Care Home Owned by Avery Healthcare Group in Worcestershire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Avery Healthcare Group in Worcestershire

Only the locations & reviews in Worcestershire for Avery Healthcare Group are showing below.

View the details of all 105 locations (with 9574 reviews) owned by Avery Healthcare Group

Avery Healthcare Group Locations in Worcestershire (1)

1 Care Home owned by Avery Healthcare Group in Worcestershire
Droitwich Mews Care Home - Avery Healthcare

Mulberry Tree Hill, Droitwich WR9 7SS 

9.9 122 reviews
"Mum has been at Droitwich Mews care home now for over 2 years. In that time she has received a very high level of care. Every worry or…"   Read all 122 reviews
Location Type Care Home

Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care. Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room… Read more about Droitwich Mews Care Home - Avery Healthcare

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Visual / Hearing Impairment
  • 70 Rooms
  • from £1,200 / week

Avery Healthcare Group Reviews in Worcestershire (122)

9.7

Avery Healthcare Group has a Group Review Score of 9.7 (9.656) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avery Healthcare Group must have a Review Score.

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Review of

Droitwich Mews Care Home - Avery Healthcare

from Sarah R (Daughter of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Droitwich Mews care home now for over 2 years. In that time she has received a very high level of care. Every worry or query I have had has been dealt with compassion and action. Mum is very happy and really feels safe and secure and always keen to return after a trip out! She loves
the activities and events that they run and feels very involved. She also loves the food, probably a little too much!! I would recommend this home to anyone looking for a caring and safe place for their loved one.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your lovely words. We're delighted to hear that your mum feels happy, safe, and well cared for at Droitwich Mews. It means a lot to our team to know that she enjoys the…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Sandie M (Daughter of Resident) published on 18 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad sadly passed away after 4 or 5 days of illness. The level of care for dad and me has been amazing at this tough time, but has always been so for dad throughout his 9 month residency, even though he could take up a lot of time. I have nothing but good things to say about all the staff. Thank you...
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your kind words during such a difficult time. We are truly sorry for your loss and are honored to have cared for your dad during his time with us. It means a great deal to know…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Melvyn P (Son of Resident) published on 9 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Always a warm welcome on entering the home, Staff are very friendly, polite and professional.
Nothing is a problem to the careers or staff members.
The residents are well looked after, well fed and residents are kept clean along with their rooms.
There is all sorts of entertainment for each and every
individual.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your wonderful feedback! We're delighted to hear that you always feel warmly welcomed when visiting the home. It truly means a lot to our team to be recognised for their…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Andrew M (Son of Resident) published on 9 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Found this care home after a recommendation of another user of the home. Father has been in 6 weeks or so, so early days. Care by staff and home has been great so far. The decor of the home is very nice and the facilities are excellent.
NB have given rating of 5 for food, but frankly I do not know
as I have not eaten there.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for taking the time to share your experience and for your kind words about our care home. We're delighted to hear that your father has settled in well and that you've been pleased…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Jo G (Granddaughter of Resident) published on 8 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family have been so impressed with The Mews. My grandpa has severe dementia, and is often confused, but we can see he is happy here. All of the staff are lovely, and always greet him by name and with a smile. There are always activities and we love seeing pictures of him enjoying himself on
the social media page. He has further health conditions too which The Mews keep on top of, and we are kept well updated.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for sharing your lovely feedback. We are truly grateful for your kind words. It means the world to us to know that your grandpa feels happy and comfortable here at The Mews. Our team…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from David W (Son of Resident) published on 4 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is in this home, in the secure Dementia floor. He's been made very comfortable and is well looked after. The home puts on a wide range of activities and has very caring staff. There's actually a piano on the floor which is great as, whilst Dad has lost a lot of memory capacity, he can still
play music. Thank you to all the staff involved.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your heartfelt words. It truly means a lot to us to hear that your dad feels safe, comfortable, and cared for. Music has a remarkable way of reaching people, even when other…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Beverley F (Wife of Resident) published on 1 July 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a really special place to be, residents are well cared for and much is done to make their everyday living a comfortable, caring and fun experience. As a family Father's Day was a lovely treat. Sandwiches, scones, prosecco, coffee and cold drinks laid out invitingly, it was enjoyed by all. Residents
