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Care Homes Owned by Welford Healthcare

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Welford Healthcare
Welford Healthcare operates several boutique care homes which have care and comfort firmly at the heart of everything that they do.

Welford care homes are largely purpose-built, offering residential care, nursing care, respite care as well as dementia care, all committed to delivering the highest standards of care.

Welford Healthcare's senior leadership team has more than 20 years of experience in operating quality care homes and improving them to ensure they are always homely and inviting.

Welford Healthcare Locations (35)

 - Browse 35 Care Homes owned by Welford Healthcare
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Langford Park Care Home
Langford Road, Newton St Cyres, Exeter EX5 5AG 
8.9 27 reviews
Langford Park Care Home, Exeter, Devon
"My mom has only been at Langford Park for 2 weeks, but in that time I have seen a significant improvement in her compared to her last home.…"   Read all 27 reviews
  • 35 Rooms
Location Type Care Home

Langford Park Care Home in Exeter provides a welcoming home for people who need care. Trained, compassionate staff give people personalised care in a supportive environment. Residents can ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Baily House Care Home
Botany Avenue, Mansfield NG18 5QN 
8.8 74 reviews
Baily House Care Home, Mansfield, Nottinghamshire
"My Father spent the last 5 months of his life living at Baily House.Despite his dementia he was able to tell us. how well looked after he…"   Read all 74 reviews
  • 68 Rooms
Location Type Care Home

Baily House Care Home is a modern, purpose built home which offers residential, dementia and respite care as well as palliative and end of life care services. As well as the team of care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Ivy Lodge
Briergate, Haxby, York YO32 3YP 
8.6 64 reviews
Ivy Lodge, York, North Yorkshire
"My mam Pauline, had carer's at home. Wasn't working well. Me mam decided herself she wanted to move into Ivy Lodge, which was recommended…"   Read all 64 reviews
  • 33 Rooms
Location Type Care Home

Ivy Lodge “where you feel at home… not in a home”: This is a motto at the heart of the home’s philosophy. A caring team understand how worrying and stressful it can be to move into a new home but ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Great Oaks Care Home
Poole Lane, Bournemouth BH11 9DP 
8.5 94 reviews
Great Oaks Care Home, Bournemouth, Dorset
"My mum was a resident at Great Oaks for a few weeks before her recent passing. The care and kindness the staff showed her was outstanding.…"   Read all 94 reviews
  • 80 Rooms
Location Type Care Home

Great Oaks is a beautiful and modern care home that is purpose-built to put your needs first. Great Oaks is set in a private woodland and the home boasts a beautiful courtyard and landscaped ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Eastfield Nursing Home
Hillbrow Road, Liss GU33 7PS 
8.1 2 reviews
Eastfield Nursing Home, Liss, Hampshire
"We are very happy with the care our uncle receives at Eastfield Nursing Home. The staff are kind, caring, and always treat him with dignity…"   Read all 2 reviews
  • 52 Rooms
Location Type Care Home

Eastfield Nursing Home is a dual registered nursing and residential home and they provide first class, 24 hour registered nursing care for the elderly who require either short or long term ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Welford Healthcare Reviews (2210)

9.4

Welford Healthcare has a Group Review Score of 9.4 (9.385) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Welford Healthcare must have a Review Score.

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Review of

Amber Wood

from Lorraine S (Daughter of Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Amberwood since March.
She went in completely bed ridden not being able to walk since early November.
The following day I walked in to see that Mum wasn't in bed so I went looking for her. Well I broke into tears of happiness as mum sat in an arm chair in the lounge.
Still not
able to walk and has her wheelchair She has adjusted well. She now joins in with activities. No longer alone in her bedroom anymore.
The Staff are lovely.
If we have any concerns we just go to see Stacie the Manager or Paula the Deputy.
They have arranged various appointments and working out a care plan that suits mums needs.
Amberwood has given myself a chance to become a daughter again and enjoy my visits always taking a cake to share with her and a cup of tea and Chat.
Thank you.
Reply from Lacey Patterson, Registered Manager at Amber WoodThank you for your kind words. We love having mum, the dogs, and the wider family here each day. Will share this lovely feedback with the team.
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Review of

Wellington Hall Care Centre

from Jan M (Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband has been in Wellington Hall, we have been very happy with his care. He is always treated with dignity. I particularly like the amount and variety of the activities provided. The food is good.
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Review of

Hamble Heights Care Home

from Annie B (Granddaughter of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan recently moved into Hamble Heights and the experience has been wonderful from the very beginning. From our first contact with Rachel and Alice, through to Nan settling in, everyone has been warm, kind and incredibly supportive. Any questions we have had have been answered quickly and openly,
making the whole process feel reassuring and well managed.
A special mention goes to Meenu, who always greets residents and families with a smile and treats everyone with genuine dignity, kindness and respect. Yvonne, the Activities Coordinator, brings such positivity and joy to the home and is clearly passionate about enriching residents' lives.
Moving a loved one into care is never an easy decision, but the team at Hamble Heights have given our family real peace of mind. We are so grateful for the care, compassion and support they have shown Nan and our family.
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Review of

