Advinia Healthcare Ltd | 36 Care Homes

Review of
Newcarron Court Care Home
from A C (Son of Resident) published on 8 December 2025 Submitted via Postal Card • Report

Overall Experience

From Day 1 my mum was treated very well. Staff asked many questions to find out what my mum needed to help her stay be more comfortable. Room always clean and tidy plus food was always a good standard and plenty of choices.
Hazel in the office always communicated with us and all staff very helpful

and friendly.
Thanks for all he help with my mm.

Reply from Paul Lawson, Head of Sales and Marketing at Newcarron Court Care Home

Thank-you very much for your review and on behalf of the whole team we send out very best wishes to you and all the family.

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Review of
Stonedale Lodge Care Home
from Angela T (Daughter of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

The staff are lovely and caring,my mum is on Clifton unit and it is immaculate.i would say that you could eat your dinner of the floor in my mum's room,the unit is spotless and I have no concerns about the Care my mum receives,fantastic.

Reply from Paul Lawson, Head of Sales and Marketing at Stonedale Lodge Care Home

Thank-you very much for your review and positive feedback. We are thrilled that you are so please with the care your dear mum receives at Stonedale and will share your kind comments with the team in…read more

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Review of
Hill View Care Home
from Stuart M (Friend of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

My experience is very satisfactory. This is the best home I have been in. If ever I need care, it would be like this, excellent in every way.
This home is like a hotel, top class.
Previously, I worked in 2 care homes. They could not compare to this one. Thank you.

Reply from Moira Roberts, Home Manager at Hill View Care Home

The whole team are delighted by your very kind words. Thank you very much.

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Review of
Braemount Care Home
from J B (Granddaughter of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Very homely and welcoming. Always something going on to entertainment the residents. Staff are lovely and caring. School children coming in to see the residents is great. Residents are always clean and kept well.

Reply from Paul Lawson, Head of Sales and Marketing at Braemount Care Home

Thank-you very much for sharing your positive experience at Braemount. Best wishes

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Review of
Braemount Care Home
from Clare G (Granddaughter of Resident) published on 20 November 2025 Submitted via Website • Report

Overall Experience

The staff and services here are absolutely amazing. My gran is socially active, engaged, well fed and is presentable any time I've visited. The staff are so personable, kind and attentive to the people living there. I can rest easy knowing my gran is being well looked after. It was also my grans birthday

recently and they went above and beyond to make it a great day for her. It is always warm and welcoming with a family atmosphere.

Reply from Paul Lawson, Head of Sales and Marketing at Braemount Care Home

Thank-you so much for your lovely review and we are delighted to hear that you enjoyed your dear gran's birthday celebrations recently. One of our main objectives is for families to feel reassured…read more

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Review of
Braemount Care Home
from Elizabeth H (Daughter of Resident) published on 18 November 2025 Submitted via Postal Card • Report

Overall Experience

My 81 year old mum was moved to residential care in Sep 2025. My mum was very aprehensive and worried. The staff have been exceptional in helping my mum feel welcome and settled. They take the time to make sure my mum, who is very quiet, participates in the activities. I feel my mum is benefiting from

the company & care she is receiving. And is a totally different person. :)

Reply from Paul Lawson, Head of Sales and Marketing at Braemount Care Home

Thank-you so much for sharing your positive experience and it is wonderful that your dear mum is doing so well and enjoying living at Braemount. Best wishes.

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Review of
Braemount Care Home
from Jacqualine F (Friend of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

Came to the Halloween party with all the family on Friday 31st of October it was a fabulous night great entertainment by all and the staff at made everyone welcome again another great night well done to everyone you are all amazing

Reply from Paul Lawson, Head of Sales and Marketing at Braemount Care Home

Thank-you for coming along and we are thrilled that you enjoyed the event. Best wishes.

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Review of
Maycroft Residential Care
from A M (Son of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

Maycroft has a very welcoming family attitude to both residents and families of resident. Maycroft have friendly easy to talk to staff who can liase with relatives of residents well. Maycroft has very nice well fitted rooms which look clean and well presented. The management at Maycroft try to involve

you in the care and life of the resident and tell you what's going on as much as possible . On the whole it's a good well maintained home with good staff who care for your loved one.

