeing a care home for relatives.
Reply from Francesca MacDuff-Varley, Marketing Manager at Wordsworth HouseThank you for the kind words and review of Wordsworth House, your feedback will be shared with all our team.
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Review of

Comfort House

from M R (Son of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great place where I know my Dad is safe and secure and well looked after, with great communication to me.
Reply from Francesca MacDuff-Varley, Marketing Manager at Comfort HouseThank you for your positive review and lovely feedback about Comfort House and our team. We are very happy to know you feel your dad is safe and secure in our care.
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Review of

Prince's Court

from Robert G (Power of Attorney of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Princes Court provided a friendly, caring and professional home for our dear friend. He required nursing care and was treat with dignity and respect throughout his time there. He was provided with a nice clean room with private facilities with appropriate safety measures in place.


Princes Court is

a bright and airy building with spacious corridors and handrails on either side, communal day rooms and gardens for residents and family to enjoy. Residents are encouraged to take part in their activities programme bringing them together. The meals are extremely good - all home cooked food - varied menus and enjoyed very much by our friend.


Our admiration and thanks go to all the staff in Princes Court from management to nurses, to all caring staff, the catering team and cleaners, all of whom do an amazing job.


In our opinion we would have no reservations about choosing this Care Home for your loved one.


Well done to Princes Court

Reply from Francesca MacDuff-Varley, Marketing Manager at Prince's CourtThank you for your wonderfully kind words about both our home, Princes Court, and our fantastic team that work there. Your fantastic scores and positive words mean a lot to everyone and will be passed to all the team.
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Awards / Recognitions (1)

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