Advinia Healthcare Ltd | 36 Care Homes

Review of
Priory Residential Home Ltd
from J S (Wife of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

After a shaky start, down to my husband, not the home, he settled in well. I phoned every day and spoke to different members of staff who were all very kind and happy for me to call and give a report on his welfare.

Reply from Paul Lawson, Head of Sales and Marketing at Priory Residential Home Ltd

We are verry grateful for your review and feedback. It's great to see your dear husband making such great progress and truly feeling at home in The Priory. Best wishes.

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Review of
Norwood Care Home
from S M (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

My dad, who had Alzheimer's was in Norwood for just over a year and was very well looked after. The staff were always cheerful and helpful, and I knew that my dad was being well cared for as the staff seemed to know him well. When my dad was receiving end of life care, everyone treated him with respect

and dignity and as a family we were very touched by the compassion and kindness we were shown when he passed away. A huge thank you to everyone!

Reply from Sue Mackle, Home Manager at Norwood Care Home

Thank you for your review. Your Dad is missed by all the staff

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Review of
Norwood Care Home
from Margaret K (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

My mum has settled in very well to Norwood and is always treated with care and respect. I particularly like the fact that the care staff team has remained the same since admission and they are always friendly and approachable.

Reply from Sue Mackle, Home Manager at Norwood Care Home

Hi Margaret
We are so glad your Mum has settled in so well. thank you for your continued support

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Review of
Mill View Care Home
from Joanne S (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card • Report

Overall Experience

Martine House - When visiting my dad, he seems happy and relaxed here. The staff always makes us feel welcome when we come to visit him. I can't comment on the activities as we have not been when they have been doing any.
It is a lovely place and I am happy to have my wonderful Dad in a place where

he is being looked after.

Reply from Paul Lawson, Head of Sales and Marketing at Mill View Care Home

Lovely to hear that your dad is so happy and that you feel reassured that he is being well looked after. Thanks so much for your feedback and review. We now have 2 new wellbeing and activity…read more

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Review of
Braemount Care Home
from Carol L (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

As a visitor we have been made welcome, and encouraged to join in activities.
Rooms are of a good standard.
Early days for us as yet, as Mum is still settling in, which is a huge step/change in her life this far.

Reply from Paul Lawson, Head of Sales and Marketing at Braemount Care Home

Thank-you very much for your review and we are delighted to hear that you are pleased with the care and services offered at Braemount. Whilst it's still early days, we are pleased with how well your…read more

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Review of
Mill View Care Home
from Diane O (Niece of Resident) published on 3 November 2025 Submitted via Postal Card • Report

Overall Experience

All her years at Atlas and Albion House. We highly recommend Atlas House for the superb care they take of my beloved auntie under the excellent leadership of Julie and at weekends, Afif. Staff are always kind, caring to my auntie. I know she is at peace living there. We are more thankful to them than

they will ever know. They restore my faith in humanity. They are Angels. I pray God blesses each one of them.

Reply from Paul Lawson, Head of Sales and Marketing at Mill View Care Home

Thank-you so much for your review and for your very kind compliments about the staff team. We are thrilled that you are so pleased with the care your dear Auntie receives. Best wishes

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Review of
Norwood Care Home
from Elaine M (Daughter of Resident) published on 30 October 2025 Submitted via Website • Report

Overall Experience

My Mum has been in Norwood now for a few months, we moved her from another care home where she had been for a few weeks which wasn't suitable, this has definitely been the best move for my Mum. The staff at this care home are the best, the care and attention they give to my Mum is fabulous, her mind

is kept active with daily activities and they also have entertainment that come to the home some weekends and afternoon tea for the residents and their families. I love the social media posts (you can opt out of this) this brightens my day when I see what my Mum has been doing that day as I can't manage to visit every day. My Mum is treated with dignity and I cannot fault the care she has been given by the fabulous staff!

Reply from Sue Mackle, Home Manager at Norwood Care Home

Thank you Elaine for your kind words. We are so glad your Mum has settled and is happy.