Hamble Heights Care Home

from Anuszka W (Sister-in-law of Resident) published on 18 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited my brother's wife, and her home is beautiful. Everyone's so friendly, they made me tea and gave me biscuits, and even ice cream because it was super hot. They had a singer during lunch, great vibe and atmosphere. I even stayed longer than I planned, it just felt nice there. Well done Hamble,
I'll be visiting more often .
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Review of

Ashbourne Court Care Home

from Clare G (Wife of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came in here for 2 weeks respite care. He was very well looked after and all the staff were very friendly to him. He was very happy there. All his needs were seen to and I was kept up to date with any changes. I really can't fault anything about the care home. The manager was very attentive
and very supportive.
Reply from Rajesh Ayyappan, Home Manager at Ashbourne Court Care HomeGood afternoon
Thank you for the feed back and will pass the message to all team members
Many Thanks
Raj
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Review of

Eastfield Nursing Home

from S W (Niece of Resident) published on 16 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care our uncle receives at Eastfield Nursing Home. The staff are kind, caring, and always treat him with dignity and respect. It gives our family great peace of mind knowing he is so well looked after. Thank you to all the wonderful staff.
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Review of

Vale View Heights Care Home

from Kim W (Daughter-in-law of Resident) published on 15 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law came to Vale View Heights for palliative nursing care on a two week respite period, but after only four days decided that it was perfect for her and is now a permanent resident. The nurses, carers and all the staff are so friendly, compassionate and welcoming. The management of the
home is excellent and we now have peace of mind that my mother in law's health issues will be addressed quickly and she will be given 24 hour care. The home is set in peaceful surroundings, giving a calm and relaxing atmosphere. It's clean and bright and residents are able to bring their own furniture and personal belongings into their room to give a homely and comforting feel. We are very happy that she has settled in so well and so quickly.
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Review of

Park View Gloucester

from Marlene K (Respite Resident) assisted by family/friend published on 14 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was very welcoming. I wasn't left alone much which I liked. All of the staff were very kind and caring and patient. The food was very good, the cakes were lovely! I enjoyed my time in the garden too. I loved my room too, thank your to everyone woh made my stay so wonderful.
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Review of

Fairview Court Care Home

from Kim S (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the front door all the way through the home is caring and smiling people. A smile helps when you are having a hard time with your loved one. I have seen great respect for my mother ,my father and myself from all staff. People who stop their work to check if carers are ok and others help my mum
to settle in. Clean and tidy rooms and clothes cleaning very good and kind people who work there. Offered advice about name labels and gave me a leaflet when we looked around ,extremely helpful.
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Review of

Great Oaks Care Home

from Mandy H (Daughter of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Great Oaks for a few weeks before her recent passing. The care and kindness the staff showed her was outstanding. They dealt with her with much dignity and I will be extremely grateful to manage (Helen), and her staff. I cannot recommend this home enough.
Reply from Helen Lacey, Home Manager at Great Oaks Care HomeThank you so much for your lovely review - it was a pleasure to care for Mum, and she and your family will be much missed at the home.
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Review of

Vale View Heights Care Home

from J T (Friend of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcomed I entered the home, shown to friends room then offered a cup of tea and cake. Excellent care. Staff were caring and excellent I even recognised another patient who was a work colleague of my husbands the carer stopped and let me chat to the patient and said I would call on him again. Excellent
care. Lovely home.
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Review of

Oakdale Care Home

from Shirley B (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel so fortunate to have chosen this home for my dear mother. The care given during her final 2 years was outstanding also the support given to me during that difficult time.....outstanding.
Reply from Lesley Brock, General Manager at Oakdale Care HomeThank you so deeply for your kind words. It was a privilege for all of us here to care for your mother over the last two years and to get to know her so well.
We understand how challenging this period can be for families, and it means a great deal to hear that you felt supported during such a difficult time. Our team is dedicated to providing not just clinical care, but a true sense of home and comfort, and your feedback is the greatest reward we could receive.
We are thinking of you and your family.
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Review of

Argentum Lodge Care Home

from Anne S (Daughter of Resident) published on 9 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into the home to convalesce following a hip replacement. This was an urgent request as my father was not receiving good care in another care home. The care home staff were so responsive, helpful and caring and within 24 hours my father was welcomed into the home. Whilst the surroundings
were a little more basic , it was very clean and comfortable. The staff were absolutely amazing, professional , and considerate. Dad never had to wait more than a couple of minutes for his bell to be answered. Care was taken to ensure Dad had all the equipment he needed including a pressure relieving mattress. Staff were fully on board with Dads rehabilitation programme and were proactive with encouraging him to do his physio and go for assisted walks. The food was lovely and the care staff listened to any requests and made sure Dad had access to ice for his drinks. Family were made so welcome and we were always offered refreshments. Highly recommend this care home.
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Review of