Reply from Paul Lawson, Head of Sales and Marketing at Maycroft Residential Care

Thank-you very much for your r3eview and kind words which we will share with the team. Best wishes

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Review of
Norwood Care Home
from K S (Wife of Resident) published on 13 November 2025 Submitted via Website • Report

Overall Experience

My husband has been in Norwood for some months now and I am extremely happy with the care he is receiving.All the staff, management, carers, nurses, housekeepers, kitchen and maintenance staff, provide a level of care which goes beyond their remits. He is treated with dignity and compassion and his

health is well looked after. If I have any concerns about him the manager and carers are happy to talk them through with me. He is encouraged to take part in daily activities and I have the opportunity to join him for monthly lunches in the Bee Kind cafe and at regular entertainment.
I have peace of mind knowing he is being well cared for and am so glad I listened to the friends who told me about Norwood. I would highly recommend it to anyone looking for a care home for their loved ones.
K S

Reply from Sue Mackle, Home Manager at Norwood Care Home

Thank you so much for your kind words and we are glad that both you and your husband are happy.

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Review of
Roberttown Care Home Ltd
from S W (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

The care home is very well run by Marie.
All the staff are caring and compassionate.
The food is of a good standard and there are varied menus everyday.
Mum is thriving and happy at the home and has a nice room with a view.

Reply from Paul Lawson, Head of Sales and Marketing at Roberttown Care Home Ltd

On behalf of all the team, thank-you very much for your review and for sharing your positive experience at Roberttown. Best wishes

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Review of
Parklands Court Care Home
from Barrie A (Husband of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

I'm very pleased with the way that my wife has been looked after. The staff are absolutely brilliant and dedicated. I'm really pleased that I chose Parklands Court, knowing I can go home and know that I'm leaving her in good hands.

Reply from Paul Lawson, Head of Sales and Marketing at Parklands Court Care Home

We are delighted that you feel reassured that your dear wife is being well cared for at Parklands Court. Thank-you for your review and we send our very best wishes.

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Review of
Roberttown Care Home Ltd
from Martyn L (Son of Resident) published on 10 November 2025 Submitted via Website • Report

Overall Experience

Overall a decent experience, mum has been generally well looked after.

Staff are very good and interested in residents families however there does seem to be more agency staff than when mum arrived. This can lead to a lack of continuity in knowledge about residents needs, especially if there are medical

issues ongoing.

We have noticed that staff spend a lot of time on their phones, even when there are jobs to be done, eg clearing the tables after meals, residents waiting for the bathroom etc. It doesn't give a good impression.

The food and accommodation are very good and we genuinely feel that mum is well cared for. Thank you.

Reply from Paul Lawson, Head of Sales and Marketing at Roberttown Care Home Ltd

Thank-you very much for your review and feedback. We are delighted to hear that you and the family feel that your dear mum is being well cared for. We acknowledge that we sometimes use agency staff to…read more

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Review of
Madeira House Residential Care Home
from Emma F (Daughter of Resident) published on 6 November 2025 Submitted via Website • Report

Overall Experience

My brother and I have today been to celebrate my father's 80th birthday.
Julie and her team have ensured he was clean, dressed and comfortable in the lounge for our arrival and then made a lovely fuss of him for his birthday.
Julie, Ryan and the chef (apologies I have forgotten his name) really

stood out to us and we are both so grateful for your care of our Dad. He is so vulnerable with his frailty and dementia, and we know that he can be very challenging, so thank you to you all - today and every day xxx
Emma and Neil xx

Reply from Jack Titterton, Home Manager at Madeira House Residential Care Home

Thanks so much for the review. Your dad is part of our Madeira House Family and working with you and your brother to ensure that he reached his milestone of sitting out for his birthday made…read more

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Review of
Priory Residential Home Ltd
from J S (Wife of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

After a shaky start, down to my husband, not the home, he settled in well. I phoned every day and spoke to different members of staff who were all very kind and happy for me to call and give a report on his welfare.