can be difficult and caring for them is challenging. I cannot praise and thank the staff enough for doing a wonderful job.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your thoughtful and heartfelt review. We're truly grateful for your kind words and are so pleased to hear that you and your family had a lovely Father's Day with us. Our team is…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Paul W (Son of Resident) published on 26 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent over and above care and attention to my Mother, her individual needs, her idiosyncrasies and her requests during her room move within the home.
The room is more suitable to Mom's long term care and the home were all too keen to readily suggest, help and make the whole process enjoyable and
seamless rather than daunting to a ninety one year old.
It would be wrong for me to single out praise but I would just to thank all of the staff at the home for the care and qualities they display in putting an arm of comfort around Mom and their continued efforts to always go one better .
Thank you all.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your generous and thoughtful review. We're truly touched by your kind words and are so pleased to hear that your Mother's room move was a positive and reassuring experience for…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from S B (Son of Resident) published on 6 June 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly, caring staff.
Always putting the welfare of residents first.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your kind words! Were delighted to hear that you've had a positive experience with our team. Our staff are truly dedicated to putting the wellbeing of our residents first, and it…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from H W (Daughter of Resident) published on 30 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit my mother the atmosphere at Droitwich Mews is always cheery and upbeat. The staff always greet me warmly and it's touching to see how they care for the residents. My mother is very happy there and is able to put forward her ideas for trips and activities. She was recently taken on a
trip to a museum and the member of staff supporting the outing went out of her way to take detours that enabled my mother to visit her childhood home and the church she was married in. This was such a thoughtful thing to do and meant so much to my Mum.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your lovely review and for sharing such a touching story about your mum's recent outing. We're absolutely delighted to hear how happy she is at Droitwich Mews and that the…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from H P (Daughter of Resident) published on 30 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered Droitwich Mews for a week's respite in 2023. She had struggled with her mobility for some time but, after losing her husband of 60+ years, needed more company and support. After a week's respite, mum quickly made the decision to move in permanently and this has transformed her day to day
life in a way we as her family hadn't dared hope for. She is genuinely nurtured, listened to and treasured by the wonderful staff. The home has excellent facilities as you would expect of a newly built 21st century care home, with a minibus so that residents can get out and about accompanied by the lovely well-being staff. The chef goes out of his way to meet individual requests, and provides wonderful gala buffets. Getting old isn't an easy journey but this home goes over and above in its care for its residents, all of whom are treated with compassion and respect. Well done to all staff at every level, and thank you so much for the love and support you give mum each and every day.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your heartfelt review. We're truly touched by your kind words and delighted to hear how positively your mum's experience at Droitwich Mews has impacted her-and your whole family.…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from S D (Daughter of Resident) published on 21 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
After a great deal of persuasion my Father eventually agreed to 4 weeks of respite care at Droitwich Mews. After only 2 weeks he had made the decision that he wanted to stay on a permanent basis. Must be good!
He had been living in a sad, lonely black cloud since my Mother died 20 years ago.
I can
honestly say that he is a changed man and I have got my old Dad back again. He has a smile on his face and is enjoying life again. The staff are all wonderful and are doing an amazing job. It's just like one big happy family and it's a pleasure to visit. I know he is safe and well cared for, which is a huge relief for me. Well done Droitwich Mews.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your heartfelt review. We're truly honoured that your father chose to make Droitwich Mews his permanent home, and it means the world to us to hear how much of a positive…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from M H (Relative of Resident) published on 19 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Chef and his team provided an afternoon tea in memory of our relative on Tuesday 21st January 2025. All the residents an Salwarpe joined in. The food, setting and ambience was excellent. There were a few emotional moments. My family felt humbled by the care provided for my family member and especially
for this celebration. The Chef provided fabulous afternoon tea. Croissants oozing warm brie and cranberries were a favourite. Please add to the residents menu. Thank you to your team.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare