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Review of
Hammerwich Hall Care Home
from G M (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

Mom has settled down nicely, and your care has been excellent. The only concern I have is when she presses the buzzer, it is never answered very promptly! You have a problem with weekend employment.

Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care Home

Fantastic that your mom has settled in so well and that you and the family feel happy and re-assured about the care she is receiving at Hammerwich Hall. We had an issue one weekend with the call…read more

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Review of
Hammerwich Hall Care Home
from Andrew P (Son of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

Mom 93, was being cared for at home twice a day carers until mid July 2025. At home, she was becoming withdrawn and increasingly in need of fulltime care.
After moving into care in July, there has been a total transformation. Mom is now engaging and back to her normal self. She accepts and appreciates

the care given. Well done Hammerwich Hall, what a transformation. Thank you.

Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care Home

Thank-you so much for your review and for sharing your positive experience. We are absolutely thrilled to have been able to assist your dear mom and help her to regain her confidence and good spirits.…read more

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Review of
Hammerwich Hall Care Home
from Karen T (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

My Mother entered Hammerwich Hall in February this year. Initially it was a respite stay but it was quickly apparent she was no longer safe to return home.
To begin with she was unsettled but the carers and management have worked so hard to build her confidence and make her feel part of the family

within the home.
This isn't a purpose built facility which adds to the homely appeal. The carers are invested in their roles and the residents treating them with affection and respect.
I don't believe we could have chosen a better place for Mom to be, she is safe, cared for and living with dignity as her needs have increased.
Mom moving to Hammerwich Hall has given me a peace of mind I haven't felt in many years.
Thank you.

Reply from Paul Lawson, Head of Sales and Marketing at Hammerwich Hall Care Home

Thank-you so much for your review and positive feedback. We are thrilled that your dear mother has settled in to Hammerwich Hall and that you and the family feel reassured that she is being well cared…read more

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Review of
Deanfield Care Home
from Karen A (Daughter of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

My dad arrived at Deanfield following a serious fall (broken hip) and a prolonged stay in hospital. In addition he has (and continues to deal with) other significant health conditions. His condition in just a few weeks has improved significantly. He is looked after by a kind and caring ream who are

clearly committed to ensuring all care needs are met with attention and profesisonalism. More importantly me, and my mum (who visits daily), are treated with dignity and respect and they are able to share meaningful time together. This is priceless to me.

Reply from Paul Lawson, Head of Sales and Marketing at Deanfield Care Home

Thank-you so much for your lovely review. We are thrilled that your dear dad is enjoying living at Deanfield and that you are so pleased with the care that he receives. Best wishes.

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Review of
Braemount Care Home
from Daniel A (Son of Resident) published on 22 October 2025 Submitted via Website • Report

Overall Experience

We are incredibly grateful for the wonderful care our dad receives ]. The staff are exceptionally kind and attentive, always ensuring he's okay, especially with his dementia. Their dedication and support have made him feel truly at home, and we honestly don't know what we'd do without them! Thanks

"

Reply from Paul Lawson, Head of Sales and Marketing at Braemount Care Home

Thank-you so much for your review and kind words. We are delighted that you and the family feel reassure that your dear dad is being well cared for. Best wishes

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Review of
Braemount Care Home
from Scott F (Grandson of Resident) published on 22 October 2025 Submitted via Postal Card • Report

Overall Experience

My papa (hugh) is well kept and looked after with such dignity. We know he is safe, comfortable and thriving in an environment that feels like home. He loves the staff and speaks fondly of them all. They've built a bond with him that means alot to us.
From the engaging activities to the daily routines

everything is done with care an d kindness. It gives out family such peace of mind knowing hes in a place where he's happy and respected. Thankyou to everyone at braemount care home for taking the best care of our much loved papa.

Reply from Paul Lawson, Head of Sales and Marketing at Braemount Care Home

Thank-you so much for your lovely review. We are thrilled that your dear papa is enjoying living at Braemount so much and that you and the family feel reassured that he is being well cared for. Best…read more

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Review of
Bishop's Cleeve Care Home
from W R (Daughter of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

A very welcoming and friendly care home. My dad has had several admissions for respite care. He appears settled and the environment is good. He is always clean and appears to be given good support.

