Care Homes Owned by Avery Healthcare Group in Staffordshire

Mum went into Crispin Court in January and with the care and support of the staff has made huge progress. The facilities are more like a hotel than a care home, the food is beautiful and there are many activities. Staff are very helpful, kind and caring, it makes it a pleasure to visit mum in such a fantastic home and feel confident she is safe and well cared for.

I can't thank Christine enough for all her help + persistance in helping us to get a place for Dad that weill all of his needs. She is the only person to have treated Dad like an actual human being. She is a star!

I accompanied my wife for respite care following her hip surgery. Her and mine care was amazing - nothing ever too much trouble, cheerful and friendly at all times, a wonderful experience.

From day one we were totally impressed with all the care in Crispin Court. Nothing is too much trouble for the staff and we always feel secure.

Dad has settled in very well and he is now participating in the activities offered at the home we are pleased with how he has adapted to his new surroundings.

My mum was admitted to hospital late November 2025 after having a UTI (water infection) whilst in hospital Mum admitted she wasn't coping at home on her own. On discharge she needed a care package so my sister and I after after discussion with Mum, placed Mum as a respite in Hempstalls this was mid Decemeber. We can all say that Mum has truly flourished, her health and wellbeing has improved 100% Thanks to all staff and we gladly recommend Hempstalls.

thank you Crispin Court.

We cannot recommend Crispin Court highly enough. The staff are extremely friendly and professional Nothing is too much bother. The building is kept very clean and tidy and meals are varied and good quality

My father has been at Rowan Court for 2½ years and has flourished thanks to the excellent care provided by all staff. In recent times dad has needed additional care which the staff have more than adequately supported. The communication to the family during visits and phone calls has also been excellent, and we would have no hesitation in recommending Rowan Court to anyone.

My dad has been a resident for 6 months now. Naturally we had our concerns that dad would not settle and it was a difficult time for the family. Dad's accommodation is excellent and the care he receives is spot on. All carers are courteous to dad and consider his needs. Any issues are quickly advised to myself and I feel confident dad is being looked after in the best way possible.

My mother has been a resident in the dementia unit here for nearly 6 months. The staff show incredible patience and genuinely understand the complexities of dementia. They treat her with total dignity, ensure she is always neatly dressed, and gently encourage her to join in with the daily music sessions, lite physical activity, craft time and broad church services. Communication with our family is excellent; the manager calls us immediately with any health updates. The home is clean, bright, and smells fresh. It brings our family immense peace of mind knowing she is safe and loved."

Knowing Mum is somewhere she is safe, cared for and surrounded by people who genuinely enjoy spending time with her gives us enormous peace of mind. We can't thank everyone at Hanford Court enough for everything they do

My initial experience is first dampened, by the fact we are constantly unable to park on the home's car park. We counted the number of people/visitors in the 'visitors' log book who were currently booked-in, against car park spaces. This suggested that the staff were parked on this car park, which was clearly "sign-posted" for visitors only? Considering we pay for the care, this is unacceptable practice. Electric plug socket was broken and on the floor for days. I had to change the extension lead myself, which was damaged because the bed was pushed into it? Dirty tissues under the bed. Wrong clothing items in the wardrobe. Improvements must be made!

I cannot speak highly enough of Bridge Manor care home and the exceptional team there. From our first enquiry the whole care process has been explained clearly and thoughtfully. The administrative team have always been clear, open and approachable, taking the time to answer . The dedication, compassion and professionalism shown by all of the care staff is outstanding residents are treated with genuine kindness, dignity and respect ensuring everyone feels valued and cared for. The patience, understanding and expertise shown by the carers is inspiring. The accommodation is modern, clean, safe and welcoming throughout. The home provides a wonderful and comfy accommodation, with a fabulous "piano room/day room". The outdoor garden space is awesome. The quality of meals is excellent, varied and nutritious . Importantly, there is a real sense of safety and security throughout. Knowing our loved ones are safe, happy and receiving the very best care is most reassuring.

Thank you Bridge Manor for all you do.

All the staff are very caring and professional.

My father has received excellent care over the past month, in fact for the whole time he has been here - 18 months. He is treated with respect and kindness at all times. He has just celebrated his 100th birthday. The staff helped us give him a wonderful birthday and it's thanks to the care he has received at Darwin Court that he has reached this milestone. I am very grateful to all the staff here for their kindness and consideration.

The care my brother is receiving is excellent. The staff are very helpful and caring. The food is first class and the rooms and the community rooms are all kept tidy and clean. Overall the family are happy with the provision of care provided.

I cannot speak highly enough about the care and support provided by this care home. From the moment we first visited, the staff made us feel welcome, reassured, and confident that our loved one would be in safe and caring hands. Moving into residential care is never an easy decision for a family, but the kindness, patience, and professionalism shown by everyone here made the transition so much easier.

The carers are truly compassionate and treat every resident with dignity and respect. They take the time to get to know each individual personally, understanding their preferences, routines, and needs. It is clear that the wellbeing and happiness of residents are always the top priority. The staff are attentive, approachable, and always willing to go the extra mile to ensure residents feel comfortable and cared for.

The home itself is clean, warm, and welcoming, with a lovely atmosphere throughout. The rooms and communal areas are well maintained, creating a safe and homely environment.

And hard working.The Memory Ward is particularly challenging and I have never heard a member of staff shout or raise their voice.They treat all residents with respect kindness and dignity.Well done i