It sounds like your friend had a wonderful and meaningful celebration at The Mews, surrounded by love and care from the team and everyone involved. The afternoon tea must have been such a special…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Nigel H (Friend of Resident) assisted by family/friend published on 19 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dear friend who was a resident at the Mews for 2 years was looked after with love and compassion by the team. Her life was beautifully celebrated at an afternoon tea party on Tuesday 21st January. All the team went above and beyond to make it a very special occasion. The food was fabulous, prepared
by the Chef and his team. It was enjoyed by all the residents, friends and relatives on Salwarpe. Many thanks to all the team at The Mews
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare
It sounds like your friend had a wonderful and meaningful celebration at The Mews, surrounded by love and care from the team and everyone involved. The afternoon tea must have been such a special…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Isobel M (Sister of Resident) published on 22 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very welcoming and smiling. Gentle and caring with residents. Home gives the impression of good management.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your kind review! We're thrilled to hear that you've had such a positive experience with our staff. We take great pride in creating a welcoming, caring environment for our…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Anita C (Daughter of Resident) published on 17 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Droitwich Mews needing urgent respite care when my elderly mum became unwell and couldn't look after my dad. From the first contact with reception to the care staff that visited the house to access him everyone was kind and professional. They put us all at ease at a really difficult time.
Dad stayed over Christmas, the staff made it special for all the residents. They welcomed my mum and the rest of the family when they were working and not with their own loved ones. The home is spotless, beautifully decorated but it's the staff that make it shine.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your kind and thoughtful review. We're so glad we could support you and your family during such a challenging time. It's wonderful to hear that the care team made your dad's stay…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from W P (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently celebrated her birthday. We visited her in the afternoon and were made so welcome. We settled in the lounge and we were served hot drinks and a beautiful birthday cake was brought out to mum. Her great grandchildren were also given drinks and played with the selection of board games available
in the lounge. Since moving in six months ago mum has settled really well and is the happiest I've seen her in ages. There is an excellent programme of activities and exercise classes which mum enjoys participating in. The staff are all friendly and nothing is too much trouble. Moving into Droitwich is the best thing mum could have done.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare
It sounds like your mum had a wonderful birthday celebration, and it's heart-warming to hear how well she's settled in at Droitwich Mews. The welcoming atmosphere, thoughtful activities, and caring…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from M S (Sister-in-law of Resident) published on 2 January 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Things have improved a lot over the last few months. Our relative became a resident at Droitwich Mews in July 2023. Initially, things were very good but then following changes in staff, lack of activities the standard of care deteriorated and it was noticeable in our relatives' behaviour. Over the last
few months, things have improved noticeably and there is a happier buzz around the home.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare
Thank you for sharing this update. I'm so glad to hear that things have improved at Droitwich Mews, especially after what sounds like a challenging period. It's great that the overall atmosphere and…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from Amanda J (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the Mews 18 months ago. I am absolutely delighted with the care and support she has received. In fact I have recommended the Mews on at least 2 occasions. It's not easy visiting mum with dementia but I always walk out with a smile on my face and warmth in my heart knowing that she is
in the best place possible.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so much for your heartfelt feedback. We are truly touched by your kind words and delighted to hear that your mum is receiving the care and support she deserves. It's wonderful to know that…read more
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Review of

Droitwich Mews Care Home - Avery Healthcare

from R W (Stepdaughter of Resident) published on 19 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fabulous care home with supportive, friendly and caring staff, not just for the relatives staying here but for the families too. I can't think of anywhere else I would like my stepdad to be it is such a wonderful place.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare
Thank you so very much for your 5-star review. We are so pleased your experience with us here at Droitwich Mews has been so wonderful. We will always continue to ensure to provide the very best care…read more
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Awards / Recognitions (12)

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