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carehome.co.uk Top 20 Care Home Awards 2020

carehome.co.uk Top 20 Care Home Awards East of England 2020


These awards are based on reviews from residents, service users, and their families and friends. Read more about the carehome.co.uk 2020 Awards

Winners ordered alphabetically

Alderwood Care Home
39 Essex Hall Road, Colchester CO1 1ZP
10 105 reviews
Alderwood Care Home, Colchester, Essex
"Mum has been here since January and has settled in so very well, she participates in all the activities and especially enjoys the Friday…"  Read all 105 reviews
  • 65 Rooms
Group/Owner Carebase

Alderwood Care Home provides award-winning, person-centred residential, nursing and dementia care from a skilled and passionate team. Rated as ‘Outstanding’ by the Care Quality Commission* (CQC), it ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Alexander Court
21 Raymond Street, Thetford IP24 2EA
9.6 86 reviews
Alexander Court, Thetford, Norfolk
"Today was my mums 80th birthday. She has been living with dementia at Alexander court now for the last 5 years. I was amazed by the efforts…"  Read all 86 reviews
  • from £1,250 / week
  • 47 Rooms
Group/Owner Holmwood House Holdings

Alexander Court offers residential, dementia and respite care in the historic market town of Thetford, Norfolk. Managed by Holmwood Holdings, the home provides peaceful communal areas both indoors ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
Ambika Lodge Care Home
28 Edith Road, Canvey Island SS8 0LP
9.6 36 reviews
Ambika Lodge Care Home, Canvey Island, Essex
"I am finding it difficult to find the words that adequately convey my gratitude to all the staff for the care given to my sister. She has…"  Read all 36 reviews
  • from £1,500 / week
  • 21 Rooms
Group/Owner Umika Homes

Ambika Lodge Care Home has been awarded the 'Top 20 Award' for Care Homes recommended in the East of England for 2019 and now 2020. This family orientated care home is owned and operated by three ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Brandon Park
Brandon Country Park, Bury Road, Brandon IP27 0SU
9.7 87 reviews
Brandon Park, Brandon, Suffolk
"I would not hesitate to recommend the Maple Memory Centre at Brandon Park for your loved one. My mum has been a resident for over 12…"  Read all 87 reviews
  • from £1,395 / week
  • 65 Rooms
Group/Owner Stow Healthcare Group

Brandon Park is a trusted care home providing high-quality residential, nursing and specialist dementia care within a safe, supportive and thoughtfully designed environment. Care is centred on the ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Broadlands
Borrow Road, Oulton Broad, Lowestoft NR32 3PW
9.7 69 reviews
Broadlands, Lowestoft, Suffolk
"Broadlands is a lovely place to come and visit my relative, friendly happy staff, well maintained, clean, they involve everyone in lots of…"  Read all 69 reviews
  • from £959 / week
  • 52 Rooms
Group/Owner Greensleeves Care

Broadlands care home in Oulton Broad, Lowestoft, is a charming care home rated Outstanding by the care industry regulator Care Quality Commission. The home is owned and operated by Greensleeves Care, ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
Burgh House
Burgh House High Road, Burgh Castle, Great Yarmouth NR31 9QL
9.5 103 reviews
Burgh House, Great Yarmouth, Norfolk
"Mum suffers from Alzheimer's and she has been a resident of Burgh House since June 2024. From day one, I found the home to be well run,…"  Read all 103 reviews
  • from £1,200 / week
  • 53 Rooms

Burgh House is a two-storey building set in the rural landscape of coastal Norfolk and ensures residents lead as full a life as possible in a warm, friendly and caring environment. The single and ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
Davers Court
Shakers Lane, Bury St Edmunds IP32 7BN
9.9 142 reviews
Davers Court, Bury St Edmunds, Suffolk
"I cannot praise the staff at Davers Court highly enough. They cared for my mother from September 2025, during what turned out to be the…"  Read all 142 reviews
  • from £1,733 / week
  • 60 Rooms
Group/Owner Care UK

Davers Court care home in Bury St Edmunds, Suffolk, is a modern, purpose-built facility that provides residential, dementia and short-term respite care for older people in beautiful ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
The Dell Care Home
45 Cotmer Road, Oulton Broad, Lowestoft NR33 9PL
9.3 65 reviews
The Dell Care Home, Lowestoft, Suffolk
"My dad was admitted to the home in January after breaking his hip and being diagnosed with vascular dementia. From the moment we stepped in…"  Read all 65 reviews
  • from £1,375 / week
  • 40 Rooms
Group/Owner Wellbeing Care Ltd

The Dell is an award-winning care home situated in Oulton Broad, Lowestoft, dedicated to a versatile and professional service that is dictated by the residents' requirements. A homely environment ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Excelcare Etheldred House
Clay Street, Histon, Cambridge CB24 9EY
9.9 145 reviews
Excelcare Etheldred House, Cambridge, Cambridgeshire
"I have seen many care homes since Patricia was diagnosed, and Etheldred is rated by far the best. Family team members.…"  Read all 145 reviews
  • from £1,650 / week
  • 85 Rooms
Group/Owner Excelcare

