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Care Home Owned by Avery Healthcare Group in Worcestershire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Avery Healthcare Group in Worcestershire

Only the locations & reviews in Worcestershire for Avery Healthcare Group are showing below.

View the details of all 109 locations (with 9944 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in Worcestershire (1)

 - Browse 1 Care Home owned by Avery Healthcare Group in Worcestershire
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Droitwich Mews Care Home - Avery Healthcare
Mulberry Tree Hill, Droitwich WR9 7SS 
9.8 130 reviews
Droitwich Mews Care Home - Avery Healthcare, Droitwich, Worcestershire
"Droitwich Mews Care Home is excellent in every aspect, the staff are very kind, approachable, friendly, and I am very happy with the care…"   Read all 130 reviews
  • from £1,450 / week
  • 70 Rooms
Location Type Care Home

Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care. Residents benefit from a range of amenities, including a café, library, state-of-the-art ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Avery Healthcare Group Reviews in Worcestershire (130)

9.6

Avery Healthcare Group has a Group Review Score of 9.6 (9.564) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Droitwich Mews Care Home - Avery Healthcare

from M F (Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Droitwich Mews for nearly two years now. I have met some wonderful people in the home. The carers are wonderful also, and I feel very safe in their hands. The activity team are very good and keep everyone busy. I can and will always recommend the home to anyone, it is truly lovely. I
feel very lucky.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your kind and thoughtful review. It truly means a lot to us to hear that you have enjoyed your time at Droitwich Mews over the past two years.
We're delighted that you feel safe, supported, and part of a wonderful community. Our team works hard to create a warm and engaging environment, so it's especially rewarding to hear your praise for both our carers and activities team.
Your recommendation is greatly appreciated, and we feel just as lucky to have you as part of our home.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from S J (Sister of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Droitwich Mews Care Home is excellent in every aspect, the staff are very kind, approachable, friendly, and I am very happy with the care they provide for my sister.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your kind review. We're delighted to hear that you are happy with the care your sister receives at Droitwich Mews Care Home. Our team work hard to create a warm, friendly, and supportive environment for both residents and their families, so it means a great deal to know that you find our staff kind, approachable, and caring.
Your feedback will be shared with the team, who will truly appreciate your lovely comments. Thank you again for taking the time to share your experience.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from R B (Friend of Resident) published on 9 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm always so impressed with this wonderful care home - Droitwich Mews - as the staff are very caring and always cheerful and helpful. Nothing is too much trouble and they make a huge effort with the activities available to residents and the general calm ambience in the home. All the staff should be
congratulated on the fantastic job they do every day. They are an absolute credit to their profession.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your kind words. It truly means a lot to the whole team at Droitwich Mews to hear such positive feedback. We're very proud of the caring and cheerful atmosphere our staff create every day, and it's wonderful to know that their efforts with activities and supporting residents are appreciated. I will be sure to share your lovely comments with the team, they will be delighted to hear them. Thank you again for taking the time to recognise the fantastic work they do.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from S D (Daughter of Resident) published on 5 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One year on and I am still so pleased that I chose Droitwich Mews for my dad. The whole team are totally dedicated and always cheerful, even when times are testing! The staff not only care very well for their residents but they also support and involve the relatives too. There is always a warm welcome
for visitors and Droitwich Mews now feels like my second home.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your kind and thoughtful feedback. It truly means a great deal to the whole team.

We are delighted to hear that Droitwich Mews continues to feel like the right home for your dad, and that you feel welcomed and supported whenever you visit. Our team works very hard to create a warm, caring environment not only for our residents but also for their families, so it's wonderful to know that this is felt and appreciated.

Your lovely comments about the team's dedication and positivity will mean so much to everyone here. It's always our aim to make Droitwich Mews feel like a second home for those who live here and those who visit.

Thank you again for taking the time to share your experience with us, it is genuinely appreciated.

