9.2
Group Review Score
(the average from all locations with a review score)
Care Homes Owned by Hill Care
Hill Care is a respected North of England care home provider, delivering a service that is based around a combination of privacy, dignity and independence. The provider wants residents to feel as empowered as possible, at the same time as having permanent access to a skilled and friendly team.
The provider is currently registered as operating thirty-six care homes, all of which offer homely interiors and versatile care and nursing programmes. All care is tailored to personal need and Hill Care are committed to high standards of dementia care provision.
"From the very first day the staff were so warm and welcoming with my mum who has mixed dementia and to all the family. They are so caring…"
Read all 25 reviews
from £1,154 / week
64 Rooms
Location Type
Care Home
Halton View is a modern development built specifically for the clients in your local area. The home specialises in residential and dementia care, offering a selection of lounge areas and pleasant ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Hill Care Reviews (1628)
9.2
Hill Care has a Group Review Score of 9.2 (9.231) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hill Care must have a Review Score.
from D T (Wife of Resident) published on 18 June 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Everyone is very caring and helpful.
Reply from Christopher Hogan-Hind, Manager at Willowdene Care HomeThank you for this Dorothy it is lovely really appreciated we pride ourselves on supporting residents and relatives.
from S P (Friend of Resident) published on 17 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have visited a friend who is a resident. As a former care home employee I was very impressed by the staff approach and care of the residents. My friend has shown lots of encouragement where needed and apporapriate support.The home stands out as being very well maintained and presented. Exceptionally
clean and tidy. Plenty of staff at hand and very welcoming.
Reply from Mike English, Home Manager at Ingleby Care HomeThank you for taking the time to give such a lovely review of Ingleby Care Home which I have shared with the staff team. All reviews are important so that we can learn and improve when necessary
from A M (Brother of Resident) published on 16 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care my sister has received has been excellent at every level.
Nothing is too much trouble for the staff, and the level of activities that are organised for the residents is varied and stimulating. But no pressure to attend or partake.
Reply from Jenny Swimby, Home Manager at Lever EdgeThank you for giving your time to review us, we are delighted that you are happy with our services
from Vicky V (Daughter of Resident) published on 11 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I would like to say a big thank you to all the staff involved in our Dads care during the seven years Hazelgrove has been his home .
Words can not express how grateful we all are as a family for the love and care given to Ted , and also to our Mam, Sheila who spent most days visiting him until her
recent passing.
We were so touched by how you looked after us all during Dads final few days and also by the wonderful care and love you gave him.
Thank you all so much
Vicky, Fenton, Chris and Clare
from Susan N (Daughter of Resident) published on 9 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother in law moved into Aden Court a few months ago. From the start the staff were genuinely interested in her likes and dislikes, making a tailored care plan to acknowledge this. We were allowed to decorate her room to her taste and bring things from home to make it hers. Staff were always attentive
to her needs. We, as a family, feel very secure in the knowledge that she has been very well cared for. All staff were friendly and we were regularly asked if we needed anything. Despite my mother-in-law's declining health we were kept up to date on any changes, and things were actioned to improve the quality of her life. We are very grateful for this.
Reply from Lisa Boyd, Manager at Aden Court Care HomeThank you for your review, it was a pleasure looking after your mother in law & getting to know you both .
from Linda G (Daughter of Resident) published on 8 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
From the very first day the staff were so warm and welcoming with my mum who has mixed dementia and to all the family. They are so caring and it's reassuring to know mum is in safe hands. She settled in quickly 14 months ago and seems so happy there. We as a mums daughters would highly recommend the
home.
Reply from Daniella Bennett, Home Manager at Halton ViewThank you so much for your kind words this is great to hear and i am sure to hand this over to our team
from Julie W (Daughter of Resident) published on 8 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The team at Aden View have taken care of my mother who has dementia for 4 years to date and they have been excellent in every aspect showing compassion, attentiveness, patience and respect in all their dealings with her.
My mum is clearly very fond of the team and I have complete trust in them to
look after her welfare. It's a pleasure to visit Mum at Aden View, it's a lovely atmosphere and they genuinely feel like our extended family, I feel lucky to have her there.
Reply from Kimberley Mckay, Manager at Aden View Care HomeThank you so much for your kind and heartfelt review. It means a great deal to our team to know that you feel your mother is so well cared for over the past four years. Thank you for placing your trust in us and for taking the time to share your experience. We feel privileged to be part of your mother's journey.
from Michael S (Son of Resident) published on 8 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Pilling House is an excellent care home and I am very happy with my fathers care. The staff are really caring and friendly and supportive and the home is extremely well run. There's always plenty of activities going on for the residents and especially at Christmas.
Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care HomeThank you so much for your wonderful review, we are so grateful for your continued support, and look forward to your visits, I will be sure to pass on your thoughts to all the team, kindest regards from all the team at L&P.
from S J (Daughter of Resident) published on 5 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My overall impression of the home is warm and welcoming. The staff are friendly and attentive. Communication between staff and families is good. The staff treat the residents with care and compassion.