Reply from Philip McAllister, Customer Relations Manager at Bishop's Cleeve Care Home

Thank you very much for taking the time to share your kind feedback. We are delighted to hear that your dad feels settled and well supported during his respite stays with us. It has been a real…read more

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Review of
Haydale Care Home
from A P (Son of Resident) published on 20 October 2025 Submitted via Website • Report

Overall Experience

My mum has been in this facility for a while and i think it's great the staff are excellent with the residents very helpful and friendly and professional the events team are great they do a lot with the residents to keep them busy during the day and keep everyone updated on social media with photos

the management are very friendly and helpful aswell they answer any questions you have promptly.

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Review of
Madeira House Residential Care Home
from Alyson H (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report

Overall Experience

Unfortunately, my father was only in Madeira House for a short time. However, during this time the staff showed great care, concern and compassion. They tended to all of his needs. I was so pleased I had made the correct decision choosing this home.
Many thanks to Julie and all the staff.

Reply from Julie Esprit, Home Manager at Madeira House Residential Care Home

Thanks Alyson for your feedback. Your dad although in the home for such a short time made an impact on all who attended to him. We continue to promote person centred care within Madeira House Care…read more

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Review of
Norwood Care Home
from W H (Daughter of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

I was very worried about my mum and dad going into a care home as they both have Alzheimer's, and I knew it would be a whole new, different lifestyle for them. I needn't have worried, the staff and care they have received has been great, and although my mum is taking time to settle, the staff have been

great with her. I can have peace of mind that they are well looked after with care and compassion.

Reply from Sue Mackle, Home Manager at Norwood Care Home

Hi WilmaI am so glad that you have peace of mind. It is a pleasure caring for your parents.

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Review of
Madeira House Residential Care Home
from Kathleen C (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

Maderia House is very clean. The staff are exceptional, friendly, helpful and interact well with residents.
My father is happy, always clean and well presented. He likes it at Madeira. I am happy to see him settled and well cared for. Living overseas, it is a relief to me to know he is happy.

Reply from Julie Esprit, Home Manager at Madeira House Residential Care Home

Thanks for the positive feedback. We are pleased that your visit was a positive experience for both you and your dad. We appreciate the feedback and where we have not attained 5 stars, we will…read more

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Review of
Haydale Care Home
from A C (Sister of Resident) published on 10 October 2025 Submitted via Website • Report

Overall Experience

Haydale is a lovely comfortable home from home. Staff are lovely friendly and approachable. The entertainment team do an amazing job and interaction with residents are great to keep residents active and happy.

Reply from Richard Catahan, Home Manager at Haydale Care Home

Thank you so much for your kind words which I will pass on to the staff. It is a pleasure and a privilege to be able to care for our residents and your comments about them being comfortable and happy…read more

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Review of
Norwood Care Home
from James M (Husband of Resident) published on 10 October 2025 Submitted via Postal Card • Report

Overall Experience

Satisfied so far.

Reply from Paul Lawson, Head of Sales and Marketing at Norwood Care Home

Thank-you very much for your feedback and we are glad that we are meeting your expectations. Best wishes.

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Care Homes Owned by Advinia Healthcare Ltd

Advinia Healthcare Ltd Locations (36)

Advinia Healthcare Ltd Reviews (2336)

Priory Residential Home Ltd

Norwood Care Home

Norwood Care Home

Mill View Care Home

Braemount Care Home

Mill View Care Home

Norwood Care Home

Hammerwich Hall Care Home

Hammerwich Hall Care Home

Hammerwich Hall Care Home

Deanfield Care Home

Braemount Care Home

Braemount Care Home

Bishop's Cleeve Care Home

Haydale Care Home

Madeira House Residential Care Home

Norwood Care Home

Madeira House Residential Care Home

Haydale Care Home

Norwood Care Home

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