Warm regards,
Hannah
Home Manager
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Review of

Droitwich Mews Care Home - Avery Healthcare

from R R (Wife of Resident) published on 23 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness have been wonderful. The staff all do everything they can to help.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your kind words!

Were truly grateful you took the time to share your experience. It means the world to our team to hear that the care and kindness made a difference. Our staff work hard to support everyone in any way they can, and your feedback is a wonderful encouragement to them.

Were so pleased we could be there for you.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from W W (Husband of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife has only been resident for 3 months and assessments have been based on early impressions.The staff and management have been welcoming and friendly.The food has been excellent and a lunch box was provided when my wife had to go for a scan at hospital.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery HealthcareThank you very much for your kind review and for sharing your experience so far. We're delighted to hear that your wife has felt welcomed by our staff and management, as creating a friendly and supportive environment is very important to us. Thank you again for your feedback and for placing your trust in our team. If there is ever anything more we can do, please don't hesitate to let us know.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from D H (Daughter of Resident) published on 9 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 4 years and every time I go to visit her I find the staff very friendly and helpful. They have a lot of activities which are great for the residents as they all light up when there is a sing-along.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your kind review. It truly means a lot to us to hear that your mother has had such a positive experience over the past four years. We're delighted that you find our team friendly, helpful and creating a warm, welcoming environment for both residents and their families is incredibly important to us.
It's also wonderful to hear that you've noticed how much the residents enjoy the activities, especially the sing-alongs which are always a highlight for everyone! We really appreciate you taking the time to share your feedback, and we look forward to continuing to support your mother and your family.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from J N (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, we are very pleased with mum's care. The care staff are all lovely and mum is very fond of them. We are aware that measures are in place to improve the experience for visitors too! The car park being lined has made a massive difference. Also, the re-arranging of the bistro area, with another
table added, and a seperate cake and juice station. One area that needs addressing is the huge trees which border the houses. Mum's room is noticably gloomier with daylight being overshaowed by their size and overhang!!
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery HealthcareThank you for your lovely review. We're so pleased to hear your mum is happy and fond of our care team, and we'll be sure to pass on your kind words.
We're glad the recent improvements to the car park and bistro area have made a positive difference for visitors. Thank you also for raising the issue of the trees and natural light, this has been noted and will be reviewed.
We really appreciate your feedback and support.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from W P (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent friendly care home. Wonderful facilities and lots of varied activities that include everyone. Lovely caring staff and nothing is too much trouble. My Mum feels safe here and enjoys everything that she participates in.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your kind and thoughtful review
We're really pleased to hear that your mum feels safe, happy, and included here-that means everything to us. It's lovely to know she enjoys the activities and that you've felt the warmth and dedication of our team. Our staff work hard to make sure everyone feels supported and involved, so your words truly mean a lot.
Thank you again for your trust and support, it's a pleasure to care for your mum.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Claire M (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went to visit my mum on Saturday walked in to the sound of music and there was a Elvis - Tribute singing in the garden room. I walked in to see all of the residents having such a lovely time. My mum was enjoying herself too was so nice to see a very warm + welcoming afternoon for the residents. The
home always has a very warm and welcoming atmosphere so lovely!!!
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for taking the time to leave such a lovely review
We're delighted to hear about your visit and how much you and your mum enjoyed the afternoon. The Elvis tribute was a real hit, and it's wonderful to know it brought so much joy to the residents. Creating warm, welcoming moments like that is exactly what we aim for every day.
Your kind words about the atmosphere in the home truly mean a lot to the whole team. We look forward to welcoming you again soon and sharing many more happy moments together.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Helen P (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered Droitwich Mews over 2 years ago having been widowed after 60+ years of marriage, needing company and care. It took a leap of faith to give up a home after 40 years and we were understandably a little nervous about such a major transition. We were welcomed so very warmly, helped