Etheldred House is a purpose-built care home, providing nursing and residential person-centred care to adults aged 65+ including those living with dementia. The care home, which offers long term ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Gables
1 East Park Street, Chatteris PE16 6LA
Top 20 carehome award certificate
10 85 reviews
The Gables, Chatteris, Cambridgeshire
Top 20 carehome award certificate
"My sister is very happy enjoys the food and entertainment has made some friends and the staff are very friendly and helpful generally all…"  Read all 85 reviews
  • from £1,100 / week
  • 49 Rooms
Group/Owner Black Swan Care Group

The Gables care home is situated in the market town of Chatteris, 24 miles from Cambridge, 20 miles from Peterborough and 12 miles from Huntingdon. The team provide short-term, respite and longer ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
Kathryn Court
84 Ness Road, Shoeburyness, Southend-on-Sea SS3 9DH
9.8 80 reviews
Kathryn Court, Southend-on-Sea, Essex
"All I can say every time I have visited this home, everyone is so nice and helpful, you never need anything, it is all done without asking,…"  Read all 80 reviews
  • from £1,150 / week
  • 52 Rooms
Group/Owner Runwood Homes Ltd

Kathryn Court is a comfortable and friendly care home in the heart of Shoeburyness, Essex. This 52-bed Runwood Homes facility provides expert care for older people, including those living with ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
Meadow House Nursing Home
Norwich Road, Swaffham PE37 8DD
Top 20 carehome award certificate
10 143 reviews
Meadow House Nursing Home, Swaffham, Norfolk
Top 20 carehome award certificate
"The Staff do a fantastic job with my Auntie, and all the residents. They go above and beyond to cater to the needs of each resident. The…"  Read all 143 reviews
  • from £1,910 / week
  • 38 Rooms
Group/Owner Healthcare Homes Group Ltd

Meadow House offers dedicated care for people with a physical disability, specialising in care for people with multiple sclerosis. This purpose built, single storey Home opened in 1989 and has built ... Read more

Older Person CareYounger Adult Care Permanent CareRespite Care
  • Residential Care
  • Nursing Care
  • Learning Disability Care
Mildenhall Lodge
St John's Close, Mildenhall, Bury St Edmunds IP28 7NX
9.9 127 reviews
Mildenhall Lodge, Bury St Edmunds, Suffolk
"In five months of my relative being in the care home, it's been of great respect for the carers, devotion and care for the residents. The…"  Read all 127 reviews
  • from £1,689 / week
  • 60 Rooms
Group/Owner Care UK

Mildenhall Lodge care home provides the best personalised residential, nursing and dementia care for older people on a short-term or permanent basis. The purpose-built care home has been designed ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Nayland House
Bear Street, Nayland, Colchester CO6 4LA
9.9 90 reviews
Nayland House, Colchester, Suffolk
"I like the food and drink My room is very nice Always something happening here Staff are friendly…"  Read all 90 reviews
  • from £1,300 / week
  • 54 Rooms
Group/Owner Birchstone Care

Nayland House residents enjoy a fulfilling and comfortable lifestyle, with exceptional care in beautiful surroundings. Located in the picturesque historic village of Nayland, near Colchester, the ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Norwood
14 Park Road, Ipswich IP1 3ST
9.8 112 reviews
Norwood, Ipswich, Suffolk
"My husband received excellent care throughout the eighteen months of his stay in 2025-26. He was comfortable and well looked after by all…"  Read all 112 reviews
  • from £1,224 / week
  • 46 Rooms
Group/Owner MHA

MHA Norwood has been a welcoming home for older people since 1979, offering residential and dementia care for 45 residents in a warm, community-focused environment. Housed in the historic old ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
Pear Tree Lodge Residential Home
Leiston Road, Knodishall, Saxmundham IP17 1UQ
9.8 47 reviews
Pear Tree Lodge Residential Home, Saxmundham, Suffolk
"Pear Tree Lodge cared for my mother in the last 6 months of her life and its worth saying that she had the best care we could have hoped…"  Read all 47 reviews
  • from £1,200 / week
  • 41 Rooms
Group/Owner Hellendoorn Healthcare Ltd

Welcome to Pear Tree Lodge Residential Home Luxury Care with a Personal Touch Pear Tree Lodge is a luxury, family-run residential care home offering exceptional support for the elderly, including ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Westerfield House Care Ltd
Westerfield House, Humber Doucy Lane, Ipswich IP4 3QG
9.6 71 reviews
Westerfield House Care Ltd, Ipswich, Suffolk
"All staff have been kind and helpful to us as a family at all times. We feel our loved one is safe and well cared for. They do their very…"  Read all 71 reviews
  • from £1,350 / week
  • 37 Rooms

Westerfield House offers luxury living in a beautiful Grade II listed mansion, situated on the outskirts of Ipswich. The home provides a range of flexible and tailored care packages designed to ... Read more

Older Person Care Permanent CareRespite Care
  • Residential Care