Reply from Paul Lawson, Head of Sales and Marketing at Priory Residential Home Ltd

We are verry grateful for your review and feedback. It's great to see your dear husband making such great progress and truly feeling at home in The Priory. Best wishes.

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Review of
Norwood Care Home
from S M (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My dad, who had Alzheimer's was in Norwood for just over a year and was very well looked after. The staff were always cheerful and helpful, and I knew that my dad was being well cared for as the staff seemed to know him well. When my dad was receiving end of life care, everyone treated him with respect

and dignity and as a family we were very touched by the compassion and kindness we were shown when he passed away. A huge thank you to everyone!

Reply from Sue Mackle, Home Manager at Norwood Care Home

Thank you for your review. Your Dad is missed by all the staff

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Review of
Norwood Care Home
from Margaret K (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum has settled in very well to Norwood and is always treated with care and respect. I particularly like the fact that the care staff team has remained the same since admission and they are always friendly and approachable.

Reply from Sue Mackle, Home Manager at Norwood Care Home

Hi Margaret
We are so glad your Mum has settled in so well. thank you for your continued support

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Review of
Mill View Care Home
from Joanne S (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Martine House - When visiting my dad, he seems happy and relaxed here. The staff always makes us feel welcome when we come to visit him. I can't comment on the activities as we have not been when they have been doing any.
It is a lovely place and I am happy to have my wonderful Dad in a place where

he is being looked after.

Reply from Paul Lawson, Head of Sales and Marketing at Mill View Care Home

Lovely to hear that your dad is so happy and that you feel reassured that he is being well looked after. Thanks so much for your feedback and review. We now have 2 new wellbeing and activity…read more

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Review of
Braemount Care Home
from Carol L (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

As a visitor we have been made welcome, and encouraged to join in activities.
Rooms are of a good standard.
Early days for us as yet, as Mum is still settling in, which is a huge step/change in her life this far.

Reply from Paul Lawson, Head of Sales and Marketing at Braemount Care Home

Thank-you very much for your review and we are delighted to hear that you are pleased with the care and services offered at Braemount. Whilst it's still early days, we are pleased with how well your…read more

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Review of
Mill View Care Home
from Diane O (Niece of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

All her years at Atlas and Albion House. We highly recommend Atlas House for the superb care they take of my beloved auntie under the excellent leadership of Julie and at weekends, Afif. Staff are always kind, caring to my auntie. I know she is at peace living there. We are more thankful to them than

they will ever know. They restore my faith in humanity. They are Angels. I pray God blesses each one of them.

Reply from Paul Lawson, Head of Sales and Marketing at Mill View Care Home

Thank-you so much for your review and for your very kind compliments about the staff team. We are thrilled that you are so pleased with the care your dear Auntie receives. Best wishes

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Review of
Norwood Care Home
from Elaine M (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

My Mum has been in Norwood now for a few months, we moved her from another care home where she had been for a few weeks which wasn't suitable, this has definitely been the best move for my Mum. The staff at this care home are the best, the care and attention they give to my Mum is fabulous, her mind

is kept active with daily activities and they also have entertainment that come to the home some weekends and afternoon tea for the residents and their families. I love the social media posts (you can opt out of this) this brightens my day when I see what my Mum has been doing that day as I can't manage to visit every day. My Mum is treated with dignity and I cannot fault the care she has been given by the fabulous staff!

Reply from Sue Mackle, Home Manager at Norwood Care Home

Thank you Elaine for your kind words. We are so glad your Mum has settled and is happy.

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Care Homes Owned by Advinia Healthcare Ltd

Advinia Healthcare Ltd Locations (36)

Advinia Healthcare Ltd Reviews (2347)

Newcarron Court Care Home

Stonedale Lodge Care Home

Hill View Care Home

Braemount Care Home

Braemount Care Home

Braemount Care Home

Braemount Care Home

Maycroft Residential Care

Norwood Care Home

Roberttown Care Home Ltd

Parklands Court Care Home

Roberttown Care Home Ltd

Madeira House Residential Care Home

Priory Residential Home Ltd

Norwood Care Home

Norwood Care Home

Mill View Care Home

Braemount Care Home

Mill View Care Home

Norwood Care Home

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