with getting mum settled. Immediately the worry around medication, food, cleaning, laundry and general socialisation was lifted. Droitwich Mews was built around 5 years ago and offers all the modern convenience you would expect but also offers a warmth and friendliness as you enter that is so very important when considering options for an elderly parent. The home has engaged a team of wonderful staff from carers to reception, housekeeping, laundry, well-being and maintenance staff. They have become like family, being there for all of us when mum isn't too well and we have huge confidence in their capacity to care for her. A top notch team who deserve our thanks.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your truly kind and heartfelt review. We are incredibly grateful for the trust you placed in us during such an important transition for your mother and your family.
It means a great deal to know that our team has been able to support your mother with warmth, care, and companionship, and to give you peace of mind. Your generous words will be shared with all our staff, who will be very touched by your appreciation.
Thank you again for your trust and for taking the time to share your experience, it is a genuine privilege to care for your mother.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Michelle W (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom has only been residing at Droitwich Mews since mid October 2025. She has settled in very well and is really happy in her new home. The staff are friendly and have made her very welcome. She has made a number of new friends and enjoys participating in the activities with them.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you for taking the time to share your feedback. We're really pleased to hear that your mom has settled in well since joining us in October and that she's happy in her new home at Droitwich Mews. It's lovely to know she's made new friends, enjoys the activities, and feels welcomed by our team.
We truly value your comments and will continue working hard to ensure we provide the best possible experience for all our residents and their families. Thank you again for your kind words.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Julie K (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Droitwich Mews for a year at the end of January and has been very happy and well cared during this time.
The rooms are spacious and nicely furnished and are kept to a high standard.
There is a lovely variety of food on offer for residents and always alternatives if there's something
you don't fancy.
On mum's birthday we had an afternoon tea with the family in one of the communal rooms and the kitchen made a fabulous birthday cake, and they put decorations up for her.
They also made her wish to be a police officer for a day come true too, with the help of the local station, taking her on a tour and out in a patrol car!
There's always activities going on and music playing and the residents get taken out to local garden centres etc for coffee.
The staff are always friendly, helpful and accessible and the place has a genuinely happy vibe and lovely feel about it.
As a family, we are very pleased to have found such a great home for mum with her needs now.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for this wonderful and heartfelt review.
We're delighted to hear that your mum has been so happy and well cared for during her year at Droitwich Mews.
It's especially lovely to hear about how your mum's birthday was celebrated. Being able to share afternoon tea with family, enjoy a special cake, and decorate the space is exactly the kind of meaningful moment we love to create. Making her wish to be a police officer for the day come true was a truly memorable experience, we're so pleased we could work with the local station to help make that happen.
We're also glad your mum enjoys the activities, music, and outings! Thank you for your kind words about our team; they will be thrilled to know their friendliness and dedication have made such a positive difference. As a family, your trust and happiness mean everything to us. Thank you again for choosing Droitwich Mews and for sharing your experience so generously.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from B C (Daughter of Resident) published on 16 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom came into the home in October 2025 after losing Dad . She was made to feel very welcome straight away & settled in very quickly . All staff are very friendly they make you feel part of a big family . The rooms are excellent, Mom likes the activities & the food is very good . Her great grandchildren
think it's just like an all inclusive hotel . Mom is very happy & I would highly recommend the home .
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for taking the time to share such a lovely review.
We are truly honoured that your mom joined us during such a difficult time, and we're so pleased to hear she felt welcomed and settled in quickly. Creating a warm, supportive environment where residents and their families feel part of one big family is something our whole team strives for every day, so your kind words about our staff mean a great deal to us.
It's wonderful to know that your mom is enjoying her room, the activities, and the food. We absolutely love the description from her great-grandchildren comparing the home to an all-inclusive hotel! Most importantly, we are delighted to hear that your mom is happy.
Thank you again for your recommendation and for trusting us with your mom's care. It really does mean the world to our entire team.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Sarah R (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Droitwich Mews care home now for over 2 years. In that time she has received a very high level of care. Every worry or query I have had has been dealt with compassion and action. Mum is very happy and really feels safe and secure and always keen to return after a trip out! She loves