Churchill House Care Home

from V P (Wife of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Churchill House is very good. My husband is cared for very well, he's been in there for 2 years now. All of the staff are very friendly, and check on my husband often, encouraging him to drink more, and bring or change food if he'd like something different. There's a happy atmosphere in there and the
staff seem to get on very well together. I always recommend it to other people.
Reply from Bryony Edenborough, Deputy at Churchill House Care HomeThank you for this wonderful review, we will share this with the whole team.
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Review of

Amber Wood

from Hilary R (Daughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I first contacted Paula at Amber Wood, she was so very helpful, kind and understanding. She arranged for my mum to be moved from our home to their care within 2 days and mum settled really well. The staff were wonderful with mum and we were very happy with the care she received. We would highly
recommend Amber Wood.
Reply from Lacey Patterson, Registered Manager at Amber WoodThank you for your feedback. We are pleased you were happy with everything during your time with us. I will ensure this is passed on to the team. Feel welcome to visit us anytime.
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Review of

Fairview Court Care Home

from Jacqueline T (Daughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum had 8 days respite in Fairview and enjoyed every minute.
All the staff were lovely and the care given was excellent.
Family and friends who visited were very impressed and should Mum go in for permanent care Fairview would be our first choice
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Review of

Wellington Hall Care Centre

from A K (Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have complex need that need a lot of specialise care and support . The home have provided me with excellent 1 to 1 support workers 24 hours a day. I have spent lots of hours having therapy from the resident dog Jarvis. I have nurse attending every seizure which can be up to 30 a day. There is excellent
entertainment and we recently had a visit from farm animal on wheels.
Without this home I would be lost and alone.
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Review of

Hamble Heights Care Home

from Margaret B (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prior to our father's admission to Hamble Heights, the manager visited him in hospital to meet him and also to speak to the nursing staff on the ward to assess his medical needs.
My sister and myself also visited Hamble Heights. We were shown the bedroom ensuite that our father would be staying in.
The residents' lounge, dining area and kitchen for that floor. It was explained that there was 24 hour access to visit, and when visiting, we could make ourselves a hot drink anytime.
Our father's stay at Hamble Heights was from September to December 2025. He very much liked the room that he was staying in. It had a large window and he could easily see outside. He was bedbound and receiving end-of-life care. He had a ripple mattress and was turned approximately every 2 hours, and in between these times, he was checked by a member of the care staff. His medical and care needs were very well taken care of by the nursing and care staff and visiting members of the local GP practice.
The cleaning staff came into his room every day and everywhere was kept very clean and tidy. The laundry staff delivered his laundered items back to his room. There were food choices on the menu that covered the needs of all the residents. It was good to see the manager walking about and doing regular checks, and maintenance was always readily available if required.
My sister and myself were always made to feel very welcome. The atmosphere was of a bright, friendly, happy and caring home.
We thoroughly recommend.
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Review of

Oakdale Care Home

from Andrea P (Daughter of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my Mum has only been a resident at Oakdale for a few weeks, we are astounded by the improvements in her wellbeing. She is so happy here and this gives us such peace of mind. Everything about this home is first class and we have found ALL staff so very caring to both Mum and ourselves as a family.
This really makes all the difference. What I have seen is that residents are treated as individuals and also treated with dignity and respect. Oakdale is like a 5* hotel. THANKYOU for making Mum shine again!!!
Reply from Lesley Brock, General Manager at Oakdale Care HomeThank you so very much for taking the time to share such beautiful feedback regarding your mother's stay with us at Oakdale. Reading your kind words has brought an immense amount of joy to our entire team.
Moving a loved one into care can be a time of great transition, so hearing that your mum is so happy and that you have peace of mind means the world to us. Our core mission is to ensure every resident is treated as an individual, with the utmost dignity and respect, so it is incredibly rewarding to know this shines through in our daily care.
I will be absolutely delighted to pass your wonderful comments along to ALL the staff here. Knowing they have made such a positive difference and helped your mum "shine again" is the highest praise they could possibly receive.
Thank you again for your kind words and for being such a wonderful part of our Oakdale family.
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Review of

Somerleigh Court Nursing Home

from John H (Nephew of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
My Uncle was a resident for almost 2 years and he passed away in the home in March 2026, having been put in End of Life care by his GP. The last few days of my Uncle's life were traumatic because there was a delay in the home collecting the prescription from the pharmacy causing unnecessary suffering.
As
we live locally and visited very regularly, we were able to see at first hand the decline in standards and lack of staff since Welford Healthcare took over.
Management failed to act on several requests to move the TV in our Uncle's room to a place where he could see it, especially as he was totally deaf. No restrictions were put on another resident who was sometimes aggressive from entering out Uncle's room whenever she wanted.
We received no condolences until we mentioned the fact to a member of staff.
The final bill included 7 days notice that contradicts advice given by the Competitions and Markets Authority, and we had that changed.
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Awards / Recognitions (2)

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