Reply from Tracy Keenan, Home manager at Longroyds & Pilling House Care HomeThank you for taking the time to give us feedback, and for the lovely comments, I will be sure to pass onto staff your review, and thank you for your continued support, love from all the team at L&P. X
from Jo B (Partner of Resident) published on 4 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My partner has been at Aaron Court since November 2023 and I am more than happy with the level of care he receives. All the staff are wonderful, very friendly and have made me feel welcome from the beginning. The staff take time to talk with residents and families and do a very difficult job very well.
They
have a lovely garden area and the food is always to a high standard.
Reply from Collette Gough, Registered Home Manager at Aaron Court Care HomeThank you for your review, we see our role as a privilege and thank you for trusting us with your loved ones care.
from M H (Wife of Resident) published on 3 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Made very welcome when my husband Keith first arrived from Norfolk. Also made to feel very comfortable when relatives and visitors arrive.
Reply from Fiona Hannah, Manager at Longmoor Lodge Care HomeThank you for your lovely review it is a pleasure supporting him and we love your visits. We value all feedback.
from Kay U (Daughter-in-law of Resident) published on 3 June 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I am writing to express my heartfelt gratitude for the exceptional care my mother-in-law received at Mandale House Care Home, especially in her final days. From her arrival, the staff treated her with kindness, ensuring she felt at home.
As she approached the end of her life, the compassion shown by
the caregivers was extraordinary. They prioritized her comfort and emotional well-being, providing reassurance during those difficult moments. Their attention to detail in her care made a significant difference.
The staff kept us informed and involved, allowing us to be present with her, which was invaluable. As we faced the sorrow of her passing, their empathy and support eased our burden immensely.
We are deeply thankful for the love and dignity they provided to my mother-in-law and our family. Mandale House Care Home is truly remarkable, and we highly recommend it for anyone seeking outstanding care for their loved ones. Thank you for the kindness you showed during this challenging time
Reply from Anita Clarkson, Manager at Mandale House Care HomeThank your for taking the time to share such a heart felt review. We are deeply touched by your kind words and are grateful that we were able to support your family during such an important and emotional time . Providing compassionate, dignified and person centred care is at the heart of everything we do Your appreciation will be shared with the whole team - Anita Clarkson
from Franceen W (Daughter-in-law of Resident) published on 2 June 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very clean, almost hotel like feel. The staff are all very caring and attend to residents needs. The staff are attentive with dad making sure he is happy, always looking smart. Dad enjoys living here, lots going on and enjoyable the whole experience for dad has been very good. He has settled well.
Reply from Zoe O'Neill, Registered Home Manager at The Laurels and The Limes Care HomeThank you very much for your kind words, I will be sure to let our team know. We are really pleased to hear your father has settled in and that you are happy with the care we are providing.
from K B (Daughter of Resident) published on 28 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Wonderful - Our parents are well cared for in a family atmosphere. All the team are fantastic and nothing is too much trouble. Both our parents have never looked so well. Our thanks to you all. Both our parents have Dementia - but different forms and the staff team, go above and beyond to support
their individual care needs.
Reply from John Drury, Manager at The Beeches Care HomeHi, Thank you for review your kind mean a lot to the staff
from C L (Relative of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I think the care home is brilliant it helps all residents that are in there care. The home is clean and tidy all the time and they do lots of activities that some of residents love they should also try get all residents that are not bed bound joining in
Reply from John Drury, Manager at The Beeches Care HomeThank you for your review I will inform the staff of your kind words
from Lesley C (Daughter of Resident) published on 26 May 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The staff were amazing getting our mother settled in on her discharge from a short stay in hospital. She has settled really well and is joining in on the majority of activities.
The home is set in beautiful grounds and the views from all the windows are trees and gardens which she can safely walk
around.
We are always made welcome on visits by all the staff and quickly brought up to date on what she has been up to.
A big thank you to all the staff for all your care and support.
Reply from Mike English, Home Manager at Ingleby Care HomeThank you for such a lovely review, it means a lot to the team who work so hard. Your mother is a joy to support and she has enjoyed joining in with the activities over the last few weeks. Thank you once again
from R B (Mother-in-law of Resident) published on 21 May 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The facilities' hospitality, staff, careworkers, nurses and support staff are very professional and show great care in their daily duties towards my mother-in-law. A permanent resident at the Willowden Hebburn on a daily basis, it is evident that all involved have great patience, show passion and pride
in their work. Well done to all involved, and a big thank you.
Reply from Christopher Hogan-Hind, Manager at Willowdene Care HomeWe appreciate this, we always aim to ensure that we provide the highest standard of care.
from Daniel L (Mother of Resident) assisted by family/friend published on 21 May 2026
Submitted via Postal Card • Report
Overall Experience3.0 out of 5
The home is run well. It is nice and clean and the staff are well mannered to their clients and visitors. I am waiting for a larger room as my wheelchair is fairly large due to my needs but the room I've got is nice just a bit tiny for the staff to manage to hoist easily. I am reasonably happy here.
I am also waiting for an adapted car and when it arrives my parents will be able to take me out more. At present I enjoy sitting in the courtyard when the weather is good. My parents like being there with me too.
Reply from Claire Allen, Manager at Springbank House Care HomeThank you for your review. It will be nice when the car arrives & you'll be able to join your family on days out.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hill Care to verify any information. View our terms and conditions.
Hill Care has an Enhanced Service – more info.