the activities and events that they run and feels very involved. She also loves the food, probably a little too much!! I would recommend this home to anyone looking for a caring and safe place for their loved one.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your lovely words. We're delighted to hear that your mum feels happy, safe, and well cared for at Droitwich Mews. It means a lot to our team to know that she enjoys the activities, events, and food and that you feel supported too. Your recommendation truly means the world to us. We'll make sure to share your kind feedback with all our staff.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Sandie M (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad sadly passed away after 4 or 5 days of illness. The level of care for dad and me has been amazing at this tough time, but has always been so for dad throughout his 9 month residency, even though he could take up a lot of time. I have nothing but good things to say about all the staff. Thank you...
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your kind words during such a difficult time. We are truly sorry for your loss and are honored to have cared for your dad during his time with us. It means a great deal to know that you felt supported and that our team made a difference in both your lives. Your appreciation will be shared with all the staff, your message is a reminder of why we do what we do. Please accept our deepest condolences, and know you're in our thoughts.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Melvyn P (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always a warm welcome on entering the home, Staff are very friendly, polite and professional.
Nothing is a problem to the careers or staff members.
The residents are well looked after, well fed and residents are kept clean along with their rooms.
There is all sorts of entertainment for each and every
individual.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your wonderful feedback! We're delighted to hear that you always feel warmly welcomed when visiting the home. It truly means a lot to our team to be recognised for their friendliness, professionalism, and dedication to our residents' wellbeing. We're especially pleased that you've noticed the care we take to ensure residents are well looked after, comfortable, and engaged with activities that suit their interests.Your kind words are greatly appreciated and will be shared with the entire team, it's feedback like this that inspires us every day.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Andrew M (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Found this care home after a recommendation of another user of the home. Father has been in 6 weeks or so, so early days. Care by staff and home has been great so far. The decor of the home is very nice and the facilities are excellent.
NB have given rating of 5 for food, but frankly I do not know
as I have not eaten there.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for taking the time to share your experience and for your kind words about our care home. We're delighted to hear that your father has settled in well and that you've been pleased with the care and attention from our team so far. We're also glad you've noticed and appreciated the decor and facilities, we work hard to create a comfortable and welcoming environment for all our residents and their families.Thank you as well for your honesty regarding the food rating we completely understand, and if you'd ever like to sample a meal with your father, you would be very welcome. Just let us know when you are visiting and we can book our private dining room for you both. If there's anything we can do to support your father further or if you have any questions along the way, please don't hesitate to reach out.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Jo G (Granddaughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family have been so impressed with The Mews. My grandpa has severe dementia, and is often confused, but we can see he is happy here. All of the staff are lovely, and always greet him by name and with a smile. There are always activities and we love seeing pictures of him enjoying himself on
the social media page. He has further health conditions too which The Mews keep on top of, and we are kept well updated.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for sharing your lovely feedback. We are truly grateful for your kind words. It means the world to us to know that your grandpa feels happy and comfortable here at The Mews. Our team takes great pride in providing compassionate, personalised care, and we're so pleased that you've felt supported and kept informed. It's wonderful to hear that you're enjoying the updates on social media too, we love sharing those special moments! Thank you again for your trust in us.
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Review of

Droitwich Mews Care Home - Avery Healthcare

from David W (Son of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is in this home, in the secure Dementia floor. He's been made very comfortable and is well looked after. The home puts on a wide range of activities and has very caring staff. There's actually a piano on the floor which is great as, whilst Dad has lost a lot of memory capacity, he can still
play music. Thank you to all the staff involved.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery HealthcareThank you so much for your heartfelt words. It truly means a lot to us to hear that your dad feels safe, comfortable, and cared for. Music has a remarkable way of reaching people, even when other memories start to fade, and it's incredibly moving to know that he can still find joy and connection through the piano. Those moments where familiar melodies bring comfort and spark something deep within are so special, and we feel privileged to witness them. Thank you for trusting us with his care, and for sharing this beautiful part of his story.
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Awards / Recognitions (13)

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